Toyota Sienna Complaints (2011)

615 consumer complaints on file.

#10980394April 25, 2017
AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980068April 24, 2017
AIR BAGS
AIR BAG RECALL MAY 23, 2016 NOT REPAIRED AS YET. HAVE CANCELED TWO VACATION TRIPS NEED VAN REPAIRED ASAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980261April 24, 2017
AIR BAGS
SUMMARY: THE SUBJECT VEHICLES ARE EQUIPPED WITH FRONT PASSENGER AIRBAG INFLATORS PRODUCED BY TAKATA. ACCORDING TO TAKATA, THE PROPELLANT IN THESE INFLATORS MAY DEGRADE AFTER PROLONGED EXPOSURE TO HIGH ABSOLUTE HUMIDITY AND FLUCTUATING HIGH TEMPERATURES. DEGRADED PROPELLANT CAN CAUSE INFLATOR RUPTURE DURING AIRBAG DEPLOYMENT. SAFETY RISK: IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, STRIKING THE VEHICLE OCCUPANTS, AND RESULT IN SERIOUS INJURY OR DEATH. REMEDY: TOYOTA IS CURRENTLY PREPARING THE REMEDY FOR THIS CONDITION AND WILL PROVIDE ADDITIONAL INFORMATION AS IT BECOMES AVAILABLE. THE REMEDY, WHEN AVAILABLE, WILL CONSIST OF THE REPLACEMENT OF THE AIRBAG INFLATOR OR THE AIRBAG ASSEMBLY, DEPENDING ON THE VEHICLE MODEL. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980262April 24, 2017
WHEELS
SUMMARY: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2011 THROUGH 2012 SIENNA VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 110, TIRE SELECTIONS AND RIMS. THESE VEHICLES DO NOT MEET THE REQUIREMENT FOR DISPLAYING THE CORRECT VEHICLE CAPACITY WEIGHT AS THE RATED LOAD FOR THE COMBINATION OF CARGO AND OCCUPANTS. SAFETY RISK: INCORRECT INFORMATION ON THE VEHICLE PLACARD MAY LEAD TO TIRE OVERLOADING AND POSSIBLY CAUSE TIRE FAILURE INCREASING THE RISK OF A CRASH. REMEDY: TOYOTA WILL NOTIFY OWNERS, AND WILL PROVIDE A REMEDY WHEN IT IS AVAILABLE. TOYOTA WILL MAIL OUT A CORRECTED PLACARD TO CUSTOMERS ALONG WITH REVISED OWNER MANUAL INFORMATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 27, 2013. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331. RECALL STATUS: RECALL INCOMPLETE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980303April 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE DEALER STATED THAT THE CONTACT NEEDED TO WAIT FOR THE PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979410April 19, 2017
UNKNOWN OR OTHER
THERE IS A RECALL ON THE SPARE TIRE CARRIER CABLE. I HAVE ALSO RECEIVED A RECALL NOTICE FOR THE SLIDING DOOR. I CONTACTED MY LOCAL TOYOTA DEALER( TOYOTA OF IOWA CITY) LOCATED IN IOWA CITY, IA. I CONTACTED THEM 6-8 MONTHS AGO WHEN I RECEIVED THE FIRST NOTICE. THEY SAID THEY WOULD ORDER PARTS AND BE IN CONTACT WITH ME. I RECENTLY RECEIVED A SECOND NOTICE CONCERNING THE SPARE TIRE CARRIER CABLE. I'M FRUSTRATED WITH THEIR LACK OF RESPONSE AS THIS IS NOT THE FIRST TIME I HAVE HAD AN ISSUE WITH THIS DEALERSHIP. THE POWER DRIVERS SEAT DOES NOT FUNCTION PROPERLY AND THEY WERE GOING TO ORDER PARTS FOR IT. WHEN I CALLED ABOUT THE SPARE TIRE I ASKED ABOUT THE SEAT AND SHE HAD NO IDEA WHAT I WAS TALKING ABOUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971373April 18, 2017
AIR BAGS, STRUCTURE:BODY:DOOR
2011 TOYOTA SIENNA VAN. CONSUMER WRITES IN REGARDS TO POWER SLIDING DOOR RECALL. *LD THE CONSUMER STATED THE VEHICLE'S POWER SLIDING DOORS HAVE BEEN DISABLED PER THE SAFETY RECALL INSTRUCTIONS. THE CONSUMER WAS INFORMED THE MANUFACTURE HAD NOT FOUND A SOLUTION FOR THE FAILURE. THE CONSUMER FEELS THE MANUFACTURER HAS SURPASSED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PARTS FOR THE REPAIR. ALSO, THE CONSUMER REQUESTED INFORMATION CONCERNING THE TAKATA AIRBAG RECALL. UPDATED 04/18/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979020April 18, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979103April 18, 2017
