Toyota Sienna Complaints (2016)

76 consumer complaints on file.

#11206506May 9, 2019
STRUCTURE:BODY
IT THE SLIDING DOOR THAT COULD OPEN WHILE DRIVING. TOYOTA SENT A RECALL DOCUMENT BUT THEY CLAIM THAT SINCE IT WAS FIXED WITH A RAMP FOR HANDICAP ,THEY CLAIM THAT THE ONES RESPONSIBLE ARE THE OTHER COMPANY AND NOT TOYOTA. THE COMPANY EXAMINED IT AND THEY CLAIM THAT IT IS TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206621May 9, 2019
VISIBILITY/WIPER
SUNROOF GLASS EXPLODED ON ME AND MY KIDS ON MID MORNING OF 5/9/2019. NO OTHER DAMAGE TO VEHICLE. THE TEMPERATURE WAS AROUND 85 DEGREES. THE GLASS IS SHATTERED WITH NO WAY OF UTILIZING THE SUNROOF AT THIS TIME. THE VEHICLE WAS STATIONARY AT THE TIME OF THE INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173021January 30, 2019
ELECTRICAL SYSTEM, WHEELS
WHEELS/ TIRES: NEEDED TO REPLACE TIRES AFTER 10,000 MILES ON NORMAL HIGHWAY DRIVING CONDITIONS ELECTRICAL: VEHICLE CONTINUES TO BLOW/POP FUSES WHEN AN ELECTRONIC DEVICE IS PLUGGED INTO THE 12V DC POWER SUPPLY PORT LOCATED UNDER THE RADIO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156694December 6, 2018
AIR BAGS
I HAD CAR ACCIDENT TODAY AND GOT HI MY LEFT FRONT WND REALLY GOOD AND THE POLICE SEEN MY CAR'S AIR BAG DID NOT GO OFF-IT DIDN'T SHOWS UP.MY FACE GOT HITTED BY STEERING WHEEL.I WAS DRIVING ON CITY OF PUYALLUP WASHINGTON RUNNING 25-35MILES AN HOUR WHEN THE VEHICLE BEHIND ME TOOK OVER IN FRONT OF ME TO CHANGE LANE TO THE LEFT.IT WAS A BIG IMPACT TO MAKE ME TURNED AND BOUNCED AWAY TO RIGHT SIDE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11145293November 5, 2018
STRUCTURE:BODY
POWER SLIDING DOOR CABLE SNAPPED. IT HAPPENED TO BOTH DOOR (RIGHT AND LEFT) ABOUT 6 MONTHS APART. HAD THE CAR FOR ABOUT 2 YEARS NOT NOT EVEN EXCESSIVE USE. THE FIRST TIME WAS AT A DEALERSHIP FOR VEHICLE SERVICE AND THEY FIX IT FOR FREE SINCE IT HAPPENED THERE EVEN THOUGH THEY SAID WARRANTY DOES NOT COVER. THE SECOND TIME WAS OVER THIS WEEKEND AND WHEN I SEARCH ONLINE, MANY PEOPLE EXPERIENCE THE SAME PROBLEM. POOR QUALITY CABLE (LINKAGE) FOR THE POWERED SLIDING DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112775July 20, 2018
STEERING
TL* THE CONTACT OWNED A 2016 TOYOTA SIENNA. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO A CEMENT BARRIER ON THE DRIVER SIDE WITHOUT WARNING. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT WHERE IT WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 23,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11090440April 27, 2018
ELECTRICAL SYSTEM, ENGINE
MY 2016 TOYOTA SIENNA THAT HAS 16,000 MILES WAS PARKED AT HOME AND I WENT TO GO START IT AND IT STALLED. THE CAR WAS TOWED TO HENDRICK TOYOTA OF APEX, NC AND THEY TOLD ME THAT RODENTS CHEWED THREW THE WIRING AND IT WAS NOT COVERED BY MY WARRANTY. I HAVE COMPLAINED TO BOTH THE DEALERSHIP AND TO TOYOTA. I HAVE HAD ANOTHER TOYOTA PARKED IN WITHIN THE SAME PROXIMITY FOR OVER 15 YEARS. I HAVE NEVER HAD RODENT ISSUES WITH IT. I AM CONCERNED FOR THE SAFETY OF MY FAMILY. IIF THERE ARE MICE LIVING INSIDE THE CAR, THEY COULD BE LEAVING RAT DROPPINGS THAT COULD BE HARMFUL TO BOTH OF THEM. I AM ANGRY AND CONCERNED AND DON'T UNDERSTAND WHY, WHEN OTHER VEHICLES PARKED IN THE SAME LOCATION AREN'T EXPERIENCING THE SAME PROBLEM. AFTER FURTHER RESEARCH I FOUND THAT AUTO MANUFACTURERS IN ORDER TO GO GREEN ARE USING SOY BASED PRODUCTS ON WIRES INSTEAD OF PETROLEUM. THEY ARE USING SUGAR IN THEIR PLASTICS. RICE HUSKS IN THEIR INTERIORS. ALL THIS STUFF ATTRACTS RODENTS. THIS