Toyota Sienna Complaints (1999)

215 consumer complaints on file.

#10047226November 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY 1999 TOYOTA SIENNA'S ENGINE SUDDENLY FROZE UP WITH SLIGHTLY LESS THAN 72,000 MILES ON IT. THE ENGINE IS TOTALLY GONE WITH ESTIMATES CURRENTLY IN THE NEIGHBORHOOD OF $8,000. THIS VEHICLE HAS BEEN MAINTAINED AS STATED IN THE OWNERS MANUAL. THE COMPLAINT IS THAT TOYOTA KNOWS THERE IS A PROBLEM WITH SIENNA'S AND HAS FAILED TO DO ANYTHING ABOUT NOTIFYING OWNERS THAT OIL CHANGES NEED TO BE AT 3000 MILE INTERVALS AND THAT VALVES NEED TO BE CHECKED VERY REGULARLY. SINCE SLUDGE BUILD-UP IS OBVIOUSLY OCCURRING IN THEIR VEHICLES, SOMETHING NEEDS TO BE DONE TO PROTECT THE CONSUMER. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047030November 17, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE OF 1999 TOYOTA SIENNA (VAN) HAD SLUDGED ENGINE OIL IN JULY 2002, DEALER REBUILT ENGINE. IN NOVEMBER 2003, OIL PUMP FAILED ON SAME VEHICLE. DEALER CONTENDS THE FAILURE OF THE OIL PUMP IS NOT RELATED TO THE ENGINE OIL GELLING/BECOMING SLUDGE. SINCE ENGINE WAS REBUILT, OWNER HAS CHANGED OIL EVERY 3,000 MILES AND HAS RECEIPTS TO PROVE IT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048066November 17, 2003
ENGINE AND ENGINE COOLING
OIL BURNS AT HIGH HEAT WHICH CAUSES THE OIL TO DEVELOP INTO A GEL. AS A RESULT, THE ENGINE FAILS PREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030860August 5, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE PASSENGER SIDE POWER DOOR HAS BEEN INTERMITTENT FOR SOME TIME BUT USUALLY WORKED AFTER SEVERAL ATTEMPTS. AT A CAR MILEAGE OF 77,000 THE DOOR OPENED AND WOULD NOT CLOSE. IT WAS CLOSED WITH GREAT FORCE BUT LOST CONTROL AND AUDIBLE WARNING SIGNALS.THIS CREATED A SAFETY PROBLEM WITH CHILDREN IN THE REAR SEATS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028538July 17, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WE CURRENTLY OWN A 1999 SIENNA WHICH HAS HAD TRANSMISSION PROBLEMS FOR ABOUT A MONTH. IT HAS BEEN SERVICED ACCORDING TO THE RECCOMENDED MAINTENANCE, WITH NO TOWING OF ANY KIND. THE VAN HAS 70,000 MILES WHICH IS JUST OVER THE WARRANTY. UPON OUR FIRST CALL TO OUR LOCAL TOYOTA DEALERSHIP, THERE WAS ONLY A STATEMENT FROM A REPRESENTATIVE STATING THE 5 YEAR/60,000 MILE WARRANTY. NO FURTHER ASSISTANCE WAS GIVEN. ALTHOUGH UPON A SECOND CALL, A REPRESENTATIVE STATED THERE WAS A NOTED PROBLEM WITH THE TRANSMISSION AND IT WOULD MOST LIKELY BE COVERED UNDER A RECALL. WE ARE EXTREMELY THANKFUL TO OUR DEALERSHIP AND TOYOTA FOR COVERING THIS OBVIOUS MANUFACTURING DEFECT.WE ALSO FEEL IT EXTREMELY IMPORTANT THAT TOYOTA LIST THE PROBLEM AND RECALL THIS PARTICULAR MODEL AND YEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026073July 14, 2003
