Toyota Sienna Complaints (2004)

2,062 consumer complaints on file.

#10290125October 28, 2009
ELECTRICAL SYSTEM
NO PERTINENT EVENTS OTHER THAN PRESSING THE BUTTON TO OPEN THE AUTOMATIC RIGHT PASSENGER DOOR, THE CABLE WIRE BROKE. WE BROUGHT TO THE TOYOTA DEALERSHIP AND WE WERE TOLD THAT IT WILL COST ABOUT $1500 TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289815October 26, 2009
STRUCTURE
MY 2004 TOYOTA SIENNA AUTOMATIC SLIDING DOOR MECHANISM STOPPED WORKING AND WE WERE UNABLE TO OPEN THE DOOR ON THE PASSENGER SIDE. IT IS CLEAR FROM FORUMS ON THE INTERNET THAT THIS IS A WIDESPREAD PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289753October 25, 2009
STRUCTURE
TOYOTA SIENNA 2004 SLIDING DOOR MOTOR CABLE WAS TOTALLY RUSTED AND SNAPPED. SLIDING DOOR IS NOT OPERABLE. SLIDING DOOR WIRE IS TOTALLY RUSTED DURING NORMAL USE. AS S RESULT, DOOR WAS JAMMED AND NEITHER CAN BE CLOSED NOR OPENED. TOYOTA DOES NOT SELL CABLE SEPARATELY, SHOULD PURCHASE WHOLE MOTOR ASSEMBLY INSTEAD. SIMILAR CABLE COST IS AROUND 10 DOLLAR (FROM HARDWARE STORE) BUT MOTOR ASSEMBLY IS AROUND 1500 DOLLAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289203October 21, 2009
STRUCTURE
WE HAVE A 2004 TOYOTA SIENNA XLE THAT HAS JUST SUFFERED A FAILURE OF THE POWER SLIDING DOOR, CAUSING IT TO BECOME STUCK IN THE OPEN POSITION. MY WIFE WAS FORCED TO DRIVE WITH TWO YOUNG CHILDREN IN THE BACK SEAT AND THE SIDE DOOR WIDE OPEN. THIS IS EXTREMELY UNSAFE AND DEMANDS A RECALL. APPARENTLY THE CABLE WAS FRAYED BY A FAILED HINGE, AND I HAVE READ MANY COMPLAINTS ABOUT THIS PROBLEM. THIS IS A 5-YEAR-OLD MINIVAN WITH 84,000 MILES. HOW IS TOYOTA ALLOWED TO IGNORE SUCH A BLATANT SAFETY DEFECT TO THEIR CARS THAT OCCURS WITHIN THE FIRST 3 TO 5 YEARS? IT IS OUT OF WARRANTY AND THEY WILL PROVIDE NO MEASURES FOR REPAIR, BUT NO REASONABLE PERSON WOULD EVER EXPECT THE DOORS OF A CAR TO BE THE FIRST THING TO STOP WORKING, AND IN THAT SHORT A PERIOD OF TIME. THIS IS UNACCEPTABLE AND DANGEROUS AND SIMPLY SHAMEFUL FROM A QUALITY MANUFACTURER ON A $38,000 VEHICLE. I AM SURE YOU ARE HEARING LOTS OF COMPLAINTS ABOUT THIS DOOR HINGE AND CABLE MOTOR. THE DEALER HAS QUOTED A REPAIR AROUND $2,000 INCLUDING WORK AT A BODY SHOP WELDING ON THE NEW HINGE. MEANWHILE, I'M WONDERING ABOUT THE OTHER DOOR. WILL IT BE ANOTHER $2,000? PLEASE ISSUE A RECALL NOW!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288868October 18, 2009
STRUCTURE
WE HAVE A 2004 SIENNA WITH AUTO-SLIDING DOOR FOR PASSENGER SIDE. THE VAN HAS AROUND 57000 MILES. IT IS RAINING/SNOWING TODAY AND THE PASSENGER DOOR COULDN'T BE CLOSED. MY WIFE AND MY KID IS STUCK IN NEWTOW, 30 MIN AWAY FROM HOME. THE PASSENGER SIDE DOOR CAN'T BE CLOSED MANUALLY. THE OUTSIDE TEMP IS AROUND 35 DEGREE. BY READING THE INTERNET, IT LOOKS LIKE MANY 2004 SIENNA OWNER HAVE THE SAME ISSUE. I CONSIDER IT AS A SAFETY ISSUE SINCE MOST VAN OWNERS HAVE YOUNG KIDS IN THE VAN. IF THE DOOR IS STUCK IN THE WINTER TIME, IT IS A BIG PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288762October 17, 2009
