Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10307672February 8, 2010
SERVICE BRAKES, HYDRAULIC
DRIVING ON SLIPPERY ROADS, BUT NOT UNPASSABLE, MY 2010 PRIUS BRAKING SYSTEM FAILED TO PROVIDE ANY ASSISTANCE IN PREVENTION OF SLIPPING INTO A PARKED VEHICLE IN MY LANE, RESULTING IN 2900+ DOLLARS OF DAMAGE, PLUS, SINCE THE BODY SHOP WAS UNABLE TO PROPERLY INSPECT THE DAMAGE WITHOUT TAKING THE CAR APART. I WAS FOUND AT FAULT FOR THIS ACCIDENT, FOR WHICH I FEAR MY INSURANCE RATES WILL RISE. I AM A SAFE DRIVER. NEVER HAVING HAD AN ACCIDENT BEFORE. I NEW THE CAR WAS NOT RESPONDING TO THE BRAKE PEDAL AS IT SHOULD, AND THAT WAS BEFORE THIS RECALL EVER CAME TO LIGHT. THE ACCIDENT HAPPENED ON JAN. 22, 2010. *CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10307679February 8, 2010
SERVICE BRAKES, HYDRAULIC
MY 2010 TOYOTA PRIUS WAS DELIVERED ON DECEMBER 15. I HAVE OBSERVED THAT THE BRAKE PEDAL DROPS ABRUPTLY AT TIMES WHILE SLOWING. I AM NOT SURE YET IF IT IS AFTER HITTING A BUMP OR JUST THE TRANSITION OF SPEEDS. IT IS VERY SUDDEN. IT MIGHT RESULT IN LOSS OF CONTROL IF ONE IS NOT AWARE OF THIS. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307233February 7, 2010
VEHICLE SPEED CONTROL
2010 PRIUS, LESS THAN 5000 MILES. ON THE I-5 (CA) GOING TO SAN FRANCISCO ON 12-24-09. ON A SLIGHT/MODERATE DOWNGRADE WITH CRUISE SET AT 70 MPH, THE CAR WAS BRAKING HARD AND WAS OVER 100 MPH BEFORE I REALIZED WHAT THE NOISE WAS - AND IMMEDIATELY TOOK IT OUT OF CRUISE AND BRAKED. IT CAME UNDER CONTROL. ON OR ABOUT 12-31-09 I WAS UNABLE TO ENGAGE CRUISE ON THE FREEWAY BUT THE FOLLOWING DAY IT ENGAGED NORMALLY. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307226February 7, 2010
SERVICE BRAKES, ELECTRIC
WHEN REVERSING, BRAKES OCCASIONALLY GRAB CAUSING OCCUPANTS TO JERK FORWARD. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307240February 7, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE EXPERIENCED THE MOMENTARY LOSS OF BRAKES ON MY 2010 PRIUS NUMEROUS TIMES UNDER VARIOUS DRIVING CONDITIONS. ALL OF THE INSTANCES OCCURRED AT FAIRLY LOW SPEEDS AND I CONSIDERED IT MORE OF A NUISANCE OR " NATURE OF THE BEAST " THAN ANYTHING ELSE. ONCE WAS ON A LEVEL, DRY, RESIDENTIAL ROAD APPROACHING A STOP SIGN. ANOTHER HAS HAPPENED A NUMBER OF TIMES AT THE SAME SPOT (A RIGHT HAND TURN ONTO A RESIDENTIAL STREET - MY ROUTE HOME FROM WORK ). AND A COUPLE OF TIMES ON SNOW COVERED ROADS ( I ACTUALLY THOUGHT THOSE WERE VERY SHORT SKIDS BEFORE THE ABS ENGAGED) *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307270February 7, 2010
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRIC
LOSS OF BRAKING POWER (WEAK BRAKING) WHEN ROLLING OVER BUMPS, POT HOLES AND EVEN CRACKS IN THE PAVEMENT. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307263February 7, 2010
SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER
1.I PURCHASED THIS 2010 PRIUS IN AUGUST 2010. I HAVE EXPERIENCED UNANTICIPATED ACCELERATION TWO TIMES SINCE THE LAST (INITIAL) SERVICE. ONCE WITH MY HUSBAND DRIVING ON ROUTE 17 AND THE OTHER TIME WHILE I WAS DRIVING ON A LOCAL ROAD. 2.AS I STATED IN MY SERVICE PAPERWORK WHEN THE CAR WAS FIRST SERVICED, THERE IS A PROBLEM WITH THE BRAKES. THEY DO NOT STOP ON UNEVEN ROAD SURFACES, SUCH AS POT HOLES, BUMPS, ETC. YOUR SERVICE DEPARTMENT SAID THAT THIS IS CAUSED BY THE ABS AND IT IS ?NORMAL?. OBVIOUSLY THERE IS STILL A PROBLEM. PLEASE ADVISE WHAT WILL BE DONE TO CORRECT THIS ISSUE. 3.WHEN START THE ENGINE FIRST THING IN THE MORNING (OR WHEN THE CAR HAS NOT BEEN DRIVEN FOR A WHILE) OFTEN, BUT NOT ALWAYS, IT MAKES A GRINDING NOISE WHEN STARTING *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307290February 7, 2010
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRIC
BRAKES SEEM TO FAIL WHEN BRAKING OVER A DEPRESSION IN THE ROAD OR WHEN BRAKING ON ICY PATCHES OF THE ROAD. THIS HAS HAPPENED AT LEAST FIVE TIMES IN DECEMBER, 2009 AND JANUARY/FEBRUARY 2010. PRIUS *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307293February 7, 2010
SERVICE BRAKES, ELECTRIC
MOMENTARY LACK OF BRAKES DURING UNEVEN ROAD SURFACE. SITUATION HAS HAPPENED APPROXIMATELY FIVE TIMES. DURING BRAKING, EITHER UNEVEN SURFACE OR ON A DIRT ROAD, THE CAR FEELS LIKE IT LOSES ALL BRAKING FOR APPROXIMATELY 1-2 SECONDS. I FIRST THOUGH IT WAS THE ABS KICKING IN, BUT THERE IS NO PULSING JUST A LOSS OF BRAKING. DOES NOT HAPPEN ALL THE TIME. I NOTICED CONDITION WITHIN THE FIRST WEEK OF USE. DEALER SAID THAT IT WAS THE ABS AND NOTHING TO WORRY ABOUT *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307304February 7, 2010
SERVICE BRAKES, HYDRAULIC
REGARDING MY 2010 TOYOTA PRIUS I PURCHASED IN NOVEMBER 2009: SOMETIMES ON ICY, SNOWY STREETS THERE HAS BEEN A DELAY AFTER I PRESS THE BRAKE PEDAL BEFORE THE ANTI-LOCK BRAKES ACTIVATE. THE CAR HAS JUST SKIDDED AT FIRST. THIS DELAY IN BRAKING HAS ALSO OCCURRED WHEN I HAVE APPLIED THE BRAKES ON BUMPY SURFACES. TOTAL INCIDENTS HAVE BEEN FIVE--THREE ON ICE, TWO ON BUMPY SURFACES. *TW *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307307February 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2010 TOYOTA PRIUS, V MODEL, DELIVERED IN OCTOBER 2009. THE INCIDENT IS AFTER PARKING THE CAR FOR ABOUT 10 MINUTES, THEN RESTARTING, AND PUTTING THE CAR IN REVERSE... UPON BACKING OUT THE CAR WILL SURGE AND I HAVE TO PRESS THE BRAKE HARD TO STOP THE CAR, AT WHICH TIME THE CAR ATTEMPTS TO SPEED UP AND I HAVE TO MAINTAIN HARD PRESSURE ON THE BRAKE TO STOP THE CAR. THIS HAS HAPPENED TO THE CAR ABOUT 4 TIMES STARTING IN NOVEMBER 2009. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307312February 7, 2010
