Toyota Sienna Complaints (2004)

2,062 consumer complaints on file.

#10057680February 26, 2004
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
THE CONSUMER RECEIVED A RECALL CONCERNING FUEL TANK FAILURE ON AUGUST 3, 2003. WHEN CONSUMER CALLED DEALER TO SCHEDULE AN APPOINTMENT HE WAS TOLD THAT THE MANUFACTURER WAS ONLY SENDING ONE TANK AT A TIME. *AK THE CONSUMER HAD NOT BEEN SCHEDULED TO RECEIVE A FUEL TANK. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057279February 26, 2004
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
THE VAN'S SKID CONTROL SYSTEM LIGHT CAME ON THEN THE SYSTEM LOCKED UP. THE VEHICLE STOPPED ACCELERATING WHEN THIS OCCURRED. THIS IS THE SECOND TIME THE SKID CONTROL LIGHT CAME ON, BUT THIS IS THE FIRST TIME THE SYSTEM FROZE UP. *NM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059542February 20, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHILE DRIVING AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON UNTIL THE VEHICLE WAS TURNED OFF. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058294February 16, 2004
VEHICLE SPEED CONTROL
RECURRING DRIVABILITY PROBLEM WITH 2004 SIENNA XLE 3.3L. AFTER DECELERATING THEN REAPPLYING THROTTLE, SURGE VARIES FROM ANNOYING TO DANGEROUS. ON OCCASION, IS SEVERE ENOUGH TO SQUEAL TIRES. FROM A DEAD STOP, THROTTLE RESPONSE IS BETTER BUT FROM A ROLLING STOP, DANGEROUS AND INCONSISTENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057960February 11, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
VEHICLE HAS A BATTERY SAVER FEATURE WHICH SHOULD GO INTO EFFECT AFTER 30 MINUTES. HOWEVER, BATTERY SAVE FEATURE WAS INEFFECTIVE. AFTER 6 WEEKS CONSUMER WAS TOLD THAT VEHICLE WAS NOT EQUIPPED WITH THE BATTERY SAVER FEATURE. MANUFACTURER WAS STILL ADVERTISING THAT THE FEATURE WAS INSTALLED AND CAME WITH THE NEW VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056982February 11, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY SAVER ON MY '04 TOYOTA SIENNA DOESN'T WORK. INSDIE LIGHTS WERE LEFT ON ACCIDENTALLY AND THEY DIDN'T TURN OFF AS ADVERTISED IN THE LITERATURE AND OWNER'S MANUAL. BATTERY WENT DEAD AND HAD TO BE JUMP-STARTED , *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055997January 28, 2004
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DISTANCES BETWEEN THE GAS AND BRAKE PEDALS WERE DESIGNED POORLY. THE PEDAL PAD WAS 2X4 INCHES. WHEN TRANSFERRING FEET FROM ONE PEDAL TO ANOTHER CONSUMER'S FOOT WOULD GET STUCK BETWEEN THE PEDALS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054898January 26, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MASSIVE GASOLINE LEAK UNDER DRIVER SIDE. THE ENTIRE CAR WAS FILLED WITH FUME FROM THE GASOLINE. WE AND THE KIDS HAD TO EXIT THE VAN ASAP. VAN HAS TO BE TOWED TO THE DEALER. WE BOUGHT THIS VAN ON MAY 2003 AND DURING OCTOBER WE BROUGHT THIS VAN BACK TO THE DEALER TO HAVE THE GAS TANK REPLACE BECAUSE OF A RECALL BY THE MANUFACTURER. WE HAVE NO ACCIDENT WITH THIS VAN AND WE KEEP THE VAN IN TOP CONDITION. WE ARE REALLY CONCERN ON WHAT HAD HAPPENED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054826January 25, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THERE IS A SOUR SMELL (SULFUR-LIKE) COMING FROM UNDER THE CAR. DEALER TOLD US IT IS A PROBLEM WITH THE CATALYTIC CONVERTER, BUT AS OF 1/25/04, THEY DON'T HAVE A FIX FOR IT. SAID TOYOTA IS AWARE OF THE PROBLEM. I WOULD LIKE TO KNOW WHAT THE PROBLEM IS AND WHEN IT WILL BE FIXED. THIS NOT ONLY IS POLLUTING THE AIR, BUT ALSO COULD POSE AS A HEALTH HAZARD FOR THOSE IN AND AROUND THE CAR. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055369January 20, 2004
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:MOUNTING
CONSUMER RECEIVED NHTSA RECALL LETTER 03V291000 ON AUGUST 2003. CALLED EVERY MONTH TO A LOCAL DEALER WHERE SHE BOUGHT THE VEHICLE, AND STILL THEY DID HAVE THE PART TO REPAIR GAS TANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048282January 16, 2004
UNKNOWN OR OTHER
WHEN THE WINDOW OF THE REAR PASSENGER DOOR WAS ROLLED DOWN, THE DOOR WOULD NOT LATCH. THIS WOULD NOT ALLOW THE DOOR TO LATCH. THE DOOR SLAMMED SHUT WHEN A PASSENGER GETS IN AND OUT OF VEHICLE. TOYOTA STATED THIS WAS A NEW SAFETY FEATURE. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052928January 12, 2004
