Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10281251August 20, 2009
EXTERIOR LIGHTING
2007 TOYOTA PRIUS - HEAD LIGHTS SHUTS OFF WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281258August 20, 2009
SERVICE BRAKES, ELECTRIC, STEERING, POWER TRAIN:AUTOMATIC TRANSMISSION
THIS WAS A FIRST TIME OCCURRENCE FOR MY 2007 PRIUS. I WAS STOPPED MIDWAY ON MY MOUNTAIN, LONG & STEEP, DIRT DRIVEWAY TRYING TO PARK ALONG THE ROCK SIDE. IT WAS TOO TIGHT TO PARK SO DECIDED TO CONTINUE DOWN TO THE BOTTOM. I WAS IN REVERSE AND SHIFTED, WITH MY FOOT ON THE BRAKE, INTO DRIVE. THE CAR SUDDENLY BOLTED FORWARD PROPELLING ME THROUGH THE FENCE AND DOWN A STEEP EMBANKMENT TO OUR DECK WHERE 12 PEOPLE WERE HAVING A DINNER MEETING. MY BRAKES DIDN'T WORK, NOR DID THE STEERING. THE BOLTING FORCE WAS HEARD BY ALL ON THE DECK. THERE IS NO WAY I WOULD HAVE PRESSED THE GAS BY MISTAKE FOR TWO REASONS: YOUR FOOT MUST BE ON THE BRAKE TO SHIFT; AND AS IS TYPICAL ON OUR STEEP GRAVEL ROADS, ONE NEVER PRESSES THE GAS PEDAL WHILE PROCEEDING DOWN. THE CAR PROPELLED 10 OR 12 FEET FORWARD CROSSING THE DRIVE AT A DIAGONAL, CRASHED THROUGH THE FENCE BOARDING THE DROP OFF, AND PROCEEDED DOWN THE EMBANKMENT STOPPING ONLY WHEN IT HIT THE BIG TREE BY OUR DECK. TO MY RIGHT WERE ALL THE GUESTS AND MY HUSBAND, JUST FEET AWAY FROM THE ONCOMING, OUT OF CONTROL CAR. HAD I MISSED THAT PARTICULAR TREE, I WOULD HAVE ROLLED DOWN AN EVEN STEEPER RAVINE BECAUSE OF ROCKS TO BOUNCE OFF AND VERY SHARP DROP OFF.*TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10281146August 20, 2009
EXTERIOR LIGHTING
THE PASSENGER SIDE HEADLIGHT GOES OFF INTERMITTENTLY. JUST HAD IT REPLACED FOR $300 ON MONDAY AND ON TUESDAY GOT STOPPED ON THE HIGHWAY FOR THE HEADLIGHT BEING OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281229August 20, 2009
FUEL SYSTEM, GASOLINE
DECREASING CAPACITY OF 2007 PRIUS GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281243August 20, 2009
EXTERIOR LIGHTING
THE HEADLIGHT ON MY 2007 TOYOTA PRIUS, FLICKERED AND QUIT FUNCTIONING. THE CAR HAS 27,000 MILES AND THE REPAIR IS AROUND $500. IS A RECALL IN PROCESS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280972August 19, 2009
EXTERIOR LIGHTING
I OWN A 2007 TOYOTA PRIUS. AT SOME TIME IN JULY OF 2009, AFTER ABOUT 34,00 MILES, THE DRIVER SIDE HID HEADLAMP BEGAN TO INTERMITTENTLY DIM OR FAIL, BUT WHEN THE HEADLAMP SWITCH WAS TURNED OFF AND THEN ON AGAIN IT WOULD TEMPORARILY RESOLVE. THIS TYPE OF FAILURE - EITHER DIMMING OR GOING DARK - WOULD THEN HAPPEN AGAIN SOMETIME IN THE NEXT 30 MINUTES TO 24 HOURS. I FIND THIS DANGEROUS SINCE ONE NEVER KNOWS WHEN ONE IS DRIVING WITH ONE HEADLAMP OUT UNLESS ONE KEEPS CHECKING. I HAVE TAKEN IT TO THE DEALERSHIP TODAY BUT DO NOT YET KNOW WHETHER IT IS UNDER WARRANTY OR NOT. IN ANY EVENT, BASED ON OTHER COMPLAINTS I HAVE SEEN IN THE NHTSA DATABASE, I BELIEVE THIS MAY BE A GENERIC PROBLEM WITH THE HID HEADLAMPS OR OTHER ELECTRICAL PARTS IN PRIUS OF THE 2006 AND 2007 YEARS, SO I THOUGHT I SHOULD REPORT MY EXPERIENCE. IF THIS PROBLEM PERSISTS OR RE-APPEARS AFTER PUTATIVE REPAIR, I WILL FILE ANOTHER COMPLAINT OR WILL AMEND THIS COMPLAINT (NOT SURE WHETHER I CAN DO THE LATTER). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281115August 19, 2009