SERVICE BRAKES, AIR:DRUM:SHOES/LININGS
REAR BRAKE DRUMS SQUEAK VERY LOUDLY, PROBLEM FIRST NOTED IN APRIL 03. ACCORDING TO THE TOYOTA DEALER, THE PROBLEM IS IN THE MAKE OF THE DRUMS AND TOYOTA IS STUDYING THE PROBLEM BUT NO TIME FRAME FOR ITS DECISION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025953July 12, 2003
TIRES:TREAD/BELT
FIRESTONE TIRE TREAD SEPERATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023017June 13, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PREMATURELY FAILS ON 99 SIENNA AFTER 61K MILES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021153June 6, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
MODEL: TOYOTA SIENNA VAN - XLE YEAR: 1999 MILEAGE : 60600 OTHER OWNERS: THERE ARE MANY OWNERS WHO HAVE THIS ISSUE AS REPORTED IN WWW.CARTRACKERS.COM AND WWW.EDMUNDS.COM - FORUMS. PROBLEM REPORTED: THE SIENNA TRANSMISSION IS DEFINATELY A PROBLEM IN OUR CASE AS MENTIONED BY TOYOTA DEALER AND MANY OTHER OWNERS AT OR NEAR 60K MILES. THIS IS UNCALLED FOR OF A TOYOTA FOR WHICH WE PAY A PREMIUM. I DODNOT SEE ANY RECALLS AND DEALERSHIP CHARGES MAXIMUM AMOUNT FOR LABOU - IN OUR CASE UPTO $3200. DETAILS : WE CURRENTLY HAVE A 1999 (5/1999) SIENNA VAN XLE WITH 60600 MILES. THE VAN HAS BEEN PROBLEM FREE UNTIL 2 WEEKS AGO ON THE HIGHWAY THE CHECK ENGINE LIGHT CAME ON. THE DEALERSHIP'S INITIAL THE DIAGNOSIS INDICATED CELLULOID FAILURE, THEN WE WERE TOLD TORQUE FAILURE AND THEN YESTERDAY THE TRANSMISSION ITSELF. AND WE WERE CHARGED AT EACH - EVEN THOUGH DEALERSHIP PROBABLY KNEW IT IS TRANSMISSION THAT REQUIRES REPLACEMENT. THIS WAS SHOCKING AS IT IS JUST 600 MILES OVER THE WARRANTY.FURTHER RESEARCH OF THIS PROBLEM ON THE INTERNET AND VARIOUS FORUMS AS WELL AS CARTRACKERS.COM IT APPEARS THAT THERE ARE MANY OWNERS WHO HAVE EXPERIENCED IDENTICAL PROBLEMS AT OR NEAR 60K MILES SOME EVEN EARLIER. I HAD BEEN MAINTAINING THE VAN THRU THE SAME DEALERSHIP (E.G. 15K,30K SERVICE ETC.) AND I DONOT TOW BOATS ETC. SO THERE IS NO ABUSE AS CLAIMED OCCASIONALLY. I THINK THERE IS A REAL ISSUE HERE WITH THE TRANSMISSION. HOW COME SO MANY HAVE THE IDENTICAL ISSUES AT OR NEAR 60K MILES. THRU THE FORUMS I GATHERED THAT FEW CASES WERE REPORTED AT NHTSA SITE AS SO MANY CANNOT BE WRONG. THUS I WOULD LIKE JOIN THOSE - WHO HAD SIMILAR ISSUES. THE MANUFACTURER SHOULD TAKE THE CHARGE FOR THE ENTIRE COST OF REPLACING THIS OR SHOULD RECALL ALL THE VANS. WE ARE DISAPPOINTED IN THE PREMATURE FAILURE OF THE TRANSMISSION AS WE BELIEVE THIS TRANSMISSION PROBLEM IS EITHER A MANUFACTURING OR DESIGN DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012388April 7, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE CONSUMER BELIEVED TOYOTA WAS NOT HONORING THE CUSTOMER SUPPORT PROGRAM AS REPORTED BY OWNERS, IN REGARDS TO OIL SLUDGE BUILD UP IN ENGINES. *AK *JB UPDATED 05/04/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010657March 18, 2003
