Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10250416December 1, 2008
EXTERIOR LIGHTING
I OWN A 2007 TOYOTA PRIUS WITH 52000 MILES. I HAVE BEEN EXPERIENCING ISSUES WITH INTERMITTENT HEADLIGHTS ON BOTH SIDES SIMPLY TURNING OFF WHILE DRIVING. THEY ARE RE-SET BY TURNING OFF THE LIGHTS AND THEN TURNING THEM BACK ON. THIS IS A VERY SERIOUS SAFETY ISSUE THAT APPARENTLY NUMEROUS PRIUS OWNERS ARE EXPERIENCING. TOYOTA DOES NOT HAVE AN ANSWER EXCEPT PAYING $1100 FOR NEW BULBS THAT SHOULD LAST MUCH LONGER. AS I AM BECOMING MORE EDUCATED ABOUT THIS ISSUE, I HAVE SEEN THAT MANY OTHER PEOPLE HAVE THIS SAME ISSUE WITH ABOUT THE SAME RESPONSE FROM TOYOTA. THIS ISSUE NEEDS TO BE ADDRESSED AS A SERIOUS PUBLIC SAFETY ISSUE AND A SERIOUS MANUFACTURE DEFECT. CAN YOU PLEASE HELP US WITH THIS ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250199November 30, 2008
FUEL SYSTEM, GASOLINE
I OWN A 2007 TOYOTA PRIUS. I CANNOT FILL UP THE GAS TANK WITHOUT IT HAVING AN OVERFLOW OF 1-2 PINTS OF GAS ONTO THE GROUND. IT SEEMS TO BUILD UP A BACK PRESSURE AND KICK OUT THE GAS I TRY TO PUT INTO IT. IF THIS IS HAPPENING TO OTHER PRIUS OWNERS AS I READ IT IS ON THE INTERNET, WE HAVE A SEVERE ENVIRONMENTAL HAZARD OCCURRING FROM THIS GAS TANK DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250214November 30, 2008
EXTERIOR LIGHTING
DRIVER SIDE HEAD LIGHT GOES OUT INTERMITTENTLY. TURN LIGHTS OFF AND BACK ON AND THE LIGHT WORKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249667November 24, 2008
EXTERIOR LIGHTING
2007 PRIUS HID HEADLIGHTS GO OF AND ON RANDOMLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249546November 22, 2008
VISIBILITY, ELECTRICAL SYSTEM
I OWN AND OPERATE A 2007 TOYOTA PRIUS. TO DATE I HAVE BEEN EXTREMELY SATISFIED WITH THE VEHICLE. HOWEVER, RECENTLY I HAVE BEEN EXPERIENCING INTERMITTENT FAILURE OF MY PASSENGER HEADLIGHT AND OCCASIONALLY THE BRAKE LIGHT ON THE PASSENGER SIDE. THIS IS A SAFETY CONCERN BECAUSE I DO NOT KNOW WHEN THE LIGHT IS ON OR OFF. THE OTHER DAY I WAS PULLED OVER BY THE POLICE AND RECEIVED A REPAIR ORDER. THE COST FROM THE DEALER TO REPLACE THE BULB IS $535.00, APPARENTLY THIS IS MAINTENANCE AND A NON WARRANTY ITEM. PERSONALLY I THINK THERE IS A DESIGN FLAW IF IT REQUIRES A MECHANIC TO CHANGE A LIGHTBULB. I AM POSTING A MESSAGE HERE IN HOPES THAT THIS WILL CONVERT INTO A SAFETY RECALL. I AM GOING TO WORK WITH THE DEALER AND TOYOTA TO TRY AND GET THIS REPAIR COVERED. WISH ME LUCK! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249423November 20, 2008
EXTERIOR LIGHTING
WHILE DRIVING, ONE OF THE EXTERIOR HIGH INTENSITY HEADLAMPS WOULD FAIL WITH NO INDICATION (NO YELLOW BULB FAILURE INDICATOR) OF FAILURE. TURNING OFF THE LIGHT SWITCH AND TURNING IT BACK ON WOULD RELIGHT THE HEADLIGHT. THIS WOULD HAPPEN WITH EITHER THE LEFT OR THE RIGHT HEADLIGHT BUT NOT BOTH. THE OLD BULBS WERE REPLACED UNDER WARRANTY AND THE PROBLEM HAS NOT YET RECURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249178November 18, 2008
EXTERIOR LIGHTING
