Toyota RAV4 Complaints (2016)

257 consumer complaints on file.

#11766768September 24, 2026
SUSPENSION
Mechanic said he thought rear lower rearward; non-adjustable control arms, lateral arms were a recall. They were falling apart. I've been complaining about a clunky noise for a year or so. Thank you for your help [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764963September 17, 2026
TIRES
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761822September 3, 2026
ELECTRICAL SYSTEM, STRUCTURE:BODY, LANE DEPARTURE: WARNING
I was driving 9/3 and my left blinker light came on solid. I was not using my blinker. Within a few seconds my check engine light came on and another light. Then within 2 minutes the front left engine/tire caught fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11760710August 30, 2026
AIR BAGS
"The red master warning triangle and an 'SRS Airbag System Malfunction' message illuminated unexpectedly on the dashboard of my 2016 Toyota Rav4 XLE under normal driving conditions. I contacted a certified Toyota dealership, and they confirmed that this dashboard warning indicates the vehicle's airbag system is completely disabled, leaving the occupants without airbag protection in the event of a collision. However, the dealership stated they will not cover the cost to diagnose or repair the system because there is not yet an active safety recall for this specific VIN. I am filing this complaint to formally report this critical safety defect. A premature failure of the vehicle's primary safety restraint system is an immediate and severe safety hazard that warrants a formal NHTSA investigation and a mandatory recall."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757059August 14, 2026
ELECTRICAL SYSTEM
The repair shop I was able to pull into as I was experiencing the issue with my vehicle reported: "Battery is unstable and is arcing off of the positive terminal. Battery tray, battery hold down tie, and battery j hook hold down were missing upon arrival." The issue was fixed by a Brakes Plus location, given I was able to pull in there - it was around the corner from where I was driving. The issue has been fixed, and I have no issue with inspection of the vehilce. The car died while I was driving on a main street. The recall note states that the vehicle could have caught on fire, though no fire or crash happened. I made a simple right-hand turn and almost every light imaginable illuminated on the dashbard. I was able to turn the vehicle off and on again and get the car to the Brakes Plus location. This location had to order the parts from Kansas. I called the Toyota Dealership informing them what had happened, that the car was unable to be moved and got the response that I needed to take it to them for repair. I called at least two times since I received the notice for the fix in the mail and I was told that I would be contacted when they were ready to fix my car specifically. I was informed they would call, but they did not take down my contact information. I reached out to Toyota and they opened a claim where I uploaded documents - the original recall notice, the letter informing of the fix, the invoice from Brakes Plus, proof of purchase On Friday,XXX, I received a letter notifying me that my claim was not eligible for reimbursement. Since I tried to reach out and get an appointment scheduled inspection and the fix (if needed), and I never received a call to schedule after being told the dealership would reach out to me when they were ready, I believe they should have paid me back for the repair. I can provide the Toyota Brand Engagement Case number as requested. I am hesitant to upload documents here as these documents contain name, address, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750762July 16, 2026
ELECTRICAL SYSTEM, ENGINE
Intermittent stalling in various conditions including idling, highway driving and city driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744319June 15, 2026
UNKNOWN OR OTHER
I am filing a complaint regarding Toyota sending out letters to RAV4 owners reference factory paint peeling. The letter stated, “Customer Support Program Notification Paint Peeling (Vehicles Painted with factory-applied blizzard pearl or super white paint). In this letter it stated that it is a possibility veh’s painted with this paint may experience paint peeling off. In the letter it states that if you are not experiencing this issue, there is nothing you need to do at this time. I did not experience any issues at the time. The letter was sent approximately 6-7 years ago. On May 20th 2026 I noticed on the roof of my vehicle between the windshield and sun roof a large softball size area of metal where the paint peeled/flaked off. In contacting Toyota dealership they said there is nothing they can do. Contact was made today 6/15/26 ( I didn’t notice the paint peeling off until 6/13/26). I then called Toyota Corporate and they said since the extended warranty expired 12/11/2025 I have to pay for the fix and they will not. Online there are thousands of others experiencing the same issue. I received a quote of $1600 and $2300 dollars just to strip and repaint the roof. I have the video showing the paint peeling off by itself. This is ridiculous and Toyota needs to be held accountable. According to Toyota the cause of this issue is due to sunlight over time degrades the adhesion between the factory-applied paint primer coat layer and the base metal electrodeposition layer causing the paint to peel from the metal body panel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739542May 22, 2026
