Toyota Sienna Complaints (2004)

2,062 consumer complaints on file.

#11109535July 4, 2018
ELECTRICAL SYSTEM, SEATS, EXTERIOR LIGHTING
ELECTRICAL FIRE INSIDE PARKED VAN OCCURRED OVERNIGHT AND BURNED DRIVER AND PASSENGER FRONT SEATS, DASH, AND ALL AIR VENTS AND ALL PLASTIC COMPONENT LOCATED NEAR ALL VENTS. VAN WAS PARKED ON STREET IN FRONT OF MY HOUSE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11102359June 18, 2018
STRUCTURE:BODY
MY VAN WAS IN A PARKING LOT. IT WAS A CLEAR HUMID 95 DEGREE DAY. HADN'T RAINED IN DAYS. THE VAN HADN'T BEEN WASHED RECENTLY. I OPENED THE REAR LIFTGATE MANUALLY, GOT IN THE VAN BUT IT WOULDN'T CLOSE WITH THE INTERIOR BUTTON IN SEVERAL ATTEMPTS. IT TOOK 4 ATTEMPTS TO CLOSE IT MANUALLY. THIS IS THE SECOND TIME THIS HAPPENED. I DIDN'T MAKE NOTE OF THE NUMBER OF BEEPS EMITTED. THE FIRST TIME IT HAPPENED, I DIDN'T TAKE NOTE OF THE WEATHER CONDITIONS, BUT THE LIFTGATE WOULD ONLY CLOSE AFTER REPEATED MANUAL ATTEMPTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099913June 5, 2018
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM, STEERING, SERVICE BRAKES, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND A WARNING CHIME SOUNDED. THE VEHICLE LOST STEERING AND BRAKING ABILITY, AND THE STEERING WHEEL STARTED TO JERK FROM LEFT TO RIGHT. THE CONTACT CONTINUED TO DRIVE AND THE FAILURES WENT AWAY AFTER THIRTY SECONDS. THE CONTACT STATED THAT THE FAILURES RANDOMLY STARTED APPROXIMATELY ONE YEAR AGO AND GREW WORSE. THE CONTACT ALSO MENTIONED THAT THE LOCK ON THE SLIDING DOOR SHOWED THAT IT WAS UNLOCKED; HOWEVER, NO ONE COULD EXIT THE VEHICLE WHEN ATTEMPTING TO OPEN THE DOOR FROM THE INSIDE OR THE OUTSIDE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098110May 26, 2018
SUSPENSION
TOOK SIENA IN TO TOYOTA FOR RECALL ON SPARE TIRE ASSEMBLY. WAS TOLD THAT WHILE UP ON THE RACKS, NOTICED BOTH REAR COIL SPRINGS WERE BROKEN AND NEED TO BE REPLACED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096719May 18, 2018
STRUCTURE:BODY
TOYOTA SIENNA FRACTURED DEFECTIVE LEFT FRONT DOOR CHECK POCKET POPPING NOISE. IT'S A BROKEN WELD, THE WHOLE DOOR HAS TO BE REPLACED AT THE COST OF CLOSE TO $2000. OBVIOUSLY IT'S A MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096518May 17, 2018
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR MADE AN ABNORMAL NOISE. TOYOTA OF TEMECULA VALLEY WAS CONTACTED ABOUT AN UNKNOWN RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091692May 4, 2018
POWER TRAIN
ON APRIL 18, 2018, I PARKED THE CAR IN GARAGE, SHIFTED TO PARK, TURNED THE KEY OFF, AND REMOVED KEY. WHILE GETTING OUT I NOTICED THAT CAR BEGAN TO ROLL. WHILE IN PARK, LOCKED WITH KEY OUT, I NOTICED THAT THE VEHICLE COULD BE ROLLED FORWARD OR BACKWARDS. AFTER INSPECTION I FOUND THAT THE TRANSMISSION SHIFT CABLE HAD BECOME DETACHED FROM THE SHIFTER. (SEE FIRST PHOTOS) APPARENTLY, TOYOTA SECURES IT WITH SOME TYPE OF PLASTIC GROMMET WHICH DETERIORATES WITH AGE, DISINTEGRATES, AND CAUSES THE DETACHMENT. (SECOND PHOTOS) EVEN THOUGH THE VEHICLE APPEARS TO BE LOCKED AND IN PARK, IT IS ACTUALLY IN WHATEVER GEAR IT WAS IN WHEN THE DETACHMENT OCCURRED. OUR DRIVEWAY IS ON AN INCLINE, AND HAD I PARKED ON THE DRIVEWAY WHEN THIS OCCURRED INSTEAD OF THE GARAGE, THE VEHICLE WOULD HAVE ROLLED INTO THE STREET CREATING A SERIOUS RISK OF INJURY OR DEATH. THIS DESIGN DEFECT IN THE TOYOTA SIENNA IS INEXCUSABLE, AND CREATES AN UNREASONABLE RISK OF INJURY OR DEATH TO THE OWNERS OF THESE VEHICLES AND THE PUBLIC, AND TOYOTA SHOULD BE REQUIRED TO RECALL THEM AND CORRECT THIS DANGEROUS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091083April 30, 2018