I'VE GOT A TOYOTA PRIUS 2007 WITH HID HEADLIGHTS. LEFT HEADLIGHT KEEPS GOING OUT. I CAN'T REALLY TELL WHEN OR HOW IT GOES OUT SINCE I CAN'T SEE IT. I'LL NOTICE IT WHEN I SEE THE REFLECTION IN THE BACK OF ANOTHER CAR. IF I TURN THE BRIGHT LIGHTS ON AND OFF IT HAS NO EFFECT, BUT WHEN I TURN THEM ALL THE WAY OFF AND BACK ON THE LIGHT COMES BACK. SOMETIMES ON LONG TRIPS IT WILL STAY ON THE WHOLE TIME, SOMETIMES IT WON'T. SOMETIMES ON SHORT TRIPS IT WILL GO OUT, SOMETIMES IT WON'T. IT IS NOT AN EVENT I CAN MAKE HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248689November 13, 2008
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
STARTED NOTICING MY PASSENGER SIDE HEAD LIGHT GOING OUT SPORADICALLY. JUST AS THE OTHERS, BY TURNING THEM OFF, THEN ON, THE LIGHTS COME BACK ON. WAS ACTUALLY STOPPED BY A VA STATE TROOPER, WHO ADVISED HIS FATHER-IN-LAW HAD THE SAME PROBLEM & THAT THIS WAS A MANUFACTURER ERROR. SO, I TOOK THIS ISSUE TO MY DEALER DUE TO HAVING AN EXTENDED WARRANTY. THEY CALLED MY WARRANTY COMPANY BEFORE STARTING WORK TO FIX THIS $500 ISSUE (WHICH, ALL THEY DID WAS REPLACE THE BULB). IT THEN STARTED OCCURRING ON MY DRIVER SIDE. WHEN I TOOK IT IN TO HAVE THIS FIXED / LOOKED AT, WAS ADVISED THE WARRANTY COMPANY HAD DENIED THE CHARGE WITH THE DEALER & THE DEALER HAD COMP'D THE CHARGE AS A COURTESY. BASED ON THESE REPORTS, I JUST CALLED THE DEALER TO ADVISE THEM OF THESE ISSUES & AM HOPING FOR A RESOLUTION TO THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248742November 13, 2008
EXTERIOR LIGHTING
I HAVE A 07 TOYOTA PRIUS DRIVERS SIDE HID HEADLAMP FLICKERS ON AND OFF. RECENTLY WENT OUT COMPLETELY. NOW THE PASSENGER SIDE LAMP IS GOING ON/OFF. I RECENTLY READ ONLINE THAT PRIUS CUSTOMERS OF 2005- 2009 VEHICLES HAVE THE SAME PROBLEMS. I COMMUTE 137 MILES ROUND TRIP EVERYDAY. THERE NEEDS TO BE A RECALL BEFORE SOME ONE IS INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248557November 12, 2008
EXTERIOR LIGHTING
DRIVER'S SIDE HEADLAMP STARTED GOING OFF SPORADICALLY ON 2007 PRIUS. TURNING OFF THE LIGHTS AND TURNING THEM BACK ON FIXED THE PROBLEM, BUT THEY WOULD PERIODICALLY FLICKER AND CHANGE BRIGHTNESS. CAR WAS UNDER WARRANTY AND I TOOK IT TO THE DEALER. DEALER REPLACED THE HID COMPUTER 2 TIMES BEFORE THE PROBLEM SEEMED TO BE FIXED. NOW I AM PAST MY WARRANTY, AND NOW BOTH HEADLIGHTS GO OUT WHILE DRIVING. I LEAVE MY FOG LIGHTS ON SO THAT I AM NOT SUDDENLY IN THE DARK. IF I TURN OFF MY HEADLIGHTS AND TURN THEM BACK ON, THEY COME BACK ON. IT IS VERY DANGEROUS, AND I HAVE TRIED TO HAVE THIS FIXED TWO TIMES. IT DOESN'T HAPPEN EVERY TIME I DRIVE THE CAR, BUT IT SEEMS TO HAPPEN MORE OFTEN THAN NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248370November 10, 2008
EXTERIOR LIGHTING, EQUIPMENT
