Toyota Sienna Complaints (1999)

215 consumer complaints on file.

#766829September 7, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE SEIZED WHILE DRIVING HOME ON INTERSTATE 75. WE HAD JUST HAD THE OIL CHANGED BEFORE LEAVING ON VACATION. TOYOTA SAID THAT WE DID NOT SERVICE THE VEHICLE PROPERLY DESPITE OUR HAVING PROVIDED PROOF OF OIL CHANGES. TOYOTA WOULD NOT COVER REPAIRS OF $6200. THE FINANCE COMPANY REPOSESSED THE CAR BECAUSE WE COULD NOT AFFORD TO PAY FOR IT TO BE FIXED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566973July 30, 2002
STRUCTURE:BODY:BUMPERS
THE CONSUMER BACKED INTO A RETAINING WALL AT 2 MPH AND DAMAGED THE REAR BUMPER. THE CONSUMER STATED THAT THE DESIGN OF THE BUMPER WAS INADEQUATE FOR THE PURPOSE IT WAS INTENDED AND THE MANUFACTURER SHOULD BE PARTLY RESPONSIBLE FOR THE DAMAGE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764553July 22, 2002
CHILD SEAT
TRYING TO REPORT A FAILURE OF A CHILD SAFETY SEAT. PLEASE ADVISE PROCESS TO DO SO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013858July 15, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT LOCKED IN PLACE AND DID NOT LET THE CHILD OUT OF THE SEAT. CONSUMER CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763538June 26, 2002
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
HI, I WAS OPENING THE TRUNK TO MY MINI VAN. IT IS A HORIZONTAL LATCH AND REQUIRES A SQUEEZE TO BE OPENED. UPON SQUEEZING, SOMETHING THAT FELT LIKE BRITTLE PLASTIC, SNAPPED AND BROKE. NOW THE DOOR CAN'T BE OPENED. THE QUOTE TO FIX IT IS $257. I DID NOT USE ANY MONUMENTAL FORCE TO OPEN THE DOOR, JUST A SMALL SQUEEZE. IT SEEMED TO BE A CHEAP PART THAT SNAPPED. I WONDER IF THIS HAPPENS OFFICE. THE SERVICE MANAGER SAID SHE THOUGHT THEY HAD REPAIRED ONE OTHER DOOR WITH THIS PROBLEM. OPEN THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762460May 30, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SIENNA ENGINE SEIZED WHILE TRAVELING ON INTERSTATE 75. WE HAD JUST HAD THE OIL CHANGED PRIOR TO LEAVING TO GO ON VACATION. TOYOTA BLAMED US FOR THE PROBLEM: SAID IT WAS DUE TO LACK OF VEHICLE MAINTENANCE DESPITE OUR FURNISHING PROOF OF REGULAR OIL CHANGES. COST OF REPLACEMENT ENGINE WAS ESTIMATED @ APPROX. $5000. WE COULD NOT PAY FOR THE REPAIRS AND TOYOTA WOULD NOT COVER THEM. VAN WAS REPOSESSED BY OUR FINANCE COMPANY. WE HAD TO TAKE OUT A HOME EQUITY LOAN TO PAY OFF THE BALANCE OF $6,000 OWED TO OUR FINANCE COMPANY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762008May 17, 2002
TIRES
WE JUST REPLACED 3RD SETS TIRES, INDEPENDENT SHOP HAS TO REPLACE PARTS WHEN DEALER CLAIM NO PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761330April 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WE FEEL THAT KINGSPORT TOYOTA (KINGSPORT TENNESSEE) DID NOT WANT TO BE BOTHERED WITH THIS ISSUE DUE TO THE FACT THAT PROBLEMS WERE STARTING TO ARISE AND CONSUMERS WERE QUESTIONING TOYOTA ABOUT SLUDGE BUILD UP IN THE ENGINES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760883April 18, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AT 44,000 MILES WE HAD TO HAVE OUR CYLINDER REGROUND AND THIS SHOULDN'T HAPPEN. WE CHANGED OIL EVERY 5,000 MILES LIKE THE OWNER'S MANUAL SAID. THIS IS RIDICULOUS THAT IT SHOULD HAPPEN AT ALL! THIS IS A FAULTY ENGINE. WE SHOULD HAVE RECIEVED A NEW ENGINE UNDER WARRANTY, NOT HAD THE DAMNED CYLINDERS REGROUND. NOW, THEY'RE TELLING US TO CHANGE OIL EVERY 3,000 MILES! WHAT IS GOING ON? WE'VE OWNED TOYOTAS SINCE 1969 AND NEVER HAD A PROBLEM WITH THEM--AND CERTAINLY NOT SOMETHING LIKE THIS. THIS IS POOR QUALITY OF THE ENGINE AND TOYOTA SHOULD GIVE US A NEW AND IMPROVED ENGINE TO REPLACE THIS ONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006706April 1, 2002
VISIBILITY:WINDSHIELD
