Toyota Sienna Complaints (2001)

180 consumer complaints on file.

#10308013February 9, 2010
SERVICE BRAKES, HYDRAULIC
TOYOTA SIENNA BRAKES PEDAL GOES DOWN TO THE FLOOR GIVING NOT ENOUGH BRAKING TO STOP VEHICLE. THE BRAKE WORK HAS BEEN DONE ON THIS MINI-VAN THREE TIMES WITHIN LAST 2~3 YEARS AT TOYOTA DEALERSHIPS SERVICE CENTER BUT THE CONDITION HAS NOT BEEN IMPROVED. THE DEALERSHIP HAS WORKED ON BOTH FRONT(DISC BRAKES) AND REAR(DRUM BRAKES) INCLUDING PART REPLACED AND REPAIRED. BRAKE CYLINDERS AT REAR TIRES REPLACED. THE FRONT DISC HAD BEEN CHANGED WITH BRAKE SHOES. REAR BRAKE ROTOR WAS MACHINED AND BRAKE SHOES HAVE BEEN REPLACED. NONE OF THE OLD PARTS ARE AVAILABLE WITH VEHICLE OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295548December 14, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I HAVE A 2001 TOYOTA SIENNA AND THE BOTH THE REAR SLIDING DOORS HAVE HAD INTERMITTENT ISSUES WITH EITHER OPENING OR CLOSING SINCE AROUND 2003 (ALTHOUGH MORE OFTEN SEEN WITH DRIVER SIDE). WHEN THE ISSUES IS PRESENT THE DOORS WORK FINE WHEN THE AUTOMATIC OPEN/CLOSE IS TURNED OFF. THE ISSUE MAY OCCUR MORE OFTEN WHEN RAINING THEN WHEN DRY. ONE OBSERVANCE OF ISSUE IS THAT WHEN AUTO OPEN IS ENGAGED THE DOOR MAKES A CLICKING SOUND BUT DOESN'T OPEN. THE OTHER OBSERVANCE OF ISSUE IS WHEN THE DOOR IS OPEN AND THE AUTO CLOSE IS ENGAGED THE DOOR STARTS TO CLOSE (MAYBE AN INCH) AND THEN RE-OPENS...THE ONLY WAY TO GET THE DOOR CLOSED IS TO TURN OFF THE AUTO OPEN/CLOSE. WHILE UNDER WARRANTY I TOOK THE VAN TO BE SERVICED TWICE, BUT WAS NOT ABLE TO RE-PRODUCE THE ISSUE AT THE DEALERSHIP...AS SUCH THEY WOULD NOT EVEN LOOK AT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293564November 25, 2009
VEHICLE SPEED CONTROL
5 MONTHS AGO MY SON WAS DRIVING MY CAR AND IT SUDDENLY ACCELERATED AND HE COULD NOT GET THE CAR TO STOP EVEN WHEN HE PUT ON THE BRAKE. WHEN I GOT THE CAR, I STARTED THE ENGINE AND IT LUNGED FORWARD, BUT I PUT THE CAR IN NEUTRAL AND THE ENGINE JUST RACED. I ULTIMATELY TOOK THE CAR TO MY MECHANIC AND HE TOOK IT SOMEWHERE ELSE WERE THEY REPAIRED THE PROBLEM AFTER TWO ATTEMPTS. MY CAR DID NOT HAVE ANY DRIVER SIDE FLOOR MATS IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292417November 16, 2009
LATCHES/LOCKS/LINKAGES
THE DOOR LATCH ON THE PASSENGER SIDE SLIDING DOOR HAS FAILED ON TWO OCCASIONS. THE FIRST TIME WAS IN SEPTEMBER 2007. WE HAD IT REPLACED AT THE DEALERSHIP AT OUR OWN EXPENSE. THEN IT FAILED AGAIN LAST WEEK. THE DEALERSHIP TELLS US IT NEEDS TO BE REPLACED AGAIN. THE LATCH ON THE REAR DOOR HAS ALSO FAILED AND BEEN REPAIRED AT OUR EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290500November 1, 2009
