Toyota Sienna Complaints (2004)

2,062 consumer complaints on file.

#10075986July 15, 2004
SERVICE BRAKES, HYDRAULIC
THE MECHANIC DETERMINED THAT THE BRAKES NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK THE CONSUMER WAS INFORMED THAT THE BRAKES HAD 2% OF LIFE LEFT AND THE DRUMS HAD TO BE MACHINED. THE VEHICLE NEVER GAVE ANY WARNING THAT THE BRAKES WERE BAD. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080993July 13, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHEN THE SLIDING DOOR WINDOW IS ROLLED DOWN ON THE DRIVER-SIDE NON-POWERED DOOR, THE SLIDING DOOR DOES NOT LATCH IN THE OPENED POSITION..THEREBY MAKING THE SLIDING DOOR TO SLIDE CLOSE AUTOMATICALLY CAUSING INJURY TO PASSENGERS ESPECIALLY CHILDREN GETTING OFF THE VAN. *LA
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10080311July 2, 2004
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING DRIVER'S SIDE SLIDING DOOR LOCKED AND UNLOCKED FOR NO REASON. VEHICLE WAS TAKEN TO THE DEALERSHIP, WERE THEY REPLACED THE MOTOR LATCH AND A HINGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080228June 30, 2004
AIR BAGS:FRONTAL
CONSUMER'S VEHICLE WAS INVOLVED IN A LATERAL COLLISION DURING WHICH ANOTHER VEHICLE RAN A STOP SIGN IN FRONT OF CONSUMER'S VEHICLE. CONSUMER'S VEHICLE HIT THE OTHER VEHICLE AT 25 MPH, AND NEITHER FRONTAL AIR BAG DEPLOYED. BOTH DRIVER AND THE FRONT PASSENGER WORE SEAT BELTS. HOWEVER, BOTH DRIVER AND PASSENGER SUSTAINED MINOR INJURIES, AND WERE TRANSPORTED TO A LOCAL HOSPITAL. DEALER/ MANUFACTURER WERE NOT NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10073664June 25, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER RECEIVED RECALL 03V291000 CONCERNING FUEL TANK. THE FUEL TANK WAS REPLACED DUE TO FAULTY CONSTRUCTION. RECALL REPAIRS WERE PERFORMED, AND THE QUICK DISCONNECT SECTION CAME APART IN THE CONSUMER'S DRIVEWAY. DEALER EXAMINED THE VEHICLE, AND SIMPLY RECONNECTED THE QUICK CONNECT SECTION.*AK THE FUEL LINE BECAME DISCONNECTED CAUSING FUEL TO LEAK NEAR THE EXHAUST AND THE ENGINE TO FAIL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078323June 16, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2004 TOYOTA SIENNA LE -- THE AIR GENERATED BY THE A/C CYCLES FROM COOL/COLD TO WARM WHEN THE COMPRESSOR STOPS; THE AIR RETURNS TO COOL/COLD WHEN THE COMPRESSOR RE-ENGAGES. DEALER SAYS THIS IS NORMAL; IT MAY IN FACT BE NORMAL FOR THIS MAKE AND MODEL BUT IT IS VERY DIFFERENT FROM ANY OTHER AIR-CONDITIONED VEHICLE I HAVE EVER OWNED. I HAVE NEVER HAD THE AIR TEMPERATURE VARY AS MUCH DURING NORMAL OPERATION. THE DEALER SUGGESTED LEAVING THE A/C SET ON "RECIRCULATED AIR", BUT THIS CONTRADICTS THE INSTRUCTIONS FOUND IN THE OWNER'S MANUAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074836June 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
ENGINE IDLES VERY FAST IN COLD WEATHER FIRST FEW MINUTES. WHILE DRIVING A BLOCK TO THE FIRST STOP SIGN HAS TO APPLY THE BRAKES VERY FORCEFULLY TO GET THE CAR TO STOP. THIS CAUSES SOME LOSS OF CONTROL , ESPECIALLY ON A SLIGHT DOWN HILL SLOPE DURING SNOWY/ICY WEATHER. APPEARS TO BE COMBINATION IDLE, AND THE AUTOMATIC TRANSMISSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074833June 4, 2004
INTERIOR LIGHTING
