Toyota Sienna Complaints (2000)

363 consumer complaints on file.

#10305050February 4, 2010
VEHICLE SPEED CONTROL
IN SUMMER OF 2000, I HAD AN ACCIDENT IN A 99 TOYOTA SIENNA AND MY ACCELERATOR STUCK CAUSING ME TO HAVE TO PUT THE CAR IN REVERSE TO STOP FORWARD MOTION AFTER IMPACT. I REPORTED THE STUCK ACCELERATOR TO DEALER, AND STATE FARM. MY CAR WAS TOTALED. THE ACCIDENT OCCURRED AT AN INTERSECTION AND ANOTHER DRIVER HIT ME FROM THE RIGHT - HE RAN A RED LIGHT AND WAS CITED AS AT FAULT, BUT AFTER THE IMPACT, MY CAR CONTINUED TO GO FORWARD AND ALTHOUGH I HAD MY FOOT ON MY BRAKE ALL THE WAY TO THE FLOOR THE CAR WOULD NOT STOP. I HAD MY TWO YOUNG CHILDREN IN THE CAR WHO WERE SCREAMING IN FEAR AND PAIN, AND THERE WERE TWO ROWS OF CARS IN EVERY DIRECTION STOPPED AT THE INTERSECTION. I LOOKED AT A CONCRETE PILLAR IN A PARKING LOT AND THOUGHT ABOUT RUNNING MY CAR INTO IT TO STOP. INSTEAD, I REACHED FOR THE GEARS AND TRIED TO SHIFT TO PARK. IT WENT INTO REVERSE, AND BY SOME TRUE MIRACLE, I WAS ABLE TO MISS ALL THE SITTING TRAFFIC AND STEER INTO A CHAIN LINK FENCE. BY YET ANOTHER MIRACLE, THERE WAS ONLY ONE SPOT ON THE FENCE THAT WAS NOT TREE LINED. I BACKED BETWEEN TWO TREES INTO THE FENCE AND THAT STOPPED MY CAR, WHICH I LEFT RUNNING AS I GOT MY TWO CHILDREN OUT. A BYSTANDER WAS ABLE TO REACH IN AND REMOVE THE KEYS AND STOP THE CAR. THE FENCE BELONGED TO A CATHOLIC CHURCH WHICH LATER SENT A BILL TO MY INSURANCE COMPANY FOR THE DAMAGE. THIS OCCURRED IN MEMPHIS, TN, AND I HAVE ALWAYS BEEN SURE THAT THE ACCELATOR WAS STUCK IN THAT INCIDENT. I WAS TOLD TO REPORT IT TO THE NTHSA, BUT FRANKLY, THOUGHT THAT SOUNDED LIKE REDTAPE. I DON'T THINK THE TOYOTA PROBLEM IS MECHANICAL OR RECENT, BUT A MASSIVE, LONG-STANDING COMPUTER-BASED ISSUE COVER-UP AND TOYOTA DRIVERS SHOULD BE COMPENSATED BY COMPANY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10292890November 19, 2009
SEAT BELTS
THE SECOND ROW, PASSENGER SIDE SEAT BELT BUCKLE IN OUR 2000 TOYOTA SIENNA IS NOT STAYING "CLICKED"; SOMETIMES WITHOUT THE BUTTON BEING PUSHED, THE BUCKLE JUST RELEASES AND THE CHILD SAFETY SEAT THAT IS IN THAT CAR SEAT IS NOT RESTRAINED AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288805October 17, 2009
SERVICE BRAKES, HYDRAULIC
I PURCHASED MY SIENNA IN 2001. IT IS A 2000 TOYOTA SIENNA LS WHICH CURRENTLY HAS 150K MILES. IN 2002 I BEGAN TO HAVE ISSUES WITH MY REAR BRAKES SINCE THIS TIME I HAVE HAD MY BRAKES INSPECTED EVERY YEAR DUE TO GRINDING NOISES AND SQUEAKING. THE FIRST 2 TIMES I'VE TAKEN MY VAN IN THEY HAVE INSPECTED THE REAR BRAKES AND SAID THEY ARE FINE, JUST DUSTY AND THE CLAIMED TO HAVE CLEANED THEM. IN 2008 HOWEVER THEY SOUNDED SO BAD AND SEEMED VERY DANGEROUS AS THEY WERE STILL MAKING GRINDING NOISES. I TOOK MY VAN TO CHRISTIAN BOTHERS AND THEY REDID MY