STRUCTURE, LATCHES/LOCKS/LINKAGES
WE OWN A 2001 TOYOTA SIENNA VAN. ALL BUT 1 OF 5 DOOR HANDLES ON THIS VAN HAVE BROKEN AND THE DOOR HANDLES ON EACH OF THE 4 DOORS (EXCEPT PASSENGER FRONT) HAVE CRACKED AND BROKEN CLEAN OFF THE DOOR. CURRENTLY, THE DRIVER SIDE IS TAPED ON. I FEEL THAT THIS COULD HAVE HAPPENED TO 1 BY USER WEAR. HOWEVER, I'M NOT INCLINED TO BELIEVE THAT ALL COULD BREAK SO EASILY FROM USER WEAR AND TEAR. THIS CREATES A SIGNIFICANT SAFETY HAZARD IN ACCESSING THE VEHICLE IN EMERGENCY SITUATIONS AS CLEARLY THE ONLY ACCESS WILL BE THROUGH WINDOWS AT SOME POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285353September 27, 2009
VEHICLE SPEED CONTROL
THANK YOU IN ADVANCE FOR YOUR CONSIDERATION OF THIS COMPLAINT. MY WIFE AND CHILDREN WERE NEARLY INVOLVED IN A SERIOUS ACCIDENT YESTERDAY DUE TO SUDDEN UNCONTROLLED ACCELERATION IN OUR MINIVAN. BEFORE YOU EVEN CONSIDER THAT IT MAY BE DRIVERS ERROR, AS EVIDENCED BY THE MYRIAD OF DISCUSSION ON THIS MATTER ON THE INTERNET, THE PROBLEM WAS CONFIRMED BY THE TOW TRUCK DRIVER AND ME; THE VAN CURRENTLY IS STUCK IN FULL ACCELERATION UPON STARTING---I TESTED THIS NUMEROUS TIMES YESTERDAY AND TODAY. THERE IS NO OBSTRUCTION TO THE THROTTLE CABLE, PEDAL, NOR A FLOOR MAT ISSUE. I HAVE CLEARLY CHECKED THESE ITEMS. THERE ARE NUMEROUS SIMILAR COMPLAINTS ONLINE BUT APPARENTLY THEY HAVE NOT BEEN ACKNOWLEDGED/ADDRESSED BY TOYOTA OR NHTSA. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280196August 12, 2009
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2001 TOYOTA SIENNA. WHILE CHANGING THE REAR LIGHT BULB, THE CONTACT NOTICED THAT THERE WAS NO SAFETY LATCH TO RELEASE AN OCCUPANT IF THEY BECAME TRAPPED IN THE REAR OF THE VEHICLE. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE IN THE EVENT OF AN EMERGENCY. SHE IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT DESIGNED WITH THAT FEATURE; THEREFORE, NO COMPENSATION WOULD BE PROVIDED. THE FAILURE MILEAGE WAS 110,000 AND CURRENT MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277966July 22, 2009
LATCHES/LOCKS/LINKAGES
THE PASSENGER-SIDE SLIDING DOOR (MANUAL) ON OUR 2001 SIENNA BEGAN HAVING PROBLEMS APPROX. 