SERVICE BRAKES, ELECTRIC
MY 2010 TOYOTA PRIUS LURCHES FORWARD WHEN I BRAKE GOING OVER A BUMP, POTHOLE OR MANHOLE AND SOMETIMES SLIPPERY SURFACES. IT IS BRIEF. WE REPORTED IT TO THE DEALER AT AROUND 5000 MILES. THEY THOUGHT IT WAS THE ANTI-LOCK BRAKES BUT I HAVE DRIVEN A CAR WITH ANI-LOCK BRAKES FOR OVER TEN YEARS AND THIS FEELS DIFFERENT. I BOUGHT THE CAR IN JUNE 2009. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307313February 7, 2010
UNKNOWN OR OTHER
I HAVE OWNED A 2010 TOYOTA PRIUS FOR APPROXIMATELY SIX MONTHS. DURING THAT TIME I HAVE EXPERIENCED ON SEVERAL OCCASIONS (6-8 TIMES) A FEELING THAT THE CAR IS ACTUALLY LURCHING FORWARD WHILE I AM DRIVING AT LOW SPEEDS OVER ROUGH PAVEMENT AND APPLYING THE BRAKE. IN MY CASE THE LURCHING OF THE CAR HAPPENS ONLY WHEN I AM SLOWING DOWN TO MAKE A TURN. IT IS A FRIGHTENING EXPERIENCE WHEN YOU'RE APPLYING PRESSURE TO THE BRAKE AND YOUR CAR FEELS AS THOUGH IT IS ABOUT TO TAKE OFF. THE SENSATION LASTS FOR A SECOND OR TWO NEVERTHELESS IT'S STILL AS I SAID FRIGHTENING. WHEN I FIRST MENTIONED IT TO MY LOCAL DEALER THE RESPONSE WAS THAT IT'S THE ABS BRAKES AND IT'S NORMAL. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307314February 7, 2010
SERVICE BRAKES, HYDRAULIC
TOYOTA PRIUS 2010. MY CAR HAS A BRAKING PROBLEM , THE REAR WHEELS SEEM LIKE THEY ARE NOT HOLDING. IF YOU HIT A BUMP AND THE WHEELS ARE IN THE AIR =THEN GRABS THE GROUND . I THOUGHT THAT I WAS HITTING POT HOLES CAUSING THIS BUT THERE WAS NONE TO SEE . *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307309February 7, 2010
SERVICE BRAKES, ELECTRIC
I HAVE A PROBLEM WITH MY TOYOTA PRIUS 2010 BRAKING SYSTEM. BRAKE FAILS SOMETIMES ON STOP SIGNS. THE BRAKE CONTROL IS LOST FOR A FEW SECONDS AT THAT TIME. I FEEL LIKE THE CONTROL IS LOST. THE VEHICLE MOVES FORWARD AND STOP. I SPOKE WITH MY NEIGHBORHOOD DEALER WHO INFORMED ME THAT TOYOTA IS WORKING ON THIS ISSUE AND NOTHING CAN BE DONE UNTIL A RECALL IS ISSUED FOR THIS PROBLEM. *TW *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307318February 7, 2010
SERVICE BRAKES, ELECTRIC
I NOTICED MY BREAKS WOULD NOT FUNCTION PROPERLY WHEN I TRIED TO STOP ON UNEVEN PAVEMENT OR WET PAVEMENT. MY HUSBAND LATER DROVE THE CAR AND THOUGHT WE GOT HIT FROM BEHIND WHEN HE TRIED TO BREAK. THE CAR SURGES FORWARD BEFORE IT STOPS. I TOOK THE CAR TO THE DEALERSHIP IN LATE NOVEMBER-DECEMBER FOR THE PROBLEM THEY TELL ME THE BRAKES FUNCTION PROPERLY. I HAVE SINCE SCHEDULED ANOTHER APPOINTMENT, THEY DID NOT SEEM TO CARE THAT A BRAKE ANNOUNCEMENT HAD BEEN MADE ON MY PRIUS. I EXPLAINED TO THEM THAT IF THEY DID NOT WANT TO FIX OR ADDRESS MY PROBLEM, THAT WHEN I HIT SOMEONE BECAUSE MY CAR DOES NOT STOP AND SURGES FORWARD, I WILL SUE TOYOTA. I AM CONSIDERING FILLING FOR LEMON LAW. I FEEL VERY UNSAFE. I DRIVE MY CHILDREN TO SCHOOL EVERYDAY AND FEEL THAT TOYOTA DOES NOT SEEM TO CARE IF THE PRIUS BRAKES FUNCTION PROPERLY. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307321February 7, 2010
