Toyota Sienna Complaints (1999)

215 consumer complaints on file.

#10086698August 12, 2004
STRUCTURE:BODY:DOOR
PASSENGER SIDE POWER DOOR STARTED OPENING AND SHUTTING BY ITSELF AFTER OPENING TO ALLOW CHILDREN TO ENTER VEHICLE. THE DOOR ATTEMPTED TO CLOSE AND DID NOT STOP, EVEN WHEN ENCOUNTERING THE BODY OF MY CHILD. FORTUNATELY HE WAS OUR OLDEST CHILD AND WAS ABLE TO MOVE QUICKLY ENOUGH TO ONLY BE BRUISED ON HIS SIDES. TURNED POWER OFF TO DOOR AND TRIED TO DETERMINE CAUSE. OPENED DOOR MANUALLY AND CLOSED AGAIN - DOOR WOULD NOT REOPEN MANUALLY, EVEN WITH SUBSTANTIAL FORCE. DEALERSHIP CLAIMS "NORMAL WEAR AND TEAR" AND WANTS $1200 TO REPAIR DAMAGE TO DOOR HINGE AND MOTOR ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10078408June 17, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I BOUGHT A BRAND NEW TOYOTA SIENNA CE IN APRIL, 1999. FROM THE DAY 1, THE PASSENGER SIDE SLIDING DOOR IS SO TIGHT THAT MY TEENAGE KID COULDN'T OPEN. IT IS NOT SAFE IN THIS WAY. IT FINALLY BROKE. I CALLED TOYOTA USA AND TOYOTA CANADA (TOYOTA USA SAID THIS VEHICLE IS IN TOYOTA CANADA'S DATABASE, BUT I BOUGHT IT AT CHICAGO'S TOYOTA DEALER). BOTH TOYOTA CUSTOMER SUPPORT REFUSED TO CHECK AND REPAIR IT! I BELIEVE IT IS DESIGN AND MANUFACTURE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10073449June 14, 2004
STRUCTURE:BODY:DOOR
THE SLIDING ELECTRONIC DOOR WILL NOT STAY CLOSED. WHEN THE DOOR WAS CLOSED, IT WOULD REOPEN ON ITS OWN. THE VEHICLE HAS BEEN EXAMINED TWICE BY THE DEALER. DEALER CLAIMED THAT THE ELECTRICAL DRIVE IN THE DOOR SHOULD BE REPLACED. *AK THE DOOR COULD BE OPENED AND CLOSED MANUALLY, BUT WITH DIFFICULTY. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075680June 3, 2004
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
WHILE DRIVING THE DRIVER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DRIVER WAS ABLE TO PULLED OVER AND NOTICED THAT FLUID WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072865May 19, 2004
ALIGNMENT PROBLEMS - REPEATED ATTEMPTS BY TOYOTA DEALERSHIP IN BLOOMINGTON, IL HAVE FAILED TO CORRECT PULL TO LEFT. ORIGINALLY BROUGHT IN WITH PULL TO RIGNT. DEALER REPLACED TIRES AND DID ALIGNMENT. SIENNA NOW PULLS TO LEFT. VEHICLE BROUGHT BACK TWICE BUT PROBLEM NOT RESOLVED. DEALER SHARED OPINION THAT THERE IS A PROBLEM WITH THE SIENNA MODEL AND THAT IT FREQUENTLY CANNOT BE ALIGNED AND SUGGESTED REPLACEMENT OF RACK AND PINON ASSEMBLY. RESTRAINT SYSTEM / SEAT BELT FAILURE - MIDDLE ROW BENCH SEAN, PASSENGER SIDE SHOULDER BELT RETRACTOR FAILURE. BELT WILL NOT RETRACT OR RELEASE AND IS STUCK IN LOCKED POSITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062969March 11, 2004
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER'S DOOR WAS OPENED AND A GUST OF WIND GRABBED THE DOOR AND SNATCHED IT OFF THE HINGES. THE PINS POPPED OUT, AND THE DOOR COULD NOT BE CLOSED. THE DEALER CLAIMED THAT THE DOOR HINGES WERE NOT A PART OF THE WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061220March 3, 2004
AIR BAGS
WHILE TRAVELING AT 20 TO 30 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION WITH ANOTHER DRIVER THAT WAS BACKING OUT IN THE MIDDLE OF TRAFFIC. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10060012February 28, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