EQUIPMENT, AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE), 11V560000 (EQUIPMENT), AND 16V340000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/08/17 *BF UPDATED 10/13/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972210April 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971966April 11, 2017
AIR BAGS, STRUCTURE:BODY:DOOR
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SLIDING DOORS FAILED TO OPEN AND OPENED INADVERTENTLY. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS FOR DIAGNOSTIC TESTING, BUT THE TECHNICIAN COULD NOT LOCATE A FAILURE. IN ADDITION, THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE SLIDING DOOR MOTOR AND THE CONTROL BOTTOM THAT CONTROLLED THE SLIDING DOORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971725April 10, 2017
EQUIPMENT, AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (AIR BAGS), 16V340000 (AIR BAGS), AND 11V560000 (EQUIPMENT). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971083April 7, 2017
AIR BAGS
TAKATA RECALL I GOT THIS NOTICE IN 2016 AND STILL NO AIRBAG FIX. THIS IS OUR FAMILY CAR AND I'VE BEEN PUT OUT MANY TIMES WITH ONLY BEING ABLE TO FIT THE DRIVER AND 5 PEOPLE IN THE BACK. PLUS WHEN MY HUSBAND DRIVES, I HAVE TO SIT IN THE BACK. GETTING TIRED OF WAITING KNOWING THERE IS A FIX TO THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970800April 5, 2017
STRUCTURE:BODY, EQUIPMENT
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 11V560000 (EQUIPMENT). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970357April 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (AIR BAGS) AND 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969915April 1, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V858 RECALL DATE: NOVEMBER 22, 2016 MANUFACTURER RECALL NUMBER: G14 SUMMARY: IN THE INVOLVED VEHICLES, THERE IS A POSSIBILITY THAT UNDER CERTAIN LIMITED CONDITIONS, IF THE SLIDING DOOR OPENING OPERATION IS IMPEDED, THE SLIDING DOOR MOTOR CIRCUIT COULD BE OVERLOADED, OPENING THE FUSE FOR THE MOTOR. SAFETY RISK: IF THIS OCCURS WHEN THE DOOR LATCH IS IN AN UNLATCHED POSITION, THE DOOR COULD OPEN WHILE DRIVING, INCREASING THE RISK OF INJURY TO A VEHICLE OCCUPANT. REMEDY: TOYOTA IS CURRENTLY PREPARING THE REMEDY FOR THIS CONDITION. UNTIL THEN, TOYOTA WILL SEND AN INTERIM OWNER NOTIFICATION INFORMING THE CUSTOMER OF THE CONDITION AND THAT THEY WILL BE NOTIFIED AGAIN WHEN THE REMEDY BECOMES AVAILABLE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE MANUFACTURER NOTES: IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. THIS RECALL DATA LAST REFRESHED: APR 1, 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969735March 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969774March 31, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V858000(STRUCTURE) WAS RECEIVED IN DECEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969366March 29, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969043March 28, 2017
AIR BAGS, STRUCTURE:BODY, WHEELS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS), 11V56000 (WHEELS), AND 16V858000 (STRUCTURE). THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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