Toyota Sienna Complaints (1998)

294 consumer complaints on file.

#10022721June 9, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING PASSENGER'S SLIDING DOOR WILL COME OPEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021004June 4, 2003
EQUIPMENT:MECHANICAL, ENGINE AND ENGINE COOLING:ENGINE
APPROXIMATELY 5 YEARS AGO WE PURCHASED A NEW 1998 TOYOTA SIENNA BECAUSE WE WANTED A NEW VEHICLE WITH AN EXCELLENT REPUTATION FOR QUALITY AND SERVICE. BECAUSE OF TOYOTA'S REPUTATION, WE PAID APPROXIMATELY $10,000 MORE FOR THE VAN THAN WE COULD HAVE PURCHASED ANY OTHER VAN IN OUR AREA. RECENTLY OUR VAN STARTED EMITTING BLUE SMOKE. WHEN WE TOOK OUR VAN TO OUR LOCAL TOYOTA DEALERSHIP FOR SERVICE THEY SAID THAT THEY COULD NOT FIND THE PROBLEM, AND OFFERED TO TEAR DOWN THE MOTOR AND SEND PICTURES TO TOYOTA WITH A FEE OF ONE HOUR'S LABOR. WHEN WE SCHEDULED THIS SERVICE, AFTER TEARING DOWN THE MOTOR, WE WERE ASKED FOR DOCUMENTATION OF OIL CHANGES. ALTHOUGH WE HAVE HAD THEM DONE REGULARLY, WE DID NOT SAVE THIS PAPERWORK. SINCE WE ARE OUT OF OUR WARRANTY PERIOD, I THOUGHT THIS WAS AN UNUSUAL REQUEST. HOWEVER, AFTER RESEARCHING MY VAN ON THE INTERNET, I REALIZE THAT THIS IS A VERY COMMON PROBLEM WITH MY VAN. UNFORTUNATELY, I DID NOT FIND THIS INFORMATION SOON ENOUGH TO START SAVING ALL OF THOSE OIL CHANGE RECEIPTS. THE OIL IN MY VAN IS VERY THICK, AND WE WERE TREATED AS THOUGH WE NEVER HAD OIL CHANGES DONE. WE WERE TOLD THAT THEY COULD REPLACE THE VALVE COVERS AND CLEAN THE HEADS AND THAT IT MIGHT TAKE CARE OF THE PROBLEM OR WE COULD SPEND $5000 TO PURCHASE A NEW MOTOR FOR A VAN BOUGHT NEW AND STILL BEING PAID FOR! I WILL NO LONGER BE ABLE TO PURCHASE A VEHICLE BASED ON REPUTATION. NOT ONLY WAS THIS A PROBLEM THAT HAS OCCURRED OFTEN, BUT WE WERE NEVER NOTIFIED, AND THEN BASICALLY ACCUSED OF NOT MAINTAINING OUR VEHICLE. WE WERE CHARGED A $75.00 FEE TO FIND THE PROBLEM EVEN THOUGH THE MECHANICS SHOULD HAVE KNOW THIS WAS ON ONGOING PROBLEM THE FIRST TIME THE VAN WAS TAKEN FOR SERVICE. BECAUSE OF THEIR DEFECTIVE MOTOR, I ALSO HAVE NOW LOST THAT "GREAT TRADE IN VALUE" THAT TOYOTA VEHICLES ALWAYS "MAINTAIN". AGAIN, I AM VERY DISAPPOINTED IN MY VAN AND TOYOTA. I PURCHASED MY VAN BECAUSE OF THE HIGH RECOMMENDATIONS GIVEN TO ME, BUT I WILL NOT PASS THIS RECOMMENDATION ON TO OTHERS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017087May 6, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
1998 TOYOTA SIENNA - COMPLETE AUTOMATIC TRANSMISSION FAILURE ON HIGHWAY AT 67,800 MILES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016904May 2, 2003
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
OUTSIDE HANDLE FOR REAR LIFTGATE BROKE WHEN I ATTEMPTED TO OPEN. THE LIFTGATE WAS THEN LOCKED AND REMAINED THAT WAY TILL FIXED BECAUSE THERE IS NO INSIDE RELEASE. THIS CREATED SAFETY ISSUE. DEALER INSTALLED NEW HANDLE UNIT AT COST OF $250.00 SAYING "NORMAL WEAR AND TEAR". *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018012May 1, 2003
SUSPENSION:FRONT
WHILE DRIVING THERE WAS A LOUD CLANKING NOISE COMING FROM UNDERNEATH THE VEHICLE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016649April 28, 2003
STRUCTURE:BODY:DOOR, ENGINE AND ENGINE COOLING:ENGINE
WE HAVE A 1998 TOYOTA SIENNA. FOR SEVERAL YEARS WE HAVE HAD PROBLEMS OPENING THE REAR PASSENGER DOORS BECAUSE OF FAULTY SPRINGS ON THE DOOR BUTTONS. NOW THE VEHICLE SPEWS OUT BLUE SMOKE WHEN STARTING UP OR ACCELERATING. THE OIL IS ALSO SLUDGEY. WE TOOK IT TO THE DEALER AFTER HEARING THAT THE BLUE SMOKE PROBLEM IS A RECALL ISSUE, BUT THE DEALER WANTS PROOF OF ALL OIL CHANGES, EVEN THOUGH I CHANGE THE OIL AND FILTER MYSELF. A FRIEND AROUND THE CORNER HAS THE SAME PROBLEMS WITH THE FAULTY DOORS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017373April 22, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE CONSUMER ATTEMPTED TO BRAKE, THE ABS FAILED, WHICH CAUSED THE VEHICLE TO EXPERIENCE EXTENDED STOPPING DISTANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014125April 8, 2003
TIRES