STRUCTURE:BODY:DOOR
WE OWN A 2004 TOYOTA SIENNA LIMITED AWD. THE VEHICLE WAS PARKED ON A 10 % GRADE, THE BUTTON TO OPEN THE PASSENGER SIDE AUTO SLIDING DOOR WAS PUSHED TO OPEN THE DOOR. RATHER THAN OPENING SLOW AND CONTROLLED AS NORMAL, THE DOOR SHUT BACK AT SUCH SPEED AND STRENGTH THAT IT RIPPED THE DOOR OFF THE TRACKS AND UP INTO THE REAR WINDOW. THIS DID SEVERAL THOUSAND DOLLARS OF DAMAGE TO THE CAR...THIS IS HOW HARD THE DOOR SLAMMED OFF THE TRACKS, MY SON WAS STANDING BY THE DOOR TO GET IN AND WAS KNOCKED BACKWARDS ONTO THE GROUND. A SMALLER CHILD WOULD HAVE BEEN SERIOUSLY INJURED! TOYOTA ACTUALLY KEPT OUR CAR FOR 3 WEEK SO THEY COULD FLY IN ENGINEERS FROM HEADQUARTERS TO INVESTIGATE... WHEN PRESSED FOR INFORMATION, WE WERE TOLD THIS IS NOT THE FIRST TIME IT HAS HAPPENED, THE MANAGER AT OUR DEALERSHIP WAS AWARE OF 5 OTHER CASES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050837December 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
HESITATION BOGS ON A ACCELERATION, DELAY IN A ACCELERATION NO POWER FOR A FEW SECONDS. LOOSES SPEED AND CARS BEHIND CATCH UP VERY QUICKLY AND WORRIED ABOUT GETTING HIT IN REAR END. MY WIFE IS WORRIED ABOUT GETTING IN AN ACCIDENT. TOYOTA DEALER FELT THE PROBLEM, BUT NO OFFER FOR REPAIRS THEY SAY THIS IS NORMAL OPERATION. THIS IS A SAFETY ISSUE. WE HAVE HAD IT IN TWICE WITH NO RESULT. (2004 TOYOTA SIENNA) *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051670December 17, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER WAS UNABLE TO START VEHICLE BECAUSE THE FUEL LEAKED OUT OF THE FUEL TANK. THIS OCCURRED AFTER DEALERSHIP PERFORMED RECALL 03V291000 REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051614December 16, 2003
VEHICLE SPEED CONTROL
WHILE PARKING, THE VEHICLE SURGED FORWARD. AS A RESULT THE VEHICLE COLLIDED INTO A FENCE. THE DEALER STATED THEY WERE UNABLE TO DUPLICATE THE PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10050245December 8, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
PROBLEMS WITH 2004 TOYOTA SIENNA FUEL TANK EQUIPMENT. *MR THE GASOLINE TANK MAY CATCH FIRE OR EXPLODE FROM A LEAK, IT WAS THE THIRD FUEL TANK THAT HAD BEEN INSTALLED ON THE VEHICLE. THE FIRST CHANGE WAS DUE TO A RECALL. THE THIRD TANK WAS DUE TO A PROFUSE GASOLINE LEAK. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050211December 8, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER PURCHASED A TOYOTA, SIENNA, 2004 , AND DISCOVERED RECALL 03V291000 CONCERNING FUEL TANK LEAKAGE: CONTACTED THE MANUFACTURER, WHO INFORMED CONSUMER THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THERE WAS NO RECORD THAT INDICATED THAT RECALL REPAIRS WERE DONE. ALSO, CONSUMER WAS TOLD THAT RECALL PAPERS SHOULD HAVE BEEN INCLUDED WITH THE PURCHASING PAPERS. CONSUMER STATED NO SUCH PAPERS WERE FOUND. A FEW DAYS LATER, DEALER INFORMED CONSUMER THAT THE WORK DOCUMENT WAS FOUND. CONSUMER WANTED TO KNOW HOW SHE COULD FIND OUT IF THE REPAIRS WERE DONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050260December 8, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
RECALL 03V29-000 CONCERNING FUEL TANK FAILURE. NO PARTS WERE AVAILABLE TO PERFORM RECALL REPAIRS. ROMANIA TOYOTA, 388 GOOD PASTURE ISLAND ROAD, EUGENE, OREGON 97041, SERVICE MANAGER KEVIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047746November 28, 2003
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
2004, TOYOTA SIENNA XLE LIMITED. VERY SLUGGISH THROTTLE RESPONSE WHEN CRUISING, APPARENTLY DUE TO VERY SLUGGISH AUTOMATIC TRANSMISSION DOWN SHIFT. NO PROBLEM WHEN ACCELERATING FROM A STOP. PROBLEM IS BAD ENOUGH TO CAUSE AN ACCIDENT WHEN THE DRIVER EXPECTS REASONABLE THROTTLE RESPONSE TO AVOID A COLLISION , SUCH AS CROSSING AN INTERSECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048661November 25, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE DEALERSHIP HAS BEEN UNABLE TO PERFORM THE FUEL TANK LEAKAGE RECALL (03V291000) BECAUSE THE PARTS HAVE NOT BEEN AVAILABLE FOR 3 MONTHS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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