THE HEADLIGHTS ON THE 2007 PRIUS TURN OFF BY THEM SELF. IF YOU TURN THEM OFF AND BACK ON THEY WILL BE BACK ON AND TURN OFF AGAIN, THIS IS HOW I KNOW IT IS NOT A LOSE WIRE. I WORKED WITH A FLEET OF PRIUS AND LEXUS HYBRID CARS. THE PRIUS HAS HAD THIS ISSUE SINCE 2006. MULTIPLE CARS WIT THE SAME SYMPTOMS. THE TOYOTA DEALERSHIP CHARGES YOU UP TO $ 1,700 + TO FIX THIS ISSUE. THERE ARE FORUMS ALL OVER THE NET DISCUSSING THIS ISSUE AND MANY CONCERN DRIVERS ON THE ROAD THAT DO NOT KNOW HOW TO UTILIZE THE POWER OF THE INTERNET. THIS IS NO LONGER A MONEY ISSUE, IT HAS BECOME A SAFETY ISSUE NOW. POLICE HAVE TICKETED ME OVER 5 TIMES AND I HAVE GONE TO TOYOTA AND THEY CHARGE ME THOUSANDS. LAST WEEK I ALMOST RAN OVER A LITTLE GIRL ON A BIKE AT DUSK ...WHEN I STOPPED AND ASKED IF SHE WAS OK SHE REPLIED " I DIDN'T SEE YOUR LIGHTS SIR, I AM SORRY" . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247906November 7, 2008
EXTERIOR LIGHTING
INTERMITTENT HEADLIGHT ON 2007 TOYOTA PRIUS, 46,000 MILES, LIGHT SHUTS OFF AT ANYTIME, WILL GO BACK ON WHEN YOU TURN HEADLIGHTS ON/OFF QUICKLY, LIGHT SHUTS OFF AGAIN... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247900November 6, 2008
EXTERIOR LIGHTING
HEADLIGHTS ARE INTERMITTENT, DEALER SAYS IT MAY BE THE BULBS $322 AND NOT IN STOCK OR THE BALLAST $400 OR BOTH AND CAN BE BOTH SIDES. THE ONLINE FORUMS ARE FULL OF PEOPLE WITH SAME PROBLEM AND UNREAL REPAIR BILL QUOTES ON 2006 UP TOYOTA PRIUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247903November 6, 2008
EXTERIOR LIGHTING
PASSENGER SIDE HEAD LIGHT WILL INTERMITTENTLY GO OUT. THE ONLY WAY TO TURN IT BACK ON IS TO TURN OFF THE HEAD LIGHTS BY THE HEADLIGHT SWITCH AND TURN BACK ON. I FIRST NOTICED THIS ABOUT 5 WEEKS AGO. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. I SPOKE WITH TOYOTA CORP. AND THEY STATED THAT HEADLIGHTS ARE NOT A WARRANTY ITEM. COST TO REPAIR IS APPROX. $500. HID HEADLIGHT. VERY LABOR INTENSIVE TO INSTALL BECAUSE PART OF FRONT BUMPER HAS TO BE REMOVED TO GET TO THE BACK OF THE HEADLIGHT ASSEMBLY. CAR IS A 2007 PRIUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247669November 4, 2008
VISIBILITY
DRIVER SIDE HID HEADLIGHT WAS LIGHTED BUT FAILED DURING DRIVING. DRIVER SIDE HID HEADLIGHT WOULD RE-IGNITE AFTER TURNING HEADLIGHT SWITCH OFF THEN ON. HAD 36, 724 MILES - AT FIRST DEALER SAID "OUT OF WARRANTY BY 724 MILES", RAISED ISSUES FOUND HERE AND GOT THE COMPUTER AND LIGHT PLUS RENTAL PRIUS FREE...OVER $1,600 OTHERWISE...SEEMS THIS IS A REGULAR ISSUE AS FOUND ON MYCARSTATS.COM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247488November 2, 2008
EXTERIOR LIGHTING
I OWN A 07' TOYOTA PRIUS WITH HID HEAD LAMPS. THE PASSENGER SIDE LIGHT GOES OFF INTERMITTENTLY WHILE DRIVING. TURNING THE SWITCH ON AND OFF GETS IT GOING AGAIN. THE DEALERSHIP SAID THAT IT'S A HID CONTROLLER THAT NEEDS TO BE REPLACED FOR $800.00 PLUS DOLLARS. MY CAR HAS EXCEEDED THE 36,000 MI WARRANTY, BUT IS WITHIN THE YEARS (LESS THAN TWO YEARS OLD). I NOTICED SEVERAL OTHER PRIUS WHILE DRIVING WITH LIGHTS OUT AND CHECK ONLINE AND HAVE DISCOVERED LOTS OF PEOPLE WITH THE SAME PROBLEM. I FEEL THIS IS A MANUFACTURERS DEFECT AND SHOULD BE FIXED @ THE EXPENSE OF TOYOTA. HAVE YOU RECEIVED OTHER COMPLAINTS? CAN YOU HELP? THANK YOU, BEST REGARDS, JEFF RICH *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247357October 31, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE FAILED TO SLOW DOWN WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL. SHE CRASHED INTO SOME BUSHES ON THE SIDE OF THE ROAD AND PROCEEDED TO A COMPLETE STOP. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE DRIVEN TO AN AUTHORIZED DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE OCCURRED ANOTHER TIME AND CAUSED A REAR END CRASH. THERE WERE NO INJURIES. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 24,000. UPDATED 11/25/08. *LJ THE CONSUMER STATED THE SECOND TIME THE INCIDENT HAPPENED, SHE STEPPED ON THE BRAKE, THE PEDAL WENT DOWN TO THE FLOOR WITH NO RESISTANCE AND THE CONSUMER CRASHED INTO ANOTHER VEHICLE. UPDATED 11/25/08. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10247108October 29, 2008
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT IS EXPERIENCING FAILURE WITH THE HIGH INTENSITY HEADLIGHT SYSTEM. WHILE DRIVING, THE HEADLIGHTS WOULD SHUT OFF UNEXPECTEDLY AND CAUSE DANGEROUS DRIVING CONDITIONS. INITIALLY, AFTER ACTIVATING THE HEADLIGHT SWITCH, THE HEADLIGHTS WOULD ILLUMINATE AGAIN. HOWEVER, AFTER TWO MONTHS, THE HEADLIGHTS STOPPED WORKING COMPLETELY. THE VEHICLE HAS BEEN TO THE DEALER NUMEROUS TIMES. THE FIRST TIME, THE DEALER COULD NOT FIND ANY FAILURES. EVENTUALLY, THE DEALER WAS ABLE TO DUPLICATE THE FAILURE AND STATED THAT THE LIGHT BULBS NEEDED TO BE REPLACED. THE FAILURE HAS BEEN REPAIRED AND THE CONTACT HAS FOUND NUMEROUS COMPLAINTS REGARDING THE SAME FAILURE AND FEELS THAT THE ISSUE NEEDS TO BE ADDRESSED BY THE MANUFACTURER. THE REPAIRS WERE NOT COVERED IN HIS WARRANTY; THEREFORE, THE MANUFACTURER DID NOT HOLD THEMSELVES RESPONSIBLE FOR THE FAILURE. THE FAILURE MILEAGE WAS 42,000 AND CURRENT MILEAGE IS 53,790. UPDATED 12/4/08 *CN UPDATED 12/05/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246730October 26, 2008
EXTERIOR LIGHTING
RIGHT HEADLIGHT SPORADICALLY GOES OUT...OF COURSE NEVER AT THE DEALERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246462October 23, 2008
EXTERIOR LIGHTING
DRIVER SIDE HEADLIGHT KEEPS GOING OUT WHILE DRIVING THE CAR. IT IS HARD TO NOTICE UNLESS YOU SEE THE CAR'S REFLECTION. IF WE TURN THE LIGHTS OFF AND ON AGAIN, THE LIGHT WILL SLOWLY COME BACK ON. THIS WILL HAPPEN ON BOTH SHORT AND LONG TRIPS. WE TOOK IT TO THE DEALER ON OCTOBER 21, 2008, AND THEY COULD NOT FIND A PROBLEM AND SAID WE COULD PURCHASE A NEW BULB FOR $300 OR WAIT UNTIL THE LIGHT GOES OUT AND WE NOTICE IT IS OUT AND CAN TAKE IT IN TO THE DEALER AT THAT TIME. WE COULD BE IN VIOLATION OF NO HEADLIGHT WITHOUT NOTICING AND THIS IS THE SECOND HEADLIGHT TO DO THIS. THE DEALER REPLACED THE PASSENGER HEADLIGHT ASSEMBLY IN APRIL 2008. WE ARE NOT UNDER WARRANTY BECAUSE OF MILES, NOT MONTHS. WE BELIEVE THE PROBLEM EXISTED BEFORE THE WARRANTY EXPIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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