MANY INCIDENCES. FIRST IT WAS THE BRAKES FAILING IN 6 MONTH INTERVALS, THEN IT WAS THE RUBBER GASKET ON THE SLIDING DOORS, THEN THE VIBRATION, THEN THE ALIGHNMENT WHICH CAUSED ME TO REPLACE MY TIRES ENTIRELY TOO EARLY. THEN IT WAS THE RUST IN THE DOORS AND HATCH LOCKS AND CONTINUALLY IT HAS BEEN THE PROBLEM WITH THE SLIDING DOORS, THEN IT WAS THE RUST ON THE LOCKS, LATCHES AND HATCH LOCK, CONTINUALLY IT HAS BEEN THE ANTI LOCK BRAKE LIGHT, THEN OTHER BULBS. FINALLY IT IS THE ENGINE LIGHT GOING ON AT 66,632 MILES. IT APPEARS IT IS THE ENGINE OR TRANSMISSION. I PURCHASED TOYOTA FOR QUALITY AND RELIABILITY. NONE OF WHICH THE SIENNA LIVES UP TO. THE TOYOTA DEALER HAS YET TO FIX ANY OF THE PROBLEMS. THE MOST RECENT TRANSMISSION PROBLEM REQUIRED ME TO CALL A TOW TRUCK , A FRIEND TO PICK US UP( MY 3 YOUNG GIRLS AND I( OVER 40 MILES AWAY, SECURE A RENTAL CAR FOR WHO KNOW HOW LONG. I AM EXTTREMELY DISAPPOINTED WITH TOYOTA FOR THIESE DEFECTS AND LACK OF REPAIR! MY FAMILY( I AM ONE OF 6 CHILDRE) WE ALL OWN TOYOTAS, I HAVE OWNED MANY CAMRYS BEFORE. THIS IS MY LAST TOYOTA, BECAUSE OF RELIABILITY, SERVICE AND QUALITY. MY SIBLINGS AND MY FAMILY ALONE OWN OVER 13 TOYOTAS, THAT WON'T LAST LONG. I HOPE THAT TOYOTA REALIZES THE IMPACT OF FAULTY VEHICLES, FAULTY SERVICE AND LACK OF QUALITY HOW THAT WILL IMPACT THIER EXISTING AND FUTURE SALES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059049February 26, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSIONFAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058585February 20, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
1999 TOYOTA SIENNA IS SITTING IN DRIVEWAY FOR PAST 2 MONTHS WITH SEIZED ENGINE DUE TO THIS "OIL SLUDGING" PROBLEM. COST TO REPAIR OVER 6000 FROM DEALER. CERTIFIED MAIL SENT 2/18/04 TO TOYOTA MOTOR SALES IN TORRANCE, CA., WITH COPY OF MAINTENANCE RECORDS SHOWING OIL FILTER & OIL CHANGES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056250January 31, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SLIDING DOOR STICKS. CLEANED AND LUBRICATED DOOR SEALS AND CONTACT SURFACES. DOOR DOES NOT APPEAR TO BE LOOSE OR OUT OF ADJUSTMENT. I AM AFRAID THE DOOR HANDLE IS GOING TO BREAK OFF BECAUSE IT TAKES SO MUCH FORCE TO OPEN THE DOOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056251January 31, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
BATTERY WENT DEAD SUDDENLY. AFTERWARDS THE DOME FUSE WOULD BLOW INTERMITTENTLY. THIS KNOCKS OUT ALL INTERIOR LIGHTS AND THE DOOR LOCK CONTROL WILL NOT WORK UNLESS THE IGNITION IS ON. IT APPEARS THAT THE $250 INTEGRATION RELAY WAS SHORTED BY THE BATTERY FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054972January 27, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
OUR 1999 TOYOTA SIENNA VAN HAS 73,000 MILES WE REPLACED THE ROTORS 2 TIMES AND WE ARE STILL HAVING PROBLEMS WITH THE BRAKES. WHEN WE APPLY THE BRAKES WE GET VIBRATION ON THE PEDAL. WE ARE BEING TOLD THAT THIS CAN BE DUE TO THE WEIGHT OF THE VAN. ALSO IT COULD BE THE BRAKE SYSTEM IS TO SMALL FOR THIS VAN. IS THIS A MANUFACTURING PROBLEM AND IS ANYONE ELSE HAVING THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070908January 15, 2004
ENGINE AND ENGINE COOLING
