Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10307025February 6, 2010
SERVICE BRAKES, ELECTRIC
I HAVE A 2010 PRIUS AND HAVE HAD TROUBLE WITH BRAKES SINCE I BOUGHT IT. DEALER HAS BEEN CONTACTED THREE TIMES AND LETTER TO TOYOTA WITH NO RESPONSE. THE BRAKES ARE NOT RIGHT AND I AM AFRAID I WILL BE IN AN ACCIDENT. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307027February 6, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE EXPERIENCED BRAKING PROBLEMS WITH MY 2010 PRIUS DURING THE FOLLOWING CIRCUMSTANCES, WHICH I HAVE MENTIONED TO MY HUSBAND AND MY COWORKERS WHEN IT HAPPENED. 1: ON MY WAY TO WORK THERE IS A STOP SIGN WHERE I NEED TO MAKE A LEFT TURN. JUST BEFORE THE STOP SIGN THE ROAD IS UNEVEN. WHEN I BRAKE THERE, I FEEL A JERK AND JUMP BEFORE THE CAR STOPS. 2: I WAS ON MY WAY TO WORK, ON 01/28/2010 WHEN IT WAS SNOWING LIGHTLY, THE VEHICLE SPEED MIGHT HAVE BEEN AT THE MOST 5-8 MILES/HOUR. I SAW THE LIGHT TURNING YELLOW FROM 50 FEET AHEAD AND I STARTED APPLYING THE BRAKE. THE ROAD HAD LITTLE SLOPE BUT THE VEHICLE WAS NOT ONLY SKIDDING, BUT ALSO NOT STOPPING AND I WAS PRAYING THAT IT WILL STOP BEFORE IT GOES INTO THE CROSS ROAD. I AM THE PRIMARY DRIVER FOR THIS VEHICLE AND I LOVE THIS CAR. BUT I HAVE EXPERIENCED FROM THE VERY BEGINNING THAT THE VEHICLE DOESN'T STOP QUICKLY WHEN I BRAKE, BUT ALWAYS THOUGHT THAT WAS PART OF HYBRID TECHNOLOGY AND MAY BE TO FORCE THE DRIVER MAINTAIN SOME SPACE FROM THE VEHICLE IN THE FRONT. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307040February 6, 2010
TRACTION CONTROL SYSTEM
WHILE DRIVING 2010 PRIUS III TODAY, AS APPROACHING STOP SIGN AT ABOUT 10MPH, WITH RIGHT FOOT DEPRESSING BRAKE PEDAL FOR GRADUAL STOP, CAR MADE SUDDEN LURCH AS PASSED OVER SLIGHT DEPRESSION IN PAVEMENT. THERE WAS NO ICE, BUT THE SENSATION WAS LIKE SUDDEN SLIDE ON ICE SPOT. SAME THING OCCURRED THREE WEEKS AGO WHILE APPROACHING STOP SIGN. VEHICLE HAS 870 MILES AND IS THREE WEEKS OLD. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307042February 6, 2010
EQUIPMENT
ON OCCASION, THE BRAKES ON OUR 2010 TOYOTA PRIUS, PURCHASED JUNE 2009, MOMENTARILY DO NOT STOP THE VEHICLE, AND THE VEHICLE APPEARS TO LUNGE FORWARD. THIS HAS BEEN REPORTED TO THE TOYOTA SERVICING DEALER EACH TIME THE VEHICLE HAS BEEN BROUGHT IN FOR SERVICE, AND NO SOLUTION HAS BEEN OFFERED. THIS PROBLEM CONTINUES TO THIS DAY. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307048February 6, 2010
EQUIPMENT
VEHICLE PARKED ON A DOWNWARD SLOPE. VEHICLE STARTED AND PROCEEDED DOWN SLOPE...APPLIED BRAKE LIGHTLY, BUT VEHICLE BRAKES LOCKED UP, CAUSING A SEVERE JERKING STOP MOTION...RELEASED BRAKE AND APPLIED AGAIN, AND IT CONTINUED AGAIN, HARD BRAKING, JERKING VEHICLE TO A STOP. NO CHANGE IN BRAKE PRESSURE SEEMED TO RESOLVE THIS HARD BRAKING, LOCKING UP EFFECT. ONLY AFTER DRIVING FOR A FEW MILES DID THE BRAKES RETURN TO NORMAL. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307037February 6, 2010
