Toyota Sienna Complaints (1999)

215 consumer complaints on file.

#10313802February 24, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1999 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE ACCELERATED IN REVERSE AND HIT SOMEONE THAT WAS STANDING IN THE GARAGE. THERE WAS ONE FATALITY DUE TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 3500. THE VIN WAS NOT AVAILABLE. UPDATES 9/21/2011*CW
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10313039February 23, 2010
VEHICLE SPEED CONTROL
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) MY 1999 TOYOTA SIENNA, AT TIMES UNINTENDED ACCELERATED. I WAS INVOLVED IN AN ACCIDENT IN 2002 WITH THIS PROBLEM. THE VAN ACCELERATED AT I HIT A POLE. OCCASIONALLY IT APPEARS THAT STILL DO THE SAME AT TIMES. I TAKE TO THE DEALER ONE TIME AND THEY DID NOT SE ANYTHING WRONG. I AM DRIVING REALLY CAREFULLY NOW KEEPING ALWAYS TWO THREE CAR DISTANCE. NEED ASSISTANCE [XXX] *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310531February 15, 2010
STRUCTURE
I HAVE OWNED MY 1999 SIENNA FOR 5 YEARS. TWO MONTHS AFTER PURCHASING MY REAR HATCH DOOR HANDLE SNAPPED. 3 YEARS LATER IT HAPPENED AGAIN. NOW, EVERY DOOR HANDLE ON THE VAN IS BROKE. THE SLIDER DOORS STICK CAUSING YOU TO HAVE TO PULL HARD ON THE DOORS TO OPEN. (AND THEY WERE NOT STICKY FROM SODA) LAST MONTH BOTH THE DRIVER AND THE PASSENGER FRONT DOOR HANDLES BROKE. THE DESIGN OF THE HANDLES ARE POOR IN THAT THE WEIGHT IS NOT EVENLY DISTRIBUTED WHY PULLING THE HANDLE. IT ALL ON ONE SIDE AND THE WEAKER SIDE SNAPS. THE REAR IS A CHEAP PLASTIC THAT SNAPS FOR NO REASON. IF YOU GO ON THE WEB THERE ARE NUMEROUS COMPLAINTS OF THE REAR HATCH AND THE SLIDING DOOR HANDLES BREAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302973January 28, 2010
ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I AM REPORTING ANOTHER TOYOTA STICKY ACCELERATOR PEDAL. OUR 1999 SIENNA MINIVAN HAS HAD 3 INCIDENTS OF STUCK ACCELERATOR, THE MOST RECENT WAS JAN. 21, 2010. I BELIEVE IT HAS BECOME "STUCK" BETWEEN 40 AND 45MPH. OTHER INCIDENTS WERE IN SUMMER (CANNOT REMEMBER DATE) AND OCTOBER 2009. THE 1ST INCIDENT WAS BRIEF AND CORRECTED QUICKLY BY PUSHING DOWN ON THE PEDAL TO "FREE IT", THE 2ND INCIDENT REQUIRED BRAKING AND PUTTING THE CAR IN NEUTRAL AND SHOVING THE PEDAL WITH MY FOOT TO THE LEFT AND RIGHT TO FREE IT UP. I WAS ABLE TO DRIVE THE CAR TO THE SHOULDER, TURNED THE CAR OFF AND THEN THE PEDAL SEEMED TO WORK OK, ALTHOUGH A BIT SLUGGISH RESPONSE. OUR MECHANIC FIXED THE THROTTLE BODY AND THE CAR HAS NOT HAD ANOTHER INCIDENT UNTIL LAST WEEK. THE MOST RECENT INCIDENT WAS MORE HARROWING IN THAT THERE WAS NOT MUCH ROOM TO MANEUVER THE CAR SINCE WE WERE HEADED FOR LOTS OF CARS STOPPED AT A TRAFFIC LIGHT. I TRIED TO SLOW THE CAR BY BRAKING HARD WITH THE LEFT FOOT AND SHOVING THE ACCELERATOR. PEDAL DOWN AND SIDE TO SIDE WHILE IN NEUTRAL BUT THIS DID NOT WORK QUICKLY LIKE THE OCTOBER INCIDENT. I WAS ABLE TO PULL OVER TO A SHOULDER BEFORE CRASHING BUT IT TOOK