THE INTERIOR LIGHTS DO NOT TURN OFF AUTOMATICALLY AFTER 20 MINUTES AS STATED IN THE BROCHURE AND OWNER'S MANUAL. THIS DRAINS THE BATTERY, AND LEAVES PEOPLE STRANDED. AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074834June 4, 2004
SEAT BELTS:REAR/OTHER
MIDDLE SEAT SEAL BELT TOP POSITIONER SOMETIMES GETS JAMMED, CAUSING THE BELT TO BE VERY LOOSE, ESPECIALLY WITH CHILDREN WHO MAY NOT REALIZE THAT IT IS LOOSE. IT APPEARS THAT THE PLASTIC SUPPORT AT THE TOP OF THE SEAT IS NOT VERY SECURE, AND BECOMES LOOSE AFTER A WHILE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074835June 4, 2004
INTERIOR LIGHTING, STRUCTURE:BODY:DOOR
DRIVER SIDE OUTSIDE DOOR HANDLE WOULD GET JAMMED IN THE OPEN POSITION. THE INTERIOR LIGHTS WOULD BE ON, WHICH WAS NOTICEABLE IF IT WAS DARK OUTSIDE. BUT IF IT WAS BRIGHT AND SUNNY IT WAS EASY TO MISS. THE DOOR APPEARS TO BE CLOSED, BUT IT WAS NOT. A FEW TIMES I STARTED DRIVING WITH THIS CONDITION, AND THE DRIVER SIDE DOOR FLEW OPEN WHEN I TURNED! YOU WOULD HAVE TO STOP THE CAR, AND GET OUT AND PUSH THE OUTSIDE HANDLE BACK TO ITS NORMAL POSITION FOR THE DOOR TO STAY SHUT. I TOOK IT TO THE DEALER, AND THEY JUST SQUIRTED SOME LUBRICATION INTO THE HANDLE. THIS SEEMS LIKE A SHORT TERM FIX, AND IT COULD START HAPPENING AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075674June 3, 2004
SEAT BELTS:REAR/OTHER
EVERY THREE THOUSAND MILES THE SECOND ROW OF SEATS, SEAT BELT FAILS. THE SEAT BELT WILL SLIP DOWN A CRACK ON THE SIDE OF THE SEAT AND LOCKS ITSELF. THE DEALER HAS REPAIRED THE SEAT BELT FOUR TIMES FOR THIS ONE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074750June 3, 2004
SEAT BELTS, CHILD SEAT:RETRACTOR
RIGHT SIDE SECOND ROW SEAT BELT FAILS EVERY 2000 TO 3000 MILES. ENCASEMENT IS LOCATED ON THE SEAT ITSELF INSTEAD OF THE ROOF OF THE VEHICLE. THIS CLIP HOLDING THE ENCASEMENT TOGETHER POPS OUT ALLOWING THE SEAT BELT TO CATCH IN OPENING BELOW, CAUSING THE SEAT BELT TO FAIL. A CHILD OR PASSENGER COULD BE SERIOUSLY HURT. MOST PEOPLE WON'T EVEN REALIZE THERE IS A PROBLEM UNLESS THEY CHECK THIS BELT REGULARLY AS CHILD PASSENGERS GENERALLY WON'T TELL YOU WHEN THE BELT DOESN'T NOT OPERATE CORRECTLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074665June 2, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY SAVER FEATURE DOES NOT WORK AS ADVERTISED. IF REAR HATCH DOES NOT CLOSE COMPLETELY INTERIOR LIGHTS REMAIN ON UNTIL BATTERY IS DEAD. TOYOTA ADVERTISES THAT THE BATTERY-SAVER FEATURE IS SUPPOSED TO TURN INTERIOR LIGHTS OFF AFTER 20 MINUTES TO PREVENT BATTERY DRAIN. THIS IS NOT ONLY FALSE ADVERTISEMENT BUT IS UNSAFE SINCE IT CAN EASILY LEAVE YOU STRANDED WITH A DEAD BATTERY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074636June 1, 2004
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE HESITATES/FAILS TO MOVE FORWARD IN THE FOLLOWING MODE: AFTER BRAKING, WHEN THE VEHICLE IS STILL MOVING BETWEEN 5 TO 15 MPH, THE VAN DOES NOT RESPOND TO ACCELERATOR PEDAL INPUT; VEHICLE HESITATES WITH NO MOVEMENT FORWARD, THEN SHIFTS HARD INTO FIRST GEAR AND LURCHES FORWARD. WE HAVE HAD 2 CLOSE CALLS, WAITING FOR THE VEHICLE TO RESPOND TO ACCELERATOR PEDAL INPUT. ALSO, ACCELERATOR PEDAL HAS A DEAD SPOT. THE FIRST HALF INCH OF PEDAL