Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10284201September 16, 2009
EXTERIOR LIGHTING
HEADLAMPS 2007 PRIUS BEGAN TO "WINK" INTERMITTENTLY. I REPORTED IT TO SERVICE DEPARTMENT NOTHING WAS DONE. (DATE ?? 2008) A POLICEMAN ON MILITARY BASE CAUTIONED ME THAT A HEADLAMP WAS OUT. I REPORTED IT TO SERVICE. THEY SAID THEY SAW NOTHING WRONG WITH THE LAMPS . THIRD TIME SERVICE (JUNE 2009) I WAS CHARGED FOR REPLACEMENT OF A RUNNING LIGHT BULB. FOLLOWING THAT ENCOUNTER, I EXPERIENCE A TOTAL LOSS OF HEAD LAMP ILLUMINATION IN INTERSTATE 65 TRAFFIC IN THE DARK (JULY 27, 09). I QUICKLY SLOWED AND FLICKED THE LIGHT SWITCH ON AND OFF AND LIGHT WAS RESTORED. THE LIGHTS CONTINUED TO "WINK" AND AGAIN ON 9-14-09 LOST TOTAL HEADLAMP ILLUMINATION IN TRAFFIC ON KY NATCHER PARKWAY, AGAIN FLICKING THE SWITCH RESTORED LIGHTS. TOOK IT TO SERVICE 9-15-09 THEY ASKED FOR $440 TO REPLACE BOTH LAMPS SAYING IT "MIGHT" FIX IT AND IF NOT, I WOULD NEED TO SPEND AN ADDITIONAL $335 FOR A SWITCH BOX OR COMPUTER COMPONENT BUT THEY COULD NOT ASSURE ME THAT THESE EXPENSIVE MEASURES WOULD ACTUALLY CORRECT THE PROBLEM. I DECLINED AND REPORTED THE INCIDENT TO A SERVICE DEPARTMENT ONLINE QUESTIONNAIRE. I WAS CONTACTED VIA E-MAIL BY TOYOTA SERVICE REPRESENTATIVE AND WAS TOLD AND I QUOTE "WE HAVE REPLACED A FEW OF THESE BULBS WITH SUCCESS 85-90% OF THE TIME. ON OCCASION WE HAVE REPLACED A CONTROL UNIT FOR HEADLIGHTS" . WHEN THE PROBLEM WAS FIRST OBSERVED AND REPORTED THE CAR WAS UNDER WARRANTY. WARRANTY HAS SINCE EXPIRED, MY ASSERTION IS THAT THE CONDITION THEN AND NOW ARE RELATED AND SHOULD BE FIXED AS IF WARRANTY WAS IN FORCE. THAT WAS NOT ACCEPTABLE TO TOYOTA SERVICE AND THE ISSUE LIES UNRESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284028September 15, 2009
EXTERIOR LIGHTING
MY ONE HEADLAMP ON MY 2007 PRIUS IS MALFUNCTIONING- NOT OPERATING PROPERLY. IT WILL "DIM" OR GO OUT ALTOGETHER AND THIS HAPPENS WITHOUT NOTICE. I GOT INTO A SMALL ACCIDENT THE OTHER DAY AS I COULD NOT SEE THE RIGHT SIDE OF THE ROAD AND CALLED THE DEALER. DEALER SAYS MANY PRIUS OWNERS ARE EXPERIENCING THE EXACT SAME THING , BUT NO RECALL- THE COST IS IN EXCESS OF $1,200 WITH PARTS AND LABOR. ALL OF THE PRIUS ON-LINE FORUMS DESCRIBE THE EXACT SAME PROBLEMS- THIS IS OBVIOUSLY A DANGER TO ANYONE WITH A PRIUS AND VIRTUALLY EVERYONE IS EXPERIENCING THE SAME ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10284056September 15, 2009
EXTERIOR LIGHTING
MY 2007 TOYOTA PRIUS DRIVER-SIDE HEADLAMP RANDOMLY TURNS ITSELF OFF ONLY TO MIRACULOUSLY HEAL ITSELF AFTER BEING TURNED OFF . WELL, SOME TIMES THIS WORKS BUT IT IS ALL QUITE RANDOM. HAS MADE FOR DANGEROUS DRIVING CONDITIONS AT DARK AND DURING RAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284052September 15, 2009
EXTERIOR LIGHTING
INTERMITTENT FAILURE OF HIGH OR LOW BEAM, LEFT OR RIGHT HEADLIGHT ON TOYOTA PRIUS 2007 MODEL. I HAVE BEEN UNABLE, AT TIMES, TO GET THE LIGHTS TO RE-START. I'VE BEEN STUCK WITH HIGHWAY DRIVING WITH NO LIGHTS AT NIGHT! SOONER OR LATER, THIS WILL KILL SOMEONE. THERE ARE THOUSANDS OF SIMILAR COMPLAINTS ON THE NET; THIS NEEDS A SAFETY RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284059September 15, 2009
EXTERIOR LIGHTING:HEADLIGHTS
2007 TOYOTA PRIUS HEADLIGHTS THAT UNEXPECTEDLY SHUT OFF WHILE DRIVING - THERE IS A SAFETY DEFECT WITH THE CAR. BOTH HEADLIGHTS WENT OUT UNEXPECTEDLY, IT WAS COMPLETELY DARK AND I AM FORTUNATE THAT I DID NOT CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284089September 15, 2009