MUCH LONGER FOR THE CAR TO STOP THIS TIME, AND I ACTUALLY THREW THE CAR IN PARK TO STOP THE CAR! I TURNED OFF THE CAR AND AFTER A FEW MINUTES, WAS COMPOSED ENOUGH TO DRIVE IT. OUR DEALER WILL CHECK THE CAR JAN 29. THE FLOOR MAT DOES NOT APPEAR TO BE INVOLVED JAMMING INTO THE PEDAL, SO IT IS PROBABLY A MECHANICAL "CATCH" THAT IS GETTING HUNG UP WHEN THE PEDAL IS DOWN A CERTAIN DISTANCE. WE THOUGHT THE SAFETY GURUS WOULD WANT TO KNOW. LUCKILY NO CRASHES HAVE OCCURRED YET! *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302233January 25, 2010
TIRES, TIRES:TREAD/BELT
I BOUGHT 4 MICHELIN TIRES (P205/70R 15 X RAD) FOR MY MINIVAN IN JUNE 2006. THIS MONTH THE STEERING WHEEL OF MY CAR STARTED TO SHAKE VIOLENTLY AT LOW SPEED. I BROUGHT MY CAR TO DEALER. I WAS TOLD THAT THE TWO BELTS INSIDE OF THE TIRES SEPARATED. I WAS RECOMMENDED TO REPLACE THESE TIRES. THESE TIRES HAVE A 80,000 MILE WARRANTY, BUT THEY ONLY RUN LESS THAN 40,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284000September 15, 2009
STRUCTURE:BODY
TOYOTA SIENNA 1999 THE POWER SLIDING DOOR GIVING A PROBLEM FROM LAST THREE YEARS AND NOW COMPLETELY JAM, NEITHER OPEN NOR CLOSES. THE OTHER SIDE DOOR HANDLE IS VERY POOR QUALITY AND BROKE TWICE NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280387August 13, 2009
STRUCTURE:BODY:DOOR
CABLE ON PASSENGER SIDE SLIDING DOOR OF 1999 TOYOTA SIENNA VAN SNAPPED AND NOW THE DOOR WILL NOT OPEN AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278321July 26, 2009
SERVICE BRAKES, HYDRAULIC
1999 TOYOTA SIENNA 56000 MILES ,, WE WERE DRIVING AT 60 MPH ON I 294 SOUTH AND THE BRAKES COMPLETELY FAILED ,,,MY WIFE KEPT PUMPING THEM AND LOST CONTROL , WE HIT THE MEDIAN AND THE CAR ROLLED OVER THRICE AND ENDED UP STOPPING ON THE ROOF ,, ME, WIFE AND TWO KIDS WERE SAFE BY THE WILL OF GOD ,, ALL INSEAT BELTS ,,HAD GOTTEN OIL CHANGE ,ROUTINE MAINTENANCE 13 DAYS AGO ,, STILL HAVE THE RECEIPT FROM JIFFY LUBE THAT SAYS BRAKE FLUID OKAY ,,, WE ARE SCARED TO DRIVE ANY CAR NOW. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10277324July 18, 2009
STRUCTURE:BODY
REAR DOOR HANDLE BROKE LEAVING ONE UNABLE TO OPEN REAR DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277326July 18, 2009
STRUCTURE:BODY
PASSENGER POWER SLIDING DOOR FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275783July 5, 2009
STRUCTURE:FRAME AND MEMBERS
THE REAR DOOR OF OUR 1999 SIENNA VAN HAS ALREADY BROKEN TWICE SINCE WE PURCHASED IT 5 YEARS AGO. I REPLACED IT ONCE, BUT CANNOT AFFORD TO AGAIN. AS A RESULT, I CANNOT GET TO THE BACK WHICH ALSO PREVENTS ME FROM GETTING TO MY SPARE TIRE SHOULD I NEED IT. IN ADDITION, WHEN THE BACK HANDLE BROKE A YEAR AGO A WEEK LATER A SLIDING DOOR HANDLE. NOW, THREE DAYS AGO, ANOTHER SLIDING DOOR HAS BROKEN. I HAVE NO MONEY TO REPLACE THIS HANDLES AND IT WILL RUN ABOUT 1,000 TO FIX ALL THREE. FURTHER, THE SLIDING DOOR PANELS KEEP LIFTING AND I HAVE TRIED REPLACING THE PEGS WITH NO LUCK. I HAVE NEVER OWNED A CAR THAT HAS HAD NO MANY