IS UNACCEPTABLE! MY DEALERSHIP SAID THEY ARE SEEING AT LEAST 2 RODENT DAMAGED VEHICLES A WEEK. TOYOTA NEEDS TO FIX THIS PROBLEM, CHANGE THE MATERIALS THEY USE, AND COVER IT UNDER WARRANTY. THERE HAVE BEEN SEVERAL CLASS ACTION LAWSUITS AGAINST TOYOTA FOR THIS ISSUE. HERE ARE TWO ARTICLES THAT DETAIL THE PROBLEM MYSELF AND OTHER TOYOTA OWNERS HAVE HAD - HTTP://CTWATCHDOG.COM/FINANCE/RODENTS-DAMAGE-CARS-BYCHEWING-ELECTRICAL-CONNECTIONS-TIPS-ON-HOW-TO-AVOID-COSTLYREPAIRS, HTTP://WWW.SYNLUBE.COM/INCREDIBLEEDIBLECAR1.HTM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072419February 12, 2018
SEAT BELTS
SEAT BELT RECEPTICAL IS TORN UP. SEAT BELT WILL NOT LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061607January 10, 2018
WHEELS
VEHICLE IS 1.5 YEARS OLD, ABOUT 20K MILES, AND JUST RECEIVED WORD THAT WE'LL NEED 4 NEW TIRES @ $300/EA BECAUSE OUTSIDE WEARING IS OCCURRING. DEALER NOR MICHELIN TAKING RESPONSIBILITY OR WARRANTY, BOTH POINTING AT EACH OTHER FOR THE ISSUE. THIS APPEARS TO BE AN ONGOING ISSUE WITH THIS VEHICLE - WAS NOT DISCLOSED BEFORE PURCHASING THE SIENNA THAT TIRES WOULD ONLY LAST 20K MILES ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056428January 3, 2018
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2016 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO INCORRECT MILEAGE LISTED AT TIME OF PURCHASE. * LD *JS THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE PURCHASING THE VEHICLE IF THE INVESTIGATION RESULTS IN DISCOVERING THE ODOMETER WAS TAMPERED WITH. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051549November 30, 2017
EXTERIOR LIGHTING
WHEN THE HEADLIGHTS ARE OFF, THE DASHBOARD INSTRUMENTS (SPEEDOMETER) ARE VERY DIFFICULT TO SEEN WHEN OVERCAST OUTSIDE (NO BACK-LIGHTING). THIS IS OUR 3RD SIENNA AND WAS NOT AN ISSUE WITH PAST MODELS (2011 & 2013). THIS IS A SAFETY ISSUE IN THE IT REQUIRE EYES OFF THE ROAD LONGER THAN NECESSARY IN ORDER TO READY THE INSTRUMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046959November 17, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V585000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION TOYOTA ARAPAHOE AT 303-578-6111 AND WAS INFORMED THAT SHE WOULD RECEIVE A CALL BACK WHEN THE PARTS ARRIVE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL THE DEALER. THE CONTACT MENTIONED THAT THE DRIVER'S DOOR FAILED TO OPEN COMPLETELY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS DISTRIBUTION. *TT CONSUMER STATED DRIVER'S SIDE SLIDING. POWER DOORS HAD BEEN TURNED OFF WHEN RECALL RECEIVED IN OCT OR NOV 2016. UPDATED 8/13/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041862October 31, 2017
UNKNOWN OR OTHER
THE SIENNA EMISSIONS CONTROL DESIGN HAS AN INHERENT PROBLEM WITH ITS MECHANISM WHICH CANNOT BE DIAGNOSED PROPERLY AT THE SERVICE SHOP. MY 2008 WAS SERVICED ABOUT FIVE TIMES FOR THE SAME PROBLEM, DURING WHICH THE CARBON CANISTER WAS REPLACED AT ALL OCCASIONS TO FIX THE PROBLEM. ON THE DASHBOARD THE CHECK ENGINE LIGHT + TRAC OFF + VSC LIGHTS COME ON. IT INDICATES SOMETHING SERIOUS IS WRONG WITH THE VEHICLE. PLEASE READ THIS WEB LINK FOR COMPLETE DETAILS. WHY IS THIS PROBLEM NOT A RECALL AS TOYOTA HAS NO INTENTION TO FIX IT ??? :( HTTP://TOYOTA-SIENNA-CANISTER-DEFECT.BLOGSPOT.COM/2017/10/THE-TOYOTA-SIENNA-2008-2016-CARBON.HTML TRULY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040038October 26, 2017
UNKNOWN OR OTHER
THE DRIVER SIDE WINDOW SEAL COMES OUT WHEN YOU ROLL THE WINDOW DOWN. THE WINDOW THEN WILL AUTO GO BACK DOWN BECAUSE IT SENSES SOMETHING IN IT'S PATH (WHICH IS THE ACTUAL SEAL). I HAVE TO SLOWLY WORK THE SEAL BACK IN THE FRAME. THE DEALERSHIP MILTON MARTIN TOYOTA IMPLIED IT WAS BECAUSE I DID NOT KEEP MY WINDOW CLEAN ENOUGH. THEY HAVE GREASED IT,DIDN'T WORK. THEN THEY PUT A NEW SEAL IN, THAT IS COMING OUT NOW. AND NOW THEY ARE PUTTING ANOTHER NEW SEAL IN. THIS HAPPENED AT ABOUT 34K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034418October 18, 2017
STRUCTURE:BODY, SEAT BELTS
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOOR SPONTANEOUSLY OPENED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT CALLED ANTIAC TOYOTA (1817 AUTO CENTER DR, ANTIOCH, CA 94509) AND WAS INFORMED THAT THERE WAS NO OPEN RECALL OR REMEDY FOR THE FAILURE. IN ADDITION, WHILE DRIVING APPROXIMATELY 75 MPH, THE SEAT BELT SPONTANEOUSLY BECAME UNLOCKED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT BUCKLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN AN UNKNOWN RECALL FOR THE STRUCTURE. THE MANUFACTURER INFORMED THE CONTACT THAT NOTHING COULD BE DONE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034095October 17, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SEAT BELTS
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. WHILE DRIVING 70 MPH, THE DRIVER'S SEAT BELT FRACTURED WITHOUT WARNING. IN ADDITION, WHILE DRIVING VARIOUS LOW SPEEDS, BOTH SLIDING DOORS OPENED ON MORE THAN ONE OCCASION. THE CONTACT STATED THAT THE REAR PASSENGER SLIDING DOOR OPENED MOSTLY WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN UNKNOWN TOYOTA DEALER IN WALNUT CREEK, CALIFORNIA TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033823October 16, 2017
AIR BAGS
AIRBAG LIGHT CAME ON. TOYOTA SAYS A RECALL HAS NOT BEEN ISSUED AND NEEDS A DIAGNOSTIC THAT THEY WILL CHARGE FOR. I AM SEEING MANY COMPLAINTS ON LINE FOR EXACT ISSUE AND COSTS OF FIXING ISSUE COSTING 1500-3000 AND MORE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030461September 29, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LIA TOYOTA OF COLONIE, 2116 CENTRAL AVE, SCHENECTADY, NY 12304) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 888-270-9371 AND STATED THAT THE PARTS WERE AVAILABLE AND TO CONTACT THE DEALER. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029890September 26, 2017
UNKNOWN OR OTHER
THE WINDOWS ON ALL 4 DOORS OF THIS VEHICLES ARE CONSTANTLY HAVING DIRT/DEBRIS GETTING INSIDE THE DOOR. YOU CAN SEE THIS ON THE WINDOWS, AND THE FRONT ONES ARE THE WORST. IT'S A CONSTANT SOURCE OF ISSUE WITH SCRATCHING SOUNDS FROM THE WINDOWS GOING UP AND DOWN. THE OTHER ISSUE THAT HAS BEEN ONGOING FOR 4-5 MONTHS IS THE DRIVER'S SIDE WINDOW SEAL - IT BECOMES DETACHED FROM WINDOW FRAME AND EVENTUALLY GOES BACK INTO PLACE ONCE WINDOW PRESSES INTO THE DOOR. I HAVE HAD THE SEAL PUT BACK IN BY DEALER, HOWEVER, THE FIX DIDN'T LAST 2 MONTHS. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011559July 30, 2017
WHEELS, UNKNOWN OR OTHER
3 RUN FLAT BRIDGESTONE TIRES BLOWN UP WHILE DRIVING FOR NO REASON OR ROAD HAZARDS IN LESS THAN 21,000 MILES AND WITHIN 4 WEEKS. FIRST TIRE IN CHICAGO HIGHWAY, TRAVELING ABOUT 40 TO 50 MPH, SECOND IN ARKANSAS/OKLAHOMA HIGHWAY ABOUT 60 TO 70 MPH AND 3RD IN BOSTON/REVERE AREA TRAVELING 3 TO 7 MPH WHILE PARKING. NO OTHER DAMAGE TO TIRES. 2 SIDEWALLS BLOWN AND ONE CRACKED IN THE MIDDLE. SAME BRAND TIRES, TWO DIFFERENT MODELS. BRIDGESTONE DUELER AND BRIDGESTONE TURANZA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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