REAR BRAKES... (OH, THE ABS LIGHT AS BEEN ON ALL THIS TIME AS WELL) MAYBE A WEEK WENT BY AND THE PROBLEM PERSISTED. I TOOK MY VAN BACK A MONTH LATER ( MY TRANSMISSION WENT OUT THAT SAME WEEK AND THAT'S HOW LONG IT TOOK TO GET MY VAN BACK)!! THEY INSPECTED MY BRAKES AGAIN AND DIDN'T SEE ANYTHING WRONG, THEY WERE FINE AND THEY COULDN'T EXPLAIN WHY THEY WERE MAKING NOISE OR WHY MY ABS LIGHT WAS ON. I JUST CROSS MY FINGERS EVERY YEAR THAT MY VAN WILL PASS INSPECTION! THUS FAR I HAVE NOT HAD ANY ACCIDENTS BUT AM VERY AFRAID TO DRIVE MY CAR ON A WET ROAD, WHEN I APPLY THE BRAKES ON A WET ROAD THEY POP AND THE VAN BARELY STOPS. I'VE HAD THIS ISSUE FOR A LONG TIME, I KNOW TOYOTA IS A GOOD MANUFACTURER OR I WOULD NOT HAVE PURCHASED A TOYOTA.. BUT I CAN SAY FOR SURE, I WILL NOT BY ANOTHER ONE I'M SWITCHING TO HONDA OR BUYING AMERICAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285897October 1, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
SLIDING DOOR GETS STUCK. VERY DIFFICULT TO OPEN FROM OUTSIDE AND UNABLE TO OPEN FROM INSIDE. TRIED WD40 LUBRICATION BUT THIS DID NOT HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280532August 15, 2009
LATCHES/LOCKS/LINKAGES
DRIVERS SIDE DOOR LATCH HANDLE NOT ONLY BROKE, BUT PULLED COMPLETELY OUT OF THE DOOR. THIS IS THE 3RD DOOR HANDLE THAT HAS BROKEN UNDER NORMAL USE. 1ST THE 2 SLIDING DOOR HANDLES, NOW THIS DOOR HANDLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280159August 11, 2009
SERVICE BRAKES, HYDRAULIC
I WAS STOPPING IN MY DRIVEWAY SLIGHTLY DOWNHILL ON LOOSE STONE AND GRASS - 5 MPH. THE ABS ENGAGED, I COULD HEAR IT. MY FOOT WAS FIRMLY ON THE BRAKE PEDAL, I CONFIRMED THIS VISUALLY DURING THE INCIDENT. THE CAR DID NOT STOP WHEN IT SHOULD HAVE AND THE ABS DID NOT RELEASE UNTIL THE CAR HAD ROLLED THROUGH BUSHES, ETC. AND STOPPED ON ITS OWN. I BELIEVE THAT SOMETHING IS WRONG WITH THE ABS SAFETY SYSTEM - THE ABS DID NOT WORK PROPERLY, BUT AT NO POINT DID THE ABS LIGHT COME ON TO WARN ME OF A SAFETY HAZARD. CURRENTLY I HAVE DISABLED THE ABS SYSTEM BY PULLING THE FUSE. I HAVE HAD THE HYDRAULIC BRAKES CHECKED OUT BY A LOCAL GARAGE. I HAVE NOT TAKEN THE VEHICLE TO TOYOTA TO GET THE ABS SYSTEM INSPECTED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279786August 8, 2009
STRUCTURE:BODY:DOOR
POWER SLIDING DOOR WILL NOT CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276608July 27, 2009
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, ENGINE AND ENGINE COOLING
2000 TOYOTA SIENNA HAS AN ON/OFF ENGINE LIGHT PROBLEM. *NJ CONSUMER IS ADDING INFORMATION. *NJ 7/24/09 THE CONSUMER WAS TOLD THE IGNITION COIL NEEDED TO BE REPLACED, BUT AFTER IT WAS REPLACED, THE ENGINE LIGHT CAME BACK ON. THE SPARK PLUGS AND WIRES WERE CHANGED BUT TO NO AVAIL. THE CONSUMER STATED THE VEHICLE RUNS POORLY AND IT ALSO STALLS. THE CONSUMER DISCOVERED A WEBSITE WHERE OTHER YEARS OF THE TOYOTA SIENNA WERE RECALLED FOR THE SAME PROBLEM. RECALL 98E035000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277136July 17, 2009