HAD A RIGHT REAR TIRE (FIRESTONE F 680) DELAMINATE WHILE TRAVELING ON INTERSTATE WHILE DRIVING A 1998 TOYOTA SIENNA LE. TIRE WAS ORIGINAL EQUIPMENT, HAD 35,000 MILES, AND WAS PROPERLY INFLATED (CHECKED NIGHT BEFORE INCIDENT). RESULT OF TREAD DELAMINATION WAS LOSS OF REAR WHEEL WELL COVER AND DAMAGE TO REAR BUMPER. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012315March 24, 2003
TIRES
WHILE DRIVING FRONT DRIVERS SIDE LEFT TIRE BLEWOUT. THE DEALER WAS NOTIFIED. *NLM THERE WAS SEVERE VIBRATION AND CONSUMER FOUND THAT THE LEFT FRONT TIRE TREAD HAD SEPARATED. AFTER TRAVELING ANOTHER 65 MILES THERE WAS SEVERE VIBRATION AND THE LEFT REAR TIRE HAD TREAD SEPARATION. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008425March 5, 2003
ENGINE AND ENGINE COOLING:ENGINE
OIL SEALS AROUND SPARK PLUGS FAILED IN BOTH FWD AND AFT BANK OF VALVE COVERS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008323March 2, 2003
UNKNOWN OR OTHER
TOYOTA SIENNA 1998 PURCHASED IN LATE 1997.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004884January 29, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE LATCH DESIGNED TO HOLD THE SIDE SLIDING DOOR IN AN OPEN POSITION FAILED, SO THAT THE DOOR WOULD NOT STAY OPEN, ALLOWING IT TO SLIDE SHUT ON A HAND, BODY ETC. THE PART WAS REPLACED BY THE DEALER, BUT THE REPLACEMENT PART ALSO FAILED(SEE SECOND COMPLAINT)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004886January 29, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE LATCH HOLDING THE SIDE SLIDING DOOR FAILED, DEALER REPLACED IT. THE REPLACEMENT PART HAS ALSO FAILED, ALLOWING THE DOOR TO SLIDE CLOSED ON A HAND, BODY, OR CHILD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004275January 21, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER STATES WHILE DRIVING 40MPH BOTH TIRE RODS BROKE CAUSING LOST OF STEERING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023252November 25, 2002
STRUCTURE
BOTH SLIDING DOOR HANDLES BROKE WITHOUT EXCESSIVE FORCE WHEN DOORS WERE OPENED, THE MANUFACTURER HAS BEEN NOTIFIED OF THE PROBLEM BUT A RECALL HAS NOT BEEN ISSUED FOR THE PROBLEM. *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022284November 6, 2002
POWER TRAIN:MANUAL TRANSMISSION
WHILE DRIVING 50 MPH THE ACCELERATION DECREASE AND VEHICLE STALLED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022178November 5, 2002
TIRES:SIDEWALL
THE FRONT DRIVER SIDE TIRE ON THE SIDE WALL CONTAINED 3 LARGE SPLITS, RANGING FROM 1-2 INCHES. THE OTHER 3 TIRES HAD STARTED TO CRACK AT THE SIDE WALLS. CONSUMER REPLACED ALL 4 TIRES. TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769194November 1, 2002
TIRES
SEVERE TREAD SEPARATION STEELS COMING APART UNSAFE TO DRIVE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768999October 28, 2002
TIRES
TREAD SEPARATION EXACTLY AS DESCRIBED IN CURRENT RECALL SITUATION. I'M CONFIDENT FIRESTONE CONTINUES TO HIDE SOMETHING. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767883September 29, 2002
SUSPENSION:FRONT, SERVICE BRAKES, AIR:ANTILOCK, STRUCTURE:BODY:DOOR
I HAVE HAD MULTIPLE PROBLEMS WITH BOTH SLIDING DOORS ON MY MINIVAN. I HAD RATTLES FIXED ON 3 SEPARATE OCCASSIONS AND RECENTLY TOOK THE VAN IN BECAUSE THE DRIVER SIDE SLIDING DOOR WOULD NOT OPEN WITHOUT PUTTING THE WEIGHT OF MY BODY BEHIND IT. THE DEALER SHRUGGED IT OFF BY SAYING THERE WAS A COKE SPILLED IN THE DOOR. THE DEALER CLEANED "THE COKE" AND THE DOOR IS STILL STICKING SHUT. NOW THE TAILHATCH HANDLE HAS BROKEN OFF AND I CAN NO LONGER OPEN THE TAILGATE. I HAVE ALSO HAD PROBLEMS WITH THE SUSPENSION. THE VAN FEELS LIKE THE FRONT WHEELS ARE PULLING TO ONE SIDE. I HAVE HAD IT ALIGNED ON NUMEROUS OCCASIONS AND THE DEALER SAYS THERE IS NOTHING WRONG. THE OTHER DAY IT FELT LIKE THE FRONT WHEEL WAS GOING TO FALL OFF. I HAVE ALSO HAD THE BRAKES WORKED ON (AT MY EXPENSE) BECAUSE THE DEALER SAID I LEFT THE PARKING BRAKE ON ALL THE TIME. I NO LONGER LEAVE THE PARKING BRAKE ON AND THE BRAKES ARE BEGINNING TO SQEEK AND SQUEAL AGAIN. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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