UNKNOWN OR OTHER
WHILE BRAKING ON ROADWAY THAT HAS A MANHOLE OR A PATCH IN THE ASPHALT THAT IS NOT EXACTLY LEVEL WITH THE REST OF THE ASPHALT, THE TIRES FEEL LIKE THERE IS NO TRACTION AND THE CAR FEELS LIKE IT IS HYDROPLANING. I HAVE EXPERIENCED THIS WHILE DRIVING ON TWO SPECIFIC ROADS AND NOW I TRY TO AVOID THE AREAS TO PREVENT THE FEELING OF HAVING NO CONTROL OVER THE CAR. IT FEELS LIKE THE CAR LURCHES FORWARD AND HAS NO TRACTION. THIS HAPPENS ON DRY ROADS. IT IS VERY FRIGHTENING WHEN IT HAPPENS. I FIRST NOTICED IT WHEN I FIRST PURCHASED THE CAR IN JULY AND IT HAS CONTINUED TO HAPPEN. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307322February 7, 2010
UNKNOWN OR OTHER
I BOUGHT A 2010 PRIUS IN AUGUST 2009. WHEN I APPLY THE BRAKES ON A BUMPY ROAD THERE IS A LOSS OF BREAKING FOR A SHORT TIME. IT FEELS LIKE A SURGE IN ACCELERATION BEFORE THE BRAKES WORK AGAIN. I DO NOT KNOW IF IT IS A SAFETY ISSUE BUT IT IS VERY DISCONCERTING. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307324February 7, 2010
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRIC
EXPERIENCED LACK OF BRAKING WHEN MY 2010 PRIUS WAS GOING OVER BUMPY TERRAIN. I WAS PRESSING ON THE BRAKE AS I WAS APPROACHING AN INTERSECTION, AND NO BRAKING WAS OCCURRING UNTIL THE CAR REACHED SMOOTH GROUND AGAIN. INSTEAD IT FELT LIKE I WAS SKIDDING, AND THE BRAKE PEDAL JUST VIBRATED BACK AT ME. I CAN CONFIRM THAT THE PROBLEM BEING REPORTED IN THE NEWS MEDIA IN JAPAN, IS IN FACT, A REAL PROBLEM. WHEN I HEARD ABOUT IT ON THE NEWS, I REALIZED, HEY, I EXPERIENCED THAT. I WOULD ENCOURAGE A RECALL. IT IS A LEGITIMATE PROBLEM THAT DOES INDEED SOMETIMES OCCUR IN THE SITUATION I DESCRIBED. IT IS SCARY. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307330February 7, 2010
VEHICLE SPEED CONTROL
SOON AFTER I GOT MY 2010 PRIUS IN AUGUST, I EXPERIENCED A BRAKING PROBLEM. THIS HAS HAPPENED ABOUT 8 MORE TIMES SO FAR. WHILE BRAKING AS I SLOWLY APPROACH A STOP SIGN OR LIGHT, IF I SIMULTANEOUSLY GO OVER A BUMP OR BREAK IN THE ROAD, THE CAR WILL LURCH FORWARD A COUPLE OF YARDS REQUIRING ME TO PUSH HARDER ON THE BRAKE WHICH THEN STOPS THE CAR. THIS PROBLEM HAS ALSO HAPPENED 2 TIMES IN THE LAST WEEK WHILE DRIVING SLOWLY AND THEN BRAKING WHEN I ENCOUNTER ICE ON THE ROAD. LUCKILY, NO CARS HAVE BEEN DIRECTLY IN FRONT OF ME WHEN THIS HAS HAPPENED. I HAVE NOT REPORTED THIS TO TOYOTA BECAUSE I HAVE NOT YET SERVICED MY CAR. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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