Toyota Sienna Complaints (1998)

294 consumer complaints on file.

#734697October 19, 2000
STRUCTURE:FRAME AND MEMBERS
I AM GETTING RAT INSIDE MY CAR FROM SOME OPEN SPACE COMMUNICATING FROM OUTSIDE.IT COULD BE FATAL WHEN YOU FIND MICE INSIDE YOUR CAR WHILE DRIVING AS YOU MAY GET PANIC.I THINK THIS IS A MANUFACTURE DEFECT SHOULD BE FIX BY MANUFACTURER AS SOON AS POSSIBLE BEFORE ANY FATALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007025October 14, 2000
TIRES
ALL 4 TIRES DEVELOPED "KNOTS". ONE TIRE WORE ODDLY TO THE BELTS. CAR WAS BALANCED AND ALIGNED. TIRES HAVE BEEN ROTATED REGULARLY PRESSURE HAS BEEN MAINTAINED AT ALL TIMES EVEN THOUGH THERE WAS PLENTY OF TREAD LEFT. THEY BECAME UNUSABLE. *AK *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*734317
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734317October 14, 2000
TIRES
ALL 4 TIRE DEVELOPED "KNOTS". ONE TIRE WORE ODDLY TO THE BELTS. CAR WAS BALANCED AND ALIGNED. TIRES HAS BEEN ROTATED REGULARLY. PRESSURES HAD BEEN MAINTAINED AT ALL TIMES. EVEN THOUGH THERE WAPLENTY OF TREAD LEFT, THEY BECAME UNUSABLE. (DOT NUMBER: W2M0 TIRESIZE: P205/70R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733325October 3, 2000
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
THE VEHICLE'S RIGHT REAR WHEEL ALONG WITH THE AXLE/SPINDLE CAME OFF AFTER THE SPINDLE/AXLE SNAPPED WHILE DRIVING AT HIGH SPEED ON I-10 WESTBOUND NEAR POMONA, CA ON 9/22/2000 NIGHT. THE VEHICLE WENT TOTALLY OUT OF CONTROL AND CRASHED INTO THE CONCRETE CENTER DIVIDER AND FINALLY LANDED ON TOP OF THE CONCRETE DIVIDER WITH DIRECTION FACING EASTBOUND.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#733132October 1, 2000
POWER TRAIN:AXLE ASSEMBLY
THE VEHICLE LOST CONTROL AND CRASHED INTO THE CONCRETE MEDIUM DIVIDER AND LANDED ON TOP OF IT AFTER THE RIGHT REAR-AXLE SNAPPED AND THE WHEEL CAME OFF WHILE DRIVING AT 60MPH ON I-10 IN POMONA , CA ON 9/22/2000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#732711September 28, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE MOTOR ACUTATOR FOR THE ABS SYSTEM WAS FOUND TO BE DEFECTIVE AS INDICATED BY A ABS WARNING LIGHT. THE DEALER SAID THE ITEM WAS NOT COVERED UNDER THE WARRANTY AND THE COST TO REPAIR WAS $1300.00 FOR PART AND $300.00 FOR LABOR. THE DEALER INDICATED THAT I WOULD HAVE NO ABS ON THE VEHICLE BUT THAT IT WAS SAFE TO DRIVE. I SPOKE WITH A SERVICE REPRESENTATIVE NAMED MARK. I THINK THAT THE ABS SYSTEM IS A SAFETY DEVICE AND SHOULD BE FIXED BY THE MANUFACTURER. I AM SERIOUSLY CONCERNED THAT IF THIS SYSTEM DECIDES TO MALUFUNDTION BECAUSE OF A DEFECTIVE PART THAT THE VEHICLES BRAKES COULD BE AFFECTED CAUSING A SERIOUS WRECK AND PUTTING MY FAMILY IN HARMS WAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732622September 27, 2000
TIRES:TREAD/BELT
ALL FOUR TIRES HAVE TREAD SEPERATION. *AK (TIRESIZE: P205/70R15)( DOT NUMBER: TIRE SIZE: P205/70R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871004September 20, 2000