SERVICE BRAKES, ELECTRIC
SINCE PURCHASE IN OCTOBER 2009, I HAVE EXPERIENCED OCCASIONAL PROBLEMS WITH THE BRAKES ON MY 2010 TOYOTA PRIUS. SPORADICALLY, WHEN I APPLY THE BRAKES TO SLOW DOWN GOING DOWN A SLIGHT INCLINE OR STOPPING AT LIGHTS OR INTERSECTION, I FEEL A MOMENTARY LAG BEFORE THE BRAKES ACTUALLY FUNCTION. THE LAG IS NOTICEABLE AND SIMILAR TO FEELING AIRBORNE OR SLIPPING CAUSING ME TO FRANTICALLY PUSH DOWN HARDER ON THE BRAKE PEDAL THAN USUAL. THIS HAS RECURRED PERHAPS 10 DIFFERENT TIMES I ALSO HAD ONE INCIDENT WHEN THE BRAKE SEEMED TO LOCK WHEN THE GEAR WAS IN REVERSE AND I WAS BEGINNING TO BACK OUT OF A PARKING SPACE. PLEASE NOTE THE DATE OF INCIDENT AND MPH IS ONLY AN ESTIMATE. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307038February 6, 2010
ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRIC
WHILE SLOWING DOWN (FOOT ON THE BRAKE) FOR A LIGHT OR ROAD BUMP, THE CAR SUDDENLY ACCELERATES UNTIL I PRESS HARDER ON THE BRAKE. THIS HAS OCCURRED ABOUT 10 TIMES SINCE I PURCHASED THE CAR SUMMER OF 2009. NO ACCIDENT BUT ALMOST REAR-ENDED THE CAR IN FRONT OF ME SEVERAL TIMES. BROUGHT TO TOYOTA AND TOLD NOTHING WAS WRONG AND I WASN'T USED TO THE ABS SYSTEM. THIS CAN'T EXPLAIN THE SUDDEN ACCELERATION AND NEAR MISS ACCIDENTS. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307035February 6, 2010
SERVICE BRAKES, HYDRAULIC
I PURCHASED A 2010 PRIUS (WHICH WAS IN STOCK) ON JANUARY 8. AFTER HEARING ABOUT THE BRAKE DELAY PROBLEM, I REALIZED THAT I HAD HAD A SIMILAR PROBLEM. I WAS TRAVELING AT MEDIUM SPEED WHEN I FELT THE CAR DIP, THEN SHUDDER. I FELT THAT I HAD LOST CONTROL OF THE CAR. IT FELT LIKE IT WAS SLIDING (AS THOUGH ON ICE). NOW I REALIZE THAT I MUST HAVE PUT ON MY BRAKES, BUT THE CAR CONTINUED TO PROCEED. I HAD NOT NOTICED ANY PROBLEM IN THE ROAD, AND NO REASON TO EXPLAIN THE SHUDDERING. IT WAS ALL VERY BRIEF. I HAVE AN APPOINTMENT TO SEE THE MAINTENANCE PEOPLE AT TOYOTA GRAPEVINE, TEXAS, ON MONDAY, FEBRUARY 9. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307050February 6, 2010
SERVICE BRAKES, ELECTRIC
MULTIPLE INCIDENTS OF ACCELERATION WHILE BRAKING WHEN GOING OVER BUMPS. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307066February 6, 2010
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRIC
2010 TOYOTA PRIUS HYBRID BRAKE PROBLEM: PURCHASED NEW IN OCTOBER, 2009, MY PRIUS HAS EXPERIENCED MOMENTARY BRAKE FAILURE WHILE STOPPING UNDER CERTAIN CONDITIONS. SPECIFICALLY, WHEN I HIT A BUMP WHILE BRAKING SOMETIMES IT FEELS LIKE THE BRAKES MOMENTARILY RELEASE AND THE CAR LAUNCHES FORWARD. THIS HAS HAPPENED 6 TO 10 TIMES SINCE I PURCHSED THE CAR. I ALERTED THE DEALER (BERNARDI TOYOTA IN FRAMINGAHM, MA) ABOUT 3 - 4 WEEKS AGO, AND THEY WERE NOT AWARE OF THE PROBLEM. NO SOLUTION HAS BEEN OFFERED YET. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307064February 6, 2010
