Toyota Sienna Complaints (1998)

294 consumer complaints on file.

#10093487October 2, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION STARTED SLIPPING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086568August 10, 2004
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, STRUCTURE:BODY:DOOR
1998 TOYOTA SIENNA SLIDING DOOR ON LEFT AND RIGHT GET STUCK AND WILL NOT OPEN. IN CASE OF ACCIDENT OR FIRE MY GRANDCHILDREN WOULD NOT BE ABLE TO GET OUT. REAR DOOR HANDLE BROKE OFF IN MY HAND WHICH WOULD CREATE THE SAME HAZARD OF NOT BEING ABLE TO EXIT. I'VE HAD THIS PROBLEM SINCE I BOUGHT THE CAR, AND THEY HAVE NEVER BEEN ABLE TO FIX IT EVEN THOUGH THEY HAVE TRIED. THERE ARE MANY COMPLAINTS ABOUT THIIS VERY PROBLEM FROM SIENNA OWNERS. THIS WILL DEFINITELY COST SOMEONE'S LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086237August 5, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SLIDING DOORS STICK AND/OR JAM. RIGHT SIDE DOOR HANDLE HAS FALLEN OFF CAUSING NO ENTRY/EXIT CAPABILITIES FROM RIGHT SIDE OF VEHICLE. LEFT DOOR STILL JAMS/STICK CAUSING EXITING FROM DRIVERS DOOR OR BACK HATCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086084August 3, 2004
TIRES:TREAD/BELT
ON MAY 24, 2004, MY WIFE WAS DRIVING OUR TOYOTA SIENNA VAN NORTH ON I-35 IN OKLAHOMA AT HIGHWAY SPEED WHEN THE FRONT DRIVER SIDE TIRE BLEW OUT AND THE TREAD SEPARATED. THE TIRE WAS REPLACED BY THE DEALER AND ALL OTHER TIRES CHECKED FOR WEAR. ON JULY 17, 2004 I WAS DRIVING THE SAME VAN ON I-44 IN OKLAHOMA AT HIGHWAY SPEED WHEN THE DRIVER SIDE REAR TIRE'S TREAD SEPARATED AND WENT FLAT. THERE WAS NO ROAD HAZARD ENCOUNTERED AT ETIHER EVENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081322July 19, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SLIDING DOOR HANDLES STICK AND THEM SOMETIMES PROHIBIT OPENING THE DOORS ALL TOGETHER. DOOR HANDLE ON RIGHT SIDE ACTUALLY CAME OFF IN MY HAND AFTER HUNDREDS OF TIMES OF STICKING, NOW DOOR CAN'T BE OPENED AT ALL CAUSING A SAFETY HAZARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081801July 13, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 5 MPH ABS ENGAGED. THIS CAUSED THE CONSUMER TO HAVE EXTENDED STOPPING DISTANCE WHEN THE BRAKE PEDAL WAS DEPRESSED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080583July 8, 2004
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
REAR DOOR HANDLE ON 1998 TOYOTA SIENNA VAN BROKE OFF DURING NORMAL USE. DOOR CAN NOT BE OPENED FROM INTERIOR OR EXTERIOR NOW. THIS PRESENTS A SIGNIFICANT DANGER TO PASSENGERS IN THE EVENT OF FIRE AND OR ACCIDENT AS EGRESS FROM THIS DOOR IS UNAVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080468July 6, 2004
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
REAR DOOR LATCH ON 98 SIENNA BROKE WHEN BEING OPENED NORMALLY. NO EXCESSIVE FORCE WAS USED. REAR HATCH IS NOW UNABLE TO BE OPENED FROM INSIDE OR OUT IN AN EMERGENCY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079229July 3, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SOME OF THE DOOR HANDLES ON MY 1998 TOYOTA SIENNA HAVE FALLEN OFF, AND I HAVE CONCERNS THAT IN A TRAFFIC ACCIDENT RESCUE PERSONNEL WOULD HAVE A DIFFICULT TIME GETTING ME OR MY CHILDREN OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079563June 21, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