VISIBILITY
HEADLAMPS ON BOTH SIDES GO OUT INTERMITTENTLY. DEALERSHIP SAID TO TURN THEM OFF AND BACK ON TO MAKE THEM WORK AGAIN. THIS DOESN'T SOLVE THE LONG TERM PROBLEM WITH THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283904September 14, 2009
EXTERIOR LIGHTING
I OWN A 2007 TOYOTA PRIUS. THERE ARE ONLY 48,000 MILES ON MY CAR, HOWEVER A FEW THOUSAND MILES AGO MY PASSENGER HEADLIGHT BEGAN TURNING OFF INTERMITTENTLY. IF I TURN OFF AND ON MY LIGHTS THE PROBLEM IS TEMPORARILY SOLVED. HOWEVER, THE HEADLIGHT EVENTUALLY TURNS OFF BY ITSELF AGAIN. THIS IS A HUGE SAFETY ISSUE, AND I FEAR DRIVING AT NIGHT NOW. THIS PROBLEM ABSOLUTELY SHOULD NOT HAPPEN. ANY GOOGLE SEARCH FOR "PRIUS HEADLIGHT ISSUES" WILL POP UP THOUSANDS OF RESULTS. THIS ISSUE IS WIDESPREAD, AND THERE MUST BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283798September 13, 2009
EXTERIOR LIGHTING
DRIVING HOME AND NOTICE ONE OF MY HEADLIGHTS OUT. IT IS A 2007 TOYOTA PRIUS TOURING EDITION WITH HID HEADLAMPS. MY CAR HAS ONLY 40,000 MILES AND NOTICE THAT OTHER PRIUS OWNERS HAVE PROBLEMS WITH HID HEADLAMPS. MY HEADLAMP PROBLEM IS INTERMITTENT AND NOW I HAVE A FEELING THAT THERE WILL BE A SAFETY ISSUE DRIVING AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283763September 12, 2009
EXTERIOR LIGHTING
HEADLIGHTS ON MY 2007 TOYOTA PRIUS PERIODICALLY GO OUT. SOMETIMES ONE, SOMETIMES BOTH. IF I TURN THE SWITCH OFF AND BACK ON AGAIN, THEY COME BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283729September 11, 2009
EXTERIOR LIGHTING
THE HID HEADLIGHTS ON MY 2007 TOYOTA PRIUS TURN OFF UNEXPECTEDLY. SOMETIMES IT IS ONE LIGHT SOMETIMES BOTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283679September 11, 2009
EXTERIOR LIGHTING
WE WERE WRITTEN A WORK ORDER TICKET BY A POLICE OFFICER FOR HAVING ONE HEAD LIGHT NOT WORKING. WE HAD CHECKED OUR HEADLIGHTS WHEN WE STARTED OUT, BECAUSE A MONTH OR SO BACK WE HAD NOTICED THAT THE LIGHT WAS NOT WORKING FOR A WHILE BUT THEN WAS WORKING AGAIN SO WE THOUGHT MAYBE IT WAS JUST SOME WATER IN THE ELECTRICAL SYSTEM. THE LIGHTS WE'RE ALWAYS ON WHEN WE STARTED. WHEN WE STARTED OUT (THE EVENING WE GOT THE WORK ORDER TICKET) THE LIGHTS WERE ON BUT 5 MILES AWAY WE GOT PULLED OVER AND WE WERE SHOCKED BECAUSE WE KNEW THAT WE HAD NOT VIOLATED ANY TRAFFIC LAWS. WHILE THE OFFICER WAS WRITING US A TICKET THE LIGHTS CAME BACK ON BUT WE STILL GOT THE TICKET. IT IS DIFFICULT TO TELL WHEN THE DRIVERS SIDE LIGHT IS ON OR OFF BUT IT IS VERY DANGEROUS AS THE OFFICER EXPLAINED BECAUSE THE DRIVERS SIDE HEAD LIGHT IS THE ONLY ONE THAT PROTECTS YOU FROM ON COMING TRAFFIC. THE BEST WE COULD DO ON OUR RIDE HOME WAS TO RESET OUR LIGHTS ABOUT EVERY 3 MINUTES BY TURNING THEM OFF AND BACK ON AGAIN. THE PROBLEM STARTED GRADUALLY AT 36,000 MILES AND WE HAD DRIVEN FOUR THOUSAND MILES BEFORE WE KNEW FOR SURE THAT WE HAD A HEAD LIGHT PROBLEM AND NOT A SPORADIC ELECTRICAL SYSTEM PROBLEM. WE ARE GLAD THAT DURING THAT TIME OPPOSING TRAFFIC DID NOT GET DRAWN OFF BY OUR SINGLE PASSENGER SIDE HEADLIGHT THAT WE WERE UNAWARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283520September 10, 2009
EXTERIOR LIGHTING
PRIUS HEADLIGHT GOES OUT INTERMITTENTLY, THEM OUT COMPLETELY AFTER ABOUT 30,000 MILES. THESE LIGHT COST 4-500 DOLLARS TO REPLACE. I AM ON SECOND SET AND NOW GOING OUT AGAIN. TOYOTA REPLACE FIRST SET BUT DEALER NOW SAYS NO LONGER AUTHORIZED TO DO SO. THIS COST OF 800 DOLLARS EVERY 30,000 M IS NOT ACCEPTABLE AND SHOULD HAVE BEEN DISCLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283538September 10, 2009