UNKNOWN OR OTHER
ELECTRIC DOOR OPEN AND CLOSING CABLE SNAP. ON YEAR OF 2014 THE ALLOY WHEEL COMES WITH THE XLE MODEL, CHROME COMES OFF BECOME CORROSIVE ON YEAR OF 2007
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079203March 14, 2018
WHEELS
I HAVE RECEIVED A NOTICE FROM TOYOTA ABOUT SPECIAL SERVICE CAMPAIGN FOR EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER CABLE. SINCE THAT PART HAS ALREADY FAILED ON MY CAR I HAD IT REPLACED AND FOLLOWED TOYOTA PROCESS TO RECOVER COST OF THAT REPAIR. I HAVE PROVIDED REQUIRED DOCUMENTATION ( CERTIFIED MAIL) AND THEN AGAIN ADDITIONAL DOCUMENTATION (CERTIFIED MAIL) REQUESTED BY TOYOTA. I HAVE RECEIVED A LETTER THAT MY CASE HAS BEEN CLOSED BECAUSE TOYOTA DID NOT RECEIVE REQUIRED DOCUMENTATION. SINCE THEN I HAVE NOT RECEIVED ANY RESPONSES TO MY SUBSEQUENT LETTER OR COMPENSATION FOR THE REAIUR COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075295February 27, 2018
UNKNOWN OR OTHER
WHILE DRIVING ON A HIGHWAY, THERE WAS NO SIGN OF A FALLING/KICKED UP OBJECT, THERE WAS A SUDDEN LOUD POP. ALMOST AS IF A BOULDER HIT THE CAR. THE SUNROOF WAS SHATTERED IN A MILLION PIECES, WITH NO DEPRESSION IN THE GLASS, INDICATING AN EXPLOSION FROM THE INSIDE OUT. THE ONLY VEHICLE NEAR, WAS A MINIMUM OF FOUR CAR LENGTHS IN FRONT OF MY CAR. FORTUNATELY, THE SUNROOF WAS CLOSED AND NO GLASS FELL INSIDE THE CAR. HOWEVER, AFTER STOPPING AND DRIVING AGAIN, THE GLASS BROKE APART AND FLEW INTO THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075113February 26, 2018
EXTERIOR LIGHTING
THE HEADLIGHT BULB COMPARTMENT ALLOWS WATER TO LEAK INTO IT ON THE PASSENGER SIDE CAUSING THE BULB TO BLOW. THIS HAS HAPPENED TWICE, THE REPAIR COST WAS $500. WE DROVE THE CAR FOR ONE WEEK AND THE BULB BLEW AGAIN BECAUSE WATER LEAKED INTO THE COMPARTMENT. THIS IS A DESIGN FLAW AND IS HAZARDOUS WHEN YOU ARE DRIVING AT NIGHT OR GOD FORBID IF IT'S RAINING AND DARK. WE ALSO WERE PULLED OVER AND GIVEN A WARNING FROM A STATE TROOPER ABOUT THE BULB BEING OUT. THIS IS A DANGEROUS AND COSTLY SITUATION. WE ARE STILL WAITING TO GET THE BULB REPAIRED A SECOND TIME. IN THE MEANTIME WE ARE WITHOUT A VAN FOR OUR FAMILY. PLEASE DEMAND THAT TOYOTA RECALLS THIS HAZARDOUS DEFECTIVE PART. THE BULB WENT OUT WHILE WE WERE DRIVING AT NIGHT. THIS IS A PROBLEM AND A HAZARD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072314February 12, 2018
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING ON A DRY STRAIGHTAWAY HIGHWAY TRAVELING 67MPH AND SKID LIGHT STARTS BLINKING WITH CHIME SOUND AND VAN STARTS BREAKING AND JERKING TO LEFT ALOMOST GETTING REAR ENDED BY TAILGATER..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064608January 24, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I HAVE EXPERIENCED THE ISSUE WITH 2004 SIENNA LE WITH 130,500 MILES. TRACTION CONTROL KICKS IN AT 45-60 MILES PER HOUR ON STRAIGHTAWAY, CLEAN PAVEMENT, NO RAIN, NO SNOW, AND BRAKES CAR AND CUTS POWER. ALMOST LOST CONTROL OF VEHICLE WHEN IT HAPPENED, STEERING INTO OTHER LANES. IT HAPPENS FREQUENTLY AND IS VERY POSSIBLE TO HAVE THE CAR REAR ENDED IF A CAR BEHIND ME IS CLOSING ON AS THE SPEED SUDDENLY SLOWS DOWN. APPARENTLY THIS IS A BIG ISSUE THAT I FOUND LOT OF OTHER SIENNA OWNERS IS SHARING FROM THE FORUM. AS FAR AS I KNOW THAT MANY TOYOTA DEALERSHIP IS NOT INTEND TO ACKNOWLEDGE SUCH ISSUE AND ABLE TO FIX THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062767January 15, 2018
UNKNOWN OR OTHER