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING AT AN UNKNOWN SPEED, THE TIRE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO NOTICED THAT WHENEVER SHE WOULD BEGIN TO BRAKE, THE VEHICLE WOULD ONLY STOP SLIGHTLY. THE VEHICLE WAS DIAGNOSED BY THE DEALER AND THEY STATED THAT THE WHEEL SPEED SENSOR NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267929May 7, 2009
STRUCTURE:BODY:DOOR, SEAT BELTS
2000 TOYOTA SIENNA 2 ITEMS: 1. SEAT BELT LIGHT ALWAYS ON (RESEARCH REVEALS DEIGN FLAW) 2. AUTOMATIC SLIDING DOOR HAS NEVER WORKED CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267788May 5, 2009
LATCHES/LOCKS/LINKAGES
MY TWO SLIDING DOORS WILL NOT OPEN FROM THE INSIDE ON MY 2000 TOYOTA SIENNA MINIVAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262638March 21, 2009
SEAT BELTS
2000 TOYOTA SIENNA. THE PASSENGER SEAT BELT SENSOR SUDDENLY STARTED WORKING BACKWARDS. THE WARNING LIGHT IS OFF WHEN THE SEAT BELT IS BUCKLED AND COMES ON WHEN THE SEAT BELT IS UNBUCKLED, INCLUDING WHEN THE PASSENGER SEAT IS VACANT. DEALER SAYS IT WILL COST ABOUT $350 TO REPLACE THE BELT AND THAT IT IS A SAFETY ISSUE BECAUSE THE FAULTY SENSOR IS ALSO LINKED TO THE AIR BAG, WHICH MAY NOT DEPLOY PROPERLY IN AN ACCIDENT. GIVEN THIS SCENARIO, I THINK TOYOTA SHOULD FIX THIS AT THEIR COST EVEN THOUGH THE CAR IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256847January 29, 2009
STRUCTURE:BODY:DOOR
THE DRIVERS SIDE SLIDING DOOR WAS STICKING AND VERY HARD TO OPEN. AFTER YANKING ON IT FOR WEEKS-TOTALLY BROKE OFF THE OUTSIDE HANDLE. THE ENTIRE MECHANISM WAS REPLACED. TWO WEEKS LATER-IT'S BEGINNING TO STICK AGAIN. I THINK IT MAY BE DUE TO THE SEAL AROUND THE DOOR. NOW THE PASSENGER SIDE AUTOMATIC DOOR HAS QUIT WORKING AND WE HAVE GREAT DIFFICULTY MANUALLY OPENING THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254406January 9, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHECK ENGINE LIGHT HAS COME ON FOR MONTHS AND WAS TOLD THAT IT WAS AN O2 SENSOR AND NOT A SEVERE PROBLEM, JUST WON'T GET AS GOOD GAS MILEAGE. VEHICLE NOW SMOKES UPON START UP AND IS LOSING TOO MUCH OIL TOO QUICKLY. TOYOTA SAID TO TAKE VEHICLE TO A TOYOTA DEALER AND HAVE THEM DIAGNOSE THE PROBLEM. CAME BACK THAT THE ENGINE HAD "GEL" AND WOULD COST $2700.00 TO CLEAN AND REPAIR. TOYOTA DISTRICT SERVICE MANAGER DENIED THE CLAIM. SAID WARRANTY ONLY GOOD FOR 8 YEARS FROM DATE VEHICLE WAS PURCHASED. NOW WAITING TO HEAR FROM CASE MANAGER TO SEE IF SHE WILL O.K. THE REPAIRS TO BE PAID FOR BY TOYOTA. WE BOUGHT THE SIENNA USED IN 2004 AFTER THE TSB WAS ALREADY ESTABLISHED BUT WERE NOT MADE AWARE OF THIS "GELLING" PROBLEM. JUST HAD OIL CHANGED IN NOVEMBER 2008 AND NOW THE OIL LEVEL IS BARELY REGISTERING ON THE STICK. ONLY 6 WEEKS AFTER THE LAST OIL CHANGE!!! CAR IS STILL AT THE TOYOTA DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253900January 5, 2009