WHILE DRIVING AT 35 MPH DRIVER'S SIDE BACK WINDOW SHATTERED WITHOUT WARNING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759422March 16, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ALL THE OIL PORTS WERE COMPLETELY PLUGED AND THERE WAS NO WARNING EITHER TIME. IT IS A WONDER THAT WITH ALL THE PORTS PLUGED AND THE ENGINE BOTH TIMES NOT GETTING ANY OIL TO THE UPPER ENGINE THAT IT DID N OT FREESE UP AND CAUSE A SERIOUS ACCADENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758630February 25, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DIAGNOSED AS SLUDGE IN THE ENGINE DUE TO "OWNER NEGLIGENCE"; OWNER HAS PROOF OF REGULAR OIL CHANGES AND MAINTENANCE; OWNER ACCUSED OF "NEVER CHANGING THE OIL"--NOT TRUE; TOYOTA IS AWARE OF THE PROBLEM IN THEIR SIENNAS AND AVALONS, SAYS WE ARE INELIGIBLE FOR "ASSISTANCE" BECAUSE WE ARE OUTSIDE OF THE 60000 DRIVE TRAIN WARRANTY; PROPERLY MAINTAINED ENGINES DON'T SEIZE UP AT 64K MILES!! WE ARE OUTRAGED!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758095February 11, 2002
TIRES
I HAD A FLAT TIRE AND REPLACED THE FLAT WITH A DIFFERENT MANUFACTURER THAN THE OTHER 3 TIRES. BECAUSE THERE IS 1/16TH" DIFFERENCE IN THE TIRE DEPTH THE WARNING LIGHT WILL NOT STAY OUT EVEN AFTER RESETTING IT. TOYOTA SAYS THAT AS LONG AS THE TIRES ARE DIFFERENT THE LIGHT WILL NOT STAY OUT. I SAY I'M NOT THE ONLY ONE TO EVER HAVE A FLAT TIRE AND REPLACE IT WITH A DIFFERENT MANUFACTURER'S TIRE AND THERE NEEDS TO BE AN ADJUSTMENT MADE IN THE SENSOR. I DIDN'T ASK FOR THIS FEATURE; IT CAME WITH THE CAR. IF THEY'RE GOING TO PUT SOMETHING LIKE THIS ON THEIR CARS (AND THEY ARE PLANNING ON PUTTING IT ON ALL THEIR NEW MODELS) THEY NEED TO HAVE A WAY TO ADJUST IT. IT ALSO STARTLES ME WHEN THE LIGHT COMES ON BECAUSE I THINK THERE'S SOMETHING WRONG WITH THE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757680February 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
REAR BRAKES SQUEAL SINCE DAY ONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003408February 1, 2002
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
VEHICLE WAS GIVEN NEW VIN: NY60536. CONSUMER'S VEHICLE WAS AT A STOP AND WHEN ACCELERATING IT JUST SHOOK, BUT DID NOT MOVE FORWARD. VEHICLE WAS TOWED TO DEALER, FRONT AXLE SHAFT HAD BROKEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756972January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DRIVING TO PHOENIX, ENGINE WENT IN OGDEN UTAH, SAID SLUDGE IN ENGINE, ALTHOUGH HAVE OIL CHANGE RECEIPTS, TOYOTA UNINTERESTED. CLAIMS IMPROPER MAINTENANCE SO NO WARRANTY COVERAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756225December 31, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TOTAL BRAKE FAILURE IN LIGHT, POWDERY SNOW CONDITIONS. SKIDDED THROUGH A FOUR-WAY STOP WHEN THE BRAKES WOULD NOT ENGAGE. LONGER BRAKING DISTANCES NOTED AT TIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756226December 31, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
TITAN CHECKUP ENGINE ANALYSIS OIL SAMPLE RESULTS REVEALED EXCESSIVE FUEL IN THE ENGINE'S OIL AFTER 6700 MILES OF DRIVING. OIL NOTED TO BE TOO THIN AND SOME LEAD FROM BEARING SCUFFING NOTED. SILICON ALSO PRESENT IN TWO OIL ANALYSIS SAMPLES TO DATE. POSSIBLE FIRE HAZARD WITH REDUCED FLASH POINT. FULL INVESTIGATION NEEDED ON 1998-2001 MODEL SIENNAS IN CONJUNCTION WITH CURRENT ENGINE FIRE INVESTIGATION ON THE 2002 MODEL. *AIK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756227December 31, 2001
SUSPENSION:FRONT
PULLING TO ONE SIDE CONSTANT. TIRES CROSS-ROTATED AND PULL CHANGES TO OPPOSITE SIDE. TIRES REPLACED, PROBLEM RECURS. TIRES HAVE BEEN REPLACED TWO TIMES WITHOUT PERMANENT FIX. TIRES HAVE GOTTEN ONLY 15,000 MILES AND 5,000 MILES RESPECTIVELY. UNSAFE DRIVING CONDITIONS WITH PULL AND POTENTIAL FOR TIRE BLOWOUT DUE TO PREMATURE WEAR.U. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755987December 24, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE ENGINES IN 1999 SIENNA VANS ARE POSSIBLY HAVING EARLY FAILURE OF THE CRANKECASE VENTILATION SYSTEM THAT CAUSES OIL TO SLUDGE UP AND THE ENGINE BEGINS TO BURN OIL AT A VERY EARLY AGE. I RECENTLY DE-SLUDGED MY VAN'S ENGINE AND NOTED THAT THE CRANKECASE VENT BAFFLES ARE VERY NARROW AND HAD LIKLEY BEEN STOPPED UP FOR A LONG TIME. FROM THE AMOUNT OF POSTINGS ON THE INTERNET ABOUT THIS PROBLEM THIS IS NOT AN ISOLATED PROBLEM WITH THIS MODEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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