Toyota Sienna Complaints (2001)

180 consumer complaints on file.

#10508379April 16, 2013
SERVICE BRAKES
WHILE DRIVING AT SLOW SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE DECELERATION IS ALMOST ZERO. PRESSING HARDER ON THE PEDAL DOES NOTHING TO INCREASE THE DECELERATION. THIS HAS HAPPENED NUMEROUS TIMES. I HAVE HAD THE VEHICLE INTO THE SHOP SEVERAL TIMES AND NOTHING COULD BE FOUND. I HAVE REPLACED THE MASTER CYLINDER WITH NO CHANGE. CRASHES WERE AVERTED IN SOME CASES BY INCHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505177April 1, 2013
SERVICE BRAKES
I REPLACED MY BRAKES PAD AND ROUTERS LESS THAN A YEAR AGO AND REPLACED ALL 4 TIRES DECEMBER 2012 AT SEARS. MY ABS LIGHT AND TIRE PRESSURE LIGHT COME ON EVERY TIME I DRIVE AND RECENTLY I PULLED OUT OF MY DRIVEWAY AT NO MORE THAN 5 MPH AND PRESSED ON THE BRAKE AND I COULDN'T STOP REVERSING IN THE STREET. I FELL WHEN I DRIVING THE ANTI BRAKE SYSTEM TRIES TO WORK. BECAUSE MY PEDAL JUMPS AND VIBRATES AND I HEAR CLICKING GRINDING SOUNDS. I HAVE HAD TO STOP INTERSECTIONS BECAUSE MY VAN WOULDN'T STOP WHEN I NEEDED IT TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453458March 29, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG GASOLINE FUEL ODOR WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT THE ODOR WAS DUE TO A FAULTY FUEL CANISTER AND CAP. THE DEALER REPLACED THE FUEL CANISTER AND CAP BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FAILURE WAS LOCATED AT THE FUEL PIPE ASSEMBLY LINES. THE FUEL PIPE ASSEMBLY LINES WERE REPLACED TWICE TO CORRECT THE FAILURE. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR, DUE THE VEHICLE MILEAGE. THE FAILURE MILEAGE WAS 102,542 AND THE CURRENT MILEAGE WAS 103,515.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434075November 3, 2011
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE LEFT AND RIGHT REAR PASSENGER DOORS FAILED TO OPEN DUE TO BREAKAGE OF THE CABLE. I AM UNCERTAIN OF WHETHER THE CHILD SAFETY LOCKS WERE ENGAGED, HOWEVER, THE DOORS WILL NOT OPEN WIDER THAN APPROX. 6". REAR PASSENGERS HAD TO CRAWL OUT OF THE VAN VIA THE DRIVER'S OR FRONT PASSENGER DOOR. I AM ELATED THAT THE FAILURE OF THE DOORS DID NOT OCCUR DURING A HAZARDOUS CONDITION, SINCE THIS WOULD HAVE PLACED THE REAR OCCUPANTS IN EXTREME DANGER. IF TOYOTA AND NHTSA WAS AWARE THAT THERE IS A FAILURE IN THE CABLES AND THE MANUAL RELEASE OF THE REAR DOORS, THERE SHOULD HAVE BEEN A SAFETY ALERT AND/OR RECALL OF THE VEHICLES FOR REPAIR OF THE VANS. THE FAILURE OF THE DOORS IS NOT SIMPLY A MATTER OF COSMETIC ISSUES, IT IS POTENTIALLY HAZARDOUS AND LIFE THREATENING. AT A MINIMUM, THE DOORS SHOULD HAVE ALLOWED FOR MANUAL OPENING AND CLOSING, IF THE CABLES SHOULD BREAK. THE BREAKING OF THE CABLE, ALONG WITH THE INABILITY TO OPEN THE DOOR IS A DEFECT IN WORKMANSHIP, SINCE THE DOOR DID NOT OPEN TO ALLOW THE PASSENGERS TO EXIT THE VEHICLE. I AM REQUESTING, ALONG WITH ALL OF THE OTHER OWNERS WHO HAVE REGISTERED COMPLAINTS, THAT THE AGENCY INVESTIGATE THIS MATTER. AT A MINIMUM, THE DOORS SHOULD DEFAULT TO MANUAL MODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433801November 1, 2011