ISSUE WITH DOOR HANDLES. THEY SHOULD LAST THE LIFE TIME OF THE CAR. I SEE THROUGHOUT THE WEB OTHERS WHO HAVE COMPLAINED ABOUT THE SAME ISSUE. WHEN I CALL FOR USED PARTS, THEY ARE BACKED ORDERED BECAUSE THERE ARE NO MANY REQUEST FOR THEM. ESPECIALLY THE BACK DOOR ONE. I REALLY BELIEVE THEY ARE DEFECTIVE AND WERE NOT MADE TO WITH STAND OPEN AND CLOSING ON A DAILY BASES. I THINK THEY MADE THEM THINKING THEY WOULD BE ON DOORS THAT AUTOMATICALLY RELEASED AND OPENED VERSUS MANUAL DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275058June 26, 2009
SERVICE BRAKES, HYDRAULIC
DRIVING ON HIGHWAY AT 65 MPH APPLIED BRAKES AND THE PEDAL WENT TO THE FLOOR -- NO BRAKING OCCURRED. HAPPENED ONCE BEFORE ON A CITY STREET. *TR SEEMINGLY RANDOM FAILURE WHICH THE DEALER SAYS THEY HAVE NEVER HEARD OF AND HAVE NO KNOWLEDGE OF HOW TO FIX SINCE IT'S INTERMITTENT. NOTHING HAS BEEN CHANGED SINCE EVERYTHING IS SUPPOSEDLY WORKING CORRECTLY. THE DEALER WANTS TO SEE THE CAR AGAIN IF THE PROBLEM OCCURS AGAIN -- BUT THE CAR MIGHT BE TOTALED BY THEN - -HOPEFULLY NO ONE WILL BE HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274197June 18, 2009
STRUCTURE
I AM WRITING IN REGARDS TO MY 1999 TOYOTA SIENNA XLE. WE HAVE HAD (AND LOVED) THIS CAR FOR ALL OF IT 134,000 MILES, BUT RECENTLY THE POWER SLIDING DOOR (ON THE PASSENGER SIDE) STOPPED WORKING. USING BRUTE FORCE, AN ADULT CAN MANUALLY PULL THE DOOR OPEN AND SHUT, BUT A CHILD CANNOT. MY LOCAL TOYOTA ADMITS THAT THIS IS A "DESIGN ISSUE" AND THAT HE'S SEEN "DOZENS" OF SUCH CASES, BUT THAT HAS NO BEARING ON THE FACT THAT IT COSTS UPWARDS OF $1600 TO MAKE THE FIX. THIS HARDLY SEEMS FAIR, REASONABLE OR SAFE. I'M SURE TOYOTA WILL SPRING INTO ACTION ONCE A VAN WITH A SLIDING DOOR IS INVOLVED IN AN ACCIDENT WHERE A CHILD IS TRAPPED AND HURT, BUT IT'S TOO BAD THAT IT WILL HAVE TO COME TO THAT FOR THEM TO DO WHAT'S CLEARLY RIGHT. THE NHTSA SHOULD INVESTIGATE THIS ISSUE FURTHER -- A RECALL OF SOME KIND IS CLEARLY WARRANTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245335October 14, 2008
LATCHES/LOCKS/LINKAGES
REAR DOOR HANDLE BROKE LEAVING DOOR UNABLE TO BE OPENED. POWER SLIDING DOOR DOES NOT WORK LEAVING DOOR DIFFICULT TO OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242942September 19, 2008
STRUCTURE:BODY:DOOR
SINCE I HAVE OWNED MY 1999, THE REAR HATCH HANDLE IS BROKEN TWICE AND THE SLIDING DOOR HANDLE ON THE DRIVER SIDE HAS ALSO BROKEN. WE I CALL FOR PARTS I FIND OUT THAT THE REAR IS ON BACK ORDER DUE TO IT BEING SUCH IN DEMAND FOR REPLACEMENT. I ALSO FOUND OUT THAT ANOTHER SIENNA OWNER WAS CALLING FOR THE SAME ISSUE WITH THE SLIDING DOOR HANDLE. ITS SEEMS THESE HANDLES ARE MADE VERY POOR AND DO NOT WITHSTAND THE PULL ACTION REQUIRED TO OPEN AND CLOSE THE DOOR. ON THE REAR, THERE IS A TINY PIECE THAT CONSTANTLY BREAKS OFF CAUSING THE HANDLE TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231555June 19, 2008
ELECTRICAL SYSTEM:STARTER ASSEMBLY