STRUCTURE:BODY
Vehicle: 2016 Toyota RAV4 Color: Factory Super White / Blizzard Pearl (whichever applies) I am filing a complaint regarding a well-known latent manufacturing defect involving peeling factory paint on my 2016 Toyota RAV4. The original factory-applied white paint is peeling and delaminating from the exterior metal body panels under normal use and maintenance conditions. The paint failure appears unrelated to any accident, impact, misuse, neglect, or environmental damage. The failed component is the factory-applied exterior paint and coating system on the vehicle’s metal body panels. The affected areas are available for inspection upon request. The paint is separating from the primer/base layer and peeling off in sheets, exposing underlying surfaces and creating risk of corrosion and reduced vehicle value. Toyota has publicly acknowledged widespread issues involving “Super White (040)” and “Blizzard Pearl (070)” paint on numerous Toyota models, including RAV4 vehicles, through Customer Support Program ZKG and multiple Technical Service Bulletins. Toyota documents specifically state the issue involves paint adhesion failure during the manufacturing process causing peeling on exterior metal body panels. This issue creates safety concerns because exposed metal surfaces may eventually corrode or rust, reducing long-term structural integrity and potentially creating visibility distractions while driving as paint continues to separate and peel unexpectedly. Large peeling sections can also detach while driving and create roadway debris hazards for other motorists. The condition has been widely reported by consumers across online forums, complaint databases, and dealerships for many years. Numerous owners of white Toyota vehicles have reported identical failures involving factory paint peeling and delamination. The problem has been visually confirmed by dealership personnel / independent body shop personnel (modify if applicable). And they have refused to cover it at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708766January 5, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I called for a jumpstart for my truck after it cut off while I was turning onto a parking lot I hit a bump and it just cut off. I had to turn the truck completely off then start it again, after it started I made it completely onto the lot and parked it. When I went to start it again it wouldn’t turn over or startup. I used my State Farm app to request for a jumpstart or possible tow 2/23/25. On 3/9/25 the truck wouldn’t start again and I requested for another jumpstart. The engine light came on shortly thereafter saying that the AWD wasn’t available and that the FWD train was only available. I took it in for a battery replacement and that seemed to help for a couple of months, then my headlights started going out one at a time. The passenger side bulb went out first. I replaced it with a new one at Valvoline and then the driver side bulb went out two weeks or so later and I replaced it then the check engine light came back on and I eventually had to take into the dealership for repairs and maintenance. They said they fixed it. It worked for about a 12 days and then the headlights started dimming over time as the week went on the engine light came back on and the driver side bulb was out again. So from 12/23/25 to 1/5/2026 was the length of time the truck worked but still poorly performance wise. The gas goes very quickly still and I have to fill it way too often now in its condition. I’ve spent about $5400.00 in total with trying to repair and keep gasoline in it to work. I’m taking it back to the dealership today after reporting this to NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708783January 5, 2026
AIR BAGS
Air bags malfunction. There is a warning ⚠️ pop up message on my dashboard that says, Air bags malfunction contact manufacturer dealer. This is clearly a safety issue and it should be part of a recall or a recall needs to be started with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706611December 22, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2016 Toyota Rav4. It was discovered that there was a mileage discrepancy. The vehicle was purchased from a private seller. At the time of the purchase, the mileage was 98,000. The vehicle was taken to an independent mechanic, and a Carfax report indicated that in November 2025, the mileage was reported at 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688062September 18, 2025
AIR BAGS