TIRES
I HAVE A SIGNIFICANT SAFETY ISSUE THAT DOES NOT FIT THE ORDINARY TYPE OF COMPLAINT. I BELIEVE THAT THE TIRE INDUSTRY IS PUTTING THOUSANDS OF DRIVERS AT RISK IN WINTER DRIVING BECAUSE OF POLICIES THAT IGNORE NORMAL DRIVING CONDITIONS. BECAUSE OF TEST ON VEHICLES THAT ARE SKIDDING OUT OF CONTROL THEY ARE MAKING POLICIES THAT PUT THE DRIVER AT RISK WHEN DRIVING IN SNOW. THEY RECOMMEND THAT TWO TIRES WITH GREATER TREAD ALWAYS BE INSTALLED ON THE REAR WHEELS. SKIDS ARE A RESULT OF DRIVING TOO FAST. HOWEVER IF YOU CANNOT MOVE THE CAR THEIR RECOMMENDATION IS OF ABSOLUTELY NO VALUE. IF YOU HAVE A FRONT WHEEL DRIVE VEHICLE IN DEEP SNOW AND CANNOT GET ENOUGH TRACTION YOU CANNOT MOVE. IF YOU ARE DRIVING AND A SNOW PLOW MAKE A PILE IN YOUR PATH IT MAY STOP YOUR CAN AND YOU MAY GET HIT IN THE BACKEND. IF YOU HAVE A STEEP HILL AND CAN'T GET UP YOU ARE A BIG HAZARD FOR ALL TRAFFIC BEHIND YOU. I TRY TO DRIVE WITH MY FRONT WHEELS IN MIND AND TO AVOID AT ALL COST LOSING TRACTION. ALSO IF YOU HAVE ABS BRAKES THEY MINIMIZE THE EFFECTS OF REAR WHEEL SKIDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427817September 28, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
POWER SLIDING DOOR STUCK. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424291September 8, 2011
STEERING
TL* THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STARTED TO DRIFT FROM SIDE TO SIDE AND SHE WAS UNABLE TO CONTROL THE STEERING WHEEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421331August 24, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 60 TO 65 MPH, THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING. THE VEHICLE WAS UNABLE TO RESTART SO IT WAS TOWED TO AN INDEPENDENT MECHANIC. AFTER DIAGNOSIS, THEY ADVISED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO SLUDGE BUILD-UP AND OIL JELLING. THE VEHICLE WAS REPAIRED FOR THE ENGINE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 134,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420074August 18, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I PURCHASED A BRAND NEW 2001 TOYOTA SIENNA XLE IN 2001. THE PASSENGER SIDE POWER SLIDING DOOR HAS GIVEN US PROBLEM SINCE WE PURCHASED THE CAR. WE HAD IT BACK TO THE DEALER FOR THE SAME POWER DOOR ISSUE AT LEAST 11 TIMES. THEY NOW WANT TO CHARGE ME. THE NTSB SHOULD FORCE A RECALL TO FIX THIS ISSUE. THE DOOR WILL NOT OPEN OR CLOSE AND NOW IT WILL NOT MOVE AT ALL EITHER BY REMOTE OR