Toyota Sienna Complaints (2003)

105 consumer complaints on file.

#10187409April 9, 2007
SEAT BELTS:REAR/OTHER, EQUIPMENT
I HAD TO REPLACE THE 3RD ROW SEAT BELTS IN 2003 SEINNA 3 TIMES ON EACH SIDE. THE SEAT BELT LOCKED AT TOP AND WILL NOT FIT ARROUND MY CHILDREN OR IT WAS TOO LOOSE. IT HAS BEEN A A SAFTY ISSUE NUMEROUS TIMES WHEN IT BROKE ON VACATION , AND MY CHILD HAD TO SEAT UP FRONT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176841December 22, 2006
SEAT BELTS:REAR/OTHER
THE SEAT BELT ON THE SECOND ROW OF THE TOYOTA SIENNA MINIVAN, BECOME INOPERATIVE UNDER NORMAL CONDITIONS. THE SEAT BELT WILL NOT RETRACT MAKING THE SEAT USELESS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175573December 8, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED THE SLIDING SIDE DOORS OF THE VEHICLE WOULD NOT STOP CLOSING IF THERE WAS AN OCCUPANT IN THE WAY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173899November 20, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED THE SLIDING DOOR FAILED TO OPEN. THE MANUFACTURER WAS CALLED WHO DETERMINED THE VEHICLE WAS NOT UNDER WARRANTY. THE CONTACT WOULD BE CHARGED FOR ANY WORK DONE TO THE VEHICLE. SO THUS FAR THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE SERVICE DEALER TO ADDRESS THE ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166372August 23, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE SLIDING DOOR ON MY SIENNA SYMPHONY JUST QUIT WORKING. THE DOOR WAS OPENED AUTOMATICALLY AND JUST QUIT CLOSING USING THE SAME 'AUTO OPEN/CLOSE BOTTOM'. I HAVE NOT BEEN ABLE TO USE THE AUTO SYSTEM SINCE. MY BIGGEST CONCERN IS SINCE THEN THE DOOR CANNOT BE OPENED MANUALLY FROM INSIDE AND ONE HAS TO GET OUT TO OPEN FROM OUTSIDE. THIS IS VERY DANGEROUS IN CASE OF AN EMERGENCY AND THE LEAVING THE VAN BECOMES LIFE AND DEATH SITUATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161130June 30, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: THE CONTACT STATED THE BUTTON USED TO OPEN THE SLIDING DOORS JAMMED. THE OCCUPANTS IN THE BACK SEAT WERE UNABLE TO EXIT THE VEHICLE. THE DEALERSHIP HAS BEEN ALERTED. UPDATED 7/25/2006 - THE CONSUMER LUBRIACTED THE BUTTON AND NOW THE DOOR WORKS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161148June 30, 2006
STRUCTURE:BODY:DOOR
DT*: THE CONTACT STATED IN HOT, HUMID WEATHER, THE REAR DOORS WERE CLOSED AND WOULD NOT OPEN. IF THE OPENED, THEY WOULD NOT CLOSE. THIS PROBLEM OCCURRED INTERMITTENTLY. THE DEALER HAS REPLACED THE DRIVER SIDE OPENER WITH NO SUCCESS. THE DEALER CAN NOT DUPLICATE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160357June 21, 2006
EQUIPMENT
I SECURED A BOX SPRING TO THE FACTORY INSTALLED ROOF RACK. THIS LOAD WAS WITHIN THE OWNERS MANUAL SPECS FOR WEIGHT AND SIZE LIMITS. AT APPROXIMATELY 45 MPH THE RACK SHEARED AT THE CONNECTION POINT WHERE THE RAIL THAT RUNS FROM BACK TO FRONT MEETS THE PLASTIC FOOT WHICH MOUNTS TO THE ROOF WITH 2 BOLTS AND EXPANSION NUTS. THE BOX SPRING FLEW OFF THE TOP OF THE VEHICLE AND WENT SKIDDING DOWN THE ROAD AND WAS DAMAGED BEYOND REPAIR. SO FAR THE DEALERSHIP HAS REFUSED TO REPAIR OR REPLACE THE ROOF