Toyota Sienna Complaints (2004)

2,062 consumer complaints on file.

#10310823February 16, 2010
VEHICLE SPEED CONTROL
UPON ENGAGING THE BRAKE WHILE PULLING INTO A PARKING SPOT AT OUR LOCAL PIZZA SHOP IN GLENWOOD SPRINGS, CO, OUR TOYOTA SIENNA ACCELERATED RAPIDLY AND HIT THE BRICK BUILDING 10 FEET AWAY. THERE WERE NO PERSONAL INJURIES BUT DAMAGE TO THE CAR AND A WINDOW IN THE PIZZA SHOP WERE SIGNIFICANT. THE CAR WAS STILL GOING AFTER THE CRASH AND IF THERE HAD NOT BEEN A BRICK WALL TO STOP THE CAR I FEAR WHAT WOULD HAVE HAPPENED. THE INCIDENT WAS IMMEDIATELY REPORTED TO THE POLICE AND THE LOCAL TOYOTA DEALER. THOUGH WE LOVE THE CAR WE ARE AFRAID TO DRIVE IT ANYMORE, NOR ARE WE WILLING TO SELL IT CONSIDERING WHAT COULD HAPPEN. WE NEED A PROPER WAY TO DISPOSE OF IT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10311135February 16, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY AIR CONDITIONING FAILED ON MY SIENNA TOYOTA VAN. I HAD MY MECHANIC UNPLUG IT. I DID NOT HAVE ANY DAMAGE BUT CAN NO LONGER USE AC. ON LINE, I FOUND MANY OTHER SIENNA 2004 OWNERS WITH SIMILAR COMPLAINTS. SOME HAD CARS STOPPING. TOYOTA NEVER ISSUED A RECALL BUT DID A BULLETIN. THE COST IS TREMENDOUS TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310478February 15, 2010
SERVICE BRAKES, ELECTRIC
OUR 2004 TOYOTA SIENNA EXPERIENCED A MALFUNCTION RELATED TO THE ABS VSC COMPUTER CONTROL. THE CAR WOULD GET UP TO ABOUT 6 MILES AN HOUR AND THEN THE VSC LIGHT AND WARNING BELL WOULD COME ON. YOU COULD FEEL THE BRAKES TRYING TO LOCK UP THE VEHICLE AND BRING IT TO A STOP. MY WIFE WAS FIXING TO GET ONTO THE HIGHWAY WHEN THIS OCCURRED. I FOUND THE TECHNICAL SERVICE BULLETIN # 10011806 RELATED TO THIS EVENT, THE VEHICLE IS CURRENTLY AT THE TOYOTA DEALERSHIP AND I AM WAITING TO HEAR BACK FROM THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310638February 15, 2010
STRUCTURE:BODY
YET ANOTHER OF THE HUNDREDS OF COMPLAINTS REGARDING THE PASSENGER SIDE AUTOMATIC DOOR ON THE 2004 SIENNA. OURS GOT STUCK ABOUT HALF WAY OPEN. COULD OPEN THE REST OF THE WAY, BUT WOULD NOT CLOSE. ENDED UP COSTING $3000 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310708February 15, 2010
STRUCTURE:BODY
IM WRITING ABOUT MY SAFETY CONCERNS ABOUT THE 2004 TOYOTA SIENNA XLE I RECENTLY PURCHASED THIS SUMMER. I LIVE IN A CLIMATE WHERE IT IS BELOW FREEZING FOUR MONTHS OUT OF THE YEAR. THE HAVE BEEN SEVERAL OCCASIONS SINCE THE TEMPERATURE HAS DROP WHERE THE SLIDING PASSENGER DOORS HAVE FROZE SHUT AND I COULD NOT GET THEM OPEN. I HAVE OWNED SEVERAL DIFFERENT MODELS OF VAN AND I HAVE NEVER HAD THIS ISSUE. THIS IS NOT JUST HAPPENING WHEN THERE'S FREEZING RAIN, ITS SEEMS TO BE WHENEVER THERE IS ANY SORT OF MOISTURE BETWEEN THE DOOR AND THE WEATHERSTRIPING. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308924February 12, 2010
STRUCTURE:BODY:DOOR
PASSENGER SIDE POWER SLIDING DOOR IS JAMMED SHUT. TOYOTA IS OFFERING TO FIX WITH A NEW REDESIGNED MOTOR FOR $3,000. IF TOYOTA REDESIGNED THE MOTOR THEY KNEW THERE WAS AN ISSUE AND THIS SHOULD BE A RECALL. TOYOTA NEW ABOUT THIS ISSUE AS THEY ISSUED A TSB ON THIS EXACT PROBLEM WHICH ONLY COVERED VEHICLES WITHIN 3 YEARS OR 36,000 MILES. THE TOYOTA TSB NUMBER IS EL004-04. I'M ADDING MY VIN HERE SINCE I'M UNABLE TO ENTER IT LATER ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308739February 11, 2010
STRUCTURE:BODY
I HAVE A 2004 TOYOTA SIENNA XLE. THE PASSENGER RIGHT POWER SLIDER DOOR HAS STOPPED WORKING ABRUPTLY ON 1/1/2010 WHILE DRIVING. THE DAUGHTER WAS SITTING RIGHT NEXT TO THE DOOR. DEALER QUOTE IS 1400 DOLLARS TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308313February 10, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