I AM THE FIRST OWNER OF THE 1999 TOYOTA SIENNA LE WITH WHICH HAS ONLY 61,000 MILES SO FAR. HOWEVER, IN THE EVENING OF TWO DAYS AGO, I STARTED IT AND COULDN'T STOP IT ANYMORE. IT KEPT RUNNING EVEN I TOOK THE KEY OUT. I WAS SO AFRAID OF CAUSING FIRE EVENTUALLY, BUT I STILL HAD TO DRIVE AROUND TRYING TO STOP IT. EVENTUALLY I SMELT SOMETHING BURNING AND I WAS ABLE TO STOP IT FROM RUNNING. THE CAR WAS TOWED TO TOYOTA DEALER IN DUBLIN, CA TO HAVE THE STARTER REPLACED. THIS IS SCARY PROBLEM FOR THE CAR I BOUGHT IN THE BELIEF OF SAFETY AND RELIABILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193313June 14, 2007
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
THE REAR HATCH HANDLE JUST SNAPPED IN MY HAND AS I TRIED TO OPEN THE HATCH. DEALER INITIALLY ESTIMATED REPAIR COSTS AT $350-$600 BECAUSE THEY HAD TO "BREAK INTO THE CAR." ACTUAL REPAIR COST WAS $250 FOR A POORLY DESIGNED PART. MECHANIC TOLD ME THE DESIGN AND PLACEMENT OF THE HATCH HANDLE IS SUBJECT TO CONSTANT EXHAUST FUMES FROM THE REAR OF THE CAR, WEAKENING THE PLASTIC HANDLE. NO INSIDE HATCH RELEASE IS AVAILABLE MAKING THIS A SAFETY ISSUE IN THE EVENT THE SIDE DOORS ARE DAMAGED IN AN ACCIDENT. POOR ENGINEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188790April 25, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
I TRIED TO OPEN THE REAR EXTERIOR DOOR IN THE BACK AND THE HANDLE MADE A SNAPPING SOUND AND IS NOW STUCK IN THE OPEN POSITION AND NOW THE DOOR WILL NOT OPEN ON THE OUTSIDE AND I DON'T SEE A WAY TO OPEN IT ON THE INSIDE. I PURCHASED THE VAN TO TRANSPORT MY GRANDKIDS. NOW I'M FEARFUL TO TAKE THEM ANYWHERE IN IT NOW FOR THEIR SAFETY REASONS. JUST IN CASE I HAVE TO GET IN THAT WAY FOR AN EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188468April 20, 2007
AIR BAGS:FRONTAL
THE CONTACT DRIVES 1999 TOYOTA SIENNA (FAILURE MILEAGE: 100K). HE STATED THAT YESTERDAY WHLE DRIVING HE WAS INVOLVED IN A HEAD ON COLLISION WITH A SEMI-TRUCK. HE STATED THAT HIS VEHICLE WAS IN PERFECT CONDITION, HOWEVER AT THE TIME OF THE ACCIDENT, THE AIRBAGS DID NOT DEPLOY. AS A RESULT HE WAS INJURED: JAW AND HEAD IMPACT TO THE STEERING WHEEL. THERE WAS A REPORT TO THE POLICE. THE CONTACT HAS LEFT A MESSAGE WITH TOYOTA.--DS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10185355March 16, 2007
AIR BAGS
MY 16 YEAR OLD DAUGHTER WAS DRIVING OUR TOYOTA SIENNA WHEN SHE RAN INTO THE BACK OF ANOTHER VEHICLE (THAT HAD JUST BEEN INVOLVED IN AN ACCIDENT) AT ABOUT 35-40 MILES PER HOUR. IN SPITE OF A FRONT IMPACT COLLISION THAT BUCKLED THE HOOD AND TOTALLED OUR VAN, THE AIRBAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK. THIS CAUSED MY DAUGHTER TO HIT HER HEAD ON THE STEERING WHEEL. MY CONCERN IS OVER THE FACT THAT THE AIR BAGS DID NOT DEPLOY. EVEN THOUGH THE VAN IS 8 YEARS OLD THERE HAS NEVER BEEN ANOTHER ACCIDENT IN IT AND NO TAMPERING HAS BEEN DONE WITH THE AIRBAG SYSTEM. IT SHOULD HAVE DEPLOYED AND I AM CONCERNED ABOUT DEFECT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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