RACK. ACCORDING TO THEM A BOX SPRING PUTS TO MUCH STRESS ON THE RACK AND SHOULD NOT HAVE BEEN LOADED ON THE VEHICLE. THE OWNERS MANUAL DOES NOT MAKE ANY MENTION OF THIS AND THERE ARE NO SAFETY LABELS ON THE RACK ITSELF. THIS LOAD ACCORDING TO THE MANUAL WAS ACCEPTABLE. IT WAS FORTUNATE THAT THERE WERE NO VEHICLES BEHIND ME AT THE TIME. THE BOX SPRING COULD HAVE CAUSED SERIOUS INJURY OR DEATH IF IT HAD HIT ANOTHER VEHICLE. WHEN I FIRST CALLED THE DEALER AFTER THE PROBLEM I ASKED ONLY WHETHER THE ROOF RACK SHOULD BE ABLE TO HANDLE HAVING A FULL SIZE BOX SPRING ON IT. THE PERSON I ASKED TOLD ME IT WOULD BE ABLE TO HANDLE THE LOAD. I THEM LET THEM HIM KNOW WHAT HAPPENED. NOW THEY ARE SAYING IT WASN'T DESIGNED FOR THIS. BUT IT SHOULD HAVE BEEN ABLE TO WITHSTAND THE PRESSURE AND STRESS CREATED BY THIS ITEM. IT VERY WELL COULD HAVE BEEN A CANOE, KAYAK, BICYCLE OR ANY NUMBER OF OTHER ITEMS AND ALSO AT SPEEDS MUCH GREATER THAN THE 45 MPH THAT I WAS TRAVELING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151246February 26, 2006
TIRES:TREAD/BELT
FIRESTONE TIRES 205/70R15, THIS IS THE 3RD TIRE OF 4 THAT HAS SPLIT. THE TREAD HAS SPLIT AWAY FROM THE BELT WITH PLENTY OF TREAD LEFT ON THE TIRE. I DRIVE THE FREEWAY 27 MILES EACH WAY TO WORK AND I COULD HAVE HAD A TERRIBLE ACCIDENT. ONE OF THE 3 DID BLOW BUT I WAS GOING SLOW AND I DID NOT ROLL THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149812February 8, 2006
SEAT BELTS:REAR/OTHER
DT*: THE CONTACT STATED ALL REAR SEAT BELTS ARE JAMMED AND WILL NOT PULL OUT FOR USE. THE DEALERSHIP INSPECTED AND DETERMINED THE SEAT BELTS NEEDED TO BE REPLACED HOWEVER, NO REPAIRS HAVE BEEN MADE. THE MANUFACTURER HAS BEEN ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146608December 30, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT COMPLAINED ABOUT ABS PROBLEMS. HE TOOK THE VEHICLE TO THE DEALERSHIP SEVEN TIMES. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THE CONTACT FELT THIS WAS A SAFETY PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129829July 24, 2005
TIRES:TREAD/BELT, TIRES
I WAS DRIVING HOME FROM WASHINGTON STATE, AND NOTICED THAT MY DRIVER'S SIDE REAR TIRE TREAD WAS SEPERATING FROM THE SIDEWALL AND STEAL. MY SON THEN FOUND THAT THE PASSANGER REAR WAS DOING THE SAME THING. I HAD TO CALL HOME AND FIND THE CLOSEST PLACE TO REPLACE THE TIRES. EUGENE. OR. WAS THE CLOSEST AND IT WAS 49 MILES. ABOUT 15 MILES OUTSIDE OF EUGENE, THE TREAD ON THE DRIVERS SIDE WAS THROWN OFF OF MY CAR AND CAUSED DAMAGE TO MY VAN. I REGAINED CONTROL AND GOT THE CAR TO COSTCO WHERE I REPLACED ALL 4 TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119716May 4, 2005
VISIBILITY:GLASS, SIDE/REAR
CONTACT STATED: DRIVER'S SIDE WINDOW EXPLODED IN A THOUSAND OF PIECES OF GLASS WITH NO APPARENT CAUSE WHILE DRIVING 65-68 MPH ON FREEWAY. JUST DRIVING ALONG AND THE WINDOW EXPLODED WITH NO OUTSIDE DAMAGE EXCEPT THE DAMAGE DONE BY THE GLASS. THERE WERE NO EXTERNAL CAUSES. WAS CHECKED BY A STATE TROOPER. DEALER TOLD CONSUMER THAT THIS WAS RARE, AND HAD HAPPENED AT THE DEALERSHIP ONCE BEFORE. CONFIRMED THAT IT WAS CAUSED BY STRESS ON THE GLASS. THIS WAS BEING FIXED UNDER WARRANTY, AND REPAINTED THE DAMAGED PARTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116273April 2, 2005