WHILE CLEANING THE VEHICLE CONSUMER'S SON INADVERTENTLY MOVED THE GEAR SHIFT LEVER. VEHICLE BEGAN TO ROLL BACKWARDS UNTIL THE GEAR SHIFTED WAS PLACED BACK IN PARK. THE GEAR SHIFT LEVER CAN BE MOVED, EVEN WHEN THE KEY IS NOT IN THE IGNITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072153June 14, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 35 MPH, THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD AND THE VEHICLE STALLED ON THE HIGHWAY. THE DEALER EXAMINED THE VEHICLE AND FOUND A BUILD UP OF SLUDGE IN THE ENGINE. A NEW ENGINE WAS INSTALLED. TWO YEARS LATER, THE SAME PROBLEM RECURRED AND A NEW ENGINE WAS NEEDED. *AK ON MARCH 22, 2004 THE CHECK ENGINE LIGHT HAD COME ON. ON MARCH 23, 2004 THE VEHICLE WAS TOWED TO A SERVICE DEALER WHO SUGGESTED THAT SLUDGE WAS THE PROBLEM. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068476May 7, 2004
ENGINE AND ENGINE COOLING:ENGINE
WE LEASED A 1998 TOYOTA SIENNA BECAUSE IT WAS THE SAFEST VAN OUT THERE AT THE TIME. TWO YEARS LATER I WAS DRIVING TO WORK, WHEN THE ( DUMMY GAUGE) FOR THE OIL LIGHT TURNED ON. I STOPPED AT THE FIRST GAS STATION AND CHECKED THE OIL IT WAS FINE. ON MY WAY HOME THAT MORNING FROM WORK ON THE FREEWAY. THE OIL LIGHT CAME ON AGAIN, THEN SUDDENLY THE ENGINE STALLED & I HEARD SOME KNOCKING NOISE , I PULLED OVER, AND HAD IT TOWED TO THE TOYOTA DEALEARSHIP WHERE WE LEASED THE VAN. THEY HAD IT CHECKED OUT THEN TOLD US THAT THERE WAS OIL SLUDGING AND HAS CAUSED ENGINE DAMAGE. THEY TOLD US THAT THE VAN NEEDED A NEW ENGINE AND IT WAS NOT COVERED UNDER WARRANTY BECAUSE WE HAD GONE OVER THE WARRANTY MILES. THE ESTIMATE WAS OVER 5,000.00 , WE DID NOT HAVE THE FUNDS, OR CREDIT AVAILABLE TO COVER FOR THE ESTIMATE ON THE VAN. SO WE HAD NO OTHER CHOICE BUT TO GIVE IT UP AS A VOLUNTARY REPO. KNOWING THAT THE LEASING COMPANY WAS GOING TO TRY TO GET THEIR MONEY. THERE WAS NO OTHER CHOICE BUT TO FILE FOR BANKRUPTCY. I HAD EXCELLENT CREDIT AND NOW MY CREDIT IS RUINED. IN THE YEAR 2002 I RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THEY WERE REIMBURSING AND OR EXTENDING THE WARRANTY ON THE ENGINE AT NO COST TO ALL CUSTOMERS WHO HAD THE PROBLEM WITH ENGINE DAMAGE DUE TO OIL SLUDGING. WELL I NO LONGER HAD THE VAN IN MY POSSESION BUT I DID SUFFER SOME DAMAGES AND I ONLY THINK IT IS FAIR THAT I GET SOME COMPENSATION FROM THE TOYOTA MANUFACTURER DUE TO THEIR OWN DEFECTIVE ENGINE. I WROTE A LETTER TO TOYOTA AND I HAVE NOT HEARD A RESPONSE FROM THEM YET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063122April 20, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