STRUCTURE
I OWN A 2004 TOYOTA SIENNA XLE MODEL. THE SLIDING DOOR CABLES PLASTIC/RUBBER SHIELD BEGAN TO PEEL OFF AND NOW THE DOOR WON'T CLOSE IN AUTOMATIC MODE BECAUSE IT ALWAYS SENSE RESISTANCE. I TRIED TO DISABLE THE AUTOMATIC MODE AND PUT THE DOORS ON MANUAL MODE, BUT IT'S NEARLY IMPOSSIBLE TO MOVE THIS DOOR AS SOMETHING SEEMS TO BE STUCK. DID A SEARCH ON THE WEB AND IT SEEMS LIKE ALMOST EVERYONE IS HAVING THIS PROBLEM NOW THAT THIS MODEL IS GETTING TO BE 4-5 YEARS OLD. SOME SAYS TO CUT THE CABLE IN ORDER TO GET THE DOOR TO OPERATE SMOOTHLY IN MANUAL MODE. BUT I DON'T WANT TO TAKE THE CHANCE. TOYOTA REALLY SHOULD HAVE A RECALL ON THIS MAJOR DESIGN FLAW AND SAFETY HAZARD. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287476October 15, 2009
STRUCTURE, LATCHES/LOCKS/LINKAGES
WE HAVE A 2004 TOYOTA SIENNA. WE HAVE DISCOVERED THAT THE CABLE ON DRIVER SIDE OF THE SLIDING DOOR HAS RUSTED/ROTTED AND SNAPPED OFF. WE HAVE CALLED TOYOTA ABOUT THIS ISSUE AND THEY INFORMED US THAT THE DOORS ARE NOT COVERED. WE FEEL THAT THIS IS A SAFETY ISSUE AS THE DOORS ONLY OPEN PART WAY. WE HAVE FOUND THAT THERE WAS NO RECALL ON THIS ISSUE. PLEASE LOOK INTO THIS ASAP. JUST PICTURE YOUR CHILDREN TRAPPED IN THE VAN DURING AN ACCIDENT- THESE DOORS ARE TOO HEAVY FOR THEM IN MANUAL MODE. THIS IS HAPPENING TO MANY TOYOTA VEHICLES, TO THE POINT WHERE THIS NEEDS TO BE AIRED ON NATIONAL TELEVISION FOR TOYOTA TO STEP UP AND STAND BEHIND THEIR VEHICLES. THIS IS ABOUT SAFETY AND OUR CHILDREN - NOT JUST A BONUS FEATURE. HELP US TO KEEP OUR CHILDREN SAFE IN THESE FAMILY BUILT VEHICLES! PLEASE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287477October 15, 2009
STRUCTURE, LATCHES/LOCKS/LINKAGES
THE DOORS ON MY 2004 TOYOTA MINIVAN HAVE BEEN FREEZING EVERY WINTER SEASON SINCE 2006. CANADA TOYOTA HAS MADE THIS A RECALL ITEM, BUT THE UNITED STATES WILL NOT? I FIND THIS TO BE ABSURD - ESPECIALLY WHEN CHILDREN HAVE TO CLIMB UP THROUGH THE FRONT SEATS TO GET OUT OF VEHICLES. THIS COULD BE FATAL IN AN ACCIDENT IF THE DOORS CAN NOT BE OPENED. I HAVE CONTACTED TOYOTA DEALER AND THEY CLAIM TO USE WRENCH GREASE TO LUBE THE DOORS TO HELP AND PREVENT FROM STICKING. I LIVE IN NEW ENGLAND AND THE DOORS HAVE ALREADY STARTING FREEZING SHUT THIS YEAR (OCT 2009). THIS IS EXTREMELY FRUSTRATING, THIS ISN'T A CHEAP VEHICLE AND IT WAS PURCHASED FOR FAMILY USE. TOYOTA HAS REALLY FAILED THE AMERICAN PUBLIC WITH THEIR MINIVANS. I WOULD HAVE USED THIS AVENUE TO COMPLAIN YEARS AGO - I HAVE BEEN WASTING MY TIME TRYING TO WORK WITH THE TOYOTA COMPANY. PLEASE HELP *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287138October 12, 2009
LATCHES/LOCKS/LINKAGES
ELECTRIC SIDE DOORS OPENER BECOMES JAMMED WHEN CABLE FRAYS AND BREAKS. THIS HAPPENED ON THE LEFT DOOR, THEN THE RIGHT DOOR WOULDN'T OPEN. LIBERTYVILLE ILLINOIS DEALERSHIP HAD TO PULL THE FUSE THAT CONTROLS THE CIRCUIT THAT OPERATES THE 2 SIDE DOORS AND THE REAR DOOR. ALL 3 DOORS OPERATE MANUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286778October 8, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