SERVICE BRAKES, ELECTRIC
2010 TOYOTA PRIUS ACCIDENT- WE HAD NOTICED THE BRAKING PROBLEMS BUT IT WAS NOT AN ISSUE UNTIL WE WERE INVOLVED IN ACCIDENT WHERE THE BRAKE DID NOT STOP THE CAR. AND IN LIGHT OF THE CURRENT EVENT, IT IS BEST TO COMPLAINT ABOUT ABOUT. *CN
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10307068February 6, 2010
UNKNOWN OR OTHER
THE 2010 TOYOTA PRIUS THAT I HAVE HAS VERY GRABBY BRAKES WHEN BACKING UP. THIS USUALLY OCCURS WHEN BACKING OUT OF A PARKED POSITION. IT IS A RECURRENT PROBLEM AND CAN REPEATEDLY JERK THE CAR TO A FAST STOP WHEN BACKING UP. SUCH QUICK JERKING CAN MAKE ONE LOSE CONTROL OF THE CAR. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307079February 6, 2010
SERVICE BRAKES, ELECTRIC
MY PRIUS 2010 3RD GENERATION MODEL'S BRAKES SEEM TO GO OUT WHEN BRAKING OVER UNEVEN ROAD. THIS HAS HAPPENED MORE THAN 10 TIMES STARTING FROM THE FIRST WEEK I GOT THE CAR. ESPECIALLY GOING OVER POTHOLES, THE CAR LURCHES FORWARD SEVERAL FEET. I CALLED THE DEALER SERVICE DEPARTMENT AND THEY SAID THERE WAS NOTHING THAT COULD BE DONE TO REMEDY THE BRAKES. I WAS TOLD TO CALL BACK IF THERE WAS A RE-CALL ISSUED. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307081February 6, 2010
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRIC
COMING OUT OF A PARKING LOT DOWNHILL ... HIT A BUMP ... BRAKES FAILED AND ALMOST SIDESWIPED BY ONCOMING TRAFFIC. HIT THE BRAKES A SECOND TIME AND CAR STOPPED JUST IN TIME TO AVOID A COLLISION. THIS IS THE ONLY TIME WE HAVE HAD THIS HAPPEN ... BRAKES HAVE WORKED OK REST OF TIME. NOTHING DONE YET TO CORRECT THE "BUMP" DEFECT AT SLOW SPEEDS. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307070February 6, 2010
SERVICE BRAKES, ELECTRIC
AT LOW SPEED (LESS THAN 15 MPH) ON DRY, SMOOTH PAVEMENT, THE BRAKES ON MY 2010 PRIUS OCCASIONALLY FAIL TO ENGAGE FOR APPROXIMATELY 2 SECONDS. THIS HAS OCCURRED LESS THAN ONCE A MONTH SINCE AUGUST 2009, OR APPROXIMATELY 4 TIMES. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307088February 6, 2010
SERVICE BRAKES, ELECTRIC
I OWN A 2010 PRIUS THAT I PURCHASED IN AUGUST, WHICH HAS BETWEEN 4 AND 5 THOUSAND MILES ON IT. THE BRAKES HAVE BEEN SQUEALING FOR ABOUT A MONTH, INTERMITTENTLY BUT FAIRLY OFTEN (SOME DAYS ARE BETTER THAN OTHERS). ALSO, THE TRACTION CONTROL SYSTEM LIGHT ("SLIPPERY" WARNING) SOMETIMES BEEPS/FLASHES EVEN WHEN I AM SITTING STILL ON DRY LEVEL PAVEMENT, ESPECIALLY IF I DEPRESS THE BRAKES ALL THE WAY TO THE FLOOR. I HAVE NOT YET EXPERIENCED ANY LIFE OR PROPERTY LOSS AS A RESULT AND AM PROVIDING THIS INFORMATION ON A PURELY FYI BASIS AS YOU TRY TO FIGURE OUT ISSUES WITH 2010 PRIUS BRAKES. (THE ISSUES AS I UNDERSTAND THEM DO NOT SEEM TO EXCEED THE NORMAL RISKS OF DRIVING, SO I DON'T PLAN TO DO ANYTHING EXCEPT MENTION IT AT THE 5K CHECKUP, UNLESS I HEAR OTHERWISE IN THE NEWS.) *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307091February 6, 2010