MANUALLY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420077August 18, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I PURCHASED A BRAND NEW 2001 TOYOTA SIENNA XLE IN 2001. THE PASSENGER SIDE POWER SLIDING DOOR AND THE DRIVERS SIDE POWER SLIDING DOOR HAS GIVEN US PROBLEMS SINCE WE PURCHASED THE CAR. WE HAD IT BACK TO THE DEALER FOR THE SAME POWER DOOR ISSUE AT LEAST 11 TIMES. THEY NOW WANT TO CHARGE ME. THE NTSB SHOULD FORCE A RECALL TO FIX THIS ISSUE. THE DOOR WILL NOT OPEN OR CLOSE AND NOW IT WILL NOT MOVE AT ALL EITHER BY REMOTE OR MANUALLY. WE PURCHASED THE DUAL POWER SLIDERS AS A CONVENIENCE AND NOW WE HAVE INCONVENIENCE. WE HAVE NOT BEEN ABLE TO USE THE DOOR PROPERLY FOR YEARS, WE HAVE NEVER HAD THE BENEFIT OF THE POWER SLIDING DOORS THAT WE PAID FOR. I WOULD REQUEST THAT THE GOVERNMENT INVESTIGATE THE NUMEROUS COMPLAINTS ON THE VARIOUS BLOGS FOR THE SAME ISSUE DESCRIBED HERE. WE HAVE HAD THIS PROBLEM FOR OVER TEN YEARS WITHOUT A RESOLUTION PROVIDED BY TOYOTA. THE DOORS STILL DO NOT FUNCTION. TOYOTA DOES NOT CARE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420211August 14, 2011
AIR BAGS
ON OCTOBER 28,2006, MY SON AND I RETURNED TO THE SITE OF THE ACCIDENT, THE NC STATE HIGHWAY PATROL DRIVING TRACK. ONCE THROUGH REGISTRATION, WE RE-ENTERED THE 2001 TOYOTA SIENNA MINIVAN. UNFORTUNATELY, WE DID NOT USE THE SEAT BELTS, SINCE WE COULD SEE THE SPOT WE HAD BEEN ASSIGNED. SOMETIME DURING THIS MOVE, I MUST HAVE HAD A SEIZURE, SINCE THE ONLY THING I REMEMBER IS SOMEONE HELPING ME OUT OF THE DRIVER'S SIDE DOOR. ONCE AT THE HOSPITAL, I LAPSED INTO A COMA, WHICH WAS TO LAST FOR THE NEXT 18 DAYS. ONCE I WOKE UP, I WAS TOLD THAT MY SON HAD DIED, AND WAS BURIED. IT WAS STATED TO ME THAT WE WEREN'T WEARING OUR SEAT BELTS. I SAID, "WHAT ABOUT THE AIRBAGS?" THEY HADN'T DEPLOYED, IT TURNED OUT. I REALIZE THAT WE WOULD HAVE BEEN MORE SAFE IF WE HAD BEEN WEARING OUR SEAT BELTS. BUT I ALSO KNOW THAT THE AIRBAGS SHOULD HAVE DEPLOYED, SINCE THE ESTIMATED SPEED AT TIME OF IMPACT WAS 50 MPH. SINCE WE HAD GONE THROUGH A CREEK, AND SLAMMED INTO THE OPPOSITE CREEK BANK IN A BASIC HEAD ON COLLISION. I ALSO KNOW THAT THINGS WOULD HAVE BEEN CONSIDERABLY DIFFERENT IF THE AIRBAGS HAD DEPLOYED, SINCE BOTH MY SON AND I SUSTAINED TRAUMATIC BRAIN INJURIES (TBI'S) . ONCE I WAS ABLE TO USE A COMPUTER, I RESEARCHED AIRBAG FAILURES IN TOYOTA VEHICLES, AND FOUND NUMEROUS INCIDENTS AND ANECDOTES OF OTHER PEOPLES'S EXPERIENCE WITH THE SAME PROBLEM - FAILURE OF THE AIRBAGS TO DEPLOY, WHEN IT WAS CLEARLY OBVIOUS THAT THEY WERE NEEDED. I ALSO WONDERED ABOUT THE COMMONALITY OF THE PROBLEM, AND BEGAN TO SUSPECT A COMPANY-WIDE POLICY TO MAKE IT VERY HARD FOR THE AIRBAGS TO DEPLOY, SINCE IT WAS A HOT TOPIC THEN TO TALK ABOUT AIRBAGS AS AN ENEMY, SINCE SOME REPORTS WERE NOTING ACCIDENTS AND INJURIES ATTRIBUTED TO THE AIRBAGS' MIS-DEPLOYMENT. I AM NOT AT PEACE WITH THE TOYOTA COMPANY'S USUAL DENIAL OF ANYTHING NOT WORKING PERFECTLY AND PROPERLY AND THAT THERE WAS A SAFETY ISSUE INVOLVING THEIR AIRBAGS.