6 MO. AGO, WITH THE INSIDE BUTTON TO OPEN THE DOOR INTERMITTENTLY STICKING - HAPPENED BOTH IN OPEN & CLOSED POSITIONS. OBVIOUSLY A SAFETY CONCERN, BOTH FOR BEING ABLE TO CLOSE THE DOOR IN ORDER TO DRIVE, AND FOR OPENING THE DOOR PARTICULARLY IN CASE OF AN EMERGENCY. AT THE BEGINNING, A GOOD "WHACK" ON THE DOOR WOULD USUALLY RELEASE THE BUTTON, AND THE DOOR WOULD FUNCTION. NOW, THE DOOR IS NOT WORKING AT ALL - THANKFULLY, IT IS IN THE CLOSED POSITION, BUT IT IS TOTALLY NON-FUNCTIONAL AS WE CANNOT OPEN IT AT ALL. HAD ONE OR TWO EPISODES OF THE DRIVER-SIDE DOOR GETTING STUCK OPEN - THE LATCH HAD A PROBLEM THAT PREVENTED CLOSURE (SEEMED THAT THE LATCH GOT INTO THE "LOCKED" POSITION SOMEHOW WHEN DOOR WAS OPEN, AND THEN WOULDN'T RELEASE IN ORDER TO CLOSE IT). NOW, THE REAR HATCH LOCK/LATCH IS NOT WORKING EITHER. WE CANNOT OPEN THE HATCH, WHICH IS EXTREMELY INCONVENIENT AND ALSO ANOTHER SAFETY CONCERN. IF ANY EMERGENCY WOULD HAPPEN WHICH WOULD REQUIRE US TO EXIT THE VEHICLE QUICKLY (OR IF WE NEEDED TO BE RESCUED FROM THE VEHICLE), THE ONLY DOORS THAT ACTUALLY WORK ALL THE TIME ARE THE TWO FRONT DOORS. THIS IS A HUGE CONCERN TO ME, PARTICULARLY IF WE HAVE PASSENGERS RIDING IN THE 3RD ROW SEATS. WE HAVE NOT YET TAKEN IT TO A DEALER FOR REPAIR - HAVE NOT HEARD OF GOOD OUTCOMES FOR THIS PARTICULAR PROBLEM, AND DON'T WANT TO SPEND A TON OF MONEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274534June 21, 2009
LATCHES/LOCKS/LINKAGES
BOTH POWER SLIDING DOORS FAIL TO WORK. NEITHER DOOR OPENING SWITCH WILL OPEN OR CLOSE THEM. ALSO, RIGHT SIDE WILL NOT EVEN OPEN MANUALLY FROM INSIDE THE VEHICLE! SAFETY ISSUE. REPAIRS FOR THE POWERED DOOR ISSUE WERE ESTIMATED AT $350 FOR THE DOOR COMPUTER + 350 TO INSTALL - PER DOOR! OUTRAGEOUS. AMERICAN CAR COMPANIES HAVE BEEN SLAMMED FOR THIS KIND OF THING. HOW ABOUT TOYOTA? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273818June 15, 2009
STRUCTURE
MY 2001 TOYOTA SIENNA XLE POWER SLIDING DOOR ON THE PASSENGER SIDE (CAME ONLY WITH THIS ONE POWER DOOR) DID NOT WORK PROPERLY. IT DID NOT OPEN BY PRESSING THE BUTTON, IT WORKS TO CLOSE BUT NOT TIGHT. WHEN I CHOOSE TO USE IT MANUALLY, IT IS SO HEAVY THAT THE CHILDREN HAVE NOT ENOUGH STRENGTH TO OPEN IT. THEY HAVE TO EXIT THE CAR FROM THE DRIVER'S SIDE OTHER THAN ON THE CURB SIDE. IT PLACES THE PASSENGERS IN DANGEROUS SITUATION, AS WELL AS TO THE DRIVER IF HE HAS TO COME OUT OF THE CAR TO HELP OPEN THE DOOR AT THE CURB SIDE. MY COMPLAINT IS THAT DOOR SHOULD BE OPERATED AS LIGHT AS THE OTHER DOOR WHEN IT IS IN THE MANUAL MODE AND THE COST TO FIX IS TOO MUCH (ABOUT $2,000) TO AFFORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269847May 25, 2009
STRUCTURE:BODY:DOOR
THE POWER SLIDING DOOR ON OUR 2001 TOYOTA SIENNA MINIVAN QUIT WORKING. AFTER A MORNING OF RESEARCH ON THE INTERNET I FEEL COMPELLED TO COMPLAIN AS THIS IS EVIDENTLY A RECURRING PROBLEM. IT CAN BE OPENED MANUALLY WITH MODERATE EFFORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267801May 5, 2009