SERVICE BRAKES, ELECTRIC
I HAVE A 2010 TOYOTA PRIUS AND I NOTICED A PROBLEM WITH THE BREAKS. WHEN I AM SLOWING DOWN, WITH MY FOOT ON THE BREAKS, AND HIT AN UNEVEN ROAD, THE CAR LOSES THE BREAKS AND SURGES FORWARD. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307085February 6, 2010
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I PURCHASED A 2010 TOYOTA PRIUS IN AUGUST, 2009. DURING THE FALL, 2009, I EXPERIENCED TWO INCIDENTS, WHICH IN RETROSPECT, I THINK INVOLVED SUDDEN ACCELERATION. ON BOTH OCCASIONS, I WAS DRIVING HOME FROM WORK AND WENT OVER A SPOT ON THE ROAD WHICH, BECAUSE IT WAS DARK, I COULDN'T SEE FOR SURE, BUT WHICH FELT LIKE A POT HOLE. (I ALSO THINK IT MAY HAVE BEEN RAINING ON BOTH OF THESE OCCASIONS, ALTHOUGH I CAN'T RECALL FOR SURE). IMMEDIATELY AFTER HITTING WHAT I THINK WAS A POT HOLE, I FELT THE CAR SUDDENLY AND DRAMATICALLY ACCELERATE. BOTH TIMES I APPLIED THE BRAKES AND THE CAR STOPPED ACCELERATING. AT THE TIME, IT DID NOT OCCUR TO ME WHAT WAS GOING ON. BUT, NOW THINKING ABOUT IT, I THINK IT LIKELY THAT THE SUDDEN JOLT TO THE CAR, PERHAPS COMBINED WITH MOISTURE, CAUSED SOME TYPE OF ELECTRICAL MALFUNCTION, WHICH THANKFULLY, WAS SHORT-LIVED (OR AT LEAST STOPPED BY BRAKING). SHORTLY AFTER THESE INCIDENTS, I MENTIONED THEM TO MY WIFE. SHE REPORTED THAT SHE HAD EXPERIENCED VERY MUCH THE SAME THING ON A SEPARATE (I.E., A THIRD OCCASION) DRIVING OUR PRIUS. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307111February 6, 2010
SERVICE BRAKES, HYDRAULIC
THERE WAS A DELAY FROM THE TIME I APPLIED THE BRAKES IN MY 2010 PRIUS WHEN DRIVING ON SLIPPERY, SNOW COVERED ROADS UNTIL I COULD FEEL THEM START TO SLOW THE CAR. THE ABS SYSTEM ALSO SEEMED TO ACT MORE SLOWLY. I ALSO DROVE MY 1998 FORD EXPLORER ON THE SAME ROADS SOON AFTER DRIVING THE PRIUS. THE EXPLORER ABS SYSTEM REACTED MORE QUICKLY AND DEFINITELY STOPPED MORE QUICKLY THAN THE PRIUS. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306190February 5, 2010
SERVICE BRAKES, ELECTRIC
2010 TOYOTA PRIUS THE BRAKING SYSTEM DOES NOT WORK WHEN THE BRAKES ARE APPLIED OVER BUMPY OR ROUGH ROADS. OCCURS EVERYTIME THE BRAKES ARE APPLIED AT A PARTICULAR INTERSECTION. I HAVE OWNED THE VEHICLE SINCE AUGUST 2009. THE PROBLEM HAS EXISTED THE ENTIRE TIME I HAVE OWNED THE VEHICLE. I NOTICED THE PROBLEM, IT RAISED SOME CONCERNS, BUT RECENT ARTICLES HAVE INDICATED THIS IS A SEVERE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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