THE FUEL INJECTOR SEALS WERE LEAKING. THE DEALER CLAIMED THIS WAS A FIRE HAZARD AND REPLACED THE FUEL INJECTOR SEALS. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065677April 7, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PASSENGER SLIDING DOOR HANDLE/BUTTON (INTERIOR) JAM 6 OUT OF 10 TIMES, MAKING IT IMPOSSIBLE FOR PASSENGERS TO EXIT CAR. I HAVE REPORTED THIS TO DEALER SEVERAL TIMES, ONLY TO BE TOLD IT'S A BILLABLE REPAIR, DESPITE THERE BEING A KNOWN PROBLEM WITH THIS VEHICLE/HANDLE. MANY OCCASIONS MY KIDS HAVE HAD TO CLIMB OUT THROUGH THE FRONT SEATS OR TAILGATE, MAKING THIS A LEGITIMATE SAFETY HAZARD. 1998 TOYOTA SIENNA LE VID4T3GF13CWU068998.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065681April 7, 2004
STEERING
WHEN MAKING LEFT TURNS, STEERING WHEEL OFTEN "HANGS" (DOESN'T SMOOTHLY RETURN TO CENTER POSITION), REQUIRING CONSTANT VIGILANCE TO AVOID COLLISION OR LOSS OF CONTROL. THIS WAS REPORTED TO DEALER AT FIRST SERVICE AFTER PURCHASE, AND I HAVE REQUESTED INFORMATION AS TO A "FIX" SEVERAL OCCASSIONS, MOST RECENTLY WITH DERBY AT STAR TOYOTA ON 4/7/04. STATED "NEVER HEARD OF THE PROBLEM". I AM AWARE THAT THERE IS A TSB ON THIS ISSUE HOWEVER, AND WOULD VERY MUCH LIKE THIS PROBLEM RESOLVED AFTER 5+ YEARS. ADDITIONALLY, THE CAR GOES THROUGH TIRES LIKE CRAZY... PERHAPS RELATED TO THIS PULL TO THE LEFT? I'VE PUT ON A COMPLETE NEW SET PLUS 2 TIRES IN THE 50K MILES I'VE HAD THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056922February 10, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG SENSOR FAILURE, *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056363February 2, 2004
STEERING, AIR BAGS
MY WIFE WAS DRIVING A 98 TOYOTA SIENNA WITH KIDS ON THE FREEWAY IN A COMUTER LANE. ALL OF A SUDDEN THE STEERING WHEEL STARTED VIBRATING AND LOCKED IN LEFT POSITION. AS A RESULT THEY ENDED UP CRASHING IN THE MIDDLE DIVIDER HEAD ON. THE VAN TOOK A 180 DEGREE SPIN AND HIT FROM THE BACK. WE HAVE DONE 99000 MILES ON THIS VAN IN LAST 5 YEARS. THIS IS TOTALLY A MALFUNCTION OR MECHANICAL FAILURE OF STEERING WHEEL. WE HAVE DONE LONG TRIPS WITH OUR VAN IN THE PAST 5 YEARS AND NEVER HAD PROBLEM. ALSO THE AIR BAGS DID NOT OPEN UP EVEN THOUGH THE IMPACT WAS SO SEVERE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10071281January 15, 2004
ENGINE AND ENGINE COOLING
ENGINE OIL SLUDGE: MY SIENNA WAS FINALLY FIXED BY TOYOTA CANADA AFTER I MADE NUMEROUS COMPLAINTS ABOUT THE DEALERSHIP (JIM PATTISON TOYOTA) THAT REFUSED TO REPAIR THE VEHICLE. THE WHOLE ENGINE WAS OVERHAULED BY A DIFFERENT DEALERSHIP. I WAS REALLY HAPPY THE WAY THEY HANDLED THE CASE. I JUST RECEIVED A MEMO FROM TOYOTA YESTERDAY THAT SIENNA BETWEEN 1998-2000 HAVE PROBLEMS WITH THE TRANSMISSION. THEY HAVE EXTENDED THE WARRANTY ON TRANSMISSION FOR THESE PARTICULAR VEHICLES TO 8 YRS OR 100,000 MILES .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071339January 15, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE
SLIDING DOORS - BOTH WERE STICKING AND DIFFICULT TO OPEN. THEN PASSENGER SIDE DOOR COULD ONLY BE OPENED FROM THE OUTSIDE AND NOW IT CAN'T BE OPENED FROM OUTSIDE OR INSIDE. POWER WINDOW - DRIVER'S SIDE POWER WINDOW BEGAN WORKING INTERMITTENTLY AND NOW WON'T WORK AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069256January 15, 2004
ENGINE AND ENGINE COOLING
ENGINE HAD TO BE REPLACED DUE TO OIL SLUDGE, OIL CHANGES WERE MADE MADE PROMPTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna