Toyota Sienna Complaints (2011)

615 consumer complaints on file.

#11389179January 21, 2021
WHEELS
THIS IS THE THIRD TIME THAT THE THERE IS AN EXCESSIVE WEAR ON THE INNER SIDE OF THE REAR DRIVER SIDE OF THE WHEEL..I REGULARLY HAVE TIRE BALANCE AND WHEEL ALIGNMENT BUT THE PROBLEM HAS BEEN GOING ON FOR MANY THOUSAND MILES ON MY CAR..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384962December 26, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS DRIVING FROM TORONTO TO VIRGINIA ON 23 DEC 2020 AND REFILLED GAS IN SPRINGFIELD NY WALMART GAS STATION TO REFILL THE GAS. WHEN I ENTERED BEDFORD PA TURNPIKE, THE CAR SOUNDED WITH DIFFERENT SOUNDS FROM ENGINE ON THE RAMP WHEN ENTERING THE 70/76 FREEWAY. WHEN ENTERED TO VIRGINIA FROM MARYLAND BORDER AFTER POTOMAC RIVER CROSSING ON HIGHWAY 15 , THE CAR SUDDENLY STOPPED WHILE DRIVING AT 30 MPH AND PULLED THE CAR TO THE SIDE OF THE ROAD SLOWLY AND WHEN I RESTARTED THE CAR, IT STARTED NORMAL AND DROVE TILL CHANTILLY VIRGINIA WITHOUT ANY STOPPING. BUT THE ENGINE GAVE ME DIFFERENT NOISES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384607December 22, 2020
UNKNOWN OR OTHER
EXCESSIVE TIRE WEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374029November 10, 2020
SUSPENSION
ONE WEEK AGO I GOT IN MY CAR TO GO TO WORK AND WHEN I START DRIVING I HEARD A STRANGE NOISE EVERY TIME I TURN MY STREEING WHEEL . SO I TOOK MY CAR TO MY MECHANIC AND HE FOUND THAT MY FRONT STRUT MOUNT ON DRIVER SIDE OF VEHICLE IS DAMAGED . HE TOLD ME THAT THIS PART IS NOT SUPPOSED TO GO BAD AS YET ON MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373151November 5, 2020
ENGINE
WHILE DRIVING I HEARD A NOISE COMING FROM THE ENGINE. I STOPPED AND PARK THE VEHICLE, OPENED THE HOOD AN NOTICED OIL ALL OVER THE BOTTOM PART OF THE ENGINE. (OIL LEAK OR SEEP FROM THE ENGINE OIL COOLER PIPE).I PURCHASED THIS VEHICLE FROM A TOYOTA DEALERSHIP IN STANFORD CT. AND I WAS NEVER ADVISED OF THIS ISSUE, NOR FROM TOYOTA OR THE DEALERSHIP ITSELF, EVEN THOUGH A COMMUNICATION WAS SENT TO ALL TOYOTA DEALER PRINCIPALS, SERVICE MANAGERS, PARTS MANAGERS. I SPENT $60.00 DOLLARS FOR TOW TRUCK / $148.14 ON TOYOTA ORIGINAL PARTS / $270.00 FOR LABOR. I SPOKE TO TWO COMPANY TOYOTA REPRESENTATIVE AND WAS INFORMED THAT THEY NO LONGER ARE RESPONSIBLE FOR COVERING THIS PROBLEM AS WARRANTY COVERAGE EXPIRED ON MARCH OF 2020.I WAS EXPECTING FOR TOYOTA TO COVER MY EXPENSES AS THIS IS A FACTORY ENGINEERING DESIGN DONE WRONG. ROBERTO MARTINEZ 374 WADSWORTH AVE APT 6C NEW YORK, NY 10040
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363361October 8, 2020
UNKNOWN OR OTHER
VEHICLE STEERING SEEMS TO BE "JERKY." DRIVERS AND PASSENGERS GET NAUSEA AND FEEL LIKE THEY ARE SWAYING AFTER GETTING OUT AFTER TRAVELING AROUND IN VEHICLE. THIS IS WHEN TRAVELING ON CITY STREETS AND ESPECIALLY NOTICEABLE ON HIGHWAYS AT HIGH SPEEDS. MAKES STAYING IN MY LANE DIFFICULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360748September 23, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE PASSENGER'S SIDE SLIDING DOOR OPENED UNINTENTIONALLY. THE CONTACT CONTACTED DON JOSEPH TOYOTA (1111 W MAIN ST, KENT, OH 44240; (330) 673-2200) WHO INFORMMED THE CONTACT THAT THE DOOR HINGES AS WELL AS THE DOOR LATCH FOR THE PASSENGER'S SIDE SLIDING DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY OR RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355121September 15, 2020
STRUCTURE:BODY