EXTERIOR LIGHTING, VISIBILITY
THE HID, HIGH INTENSITY DISCHARGE HEADLIGHTS GO OFF INTERMITTENTLY WITHOUT NOTICE, USUALLY RIGHT HEADLIGHT, SOMETIMES LEFT, SOMETIMES BOTH. STARTED WITH RIGHT HEADLIGHT AT APPROX 18 MONTHS AFTER PURCHASE OF NEW VEHICLE AT APPROX 45000 MILES. THIS WEEK BOTH HEADLIGHTS HAVE GONE OFF WHILE DRIVING AT NIGHT WITHOUT NOTICE. EXTREMELY DANGEROUS. LAST MONTH THE LOCAL TOYOTA DEALER, WHO KNOWS OF THIS ISSUE, WANTED $800 TO REPAIR/REPLACE RIGHT HEADLIGHT. NOW THAT BOTH ARE BAD, MUCH MORE MONEY TO REPAIR. THIS IS UNACCEPTABLE, CONSIDERING THE PREMIUM COST OF THIS OPTIONAL ITEM, THE SHORT LIFE SPAN, AND ESPECIALLY THE EXTREME DANGER OF A POSSIBLE FATAL ACCIDENT. IF THIS WERE BRAKES, FIRE, OR SEATBELTS, THERE WOULD HAVE ALREADY BEEN A RECALL UNDER WARRANTY. THERE ARE HUNDREDS OF DOCUMENTED COMPLAINTS AND TOYOTA AND THE NHTSA HAVE NOT YET ACTED! ARE WE WAITING TO START COUNTED ACCIDENTS OR FATALITIES? PLEASE GET TOYOTA CORP. TO ISSUE RECALL UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280880August 18, 2009
EXTERIOR LIGHTING
I RECENTLY BOUGHT A 2007 TOYOTA PRIUS. OVER THE COURSE OF DRIVING AT NIGHT I HAVE NOTICED THAT THE PASSENGER SIDE HEADLIGHT WILL GO OUT. WHEN I FIRST TURN ON THE LIGHTS, BOTH HEADLIGHTS COME ON; BUT AFTER A FEW MINUTES THE PASSENGER SIDE ONE WILL DIM AND GO OUT. THE DOCUMENTATION THAT CAME WITH THE CAR INDICATED NO ACCIDENTS, NO CAR TROUBLE, AND NO MAJOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280876August 18, 2009
EXTERIOR LIGHTING
THE TWO HEADLIGHTS ARE TURNED OFF BY ITSELF WHILE DRIVING AT NIGHT. IT WILL TURN ON WHEN DRIVER SWITCHES OFF AND THEN ON AGAIN. BUT IT WILL TURN OFF BY ITSELF AFTER COUPLE MINUTES, SAY 5 MINUTES. THE PROBLEM REMAINS FOR THE REST OF THE RIDE. FOR THE SAFETY REASON AND TO PREVENT BEING STOPPED BY POLICE, THIS CONDITION FORCES THE DRIVER TO SWITCH THE HEADLIGHTS ON/OFF SO OFTEN WHILE DRIVING TO MAKE SURE HIS CAR HAS LIGHTS ON. AS RECOMMENDED BY TOYOTA DEALER, I HAD THE HEADLIGHTS REPLACED. IT COST $550. I STILL KEEP THE OLD HEADLIGHTS . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280672August 17, 2009
EXTERIOR LIGHTING
2007 TOYOTA PRIUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280736August 17, 2009
EXTERIOR LIGHTING
WHILE DRIVING MY HEADLIGHT WENT OUT RANDOMLY. WHEN TURNING THE HEADLIGHT SWITCH COMPLETELY OFF AND THEN BACK ON THE HEADLIGHT WAS WORKING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280545August 16, 2009
EXTERIOR LIGHTING
2007 TOYOTA PRIUS 42,000 MILES. PASSENGER HEADLIGHT GOES OUT AFTER A FEW MINUTES AND SOMETIME RANDOMLY. EITHER THE BULB IS FAILING,WIRING IS FAILING, OR THE COMPUTER IS FAILING. THIS IS VERY UNSAFE IF IT HAPPENS AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280588August 16, 2009
EXTERIOR LIGHTING
WE OWN A 2007 TOYOTA PRIUS AND THE HEADLIGHTS ARE SHUTTING OFF INTERMITTENTLY WITHOUT WARNING. SOMETIMES THEY SHUTOFF ONE AT A TIME AND A COUPLE OF TIMES (INCLUDING WITHIN THE LAST HOUR) THEY HAVE BOTH SHUTOFF AT THE SAME TIME. LUCKILY THEY HAVE ONLY SHUTOFF AT THE SAME TIME WHEN THERE HAS BEEN OTHER LIGHTING AVAILABLE IN THE ENVIRONMENT BUT IF THIS SHOULD HAPPEN ON A DARK ROAD THE CONSEQUENCES COULD BE VERY SERIOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280496August 15, 2009
ELECTRICAL SYSTEM
WHILE DRIVING ACROSS COUNTRY BOSTON TO SEATTLE IN JUNE, THE RIGHT HEADLIGHT ON MY 2007 PRIUS FLICKERED AND WENT OUT. THE NEXT DAY IT WAS WORKING OK, BUT THE FOLLOWING DAY I NOTICED IT WENT OUT AGAIN, DURING THE DAY. I STOPPED IN DULUTH TO GET AN OIL CHANGE, (KOLAR TODAYOTA INVOICE 210740) AND ASKED THEM TO CHECK THE HEADLIGHTS. THEY REPORTED "HEADLIGHTS ARE WORKING AT THE TIME." THEREAFTER THE HEADLIGHT WENT OUT SEVERAL TIMES INTERMITTENTLY. CYCLING THE POWER WOULD SOMETIMES BRING IT BACK ON. WHEN I GOT BACK TO SEATTLE, I TOOK THE CAR IN AND HAD THE HEADLIGHT REPLACED AT A COST OF $288 (TOYOTA OF BELIEVE INVOICE OCS561092) AT 48,260 MILES. SHORTLY THEREAFTER THE LEFT HEADLIGHT STARTED ACTING UP IN THE SAME MANNER, AND I WAS RECENTLY PULLED OVER BY THE POLICE FOR DRIVING WITH ONE HEADLIGHT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280344August 13, 2009
EXTERIOR LIGHTING
2007 TOYOTA PRIUS HEADLIGHT (PASSENGER SIDE, DRIVER SIDE OR BOTH) RANDOMLY FAILS BUT THEN WORKS WHEN HEADLIGHT SWITCH IS CYCLED OFF AND BACK ON. THIS BEHAVIOR OCCURS TO EITHER SIDE SEPARATELY AND SOMETIMES BOTH AT THE SAME TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280281August 12, 2009
EXTERIOR LIGHTING
HEADLIGHTS (HID) BOTH WORK INTERMITTENTLY EVERYDAY SINCE CAR WAS ONE YEAR OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280079August 11, 2009
EXTERIOR LIGHTING
WE OWN A 2007 TOYOTA PRIUS WITH HID HEADLAMPS. AT AROUND 48,000 MILES THE HEADLIGHTS STARTED TO FLICKER INTERMITTENTLY ON BOTH SIDES AND EVENTUALLY WOULD GO OUT COMPLETELY. SOMETIMES THE PASSENGER SIDE GOES OUT, SOMETIMES THE DRIVER SIDE GOES OUT, SOMETIMES BOTH. THE LIGHTS COME BACK ON BY TURNING THE SWITCH OFF AND ON AGAIN ONLY TO REPEAT THE PROBLEM A FEW MINUTES LATER. IT'S DIFFICULT TO KNOW WHETHER THE LIGHTS ARE OUT WHEN DRIVING AT DUSK AND AT NIGHT WHEN ONE LIGHT IS OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280105August 11, 2009
EXTERIOR LIGHTING
MY HEADLIGHTS WOULD SUDDENLY TURN OFF AND I WOULD HAVE TO MANUALLY TURN IT BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280117August 11, 2009
EXTERIOR LIGHTING
HEADLIGHTS KEEP GOING OUT ON RELATIVELY NEW VEHICLE. PURCHASED 2007 TOYOTA PRIUS TOWARD END OF 2007, BEGINNING OF 2008. PASSENGER HEADLIGHT WENT OUT AT 28,000 MILES AND WAS REPLACED UNDER WARRANTY IN JULY, 2008. FIVE MONTHS LATER, DRIVERS SIDE HEADLIGHT STARTED TO GO OUT AND WAS INFORMED THIS WOULD NEED REPLACEMENT, REPLACEMENT COST APPROXIMATELY $200/EVENT. NOW PASSENGER HEADLIGHT PLACED JUST OVER 1 YEAR AGO HAS GONE OUT AGAIN. DEALER OFFERS NO RECOURSE EXCEPT REPLACEMENT EACH TIME. DO NOT FEEL REPLACING HEADLIGHTS EVERY YEAR IS SAFE OR FAIR, ESPECIALLY AT EXCESSIVE CHARGES FOR SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279441August 5, 2009
EXTERIOR LIGHTING:HEADLIGHTS
2007 PRIUS - STARTED DRIVING AT NIGHT APPROX.9PM. BOTH HEADLIGHTS FAILED LUCKILY STILL IN TOWN WHERE IT WAS WELL LIT. TYPE OF HEADLIGHT WAS HIGH INTENSITY DISCHARGE (HID). THIS HAPPENED LESS THAN A WEEK AFTER MY 36K MILE BUMPER TO BUMPER WARRANTY EXPIRED. DEALER SAYS THAT PARTS ARE EXTREMELY EXPENSIVE AS IS LABOR (GO FIGURE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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