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR STOPPED WORKING. THE DOOR DOES NOT OPEN ALL THE WAY WITH THE REMOTE CONTROL OR MANUALLY. THE CONTACT HAS TO FIND A WAY TO OPEN THE DOOR WHEN THIS OCCURS, WHICH IS USUALLY IN RAINY OR SNOWY CONDITIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT IT WOULD COST $2,200 TO REPLACE THE MOTOR AND THE COMPUTER. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250566December 2, 2008
ELECTRICAL SYSTEM
2001 SIENNA BOUGHT NEW FROM DEALER. DRIVER SIDE PASSENGER POWER SLIDE DOOR HAD PROBLEMS WITH 'SWITCH' AND ECU 8/2002, 11/2003, 1/2004, 7/2004, 7/2006 4/2007. THOSE ARE JUST THE TIMES I BROUGHT IT IN. OTHER TIMES I JUST LET IT GO FOR A WHILE. TOYOTA FIXED PART UNTIL WARRANTY WAS UP. NOW THEY WANT ME TO PAY TO REPLACE THE PARTS -- PARTS THAT CONTINUE TO FAIL. SLIDING DOOR EITHER DOES NOT OPEN VIA POWER BUTTON, OR WILL NOT CLOSE ALL THE WAY. SAFETY ISSUE WHEN CAN NOT GET DOOR TO CLOSE ALL THE WAY. NOW THE OTHER POWER SLIDER DOOR IS ALSO NOT WORKING. I WROTE TO TOYOTA 5/2007, THEY NEVER EVEN ACKNOWLEDGED MY LETTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245235October 13, 2008
ENGINE AND ENGINE COOLING:ENGINE
ENGINE OIL LIGHT CAME ON, THEN CHECK ENGINE LIGHT CAME ON, ENGINE SHUT OFF, NO OIL PRESENT IN ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243159September 23, 2008
EQUIPMENT, TIRES:VALVE
TL*THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE VEHICLE HAS DILL-ACP VALVE STEMS, MODEL TR-413. WHILE DRIVING 65 MPH, THE PASSENGER SIDE TIRE BLEW OUT. THE VEHICLE STRUCK A GUARDRAIL AND WAS DESTROYED. A POLICE REPORT WAS FILED AND THE CONTACT HAS PICTURES AVAILABLE. SHE RECEIVED A SAFETY RECALL NOTICE FOR THE VALVE STEMS ON SEPTEMBER 12, 2008. UPDATED 10/20/08 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10240154August 29, 2008
WHEELS
THE ORIGINAL EQUIPMENT ALUMINUM ALLOY WHEEL RIMS ON MY TOYOTA SIENNA MINIVAN SHOW FATIGUE BREAKS. WHEN I ASKED A TIRE SHOP TO ROTATE THE TIRES, THEY NOTICED THAT ONE OF THE RIMS WAS SO BAD THAT THEY REFUSED TO PUT THE WHEEL BACK ON THE CAR. THE CRACK IN THIS ONE WAS VERY VISIBLE AND WAS SLIGHTLY VISIBLE IN ANOTHER. I HAVE REPLACED ALL FOUR RIMS, BUT I KEPT THE WORST ONE AND HAVE TAKEN PHOTOS THAT CLEARLY SHOW THAT ONE OF THE SPOKES IS BROKEN OVER MOST OF THE WIDTH OF THE SPOKE. THE CRACK IS VISIBLE FROM THE FRONT AND BACK OF THE RIM. I WOULD LIKE TO FORWARD THESE DIGITAL PHOTOS, IF YOU WILL PROVIDE AN EMAIL ADDRESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239730August 26, 2008