The contact owned a 2016 Toyota Rav4. The contact stated while driving 30-40 MPH and attempting to change lanes, the contact looked through the sideview mirrors and then looked forward. The contact noticed that the vehicle in front of the vehicle had stopped. The contact depressed the brake pedal, but the vehicle did not stop in time and rear-ended the other vehicle. The contact's dog was occupying the front passenger's side seat and was not wearing a seat belt. The contact stated that it was a fender-bender; however, the driver's side and passenger's side curtain air bags deployed in addition to the front air bags, causing the vehicle to be totaled. The contact stated that the front driver's side air bag deployed and hit the contact's face, and the contact's eyeglasses caused a bruise on the contact's eyebrow. The contact also sustained a bloody nose and soreness on the forehead. The contact sustained bruises from the shoulder to the elbow after being hit by the driver's side curtain air bag. A police officer called medical personnel, who took the contact's blood pressure, checked the contact's injuries, and confirmed that an ambulance was not needed. The contact had not sought medical assistance. The contact stated that the hood of the vehicle opened and closed upon impact, and one of the coolant hoses was leaking. The trunk of the other vehicle opened and closed upon impact, and the other vehicle sustained minor damage to the fender. The other vehicle was drivable, and the other driver did not sustain injuries. A police report was filed, but the police report information was not available. The vehicle was towed and deemed a total loss by the insurance company. The dealer and Pedersen Toyota(4455 S College Ave Fort Collins, CO 80525) were notified of the failure, but no assistance was provided. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11688133September 18, 2025
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
The contact owns a 2016 Toyota Rav4. The contact stated that the liftgate failed to properly close while pressing the electrical buttons on both the key fob and the two liftgate buttons located inside or outside the vehicle. The contact stated that the liftgate had to be closed manually to securely close the liftgate. The contact stated that after her daughter had loaded groceries inside vehicle, the liftgate failed to latch properly but was closed after several attempts. The vehicle was taken to the dealer, and the contact's daughter was informed that the hinges and liftgate needed to be replaced. The contact was provided with an estimate for the repair. The manufacturer was notified of the failure and provided the contact with a case number. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679788August 11, 2025
SEAT BELTS
Rear seat belt passenger side would not unlatch, trapping the passenger. This was and is the only time we have ever used this seat belt.It took two people to help get her thru the upper part of seat belt,had to exit over the top of back seat passenger. This life saving mechanism was and is unsafe and could of caused death if in the event of accident with fire. We have Owned two other Toyota's. Never any other dangerous life threatening events. Our request is the right thing to do. Replace this inoperative major defective part at an authorized Toyota Dealership here in. Dayton Ohio? Do we need to report this to the Highway Safety Dept.? [XXX] & [XXX] . Please respond. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666695June 13, 2025
ELECTRICAL SYSTEM
The contact leased a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) and requested to be removed from the recall distribution list because the contact no longer had the vehicle. The dealer and the manufacturer were contacted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663182May 27, 2025
ELECTRICAL SYSTEM
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659763May 8, 2025
UNKNOWN OR OTHER
UNKNOWN - UNABLE TO COMPLETE REPAIR IN VEHICLE’S CURRENT LOCATION. This car is currently being stored in England and requires shipment back to the United States per my lienholder and military orders. Because of the recall that is currently open, the government’s provided shipment service (Mildenhall VPC) refuses to ship the vehicle unless I can get this repair performed locally. I’ve contacted numerous Toyota dealerships regarding this recall, and none of them have been able to address the repair due to the car not being made within the country, lack of OEM parts, etc. I’ve been back in the United States for over a month now, and the car is being stored with my friend/power of attorney until I’m able to get some resolution to this situation. I’ve tried to ship it numerous times now and they are refusing to do so unless the repair can be performed (which isn’t possible) or it is cleared from the VIN’s recall notice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657186April 28, 2025
ELECTRICAL SYSTEM, ENGINE, STRUCTURE:BODY
While shopping at the grocery store, I experienced an incident upon leaving the parking lot. After reaching my first red light, I noticed smoke rapidly billowing from under the hood of my vehicle. My husband, who was driving behind me, immediately saw the smoke and instructed me to pull over. Once I stopped, he asked me to pop the hood. Upon opening it, he urgently removed his shirt to try and extinguish the fire. The damage was extensive — a hole burned through the hood, significantly compromising the vehicle’s crash safety rating. Additionally, melted plastic covered the battery area, and the radiator hose was damaged, rendering the vehicle unsafe to drive.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11654036April 11, 2025
ELECTRICAL SYSTEM
The contact owns a 2016 Toyota Rav4. The contact received a notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653208April 7, 2025
ELECTRICAL SYSTEM
The contact owned a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); and requested to be removed from the recall distribution list. The local dealer was not contacted; however, the manufacturer was contacted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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