TIRES:TREAD/BELT
ROLLOVER OF VEHICLE DUE TO TREAD SEPERATION FROM TIRE. *JB
Crash:
Yes
Fire:
No
Injuries:
8
Deaths:
0
#10005378February 5, 2003
STRUCTURE:BODY:DOOR
BOTH THE SLIDING DOORS HAD BEEN RATTLING SINCE I BOUGHT THE VAN. THE DEALER SAID THAT I WOULD NEED TO REPLACE THE DOOR HANDLES WITH COMPLETE ASSEMBLY, WHICH I DO NOT PLAN TO SPEND MY MONEY FOR. I BELIEVE IT IS MFR'S RESPONSIBILTY TO FIX THEM. ALSO I HAD REPLACED THE REAR DOOR LATCH THAT IS APPARENTLY MADE OF VERY CHEAP PLASTIC AND HAD BROKE OFF. ALL THE FRONT DASH VENTS FIRST CRACKED AND BROKE OFF WITHIN THE SECOND YEAR, NONE OF WHICH WAS COVERED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004198January 21, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
WHILE DRIVING VEHICLE CONSUMER STATES" NOTICED BLUE SMOKE COMING FROM EXHAUST. TOOK TO DEALER AND THEY PERFORMED A ENGINE OVERHAUL. CONSUMER FEELS ENGINE MAY SEIZE UP. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000513January 4, 2003
SEATS:FRONT ASSEMBLY:RECLINER, SEAT BELTS:REAR/OTHER
WHILE STOPPED IN TRAFFIC MY 1999 TOYOTA SIENNA XLE VAN WAS STRUCK IN THE REAR BY A HONDA CIVIC. ALL OCCUPANTS OF THE VAN WERE WEARING LAP AND SHOULDER SEAT BELTS AT THE TIME OF THE ACCIDENT. THE DRIVER'S SEAT BACK COLLAPSED BACKWARDS CAUSING ME TO LOSE CONTROL OF THE VEHICLE. THE FORCE FROM THE HONDA STRIKING THE VAN WAS SUFFICIENT TO DRIVE IT FORWARD INTO THE CHEVROLET PICKUP STOPPED IN FRONT OF THE VAN. BEING UNABLE TO SEE OVER THE DASHBOARD OR HANG UNTO THE STEERING WHEEL, THERE WAS NO OPPORTUNITY TO TRY AND AVOID THE PARKED VEHICLE IN FRONT OF THE VAN. MY DAUGHTER WHO WAS SEATED IN THE REAR PASSENGER SIDE SEAT WAS THROWN ABOUT IN THE BACK OF THE VAN AS HER SEAT BELT DID NOT LOCK IN POSITION, WHEN THE VAN STRUCK THE PICKUP THAT WAS STOPPED IN FRONT OF THE VAN. MY DAUGHTER AND I EXPERIENCED MUSCLE SPASMS FOLLOWING THE ACCIDENT. FURTHER AS MY DAUGHTER WAS EXPERIENCING SEVERE NECK PAIN FOLLOWING THE ACCIDENT, SHE WAS TAKEN TO A HOSPITAL FOR EVALUATION. TS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#770517December 5, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I WAS DRIVING AT APPROXIMATELY 35 MPH AND THE LEFT, REAR WINDOW BLEW UP. THE GLASS SPEWED ALL OF THE BACK OF THE CAR. LUCKILY, I HAD JUST DROPPED OFF MY KINDERGARTER AT SCHOOL AND NO ONE WAS INJURRED. I CALLED THE POLICE AND HE SAID IT DIDN'T LOOK LIKE ANYTHING HIT IT. HE SAID THAT SOMETIMES WHEN