CAUSES NO RESPONSE FROM VEHICLE). THIS "DEAD SPOT" ALONG WITH THE HESITATION NOTED ABOVE CAN RESULT IN A 2 SECOND RESPONSE FAILURE FROM THE VEHICLE. THIS SITUATION HAS PUT MY FAMILY IN HARMS WAY ON NUMEROUS OCCASIONS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074446May 28, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE MANUAL SLIDING DOOR ON MY 2004 TOYOTA SIENNA DOES NOT STAY LATCHED OPENED IN INTERMITTENT CIRCUMSTANCES. THE DOOR HAS ROLLED BACK ON MY 1 YEAR OLD DAUGHTER AND MYSELF, FORCEFULLY HITTING MY UPPER ARM. THE VEHICLE HAS BEEN TAKEN TO THE DEALER 4 TIMES REGARDING THIS PROBLEM WITH LATCH ADJUSTMENTS AND A NEW LATCH NOT CURING THE PROBLEM. IT SOUNDS AS IF OUR PROBLEMS ARE SIMILAR TO ODI ID#10067721 *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073878May 19, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
TWO MONTHS AGO CONSUMER RECEIVED A RECALL LETTER REGARDING THE FUEL TANK. DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073658May 14, 2004
ENGINE AND ENGINE COOLING
VEHICLE STALLED WHILE DRIVING. CONSUMER PULLED VEHICLE OFF THE ROAD. CONSUMER WAS UNABLE TO RESTART THE VEHICLE. ON MAY 14, 2004 VEHICLE WAS TOWED TO THE DEALERSHIP. HOWEVER, DEALERSHIP WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072440May 11, 2004
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
TOYOTA HAS ELIMINATED THE BRAKE LIGHTS ON THE TAILGATE OF THE SIENNA. THE SMALL BRAKE LIGHTS THAT ARE ON THE CORNER OF THE REAR END ARE NOT SUFFICIENT AND WILL RESULT IN A HIGHER NUMBER OF SIENNAS GETTING REARENDED. THE DRIVER REARENDING THE SIENNA WILL TAKE THE BLAME WHEN THE SIENNA IS PARTIALLY AT FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072390May 11, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
ONCE, WHILE DRIVING ON I-5, ON A SLIGHT INCLINE IN 'D'(OVERDRIVE), I SLOWED THE VEHICLE FROM 60 MPH TO AROUND 50 MPH BECAUSE OF TRAFFIC. THE VEHICLE THEN SEEM TO SLIP OUT OF GEAR, THE RPMS HIT APPROX. 6000, THEN THE VEHICLE CAUGHT A GEAR. IT REPEATED THIS SEVERAL TIMES. I PULLED OVER AND CALL THE DEALER. HE SAID TO IF THERE WERE NO WARNING LIGHTS, THEN IT'S PROBABLY OK. THE SECOND TIME WE WERE IN 'D' AND SLOWING FROM ABOUT 60MPH TO 50MPH COMING INTO A SLIGHT CORNER. THE VEHICLE REPEATED THE SAME JERKING. I NOTICE THAT WHEN SLOWING THE RPMS DIP BELOW 2000-1800 BEFORE THE SLIPPING OCCURS. I KEPT THE CAR ABOVE 2000 RPMS AT HIGHER SPENDS BY SHIFTING INTO '3' WHEN NEEDED. THIS SEEM TO AVOID THE PROBLEM? WE BROUGHT THE CAR IN TO THE DEALER. I WAS TOLD WHAT HAPPEN IS NORMAL OPERATION FOR THE NEW TRANSMISSIONS IN THE SIENNA AND HIGHLANDER? HOWEVER, LOSING POWER AND BEING JERKED AROUND DID NOT SEEM SAFE. I AM BRINGING IT TO ANOTHER DEALER ON THIS COMING FRIDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066640May 11, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE IS HAVING A PROBLEM WITH THE TRANSMISSION. THERE IS A 3 SECOND HESITATION INTERVAL BEFORE THE VEHICLE WILL MOVE INTO GEAR. WHEN DRIVING AROUND TOWN, IT IS AT IT'S WORSE. VEHICLE IS EQUIPPED WITH A 5 SPEED AUTOMATIC TRANSMISSION. *MR THE VEHICLE ONLY HESITATES WHEN DOWNSHIFTING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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