PASSENGER SIDE, AUTOMATIC DOOR STOPPED WORKING. CAN NOT CLOSE THE DOOR COMPLETELY CAUSING A SAFETY HAZARD. WENT TO DEALER ... DEALER MENTIONED THERE IS A KNOWN ISSUE BUT THEY WILL FIX IT ONLY IF THE VEHICLE HAS LESS THAN 36K MILES ... PROBLEM WAS CAUSED DUE TO THE SLIDING DOOR MOTOR, CABLE ASSEMBLY AND HITCH WHICH HOLDS THE DOOR. DEALER'S ESTIMATE TO FIX THE PROBLEM $2000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308631February 10, 2010
STRUCTURE
CRACK DEVELOPED ON DASH IN AN AREA BETWEEN INSTRUMENT CLUSTER AND RADIO. THIS IS AN AREA NOT EXPOSED TO ELEMENTS (SUN, HEAT, ETC.). VEHICLE IS GARAGED AND MAINTAINED AND WOULD NOT BE SUSCEPTIBLE TO A CRACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307762February 9, 2010
STEERING
I EXPERIENCED SIGNIFICANT DIFFICULTY (STIFFNESS, LACK OF RESPONSIVENESS) IN THE POWER STEERING OF MY 2004 TOYOTA SIENNA. SUBSEQUENT EXAMINATION BY MY DEALERSHIP REVEALED THAT BOTH THE STEERING RACK AND PINION AND THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE MINIVAN HAS ONLY 51,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307512February 8, 2010
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING 2004 TOYOTA SIENNA XLE AWD, 109,000, WITH BRIDGESTONE RFT SNOW TIRES. AT 15-20 MPH ON DRY PAVEMENT, I TRIED TO STOP QUICKLY FOR A DOG STROLLING IN FRONT OF US. THE VAN SLIGHTLY SLOWED, THE DOG WADDLED OUT OF THE WAY AND WE CAME TO A ROLLING, GRADUAL STOP WITH THE BRAKE PEDAL DEPRESSED FULLY TO THE FLOOR. I HADN'T TIME TO PUMP BRAKES AND I DON'T KNOW IF IT WOULD HAVE MATTERED. THE TOYOTA DEALER COULDN'T DUPLICATE PROBLEM AND SAID PADS, ETC; WERE GOOD. HAS HAPPENED TO ME THIS ONE TIME ONLY, BUT GOOGLE SEARCH SUGGESTS OTHERS MAY HAVE HAD THIS EXPERIENCE. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307319February 7, 2010
VEHICLE SPEED CONTROL
I SUSPECT THE CRUISE CONTROL OF MY 2004 MINIVAN TOYOTA SIENNA CE HAS SIMILAR ISSUE FOUND IN RECENT PRIUS REPORTS. 1. WHEN CRUISE CONTROL IS USED ON UPHILL ROAD CONDITIONS 2. THE SPEED CAN BE ACCELERATED TO OVER 5 MILES/HR MORE THAN THE CRUISE CONTROL SETTING. FOR EXAMPLE, WHEN I SET THE SPEED TO 70 MILES/HR, AT A LITTLE LONGER UPHILL ROAD, THE SPEED WILL DROP FIRST (LIKE 67MILES/HR) AND THEN ACCELERATE IN ORDER TO GET BACK TO 70MILES/HR SPEED TARGET. BUT THE CRUISE CONTROL SYSTEM CONTINUE ACCELERATING AFTER PASSING 70 MILES/HR AND COULD BE AS HIGH AS 75MILES/HR. 3. NOTHING HAD BEEN DONE, JUST BE CAUTIOUS BY MYSELF. AFTER READING SIMILAR COMPLAINTS ON PRIUS OF TOYOTA, I FEEL THIS MAY BE THE SAME ISSUE. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307320February 7, 2010
STRUCTURE:BODY
I HAVE A 2004 TOYOTA SIENNA VAN WITH THE SAME PROBLEM MANY OTHER SIENNA OWNERS HAVE, THE PASSENGER SIDE REAR SLIDING POWER DOOR DOES NOT OPEN, NOT BY POWER OR MANUALLY. THIS IS AN EXPENSIVE REPAIR AS NOTED ALL OVER THE INTERNET AND NOT CONSIDERED A SAFETY ISSUE BY TOYOTA. HAVING 2 YOUNG CHILDREN RIDING IN THE BACK SEAT EVERY DAY, I DO CONSIDER THIS A SAFETY ISSUE, NOT ONLY BECAUSE OF POSSIBLE ENTRAPMENT, BUT BECAUSE THEY MUST NOW DISCHARGE ON THE TRAFFIC SIDE OF THE VEHICLE, NOT THE STREET SIDE. ADDITIONALLY, THIS VAN HAS FAULTY WELDS IN THE DRIVER SIDE FRONT DOOR, ANOTHER ISSUE FREQUENTLY DOCUMENTED ONLINE AND FOR WHICH THERE WAS A TSB. BECAUSE MY VAN IS NOW OUT OF WARRANTY, THE DEALER WILL NOT COVER THIS REPAIR EVEN THOUGH IT WAS PURCHASED AFTER THE TSB WAS ISSUED FOR THIS DEFECT. I THINK A DOOR FALLING OFF THE CAR IS ALSO A SAFETY ISSUE. PLEASE LOOK INTO THIS MATTER FURTHER AND HAVE IT CORRECTED. THANK YOU. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307201February 7, 2010