THE POWER SLIDING DOOR ON AN '04 TOYOTA SIENNA WOULD NOT STAY OPEN WHEN THE VEHICLE WAS ON A SLIGHT INCLINE. OTHER TIMES, IT WOULD NOT CLOSE PROPERLY. ON A NUMBER OF OCCASIONS, AFTER THE DOOR WAS OPENED IT BEGAN TO CLOSE BY ITSELF HITTING THE PERSON WHO WAS REACHING INTO THE VEHICLE, WHILE THE DOOR WAS CONTINUING TO TRY TO CLOSE. IT TOOK A LOT OF FORCE TO STOP THE DOOR FROM CLOSING. ON ONE OCCASION THE FORCE OF THE DOOR CLOSING BRUISED MY WIFE'S RIGHT ARM. THIS IS A DEFINITE SAFETY ISSUE. SOMEONE COULD BE SERIOUSLY INJURED, INCLUDING BEING CRUSHED BETWEEN THE DOOR AND PILLAR. THIS PROBLEM WAS REPORTED TO THE DEALER ON THREE DIFFERENT VISITS OVER A SIX MONTH PERIOD. ON EACH VISIT THE TECHNICIAN REPORTED "NO PROBLEM FOUND" OR "WORKING PER DESIGN AND INTENT AT THIS TIME." ON THE LAST VISIT, AFTER THE TECHNICIAN FOUND NOTHING AGAIN, I WENT OUT WITH THE SERVICE ADVISOR AND WAS ABLE TO DEMONSTRATE THE PROBLEM. AFTERWARD THE SHOP FOREMAN FOUND THAT THE REAR HINGE BUSHINGS WERE WORN. AFTER THE BUSHINGS WERE REPLACED, THE DOOR WORKED AS IT SHOULD. TOYOTA CLAIMS THIS WOULD HAVE BEEN COVERED UNDER THE ORIGINAL 36 MO. / 36,000 MILE WARRANTY, BUT NOT UNDER THEIR EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286662October 7, 2009
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE TPMS DOES NOT ALERT HIM WHEN THE TIRES HAVE LOW PRESSURE OR IF THEY ARE ABOUT TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE,THEREFORE THEY COULD NOT PROVIDE A REMEDY. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 69,000. UPDATED 10/23/09 *CN THE CONSUMER STATED THE TIRE PRESSURE WARNING SYSTEM DID NOT ALERT THEM THAT THERE WAS A TIRE FAILURE. THE TIRE SHREDDED WHILE DRIVING 65 MPH. THE SECOND OCCURRENCE, THE CONSUMER RAN OVER AN OBJECT IN THE ROAD, AND ONCE AGAIN THE TIRE PRESSURE SYSTEM DIDN'T DETECT A FAILURE. UPDATED 10/27/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286246October 4, 2009
STRUCTURE:BODY:DOOR
MY 2004 TOYOTA SIENNA VAN'S PASSENGER SIDE POWER SLIDING DOOR CABLE SNAPPED. MAKING IT ONLY OPEN 1/4 OF THE WAY, I HAD TO CUT THE REST OF THE CABLE ON BOTH SIDES AND PUSH THE MANUAL OVERRIDE BUTTON TO USE THE DOOR MANUALLY. I HAVE READ IN EDMUNDS.COM FORUMS THERE HAVE BEEN MANY OTHERS WITH THE SAME PROBLEMS AND THE COST OF FIXING IT RANGES FROM $1200 - $2000 FOR THEY HAVE TO REPLACE THE WHOLE MOTOR. I THINK THIS CAN BE A SAFETY ISSUE IF YOUR IN A ACCIDENT AND NEED TO OPEN THE DOOR, AND THE CABLE SNAPS, THEN IT WILL NOT OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286172October 3, 2009
LATCHES/LOCKS/LINKAGES
I HAVE A 2004 TOYOTA SIENNA XLE LIMITED. BOTH SLIDING DOORS HAVE BROKEN. WHEN I HAVE BEEN DRIVING THE CAR WITH MY 7 YEAR OLD SON AND MY DOG IN THE CAR, THE DOOR HAS SLID OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285940October 1, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