THE WINDOW SLIGHTLY OPENS LIKE THIS ONE DOES WHEN I PUSH THE BUTTON IT MAKES THE WINDOW WEAKER. I DIDN'T HAVE THE WINDOW OPENED AND IF THAT VENT MAKES THE WINDOWS EXPLODE, THEY SHOULDN'T BE INSTALLED IN THE CARS WHERE CHILDREN AND OTHERS CAN BE HURT. IF ANYONE WAS SITTING IN THE BACK, THEY COULD'VE BEEN SERIOUSLY WOUNDED. IS THERE ANY OTHER REPORTS OF THIS HAPPENING WITH BACK AUTO WINDOWS IN MINI VANS? NOW I'M AFRAID THE OTHER SIDE WINDOW IS GOING TO BLOW AND HURT SOMEONE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769532November 10, 2002
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING
BOTH AIR TO FUEL SENSORS WENT IN THE FUEL EMISSIONS PART OF THE ENGINE. MY CHECK ENGINE LIGHT CAME ON. I HAD TO REPLACE BOTH THE SENSORS. THE PART REPLACEMENT FOR EACH WAS $375.42 NOT INCLUDING THE LABOR. THE PARTS HAD TO BE REPLACED TO PASS STATE INSPECTION BECAUSE IT CAUSED THE CHECK ENGINE LIGHT TO COME ON. IT IS AN EXPENSIVE PIECE THAT SHOULD BE COVERED UNDER THE EMISSIONS WARRENTY, BUT IS NOT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769006October 28, 2002
STRUCTURE:BODY:DOOR
THIS HAS BEEN VERY FRUSTRUATING BECAUSE WE HAVE NOT HAD USE OF THE PASSENGER SIDE DOOR FOR ABOUT A THIRD OF THE TIME WE HAVE OWNED THE VEHICLE, AND I CAN NOT GET ANYONE AT TOYOTA TO TAKE THIS DEFECT SERIOUSLY. I WOULD RATHER NOT WAIT UNTIL SOMEONE IS INJURED OR KILLED. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020479October 9, 2002
STRUCTURE:BODY:DOOR
CONSUMER STATES THAT THEY HAD TO REPLACE THE DOOR HANDLE TWICE BECAUSE THE SLIDING DOOR HANDLES WILL LOCK UP AND THE CONSUMER IS UNABLE TO OPEN THE DOOR. DEALER NOTIFIED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767953October 1, 2002
STRUCTURE:BODY:DOOR
ELECTRIC SLIDING SIDE DOOR FAILS TO CONSISTANTLY CLOSE CREATING A SAFETY HAZARD BECAUSE IT WON'T LOCK AND HAS THE POTENTIAL FOR DRIVER TO DRIVE WHILE THE DOOR IS OPEN AS IT IS VERY DIFFICULT TO MANUALLY CLOSE THE ELECTRONIC SIDE DOOR. DEFECT REPORTED TO DEALER 3 OCCASIONS UNDER 36K WARRENTY AND WERE UNABLE TO MAKE PERMANENT REPAIR. 9.10.02 SERVICE VISIT REPLACED DOOR LATCH ($300) AND RETIMED DOOR. INTERMITTANT DOOR FAILURE REDUCED AFTER SERVICE VISIT BUT NOT ELIMINATED. DEALER ADMITS MANY COMPLAINTS WITH THIS DOOR AND THAT THE DOOR REQUIRES SERVICING (TIMING)THAT IS NOT LISTED ON MANUFACTURERS OWNERS MANUAL. NEIGHBOR ALSO HAS SAME MODEL VAN WITH EXACT SAME FAILURE EXPERIENCES. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018881September 17, 2002
STRUCTURE:BODY:DOOR
ELECTRIC SLIDING DOOR INTERMITTENTLY WILL NOT FULLY CLOSE AND LATCH.*AKJLG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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