THE DRIVER'S SIDE SLIDING DOOR IS BROKEN. WE CLICKED THE BUTTON TO OPEN IT AND THE CABLE SNAPPED. THE CAR WAS PARKED AND STILL IN A PARKING SPOT ON THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354531September 12, 2020
ENGINE
HTTPS://WWW.YOUTUBE.COM/WATCH?V=WLHCLDCXTN4&FEATURE=SHARE&FBCLID=IWAR3TIPWLFM7UXQPYITISICPV6SGC-6VESVN-Z04ZS4E2PWYCYN2TY9U4L34 MY MOTOR NOW HAS A SEVERE VALVE AND ROD KNOCK WATCH THE VIDEO. MILLIONS OF PEOPLE COULD BE STRANDED IN THE MIDDLE OF NOWHERE IF THEY DO NOT KNOW ABOUT THIS NEGLIGENT DESIGN FLAW. TOYOTA DESIGNED AN RUBBER OIL HOSE THAT GETS STIFF AND BREAKS. THIS IS DESIGN NEGLIGENCE TO USE RUBBER HOSES ON AN OIL SYSTEM. TOYOTA REDESIGNED THIS PART WITH STEEL INSTEAD OF RUBBER .THIS SHOWS ME THEY KNEW THE DESIGN WAS BAD IN THE FIRST PLACE. VAN'S ABS AND VSC LIGHTS COME ON BUT NO OIL LIGHT WARNING. MY MOTOR STARTED MAKING NOISE BUT I DIDN'T KNOW IT RAN OUT OF OIL. THERE WAS NO OIL WARNING LIGHT. I DIDN'T KNOW IT WAS THE MOTOR MAKING NOISE. MY CAR ENGINE WAS COMPLETELY OUT OF OIL. AGAIN, NO OIL LIGHT WARNING. SINCE I FOUND OUT ABOUT THIS, I FOUND OUT ABOUT FOUR MORE SIENNA'S THAT HAD THE SAME DEFECTIVE PARTS. FRANKLY ALL OF THESE HOSES WILL GO BAD AS THE MECHANIC REMARKED ABOUT THIS PROBLEM CAR ENGINEERS KNOW EXACTLY WHAT THEY ARE DOING WHEN THEY DESIGN A CAR. I WORKED IN MANUFACTURING AND ENGINEERING THOSE PARTS ARE WELL DOCUMENTED WHEN THEY ARE PREDICTED TO FAIL. ONE WOULD CONSIDER TWO SCENARIOS. 1.THEY HAD BAD ENGINEERS DESIGNING THIS SYSTEM, HOWEVER CAR MANUFACTURERS KNOW EXACTLY WHAT THEY ARE DOING WHEN THEY DESIGN A VEHICLE. 2.OR THEY DESIGNED IT TO BREAK TO SELL MORE REPLACEMENT ENGINES FOR FOUR THOUSAND DOLLARS EACH. THEY KEPT THIS A SECRET OR MADE NO MENTION OF THIS PROBABLY TO SELL ENGINE REPLACEMENTS. THE TOYOTA MANAGER CALLED ME AND BASICALLY TOLD ME TOUGH. THEREFORE I WILL BE SUING THEM IN SMALL CLAIMS COURT. HOPEFULLY TOYOTA WILL BE REPLACING MY MOTOR. BY THE WAY I TAKE VERY GOOD CARE OF MY VEHICLES I MAINTAIN THEM WITH REGULAR VEHICLE INSPECTIONS ALONG WITH OIL CHANGES AT THE PRESCRIBED MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348372August 10, 2020
UNKNOWN OR OTHER
BANK 1 SENSOR 2, ,A/F SENSOR BANK 1 SENSOR & O2 SENSOR BANK 1 SENSOR 2, CHECK ENGINE LIGHT ON ALONG WITH 2 OTHER LIGHTS TURN ON. IT HAPPENED IN 2017, THEN WENT AWAY. THE WARNING LIGHTS TURN ON AGAIN IN 2020. IT COSTS MORE THAN $1000 TO FIX IT. ASKED THE DEALERSHIP ABOUT THIS PROBLEMS. THEY SAID IT IS NOT NORMAL FOR THIS SENSOR TO GO BAD. WE OWNED SEVERAL TOYOTA CARS SO FAR WE DO NOT HAVE ANY PROBLEMS. BUT THIS SENSOR ISSUES TOYOTA SHOULD RECALL IT TO FIX THE PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341511July 26, 2020
UNKNOWN OR OTHER
FUEL DOOR BEGAN POPPING OPEN. UPON TAKING IT IN TO THE DEALER I WAS TOLD THERE WAS A RECALL ON IT THAT HAD EXPIRED IN APRIL. THIS VEHICLE WAS SOLD TO ME AFTER A ELDERLY LADY PASSED AWAY. I BOUGHT THE VEHICLE IN NOVEMBER OF 2019 AND THIS IS THE FIRST TIME IT HAS NEEDED ANY SERVICE. (THIS IS OBVIOUS TO SEE BY LOOKING AT THE MILEAGE.) I WAS NEVER NOTIFIED OF ANY RECALL BEFORE OR AFTER BUYING THIS VEHICLE. TOYOTA IS NOW REFUSING TO FIX THE RECALL. YOU CAN TELL BY THE MILEAGE THIS VEHICLE IS IN CLOSE TO NEW CONDITION. I DO NOT THINK THIS IS FAIR. I CAN SUPPLY A DEATH CERTIFICATE IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323515May 6, 2020
ELECTRICAL SYSTEM, AIR BAGS, STRUCTURE