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#10409026June 27, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS 2001 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH REAR SLIDING DOORS HANDLES FAILED. THE EXTERIOR HANDLE ON THE REAR LIFT GATE ALSO FAILED. AS A RESULT, THE POWER MOTOR ON BOTH SLIDING DOORS WAS REMOVED. DUE TO THE REMOVAL OF THE POWER MOTORS, THE CONTACT STATED THAT THE DOOR HANDLES WERE TOO THIN TO SUCCESSFULLY OPEN AND CLOSE THE DOORS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES, BUT OFFERED NO ASSISTANCE AND ADVISED THE CONTACT TO REPLACE THE DOOR HANDLES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404246June 2, 2011
SEAT BELTS
TL*THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACTS REAR SEAT BELT WAS PULLED OUT OF THE HOUSING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE SEAT BELT REPAIRED. THE MECHANIC ADVISED THE CONTACT THAT THE FAILURE WAS CAUSED FROM EXTENSIVE USE OVER TIME. THE CONTACT STATED THE SEAT BELT SHOULD NEVER COME OUT OF THE HOUSING AND IF THE VEHICLE WAS INVOLVED IN A CRASH SOMEONE COULD GET INJURED DUE TO THE SEAT BELT MALFUNCTIONING. THE CONTACT HAD NOT CALLED THE MANUFACTURER. THE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403690May 29, 2011
AIR BAGS
AFTER STOPPING FOR REGISTRATION, MY SON AND I GOT BACK INTO OUR 2001 TOYOTA SIENNA MINIVAN TO CONTINUE ON TO OUR PREVIOUSLY REGISTERED SITE AT A CUB SCOUTS "JAMBOREE". I THINK THAT I HAD A SEIZURE (I DON'T REMEMBER ANYTHING AT THIS TIME). NEITHER I NOR MY CHILD WAS BUCKLED IN, AND WE TRAVELED ACROSS A FIELD AND ACROSS A SMALL CREEK, WITH THE END RESULT THE HEAD-ON COLLISION INTO THE FAR SIDE OF THE CREEK. I WAS BADLY INJURED, AND MY SON WAS DECLARED "BRAIN DEAD" 5 DAYS LATER. NO AIR BAGS DEPLOYED, AND I AM NOW REPORTING IT BECAUSE IF THEY HAD, WE MAY HAVE HAD AN ENTIRELY DIFFERENT RESULT. AFTER RESEARCHING THIS PARTICULAR PROBLEM, I DISCOVERED THAT THE FAILURE TO DEPLOY AIR BAGS WAS CITED BY A PREVIOUS AUTHOR. I AM INTRIGUED, TO SAY THE LEAST.... *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10402175May 20, 2011
LATCHES/LOCKS/LINKAGES
{MUCH OF THIS CONTENT IS COPIED FROM ANOTHER COMPLAINT, BUT WE ARE EXPERIENCING THE SAME PROBLEMS} SLIDING DOOR LATCHES GET STUCK SOMETIMES IN THE OPEN AND SOMETIMES IN THE CLOSED POSITION. WHEN DOORS ARE CLOSED WE ARE UNABLE TO PUSH THE BUTTON INSIDE OR USE THE OUTSIDE HANDLE TO RELEASE THE LATCH AND OPEN THE DOOR. IF THE DOOR IS OPEN WHEN THIS HAPPENS WE ARE THEN UNABLE TO CLOSE THE DOOR AS IT WILL NOT LATCH. WHEN