TIRES:TREAD/BELT
PE00020, AFTER MARKET BRIDGESTONE, BT70S WITH ABOUT 400 MILES, TIRE SIZE 20570R15. WHILE DRIVING TIRE TREAD CAME OFF WHICH ALMOST CAUSED A CRASH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731500September 14, 2000
TIRES
I REPLACED THE FIRESTONE TIRES WHICH OUR SIENNA CAME EQUIPPED WITH WHEN NEW BECAUSE THE VEHICLE BEGAN STEERING VERY POORLY, TO THE POINT OF MY BECOMING FEARFUL OF DRIVING ON THEM. I ROTATED THE TIRES MYSELF (FRONTS TO REARS) AND FOUND THAT THE STEERING PROBLEM WAS SOLVED. OF COURSE I THEN KNEW THAT AT LEAST ONE OF THE REAR TIRES WAS NO GOOD. WHEN I PURCHASED THE FOUR NEW TIRES, I ASKED TO EXAMINE THE OLD FIRESTONES JUST REMOVED. TWO EMPLOYEES OF THE DISCOUNT TIRE AND MYSELF FOUND BUBBLES INDICATING THAT SEPARATION WAS OCCURRING. I KEPT THE TIRES. THEY MAY BE EXAMINED AT MY HOME. *AK( DOT NUMBER: TIRE SIZE: P205/70R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730970September 11, 2000
TIRES
THE LEFT REAR TIRE WENT FLAT AS I WAS DRIVING AT ABOUT 60 MILES PER HOUR. I FOUND THE SIDE WALL OF THE TIRE (THE SIDE FACING IN TOWARDS THE CAR) HAD SPLIT IN 4 PLACES. THE TIRE CAME WITH THE CAR AT TIME OF PURCHASE AND THERFORE ONLY HAD 21100 MILES LOGGED ON TO THE TIRE. THE MINIVAN IS TYPICALLY USED IN LOCAL TRAFFIC AT A AVERAGE SPEED OF 35 MILES PER HOUR. *AK( DOT NUMBER: W2VF TIRE SIZE: P215/65R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731092September 11, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I PREVIOUSLY CONTACTED YOU ABOUT THE RIGHT DOOR, I AM CURRENTLY UNDER LEGAL ADVICE FOR THE AMPUTATION TO MY DAUGHTERS FINGER. WHILE GOING THROUGH LEGAL PROCESS LEFT DOOR FAILED, STARTED OUT WHERE EVERY NOW AND THEN IT WOULDNT STAY OPEN THEN IT WONT STAY OPEN ALL THE TIME ,THEN THE DOOR KNOB BROKE OFF NOW THE DOOR IS LOCKED COMPLETLY SHUT AND WE CANT OPEN IT. UNDER OUR ATTORNEYS ADVICE WERE TOLD TO NOT GET IT FIXED WHILE GOING THROUGH THE LAWSUIT, TRIED TO GET ATTORNEY TO LET US GET IF FIXED SEVERAL TIMES, HE SAYS WE CAN NOT EVEN GET A REPLACEMENT, THE DOORS ARENT THE ONLY DEFECTS ON THIS MINI VAN, WE HAVE PROBLEMS WITH THE VAN SWAYING TO ONE SIDE WHILE DRIVING, TIRES GETTING BAD TO FAST, EMERGENCY LIGHTS COMING ON FOR NO APPARENT REASONS, WINDSHIELD WHIPERS NOT WORKING, SEATS NOT STAYING IN CORRECTLY, SEATBELTS STICKING, CAR SHAKING ETC, ETC.....PLEASE HELP US WE NEED IT. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#730784September 8, 2000
TIRES:TREAD/BELT
ON 9 AUGUST, 2000 EXPERIENCE A SEVERE STEERING WHEEL FLUCTUATION WHEN DEPARTING A PARKING LOT AT APPROXIMATELY 5 MPH. STOPPED AND CHECKED TIRES, APPEARED OKAY. PROCEEDED TO DRIVE HOME, AT NIGHT, CHANGED TO LESSENING VIBRATION WITH INCREASE OF SPEED. TOOK CAR TO DEALER TO HAVE CHECKED OUT. THEY REPORTED THAT STEERING AND CHASSIS SYSTEMS WERE GOOD, THAT THE PROBLEM WAS BAD TIRES. THEY DID NOT ELABORATE ON WHAT WAS BAD WITH THE TIRES.......TOOK VEHICLE TO TIRE DEALER, NOT FIRESTONE, AND HAD THEM INSPECT AND