SEAT BELTS
DRIVER SIDE SEAT BELT NOT EASILY RELEASED *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306928February 6, 2010
STRUCTURE
THE DRIVER'S SIDE SLIDING DOOR ON MY 2004 TOYOTA SIENNA DOES NOT CLOSE PROPERLY. SOMETIMES ITS OPENS AT THE END OF THE CLOSE CYCLE OR WORSE YET, CLOSES AT THE END OF THE OPEN CYCLE. I EXPERIENCED 3 INCIDENTS WHERE MY CHILDREN'S HANDS WERE ALMOST CRUSHED BY THE DOOR WHICH WAS EXPECTED TO STAY OPEN. TOYOTA HAS ISSUED A TSB (EL004-04), HOWEVER OUR CAR IS NO LONGER IN THE WARRANTY PERIOD. THE OPENING OF THE DOOR AFTER THE CLOSE CYCLE OR CLOSING OF THE DOOR AFTER THE OPEN CYCLE OCCURS INTERMITTENTLY. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305090February 4, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS STUCK DOWN TO THE FLOOR CAUSING UNINTENDED ACCELERATION UP TO 50 MPH. HE PUT THE VEHICLE IN NEUTRAL AND TURNED OFF THE IGNITION AND KICKED THE PEDAL A FEW TIMES AND IT RESUMED THE ORIGINAL POSITION. HE TOOK THE VEHICLE TO THE DEALERSHIP AND THE VEHICLE WAS INSPECTED. HE WAS INFORMED THAT THE DEALER COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE AGAIN UP UNTIL THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 98,000. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305196February 4, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2004 TOYOTA SIENNA EQUIPPED WITH TPMS DOES NOT FUNCTION. I HAD A FLAT TIRE, BUT THE LIGHT DIDN'T GO OFF. CANNOT RELY ON THIS MONITORING SYSTEM.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305208February 4, 2010
STRUCTURE
THE TRUNK GATE OF MY TOYOTA SIENNA DOES NOT OPEN FULLY AND SOMETIMES GOES DOWN DURING COLD WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10305247February 4, 2010
STRUCTURE
AUTOMATIC SLIDING PASSENGER DOOR SEIZED ON AUGUST 17, 2009. STUCK IN OPEN POSITION. WENT TO DEALER AND WAS INFORMED IT WAS FOURTH ONE THEY HAD SEEN IN A WEEK. WAS TOLD WARRANTY HAD EXPIRED PRIOR MONTH. WOULD COST OVER $1000.00 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306024February 4, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES
DEFECTIVE SLIDING DOOR AND CABLE ON 2004 TOYOTA SIENNA: RECENTLY, A CABLE THAT ALLOWS THE SIDE DOOR(S) OF THE VEHICLE TO OPEN AND CLOSE AUTOMATICALLY, SNAPPED IN HALF. THIS VERY WELL COULD HAVE SNAPPED IN HALF WHILE A PERSON WAS STANDING NEAR THE VEHICLE, CREATING A SERIOUS INJURY. WITH THE CABLE NOW BROKEN IN HALF, THE DOOR(S) NOW WILL NOT LATCH PROPERLY WHEN EITHER THE VEHICLE REMOTE OR THE SIDE DOOR CONTROL(S) IN THE VEHICLE ARE DEPRESSED. THIS NOW CREATES A VERY HAZARDOUS SITUATION. THE SIDE DOOR(S) ARE ALSO PRONE TO FREEZING SHUT IN THE WINTER. UNTIL ADEQUATE THAWING IS COMPLETED, DOOR(S) WILL REMAIN FROZEN SHUT, ALLOWING FOR LIMITED ACCESS IN AND OUT OF VEHICLE. UPON NOTICING THESE PROBLEMS, I TOOK TO THE INTERNET TO FIND A RESOLUTION AND FOUND THAT IS MORE THAT JUST A RARE OCCURRENCE, BUT A LEGITIMATE PROBLEM. IF YOU COULD PLEASE VISIT HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0EB3FD YOU WILL FIND RECENT BLOGGING OF THESE ISSUES. A TSB NUMBER OF, 0085-09, WAS ALSO NOTED ON THE BLOG INDICATING THIS PROBLEM. ANY HELP THAT YOU CAN GIVE TO HELP RESOLVE THESE MATTERS WOULD GREATLY BE APPRECIATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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