THE DOOR REMAINS OPEN THIS IS AN OBVIOUS SAFETY ISSUE AND THE VAN IS UNDRIVEABLE AS DOING SO WOULD PUT THE PASSENGERS AT RISK. WHEN THE DOOR IS STUCK IN A CLOSE POSITION IT MAKES EXITING THE VEHICLE DIFFICULT WHICH WOULD BE A SAFETY ISSUE IF THERE WERE AN EMERGENCY AND A QUICK EXIT WERE NECESSARY. THE BACK HATCH LATCH HAS ALSO BROKEN. WE HAVE REMOVED THE COVER FROM THE BACK HATCH AND WITH A GREAT DEAL OF MANIPULATION WE CAN USUALLY MAKE THIS DOOR WORK. THE POWER SLIDING DOOR IS NOW STUCK OPEN AND WILL NOT CLOSE. THE OUTSIDE HANDLE HAS COMPLETELY BROKEN OFF. THE HANDLE ON THE MANUAL SLIDING DOOR IS GOING TO BREAK OFF SOON. PLEASE NOTE THE VEHICLE IS IN GOOD SHAPE OTHERWISE AND HAS NEVER BEEN IN AN ACCIDENT. 2001 TOYOTA SIENNA LE/XLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390034March 14, 2011
LATCHES/LOCKS/LINKAGES
REAR TAILGATE LATCH BROKE. BECAUSE THERE'S NO REMOTE WAY TO OPEN THE LATCH (EITHER WIRELESS OR WIRED), IT'S NECESSARY TO CLIMB INSIDE THE VEHICLE REMOVE AND DISASSEMBLE THE INTERIOR REAR-HATCH DOOR PANELING AND MANUALLY ENGAGE THE RELEASE CABLE. THIS IS THE THIRD TIME THIS HAS HAPPENED WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386911March 8, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2001 TOYOTA SIENNA. WHILE APPLYING PRESSURE TO THE BRAKES, THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE ABS MOTOR. THE BRAKES DID NOT ENGAGE AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 120,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10381167February 8, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS 2001 TOYOTA SIENNA. THE CONTACT STATED THAT THE RUNNING BOARD ON THE DRIVER SIDE FRACTURED AND COLLAPSED AFTER HE STEPPED ONTO IT TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE RUNNING BOARD WAS RUSTED UNDERNEATH AND WOULD NEED REPLACING. IN ADDITION, THE DEALER ADVISED THAT THE RUNNING BOARDS WERE NO LONGER BEING MANUFACTURED BY THE ORIGINAL MANUFACTURER. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373201December 29, 2010
SEAT BELTS
OUR 2001 TOYOTA SIENNA HAS SEATBELT PROBLEMS. 3 OF THE SEATBELTS ARE NOW USELESS (LOCKED UP) AND THE DRIVER SEATBELT GETS TWISTED UP ALL THE TIME. THEY ARE FAULTY SEATBELTS. THIS IS THE FIRST VEHICLE THAT THE SEATBELTS HAVE GONE OUT AT 70,000 MILES. DANGEROUS. NOT HAPPY. DON'T BUY TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369492December 7, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS 2001 TOYOTA SIENNA. THE CONTACT STATED THE DOOR LATCHES WERE FRACTURED ON THE FRONT DRIVER, PASSENGER AND REAR PASSENGER SLIDING DOOR. THE DRIVER SIDE SLIDING DOOR FAILED AND WAS UNABLE TO BE OPENED. THE CONTACT STATED THAT THE ONLY WAY TO ENTER THE VEHICLE WAS FROM THE REAR HATCH. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna