Toyota RAV4 Complaints

921 consumer complaints on file.

#11415768May 10, 2021
LANE DEPARTURE: BLIND SPOT DETECTION
NO AUDIO WARNING. BLIND SPOT MONITORING (BSM) FLASHING IS NOT VISIBLE WHEN SUNLIGHT DIRECTLY REFLECTS INTO MIRROR. AUDIO ALERT IS AVAILABLE, BUT LIMITED TO CROSS TRAFFIC ALERT WHICH USES SAME SENSORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414647April 30, 2021
STEERING
TL* THE CONTACT OWNS A 2021 TOYOTA RAV 4. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THE VEHICLE INDEPENDENTLY VEERED OFF TO THE RIGHT AND THE CONTACT LOST CONTROL OF THE STEERING OF THE VEHICLE. AS A RESULT, THE VEHICLE VEERED OFF TO THE RIGHT FLIPPING OVER A CINDERBLOCK CAUSING THE VEHICLE TO FALL DOWN A MOUNTAIN TOP. THE AIR BAGS DID DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BROKEN RIGHT ANKLE AND A FRACTURED DISK IN HER BACK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO A JUNKYARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE BLACK BOX READ THAT THE ACCIDENT WAS SELF INFLICTING. THE FAILURE MILEAGE WAS 620.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11414593April 30, 2021
AIR BAGS
IN A 4 CAR PILE UP. HIT IN REAR X2 BY A LARGE VAN WHILE SITTING IN TRAFFIC ON NJ PARKWAY FOOT ON BREAK AND PUSHED INTO CAR IN FRONT OF ME X2. AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11404841March 25, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2021 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER DISENGAGED, PREVENTING THE CONTACT FROM SHIFTING GEARS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOYOTA OF DEERFIELD BEACH (1441 S FEDERAL HWY, DEERFIELD BEACH, FL 33441) WHERE IT WAS DIAGNOSED HOWEVER, NOTHING WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403677March 18, 2021
POWER TRAIN
TL* THE CONTACT RECEIVED A 2021 TOYOTA RAV4 AS A LOANER VEHICLE FROM SERRA TOYOTA (1300 CENTER POINT PKWY, BIRMINGHAM, AL 35215) AS HIS PERSONAL VEHICLE WAS AWAITING REMEDY REPAIRS FOR NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT WHILE DRIVING THE LOANER VEHICLE AT AN UNDISCLOSED SPEED, THE VEHICLE STARTED JERKING WHILE ACCELERATING. THE DEALER WAS MADE AWARE OF THE ISSUE HOWEVER, THE CONTACT WAS INFORMED THAT THERE WAS NO OTHER LOANER VEHICLE AVAILABLE. THE CONTACT INFORMED THE MANUFACTURER AND A CASE FILED. THE FAILURE MILEAGE WAS 2,935. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403428March 17, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THERE IS A RATTLING SOUND COMING FROM THE DRIVER'S DOOR WHEN THE CAR IS STATIONARY AND THE DOOR IS SWUNG CLOSED. THE REARVIEW MIRROR OF THE DOOR HAS SIGNIFICANT SHAKING WHILE THE CAR IS IN MOTION, SO THIS IS A SAFETY HAZARD. THE SPEAKER IN THE DRIVER'S DOOR MAKES A STATIC OR CRACKLING SOUND WHEN MUSIC IS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399965March 9, 2021
FUEL/PROPULSION SYSTEM
CAR HAD A LOW FUEL INDICATOR ON (APPROX. 15MILES DISTANCE TO EMPTY LEFT ON A DASHBOARD). UPON REFUELING, THE CAR ONLY TOOK ABOUT 11.38 GALLON OF FUEL TO REFILL THE EMPTY TANK. THIS IS VERY ANNOYING AS I JUST BOUGHT THIS CAR NEW THINKING IT HAS 14.5 GALLON FUEL TANK CAPACITY BUT IN REALITY IT HAS A DEFECTIVE FUEL TANK AND IT ONLY TAKES ABOUT 11 GALLON OF FUEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399666March 8, 2021
FUEL/PROPULSION SYSTEM
THE GAS TANK OF 2021 RAV4 HYBRID DOES NOT FILL IN AS ADVERTISED. TOYOTA ADVERTISES THAT IT CAN TAKE 14.5 GALLONS OF FUEL, HOWEVER WHEN THE FUEL LOW WARNING LIGHT IS ON AND YOU TRY TO FILL THE FULL TANK, IT NEVER TAKES MORE THAN 10 GALLONS, THUS THERE'S DISCREPANCY OF 4 GALLONS. THIS REDUCES THE CAR'S ADVERTISED RANGE FROM 550 MILES TO LESS THAN 400 MILES. TOYOTA CLAIMS THIS IS A DESIGN MISTAKE AND DOESN'T OFFER ANY FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399292March 5, 2021
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
VEHICLE BATTERY COMPLETELY DEAD AFTER ONLY 3 DAYS OF NOT BEING DRIVEN. VEHICLE WOULD NOT START AND COULD NOT BE JUMP STARTED. VEHICLE IS ONLY 2 MONTHS OLD. WIRELESS CHARGING DOES NOT CHARGE CONSISTENTLY. INTERMITTENT CONNECTION ONLY AND GETS VERY HOT. USB PHONE CONNECTION RANDOMLY DISCONNECTS AND RECONNECTS. OCCASIONALLY THE VOICE COMMAND PROMPT ON CENTER CONTROL IS ACTIVATED AND STAYS CONNECTED WHEN CONNECTING A PHONE THROUGH USB AND CANNOT EXIT TO SEE INFORMATION DISPLAY. REMOTE START FROM FOB WILL NOT WORK. LANE DEPARTURE SYSTEM TOO SENSITIVE AND TAKES OVER STEERING OF CAR CAUSING COUNTERSTEERING FROM DRIVER CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398108February 26, 2021
STEERING, LANE DEPARTURE: ASSIST
THIS VEHICLE HAS INTERMITTENT OPERATION OF ITS LANE KEEP ASSISTANCE. ONE ACTIVATED, IT REGULARLY WILL DO THE OPPOSITE OF KEEPING YOUR LANE. IT HAS RUN ME OFF THE ROAD AND ALSO INTO THE LANE OF ONCOMING TRAFFIC. I HAVE REPORTED TO THE DEALER BUT THEY COULDN'T REPLICATE IT. I HAVE ESCALATED TO THE DEALER AS THIS HAPPENS VERY FREQUENTLY AND IS IN SAFE. UPON ACTIVATION OF THE LTA, IT TURNS THE STEERING WHEEL APPROX 15- 20 DEGREES AND IMMEDIATELY TAKES YOU OUT OF THE LANE. THE LANE DEPARTURE SYSTEM KICKS IN AND THEN TRIES TO BRING YOU BACK AND THIS GOES ON AND ON WITH CLEARLY MARKED LANES. IF I DIDN'T APPLY QUITE A BIT OF FORCE TO PREVENT THE DEPARTURE I COULD HAVE WELL BEEN AN INCIDENT. THE VEHICLE WAS IN MOTION, GOING DOWN A WELL MARKED INTERSTATE HIGHWAY, NIGHT AND DAY TIME, NO RAIN OR SNOW/ICE. THE VEHICLE RECOGNIZED THE LANE DEPARTURE (BEEPS) BUT IT WAS THE VEHICLES SYSTEM THAT DROVE THE CAR OUT OF THE LANE (WITH MY HANDS ON THE WHEEL OF COURSE). A VIDEO CAN BE SHARED UPON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397144February 20, 2021
WHEELS
I RECENTLY PURCHASED A 2021 TOYOTA RAV4. THE FIRST WEEK I OWNED IT I EXPERIENCED A FLAT TIRE. WHEN I ATTEMPTED TO AIR IT UP THE VALVE STEM BROKE AND THE TIRE WENT COMPLETELY FLAT. THE VALVE STEM IS ONE UNIT AND CONNECTED TO THE TIRE PRESSURE MONITORING SYSTEM. I LEARNED THAT THE STEMS ARE MADE OF ALUMINUM AND SUBJECT TO BREAKING DUE TO THE SOFT METAL. TOYOTA REFUSED TO COVER THE EXPENSE SAYING IT WAS DRIVER ERROR. THE TECHNICIAN AT THE SHOP WHERE THE TIRE WAS PLUGGED TOLD ME THIS HAPPENS QUITE A BIT. I WAS SHOCKED THAT TOYOTA WOULD INSTALL SUCH CHEAP METAL ON THEIR CARS. THIS IS A ROAD HAZARD AND CAN EASILY LEAVE ONE STRANDED. MY COST WAS NEARLY $300. THE BREAKAGE WAS NOT MY FAULT. IT WAS A PROBLEM OF SOFT ALUMINUM. I BELIEVE THESE STEMS SHOULD BE RECALLED AND REPLACED WITH HIGH QUALITY STEEL. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395824February 11, 2021
UNKNOWN OR OTHER
PASSENGER HEATED SIDE MIRROR CRACKED FROM COLD WEATHER. NOT IMPACTED BY ACCIDENT OR NEGLIGENCE FROM I OR SOMEONE. WHEN HEATED MIRROR WAS ON I NOTICED A CRACK APPEARING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394555February 3, 2021
FUEL/PROPULSION SYSTEM