OIL SLUDGE.STARTED BLOWING AT STOP LIGHTS AND ALL STARTUPS.CALLING TOYOTA THIS WEEK. THIS SIENNA IS IN MINT CONDITION.WE BOUGHT IT FOR SAFETY AND DEPENDABILITY FOR OUR 7 WEEK OLD SON.NOW WE'LL SEE IF TOYOTA STANDS BEHIND IT.THIS IS OUR 1ST TOYOTA,BUT THERE ARE 7 LEXUS/TOYOTAS' WITHIN OUR FAMILIES.THIS ENGINE IS DAMAGED AND FROM WHAT WE HAVE READ,EXPECT A COMPLETE NEW ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069208January 15, 2004
ENGINE AND ENGINE COOLING
LIGHT BLUE SMOKE FROM TAIL PIPE .OIL CAP DARK BROWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069250January 15, 2004
ENGINE AND ENGINE COOLING
WAITING TO HEAR FROM TOYOTA ON OUR OIL SLUDGE ENGINE FAILURE PROBLEM. WE ARE GATHERING THE OIL CHANGE RECEIPTS AND WERE 1ST TOLD WE DID NOT MAINTAIN THE VEHICLE. NOW SEEING THAT WE ARE NOT ALONE WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069587January 15, 2004
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
ENGINE OIL GELLED/BECAME SLUDGED IN JULY 2002, OIL PUMP FAILED IN NOVEMBER 2003
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068983January 15, 2004
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE, SUSPENSION, UNKNOWN OR OTHER, POWER TRAIN, STEERING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
ALL THE ABOVE DATA IS AN ESTIMATE BECUASE WE ARE WAITING FOR COPIES OF ALL MAINTENANCE AND REPAIR RECORDS FROM TOYOTA - - BUT WE HAVE HAD MULTIPLE PROBLEMS WITH THIS VEHICLE INCLUDING SCREECHING BRAKES, LEFT VEER WHEN DRIVING, BAD TRANSMISSION (REPLACED TWICE),SMOG CHECK FAILURE DUE TO OXYGEN SENSOR AND/OR ENGINE PROBLEMS, CLUNKING NOISES IN ENGINE, A SHUDDERING OF VEHICLE WHEN DRIVING OR BRAKING. THE CAR HAS BEEN AT DEALERS FOR AS LONG AS 3 WEEKS; DEALER ADMITS NOT KNOWING WHAT IS WRONG. FAILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051484January 1, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
1999 SIENNA PASSANGER SIDE DOOR. WHEN OPEN, IF ACTIVATED BY REMOTE OR INSIDE THE VEHICAL THE DOOR WILL CONTINUE TO CLOSE EVEN IF AN OBJECT IS IN THE PATH OF THE CLOSING DOOR. IT DOES NOT STOP AND WAIT OR WARN YOU IF SOMEONE/SOMETHING IS GOING TO BE CAUGHT IN THE DOOR. WHICH HAS HAPPEND TO MY HUSBAND AND MY SELF.YOU HAVE TO HAVE SOMEOME ELSE REVERSE THE DOOR TO LET YOU OUT OF IT CRUSHING YOU.THIS IS NOT SAFE. I HAVE SMALL CHILDREN GETTING IN /OUT IOF THIS VAN ALL DAY. THE REMOTE CAN BE ACCIDENTIALLY ACTIVATED BY HOLDING IT IN YOUR HAND OR PLACING ITON THE SEAT/FLOOR OF THE VAN. THIS IS WHAT HAPPEND TO US. THE REMOTE IS HYPERSCENTIVE MY PANIC BUTTON GOES OFF ALL OF TEH TIME JUST WHEN HOLDING THE REMOTE. MY HUSABND AND I RECIEVED LARGE SKIN AND MUSSLE BRUSING AND A FEW MOUMENTS OF PANIC.I DON'T KNOW WHAT WOULD HAPPEN IF SOMEONE WAS NOT AROUND TO DEACTIVATE THE DOOR? *AK
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10044963December 10, 2003
SUSPENSION, TIRES
THE TIRES SHOWED SIGNS OF EXCESSIVE WEAR EVERY 15000 TO 20000 MILES. DEALER HAD FRONT AND REAR SUSPENSION ALIGNED. THE TIRES WERE ROTATED, BUT EXCESSIVE WEAR STILL OCCURRED. THE DEALER ADMITTED SOMETHING WAS WRONG WITH THE ALIGNMENT. *AK THE FIRST SET OF TIRES WAS REPLACED AT 17K MILES, 2ND 39K MILES. IN ANY EVENT, THE CAR CONTINUED TO PULL TO THE LEFT DESPITE THE ALIGNMENT AND ROTATION.*CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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