SUBSEQUENTLY REPLACE ALL 4 TIRES. THEY STATED THAT THE TREAD WAS SEPARATING ON THE INSIDE AREA OF THE LEFT FRONT TIRE. RETAINED OLD TIRES AT MY HOME FOR REVIEW IF NECESSARY. ONLY THING I NOTICED WAS ABNORMAL WEAR ON INSIDE AREAS OF ALL 4 TIRES.......NO VIBRATION EXPERIENCED AFTER TIRES REPLACED......ORIGINAL TIRES HAD BEEN BALANCED, ROTATED AND ALIGNMENT COMPLIED WITH AT THE DEALERS AT PRESCRIBED INTERVALS.....NO PROBLEMS WITH TIRES OR VEHICLE EXPERIENCED UP TO THE TIME OF FAILURE( DOT NUMBER: W2MOF6L178 TIRE SIZE: P205/70R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729347August 28, 2000
TIRES:TREAD/BELT
WHEN I TOOK MY VEHICLE IN FOR A YEARLY WV STATE INSPECTION, I WAS TOLD IT FAILED DUE TO THE TIRES BEING "SHOT". I WAS SHOWN WHERE THE TREAD ON BOTH FRONT TIRES WAS SEPARATING FROM THE TIRE. MY VEHICLE WAS BOUGHT NEW AND HAD ONLY 24,000 MILES ON IT AT THAT TIME. AN ALIGNMENT CHECK WAS DONE AND THE VEHICLE WAS FOUND TO BE IN PERFECT ALIGNMENT. THEY COULD NOT EXPLAIN WHY THIS TYPE OF WEAR AND TREAD SEPARATION WOULD OCCUR WITH ONLY 24,000 MILES ON THESE TIRES. THE NEXT DAY WAS WHEN THE ANNOUNCEMENT WAS MADE CONCERNING FORD VEHICLES AND THE FIRESTONE TIRES . I HAVE CONTACTED TOYOTA MOTOR CORPORATION AND WAS DISMISSED WITH THE COMMENT TO VOICE MY CONCERNS TO THE FIRESTONE COMPANY. I HAVE WAITED FOR TOYOTA TO EITHER MAKE A PUBLIC ANNOUNCEMENT OR SEND A QUESTIONAIRE TO ITS CONSUMERS ASKING THEM TO CHECK THEIR TIRES AND BE AWARE OF THE POTENTIAL FOR TREAD SEPARATION ON THE AFFINITY FIRESTONE TIRES THAT WERE PLACED ON THESE VEHICLES. I AM OUT THE COST OF REPLACING THESE TIRES , BUT MORE IMPORTANTLY, HAD MY STATE NOT HAD AN INSPECTION PROGRAM, I NEVER WOULD HAVE THOUGHT TO CHECK THESE TIRES AT THIS TIME AND MOST LIKELY WOULD HAVE BECOME ANOTHER STATISTIC SOON AFTER. PLEASE FEEL FREE TO CONTACT ME ANYTIME. I AM REQUESTING THAT THIS COMPLAINT AND MY CONCERNS BE PASSED ON TO SEN. JOHN MCCAIN, SENATE COMMERCE COMMITTEE CHAIRMAN AND NHTSA ADMINISTRATOR SUE BAILEY IMMEDIATELY.( DOT NUMBER: W2VF A1T TIRE SIZE: P215/65R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729205August 26, 2000
TIRES, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
LOUD BANG FROM EGINE FOLLOWED BY FIRE. DEALER SAYS ENGINE THREW A ROD AND FOUND HOLE IN ENGINE. ALSO DAMAGE TO RIGHT AXLE FROM PROJECTILE FROM ENGINE. COMPLAINED ABOUT WHITE SMOKE AT STARTUP TO DEALER AT 22,500 MILE SERVICE, BUT DEALER FOUND NO PROBLEMS. NOW DEALER REFUSES TO HONOR WARRANTY CLAIMING THAT SLUDGE IS IN ENGINE. WHEN I HAD SIMILAR SMOKE PROBLEM WITH 1998 TOYOTA CAMRY, DEALER ADVISED THAT THE VALVE SEALS WERE DEFECTIVE AND REPLACED THE VALVE SEALS AND GASKET UNDER WARRANTY. INTERNET SERCHES HAVE REVEALED AT LEAST ONE AND POSSIBLY AS MANY AS THREE OTHER SIMILAR ENGINE FAILURES DUE TO SLUDGE AFTER COMPLAINTS WERE MADE TO THE DEALER OF WHITE SMOKE AT STARTUP. I ALSO FOUND MULTIPLE REPORTS OF ENGINE FAILURE ASSOICIATED WITH WHITE SMOKE AT STARTUP WHEN DOING SEARCHES REGARDING