TIRES
AFTER GETTING A FLAT TIRE, I BOUGHT TWO TIRES AT NTB, WALTHAM, MA TO REPLACE THE FLAT AND THE OLD SPARE TIRE. THE NEW TIRES (UNI TIGER PAW) WERE PUT ON THE FRONT OF THE CAR. THE OTHER 3 TIRES WERE ROTATED TO THE BACK AND TO THE SPARE. I WAS ALSO CHARGED FOR A WHEEL ALIGNMENT. WITHIN 100 MILES, AS I WAS DRIVING ON THE HIGHWAY AT 65 MPH, THE FRONT RIGHT WHEEL BEGAN MAKING A LOUD THUMPING NOISE SO I PULLED OFF THE HIGHWAY AND CALLED AAA. THE TIRE WAS FINE, BUT IT WAS ON THE VERGE OF FALLING OFF. AAA TIGHTENED IT AND CHECKED ALL THE OTHER TIRES, WHICH WERE FINE, AND I WAS ON MY WAY AGAIN. APPARENTLY THE LUG NUTS ON THE FRONT RIGHT TIRE HAD NOT BEEN TIGHTENED. THIS WAS A DANGEROUS EVENT DUE TO HUMAN ERROR. I AM CONCERNED ABOUT HOW FREQUENTLY SUCH MISHAPS OCCUR AND WANTED TO REPORT IT. I WILL ALSO CONTACT NTB TO LET THEM KNOW OF THIS SERIOUS AND DANGEROUS EVENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251764December 14, 2008
LATCHES/LOCKS/LINKAGES
REAR DOOR LID HANDLE BROKE MAKING IT IMPOSSIBLE FOR ME TO PUT MY POWER WHEEL CHAIR INTO THE VAN. WITHOUT THAT CHAIR I CANNOT GET AROUND. TWO PEOPLE HAD TO DISASSEMBLE THE CHAIR TO GET IT INTO THE VAN SO I COULD GET HOME. THERE SHOULD BE AN INTERNAL RELEASE FOR THAT DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250157November 29, 2008
LATCHES/LOCKS/LINKAGES, STRUCTURE:FRAME AND MEMBERS
REGULAR USAGE OF OUR VAN HAS CAUSED THE DOORS ON BOTH SIDES TO BREAK. ON ONE SIDE, THE HANDLE COMPLETELY BROKE OFF AND THE OTHER WILL ONLY PARTIALLY OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249666November 24, 2008
STRUCTURE:BODY:HOOD
TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 60 MPH, THE HOOD UNEXPECTEDLY RELEASED, FLIPPED UPWARD, AND DAMAGED THE WINDSHIELD. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242280September 15, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE SHIFTING INTO PARK, THE GEAR SHIFTER DETACHED AND THE STEERING COLUMN WAS HANGING BY A WIRE. THE CONTACT USED A SCREWDRIVER TO SHIFT THE VEHICLE INTO DRIVE AND TAKE IT TO THE DEALER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242305September 15, 2008
SEATS, STRUCTURE
HANDLE TO THE POWER SLIDING DOOR OF MY TOYOTA SIENNA 2000 HAS BROKEN OFF. IT HAS BEEN BROKEN FOR OVER 4 MONTHS. THE DOOR WILL ALSO NOT CLOSE FOR NO REASON AND OPENS EASILY FROM JUST A BRUSH ON THE REMOTE ON THE KEY CHAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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