ENGINE AND ENGINE COOLING:ENGINE
WE OWN A 2003 TOYOTA SIENNA THAT WE BOUGHT NEW IN JANUARY 2003. DURING MARCH 2005, NOTICED KNOCKING SOUND COMING FROM ENGINE DURING COLD STARTUPS. TOOK TO TOYOTA AND AFTER 4 DAYS OF VARIOUS REMEDIES WHICH DIDN'T WORK (CATALYTIC CONVERTER REPLACEMENT, OIL CHANGE, ENGINE CLEANING), THEY CHALKED IT UP TO A "KNOWN PROBLEM" WITH "PISTON SLAP" AND SAID IT CAN'T BE FIXED, THAT "THEY ALL DO IT", AND RETURNED VAN TO US.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113075February 25, 2005
VEHICLE SPEED CONTROL
THE VEHICLE ACCELERATED TO 85 MPH, WHILE ON THE HIGHWAY. THE CONSUMER PASSED SEVERAL VEHICLES, CHANGING LANES, TO AVOID A COLLISION. THE CONSUMER PROCEEDED TO STRIKE A CONCRETE BARRIER. NO INJURIES WERE SUSTAINED. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10108307January 31, 2005
EQUIPMENT:ELECTRICAL, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TOYOTA SIENNA 2003 BRAND NEW CAR THE BATTERY LEAK AND CAUSE THE RADIATOR DAMAGE DEALER STATE THAT THIS IS NOT A WARRATY REPAIR. THIS IS A WARRANTY REPAI AND THATS WHAT THE LEMON LAW SAYS . THE DEALER WHICH IS BAY RIDGE TOYOTA AND MAN WHO IS MANAGER TOM SCARPACCI SAYS THIS IS NOT WARRANTY REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105619January 3, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
CAR WOULD NOT GO OVER 45-50 MPH. CURRENTLY AT DEALERSHIP FOR A NEW TRANSMISSION . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101753November 29, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
UPON DEPRESSING THE BUTTON FOR BOTH SLIDING DOORS CONSUMER HAS TO PUT BODY AGAINST IT TO MAKE IT DISENGAGE. CONSUMER DOES NOT HAVE A PROBLEM WITH CLOSING THE DOOR. THE EXTERNAL HANDLER WILL NOT RELEASE THE LOCK TO OPEN THE DOOR. TOOK VEHICLE TO DEALER AND HAD THE DOORS GREASED. BUT, IT DID NOT HELP THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098510November 9, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SLIDING DOORS ON THE 2003 TOYOTA SIENNA VAN MAY LOCK AND PROVE UNABLE TO OPEN FROM THE INSIDE OR OUTSIDE, TRAPPING OCCUPANTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093602October 5, 2004
SUSPENSION
MY 2003TOYOTA SIENNA HAS A DISTINCT PROBLEM WITH PULLING . THE VEHICLE HAS BEEN IN TO THE DEALERSHIP 6 TIMES SINCE MARCH OF 2003 . THE FRONT END WAS REALIGNED WITH 231 MILES AND THE TIRES WERE REPLACED AT THAT TIME. SINCE THAT INITIAL REALIGNMENT THE VEHICLE HAS CONTINUED TO PULL AND HAS BEEN RE-EXAMINED, REALIGNED AND TESTD 5 MORE TIMES. THE VEHICLE'S 4 TIRES WERE REPLACED ON OCTOBER 1ST AND IT WAS AGAIN REALIGNED. THE VEHICLE STILL PULLS AND ON OCT. 4TH THE SERVICE MANAGER AGAIN TEST DROVE THE VAN AND NOW STATES THAT A " SHIM PAK" NEEDS TO BE PLACED IN THE REAR. THIS IS UNNACCEPTABLE FOR A VEHICLE WITH 18,000 MILES ON IT. I FEAR THAT IT IS A TEMPORARY FIX FOR A SEVERE UNREPAIRABLE PROBLEM . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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