THE CAMRY. WHEN I WENT TO DEALER TO REMOVE ARTICLES FROM THE VAN AFTER IT WAS TOWED, THE SERVICE ADVISOR POINTED OUT THE LEFT REAR TIRE, ON WHICH APPROXIMATELY 10-12 INCHES OF THE TREAD HAD SEPARATED FROM THE BODY OF THE TIRE. THIS IS FIRESTONE FR 680 TIRE WITH LESS THAN 30,000 MILES ON IT. THE TIRE WAS CHECKED AND WAS FINE PRIOR TO OUT TRIP TO PICK UP OUT EIGHT YEAR OLD DAUGHTER FROM SUMMER CAMP. THE ENGINE FAILURE AND FIRE AND THE SEPARATION OF THREAD OF THE TIRE OCCURRED AFTER WE HAD DRIVEN FOR APPROXIMATELY 2 HOURS IN 100 DEGREE PLUS TEMPERATURES WHILE RETURNING FROM THE CAMP. LOCAL POLICE AND FIRE DEPARTMENT WAS CALLED TO THE SCENE.( DOT NUMBER: )
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#727838August 14, 2000
STEERING: STEERING WHEEL/HANDLE BAR
WHILE TURNING THE WHEELS FROZE, AND I WAS UNABLE TO CONTROL THE CAR. I HAD TO JAM ON THE BREAKS IN ORDER TO KEEP MYSELF FROM GOING OFF THE ROAD...VERY DANGEROUS SITUATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727619August 11, 2000
STRUCTURE:BODY:TRUNK LID
BOTH REAR SLIDING DOORS RADDLE & MAKES A STRETCHING NOISE.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727163August 9, 2000
TIRES
THE RIGHT REAR TREAD COMPLETELY SEPARATED FROM THE TIRE. THE TIRE DEALER WHO REPLACED THE ENTIRE SET SAID THAT ALL THE TIRES WERE COMING APART. THE ONLY REASON WE REALIZED WE HAD A PROBLEM WAS THE CAR HAS A TIRE CONDITION/PRESSURE INDICATOR AND THE CAR WAS RIDING ROUGH. MY HUSBAND INSPECTED THE TIRES ON SEVERAL DIFFERENT OCCASIONS AND NEVER NOTICED THE TREAD SEPARATING. I ALSO TOOK MY CAR TO A TIRE DEALER ON TWO SEPARATE OCCASIONS WHEN I FIRST NOTICED THE LIGHT INDICATOR. THE TIRE DEALER NEVER NOTICED THE TREAD COMING APART EITHER. WE ONLY REALIZED WE HAD A PROBLEM WHEN THE RIDE BECAME VERY ROUGH. MY HUSBAND CHANGED THE TIRE AND PLACED THE SPARE ON THE CAR UNTIL I COULD GET TO THE TIRE DEALER.( DOT NUMBER: 95S TIRE SIZE: P205/70R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727343August 9, 2000
TIRES
ON 8/4/00 WE WERE HAVING OUR TIRES ROTATED BY AMERICA'S TIRE STORE IN FOLSOM, CA. THEY SHOWED US THE PASSANGER FRONT TIRE WAS BEGINNING TO PEEL. ABOUT 20% OF THE TIRE WAS AFFECTED. WITH THE REPORTS I'M HEARING ABOUIT THE OTHER FIRESTONE TIRES I WANTED TO REPORT THIS. WE KEPT THE TIRE FOR EVIDENCE JUST IN CASE IT IS NEEDED.( DOT NUMBER: W2M0 F6L TIRE SIZE: 205/70/R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866506August 1, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
EVERY TIME VEHICLE GOES THROUGH A PUDDLE OF WATER AIR CONDITIONER LIGHT FLASHES, AND AIR CONDITIONER BECOMES DISABLED. WARM/MOIST AIR COMES OUT. WHY IS CONSUMER TRYING TO DEFROST WINDSHIELD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866095July 26, 2000
TIRES:TREAD/BELT
VEHICLE WAS PARKED IN FRONT OF CONSUMER'S HOUSE. BOTH FRONT DRIVER'S AND PASSENGER'S TIRES WERE FLAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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