FYI: I AM A NHTSA EMPLOYEE; I'M THE LEAD ENGINEER FOR FUEL ECONOMY. I SIT AT W43-448. THE DRIVER SIDE DOOR PANEL POPS OUT AND GETS STUCK ON THE JAMB ON THE FLOOR AND THEN YOU CANNOT OPEN THE DOOR FROM INSIDE. THE MAIN PROBLEM IS IN THE WAY THE HANDLE IS SECURED TO THE DOOR STEEL.. IT IS A PLASTIC PIECE INSIDE AND WHEN IT WEARS FROM PULLING ON IT, IT SLIPS OUT. THAT PUTS TENSION ON THE PLASTIC DOOR CLIPS AROUND THE EDGES THAT ARE SUPPOSED TO HOLD THE PANEL ON. WHEN THE CENTRAL ANCHOR IN THE DOOR HANDLE GOES, IT CAUSES THE DOOR TO FLEX AND THE PERIPHERAL CLIPS CAN'T HOLD ON SO THEY POP OUT. WHEN THIS HAPPENS, THE DOOR CANNOT OPEN BECAUSE THE FLOOR HAS A RISE AT THE LEADING EDGE, AND THE PANEL HAS DROPPED BELOW IT, TRAPPING THE DOOR. THIS HAPPENED WITH THE ORIGINAL DOOR, WHICH WAS REPAIR DUE TO A DEER RUNNING INTO THE VEHICLE. IT EVENTUALLY HAD TO SPEND OVER $1000 TO GET A NEW PANEL FROM TOYOTA AND NOW, LESS THAN A YEAR AFTER BEING INSTALLED, THIS PANEL HAS ALSO FAILED. TOYOTA KNOWS THAT THERE IS AN ISSUE WITH THESE PANELS, BUT IS CLUELESS ABOUT HOW TO EMPLOY A LASTING FIX. IT'S A POOR DESIGN, ESPECIALLY WITH THE MAIN SCREW BEING LOCATED UNDER THE ARMREST/DOOR PULL, A LOCATION WITH EXPERIENCES THE MOST STRESS. THERE IS A WEBPAGE THAT DETAILS SIMILAR ISSUES, WHICH CAN BE FOUND HERE: HTTP://WWW.SIENNACHAT.COM/FORUM/15-GENERAL-DISCUSSION/3366-2005-TOYOTA-SIENNA-DRIVER-PASSENGER-DOOR-PANEL-POPPING-OUT.HTML#/TOPICS/3366?PAGE=3
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055078December 16, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING
FOR NO REASON THE VSC AND TRACTION ALARM GOES OFF THE VEHICLE BRAKES ON ITS OWN DANGEROUSLY. IT IS HAPPENING DAILY. USUALLY WHEN GOING HIGH SPEED AND AROUND A LEFT BEND. I WENT AND HAD THE SYSTEM RESET AS IS CALLED FOR AFTER ALIGNMENT. THAT DIDN'T FIX IT. I HAD THE STEERING ANGLE SENSOR REPLACED AND THAT DIDN'T FIX IT. THE YAW REPLACED AND THAT DIDN'T FIX IT. SO NOW WHAT? THIS IS DANGEROUS FOR MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054830December 14, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
ON FREEWAY INTERCHANGES, ENTRANCES AND EXITS VSC AND ABS SUDDENLY ENGAGESS. VAN IS NOT AGGRESSIVELY DRIVEN AND WHEN TURNING ON MOUNTAIN ROADS AND SWITCH BACKS VSC AND ABS ENGAGES DESPITE THE SLOW AND CONTROLED STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052133December 4, 2017
ELECTRONIC STABILITY CONTROL (ESC)
TRACTION CONTROL BEEPS AND BRAKES HARD AT UNNECESSARY TIMES, EVEN ON FREEWAY ON RAMPS, ENDANGERING THE OCCUPANTS AND OTHER CARS. REPEATED TRIPS TO MECHANICS HAVE FAILED TO CURE THE PROBLEM. THIS HAS BEEN GOING ON FOR SEVERAL YEARS AND OCCURS EVERY DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048385November 25, 2017
ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE STABILITY SYSTEM ENGAGING BRAKES UNEXPECTLY DURING TURNS PLACING VAN IN UNSAFE CONDITION. UNEXPECTED BRAKING CAN ALSO OCCUR AT 65 MPH IN A TURN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043673November 6, 2017
STEERING, WHEELS, EXTERIOR LIGHTING
STEERING DO NOT STAY STRAIGHT WHILE I AM DRIVING THIS VEHICLE. SINCE I PURCHASED, I WENT TO TOYOTA IN THE BEGINNING THEY FIX IT BUT ISSUE WAS NOT RESOLVE AND AS OF TODAY SAME PROBLEM AND I REPLACED NEW TIRES STILL ALIGNMENT IS THE BIGGEST PROBLEM. LIGHTING IS NOT STRONG TO SEE DEER ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965528October 31, 2017
STRUCTURE
2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE CRACKED DASHBOARD STILL UNDER WARRANTY, SEEKS ASSISTANCE WITH REPLACEMENT DASHBOARD. *SMD THE CONSUMER STATED THE PARTS TO REPAIR THE VEHICLE WERE NOT AVAILABLE. UPDATED 10/31/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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