STRUCTURE
THE SLIDING DOORS OF OUR 2001 TOYOTA SIENNA XLE ARE NOT RELIABLE OPERATED. SOMETIMES WORK SOMETIME NOT, SOMETIME STUCK, NO SAFETY SENSOR. ONLY A MAN CAN PUSH THE CLOSING DOOR BACK OPEN. IF A CHILD IN THE PATH OF A CLOSING DOOR, MANUALLY PUSHING BACK THE DOOR IS IMPOSSIBLE FOR ME. THE PUSH BUTTON AND THE KEY BUTTON SOMETIMES WORK SOMETIMES NOT SINCE THE FIRST YEAR. WE BROUGHT IN ELMORE TOYOTA MANY TIMES. THEY SAID NOTHING WRONG WITH IT. WE COMPLAINED TO COOPERATE TOYOTA, THEY REFERRED US BACK TO ELMORE TOYOTA, WITH THE SAME ANSWER NOTHING WRONG. WE FEAR FOR THE SAFETY OF OUR CHILDREN. THIS IS OUR LAST RESORT FOR HELP. WHEN WE HAVE MONEY TO REPLACE THIS CAR, THERE WILL BE NO MORE TOYOTA ON OUR LIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237620August 10, 2008
CHILD SEAT, CHILD SEAT:LATCH CONNECTOR/CLIP
I PURCHASED THE SEAT AND RECEIVED IT MID-APRIL. I INSTALLED IT USING THE LATCH INTO OUR VAN FOR ABOUT 2 WKS AND THEN IT GOT MOVED TO OUR CAR AND WAS INSTALLED BY THE SEATBELT. WE THEN MOVED IT BACK TO THE VAN INSTALLING IT WITH LATCH FOR A LONG TRIP AND THE LATCH WAS STUCK OPEN SO WE HAD TO INSTALL IT USING THE SEATBELT. (RELATED VEHICLE INFORMATION: MODEL YEAR=2001, MAKE=TOYOTA, MODEL=SIENNA). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237021August 5, 2008
SERVICE BRAKES, HYDRAULIC
I OWN A 2001 TOYOTA SIENNA MINIVAN WITH 76,400 MILES. I HAVE OWNED THIS VEHICLE SINCE IT WAS NEW PURCHASED IN LATE 2000. # . ANYHOW, MY WIFE WAS DRIVING THE CAR NEAR OUR HOME ON AUGUST 2, HIT THE BRAKES MODERATELY HARD TO AVOID STRIKING A DEER, AND THE RIGHT FRONT BRAKE DISINTEGRATED. IT WAS REPLACED TODAY BY CHIPPEWA AUTO, LOCATED NEAR HERE. THEY TOLD ME, AND GAVE ME THE PIECES, THAT THE RIGHT FRONT ROTOR BROKE LOOSE FROM ITS MOUNTING AND BROKE IN HALF, BECAUSE OF CORROSION. FURTHERMORE THE LEFT FRONT ROTOR WAS IN DANGER OF DOING THE SAME, AND WAS CRACKED LOOSE FOR 2/3 OF IT CIRCUMFERENCE. I COULD SUPPLY YOU THE PIECES FOR BOTH ROTORS, OR I COULD SEND SEVERAL DIGITAL PHOTOS BY E-MAIL. THIS IS UNACCEPTABLE AND SHOULD NEVER HAVE HAPPENED, ESPECIALLY FROM SOMEBODY LIKE TOYOTA AND THEIR VAUNTED QUALITY PROGRAM. IS THERE A RECALL ON THIS? IT COST ME $235.48. PAUL GARNER *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233575July 8, 2008
STRUCTURE
WATER LEAKS INTO FRONT PASSENGER AND DRIVER AREAS AND SETTLES AND SOAKS ON FRONT CARPET. IT ENTERS THROUGH THE ROOF AREA OR DOOR SEALS. HAPPENS WHEN EVER IT RAINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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