POWER SLIDING DOOR ON 2004 TOYOTA SIENNA XLE AWD FAILS TO OPERATE. THE DOOR IS ACTUATED BY A CABLE AND THE CABLE HAS BROKEN. THE REPLACEMENT IS EXTRAORDINARILY EXPENSIVE AT APPROX $1500 OR MORE. AS A RESULT, THE DOOR MUST BE OPENED OR CLOSED BY HAND, WHICH IS A DIFFICULT PROPOSITION, AND IF THE VEHICLE IS PARKED ON AN INCLINE, NEARLY IMPOSSIBLE. FURTHER, THE DOOR DOESN'T STAY OPEN WHEN ON AN INCLINE POSING A DANGER TO EXITING PASSENGERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285852September 30, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
BROKEN CABLE IN SIDE SLIDING DOORS (AUTOMATIC). WOULD NOT OPEN MANUALLY. CHILDREN STUCK INSIDE HAD TO EXIT THROUGH FRONT DOORS. MANUAL OVERRIDE NOT FUNCTIONING. DEALER WANTS $2,000.00 PER DOOR TO REPAIR. VAN ONLY 4 1/2 YEARS OLD WHEN CABLES BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285461September 28, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
THE POWER FUNCTION OF THE AUTOMATIC REAR SLIDING PASSENGER DOOR HAS FAILED. THE CABLE THAT ATTACHES TO THE MOTOR FOR THIS DEVICE SNAPPED AND WAS EXPOSED CAUSING A SAFETY HAZARD. APPROXIMATELY 1 FOOT OF CABLE WAS EXPOSED AND HANGING FROM THE MIDDLE REAR OF DOOR. ADDITIONALLY OTHER PARTS OF THE SYSTEM FAILED/BROKE WHEN THE CABLE BROKE AND BECAME LODGED IN THE SYSTEM CAUSING THE DOOR TO REMAIN OPEN. WHEN SOME OF THESE PARTS ASSOCIATED WITH THE SNAPPED WIRE / DOOR MOTOR BROKE THEY WERE EJECTED INTO THE CAR HITTING THE NEAREST RIGHT SIDE CAR SAFETY SEAT WHERE ONE OF OUR CHILDREN SITS. THE COST OF REPLACING THE DOOR PARTS IS PROHIBITIVE. PER TOYOTA DEALERSHIP, COST IS APPROXIMATELY $1700 PER DOOR TO REPLACE THE SNAPPED WIRE. THE DOOR WILL NOT BE REPAIRED AND REMAIN NON-FUNCTIONAL. 2006 REFERENCE TSB EL004-04 2009 REFERENCE TSB-0085-09NHTSA NUMBER:10029190 FOR SIMILAR CASES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285581September 28, 2009
STRUCTURE:BODY:DOOR
2004 SIENNA - POWER SLIDING DOOR CABLE SNAPPED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10285441September 27, 2009
STRUCTURE
I HAVE A TOYOTA SIENNA 2004 LE 8 PASSENGERS. MY COMPLAINT IS THAT THE DASH OF THE SIENNA IS CRACKING LIKE SOMEONE HAS SLICED IT WITH A BLADE. PLEASE INVESTIGATE THIS DEFECT. I KNOW THAT I`M NOT ALONE WITH THIS COMPLAINT. THANK YOU, JESUS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285322September 26, 2009
STEERING
APPROXIMATELY 20 MONTHS AGO, BEGAN EXPERIENCING VERY DIFFICULT STEERING. STEERING ACTED AS IF LOSS OF POWER STEERING. DIFFICULT TO TURN AND WOULD NOT RETURN TO NEUTRAL ALWAYS, ESPECIALLY IN COLD WEATHER. NEAR ACCIDENT WHEN STEERING WOULD NOT RETURN TO NEUTRAL AS EXPECTED. LAST SUMMER, STEERING IMPROVED IN WARM WEATHER. THIS WINTER, CONSTANT PROBLEM AND DID NOT GO AWAY WITH RETURN OF WARM WEATHER. FROM WHAT I HAVE SEEN ON THIS WEBSITE, VERY COMMON AND EXPENSIVE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284959September 22, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
AUTO SLIDING DOOR CABLE RUSTED THROUGH AND BROKE, LEAVING DOOR INOPERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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