EXTERIOR LIGHTING:HEADLIGHTS
TL*- THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT INTERMITTENTLY THE HEADLIGHTS ARE INOPERATIVE. THE IMPAIRMENT OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF VEHICLE CRASH. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THE BULBS WERE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 50000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283613September 10, 2009
EXTERIOR LIGHTING
2007 TOYOTA PRIUS-HEADLIGHTS CONSTANTLY GO OUT WHILE DRIVING. WILL COME BACK ON WHEN TURNED OFF AND BACK ON AGAIN, BUT WILL KEEP GOING OUT SHORTLY AFTER TURNED BACK ON. -THIS PROBLEM HAS BEEN GOING ON FOR OVER A YEAR. TOYOTA KEEPS TELLING US THE BULB IS BURNED OUT AND TO REPLACE THE BULB AT OUR OWN EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283420September 9, 2009
EXTERIOR LIGHTING
HEADLIGHTS WILL GO OFF AND ON. WHEN THEY GO OUT, YOU CAN TURN OFF THE LIGHTS (WITH INTERIOR SWITCH) AND THEN BACK ON AND THEY WILL WORK. THE LIGHT GOES OUT PERIODICALLY. WHEN IT DOES, IT GOES OFF/ON FOR SEVERAL DAYS IN A ROW, THEN IT WILL REMAIN ON FOR SEVERAL DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283308September 8, 2009
EXTERIOR LIGHTING
HID HEADLIGHTS GO OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283314September 8, 2009
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT GOES OUT RANDOMLY. I TURN THE SWITCH OFF AND IT WILL WORK FOR A WHILE THEN GO OUT AGAIN. THIS HAPPENS OCCASIONALLY BUT I NEVER KNOW WHEN IT WILL GO OUT. THIS IS SERIOUS SAFETY HAZARD. I WENT TO THE TOYOTA DEALER TOYOTA OF MCDONOUGH (GA) AND THEY SAID IT WOULD COST $750 TO REPLACE ONE HEADLIGHT AND THE COMPUTER? THAT OPERATES IT. I CAN'T PAY THAT AMOUNT TO FIX ONE DEFECTIVE HEADLIGHT. MY RESEARCH SHOWS THAT THIS IS A NATIONWIDE PROBLEM WITH THE 2007 TOYOTA PRIUS AND IT IS DEFINITELY A SAFETY PROBLEM FOR THE OWNER. TOYOTA IS AWARE OF THIS DEFECT BUT AS FAR AS I CAN TELL HAS NOT ISSUED A RECALLED TO FIX IT. WHAT IS THE CONSUMER TO DO? THIS IS VERY DANGEROUS! HELP *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283086September 7, 2009
EXTERIOR LIGHTING
HEADLIGHTS INTERMITTENTLY TURN OFF, CYCLING POWER TURNS THEM BACK ON BUT WILL GO OFF AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283008September 6, 2009
EXTERIOR LIGHTING
HID HEADLIGHT ON THE DRIVER'S SIDE WENT OUT AND SEEMS TO BE INTERMITTENT. THIS OCCURRED WHILE DRIVING DURING DARKNESS. I ANTICIPATED THAT THE LIGHT HAD BURNED OUT, EVEN THOUGH HIDS ARE SUPPOSED TO LAST MUCH LONGER THAN TRADITIONAL BULBS. I CALLED THE DEALER TO GET A QUOTE FOR REPLACEMENT NEARLY $325 FOR THE HID, NO LABOR. I PULLED THE OLD HID LIGHT OUT, BUT BEFORE REPLACING, I PUT IT IN AGAIN AND FOUND IT WORKING. THIS SEEMS TO BE AN HID CONTROLLER PROBLEM. I HAVE SINCE FOUND OUT THAT IT CAN BE "RESET" BY TURNING THE LIGHT SWITCH OFF AND BACK ON TO RESET THE COMPUTER CONTROLLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282971September 5, 2009
EXTERIOR LIGHTING
2007 TOYOTA PRIUS HID HEADLIGHT ON PASSENGER SIDE GOES OUT AFTER 1 MINUTE OF DRIVING. WILL RELIGHT MOMENTARILY AFTER POWER SWITCH IS TURNED OFF, THEN ON. ISSUE BEGAN SHORTLY AFTER EXPIRATION OF 36K MILE WARRANTY. REPAIR QUOTATION: $950. ISSUE IMPAIRS DRIVING VISIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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