CANNOT FILL FUEL TANK COMPLETELY FULL. HAD SOME TESTS RUN BY TOYOTA AND THEY FOUND THAT THERE WERE ONLY 12.5 GALLONS IN THE 14.5 GALLON TANK WHEN THE PUMP SHUTS OFF. I WAS TOLD THIS WAS "WITHIN THE SPEC" AND OFFERED NO FURTHER HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389684January 24, 2021
FUEL/PROPULSION SYSTEM
HAVE A 2019 AMS 2021 RAV4 HYBRID XSE THAT WILL NOT FILL TO ITS 14.5 GAL CAPACITY. TOYOTA NEEDS TO MAKE A FORMAL ANNOUNCEMENT HERE TO ACKNOWLEDGE THE ISSUE AND A TIMELINE ON A FIX. WITH NOTING, THE DEALERSHIP SAID IT TOOK 14 GAL ON INITIAL FILL WHEN PURCHASED, SO NOT SURE WHAT TO THINK HERE - CAN PROVIDE PHOTOS AS WELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387955January 13, 2021
FUEL/PROPULSION SYSTEM
WHEN THE LOW FUEL LIGHT COMES ON IT ONLY TAKES 10 GALLONS TO REFILL. THIS GIVES ME A RANGE OF 400 MILES ON A TANK OF FUEL. I WAS EXPECTING A RESERVE AMOUNT OF FUEL AFTER THE LOW FUEL LIGHT COMES ON TO DRIVE TO A FUEL STATION BUT ONLY USING 10 GALLONS OUT OF A 14 GALLON TANK SEEMS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386212January 3, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
THIS ISSUE HAPPENED ON 12/31/2020. I WAS DRIVING TO WORK THIS EVENING. I CAME ONTO AN ONRAMP DURING MY DRIVE AND I BEGAN INCREASING MY SPEED TO 70MPH. AS I'M ACCELERATING I STARTED TO NOTICE A WHISTLING SOUND COMING FROM THE SUNROOF . I INSTANTLY ASSUMED THAT MY HUSBAND HAD ACCIDENTALLY OPENED THE SUNROOF AND HAD NOT CLOSED IT BACK UP ALL THE WAY. (WE HAVE NOT HAD THIS CAR VERY LONG AT ALL SO WE ARE STILL LEARNING WHICH BUTTONS DO WHAT.) AS I PULL BACK THE COVER I NOTICE THAT THERE ARE SHARDS OF GLASS FALLING ONTO MY LAP FROM THE SUNROOF. I WAS IN COMPLETE SHOCK AND PULLED OVER TO MAKE SURE I WAS NOT MISTAKEN. SURE ENOUGH THE SUNROOF HAD SHATTERED AND THERE WAS GLASS EVERYWHERE. I HAVE NO WAY OF EXPLAINING HOW THIS HAPPENED AND I AM VERY FRUSTRATED THAT I HAVE TO MAKE A CLAIM ON A CAR I HAVE HAD FOR MAYBE A MONTH AND A HALF AND EVEN MORE UPSET THAT I CANNOT EXPLAIN HOW THIS ACTUALLY HAPPENED. I WAS ALSO SURPRISED THAT THERE WERE PEOPLE HAVING SIMILAR ISSUES WITH THE SUNROOF!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382724December 9, 2020
POWER TRAIN
MY SPOUSE WAS DRIVING THE CAR AND SHE COMPLAINED TO ME THAT OUR NEW 2021 RAV4 SUDDENLY LURCHES WHEN SLIGHTLY ACCELERATING FROM A ROLLING STOP. I THEN DROVE WITH HER AND WITNESSED THE SAME ISSUE ALTHOUGH I COULD NOT REPLICATE IT MYSELF. I TOOK THE CAR TO THE TUSTIN TOYOTA DEALERSHIP (FROM WHERE I PURCHASED THE CAR) BUT THEY WERE NOT ABLE TO FIND ANY ISSUES OR REPLICATE THE PROBLEM. THAT BEING SAID THE CARS ARE SO NEW THAT IT MAY JUST BE THAT THERE AREN'T ENOUGH NEW OWNERS YET TO REPORT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365940October 23, 2020
UNKNOWN OR OTHER
DRIVING NEW 2021 TOYOTA RAV4 AND THE SUNROOF BLEW OUT FOR NO APPARENT REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364557October 15, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2021 TOYOTA RAV4. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 75 MPH, THE GLASS SUNROOF SUDDENLY EXPLODED. DURING THE FAILURE, THE SUNROOF WAS CLOSED. THE LOCAL DEALER VALLEY HIGH TOYOTA LOCATED AT 14612 VALLEY CENTER DR, VICTORVILLE, CA 92395 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364114October 13, 2020
UNKNOWN OR OTHER
BOTH SIDE MIRRORS SHAKES AT 40 MILES OR ABOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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