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, SEVERAL UNKNOWN WARNINGS LIGHT ILLUMINATED WITH A BEEPING SOUND. THE VEHICLE WAS TAKEN TO THE VOSS TOYOTA (2110 HELLER DR, BEAVERCREEK, OH 45434, (937) 431-2100), WHERE A TECHNICIAN TEST DROVE THE VEHICLE HOWEVER, WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED AT THE SAME DEALER UNDER NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 16V340000 (AIR BAGS) AND PRIOR TO THE REPAIRS THE VEHICLE HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321925April 22, 2020
UNKNOWN OR OTHER
FUEL FILLER/GAS DOOR HINGE AND PIN. BROKEN/DEFECTIVE DOOR HINGE AND PIN WILL CAUSE THE POWER SLIDING DOOR TO NOT CLOSE OR OPEN PROPERLY. A SAFETY HAZARDOUS TO THE PASSENGER. TOYOTA HAS ISSUED A "CERTAIN 2011-2018 SIENNA CUSTOMER CONFIDENCE PROGRAM NOTIFICATION -ZKI" LETTER WHICH I HAVE JUST RECEIVED ON 04/21/2020, IN REGARDS TO THE "FUEL FILLER DOOR HINGE AND PIN / POWER SLIDING DOOR REPAIR. HOWEVER, I WAS DISQUALIFIED FROM THE NECESSARY REPAIR BASED ON THE DATE OF FIRST USED: 03/19/2010. I RECEIVED TOYOTA LETTER OF NOTICE TWO DAYS AFTER MY COVERAGE HAS EXPIRED. TOYOTA WON'T HONOR THE REPAIRS TO FIX THE FUEL FILLER DOOR HINGE AND PIN / POWER SLIDING DOOR ISSUES CLAIMING MY COVERAGE HAS EXPIRED WHEN IN FACT THE NOTICE WAS DELAYED AND LATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319309March 26, 2020
POWER TRAIN
REAR DIFFERENTIAL FAILED AT 143K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318296March 16, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR OPENED WITHOUT WARNING WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO JOHNTSTONS TOYOTA LOCATED AT (5021 NY-17M, NEW HAMPTON, NY 10958, (845) 374-8600) WHERE THE TECHNICIAN WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND RECEIVED THE RECALL REPAIR HOWEVER, THE FAILURE RECURRED. THE UNKNOWN DEALER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 297,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312284February 29, 2020
ELECTRICAL SYSTEM
DOORS WILL NOT OPEN EVEN AFTER RECALL WAS PERFORMED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309185February 14, 2020
ENGINE
ALL THE OIL LEAKED OUT DUE TO A FAULTY OIL COOLER PIPE. THE PART IS FAULTY PLASTIC AND TOYOTA KNOWS THIS IS A DEFECTIVE PART. THEY DID AN "ENHANCED WARRANTY" INSTEAD OF A RECALL. THIS HAPPENED IN MY GARAGE WHEN THE VEHICLE WAS STATIONARY. MESSY AND DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301871January 25, 2020
ELECTRICAL SYSTEM, STEERING, SUSPENSION
2011 TOYOTA SIENNA, FRONT SUSPENSION MAKING NOISES AND CLICKING. AIR CONDITIONING NOT WORKING WHEN CAR IS IDLING. REAR BACKING CAMERA DOES NOT WORK ONLY IN THE NIGHT TIME. . AND IT HAS BEEN AT THE MULTIPLE TOYOTA DEALERSHIPS AND THEY CAN. NOT FIGURE IT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289579December 17, 2019
POWER TRAIN
WHEN ACCELERATING VEHICLE MAKES LOUD HUMMING NOISE. STOPS WHEN YOU TAKE YOUR FOOT OFF THE GAS. I WAS TOLD IT IS THE REAR DIFFERENTIAL. I HAVE READ MANY COMPLAINTS ABOUT THIS FAULTY PART. WHY IS THIS NOT BEING INVESTIGATED? $2000 REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288561December 11, 2019
STEERING, WHEELS
THE VAN HAS EXTREME OUTER TIRE WEAR ON THE FRONT OF THE VEHICLE. DRIVER'S SIDE FRONT SEEMS TO BE TO WORST. TIRES ARE BEING ROTATED AT RECOMMENDED INTERVALS (5000-6000MI) AND AN ALIGNMENT CHECK AND ADJUSTMENT IS DONE AT THE SAME TIME. 60,000MI RATED TIRES ARE LASTING 10,000-15,000MI BEFORE REQUIRING REPLACEMENT AND CAUSING VERY POOR TURNING/STEERING, EXCESSIVE STEERING WHEEL VIBRATION AND PULL, AND DRAMATICALLY INCREASED HYDROPLANING IN MILD RAIN CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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