Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10310614February 15, 2010
SERVICE BRAKES, ELECTRIC
I PURCHASED A 2010 TOYOTA PRIUS IN SEPTEMBER OF 2009. THREE TIMES I HAVE EXPERIENCED ISSUES WITH SUDDEN ACCELERATION AFTER BRAKING ON A ROUGH SURFACE. TWO WERE IN THE SAME AREA WHERE I WAS SLOWING TO TURN INTO A BUSINESS AND WHILE BRAKING I HIT SEVERAL SMALL POT HOLES IN THE ROAD. AS SOON AS I HIT THE POTHOLES I HAD A SUDDEN BRIEF ACCELERATION WHERE MY BRAKES DID NOT SEEM TO WORK. IN A SHORT TIME THE BRAKES SEEM TO TAKE HOLD. SINCE THERE HAS BEEN THE RECALL AND ISSUES WITH ACCELERATING WITH THE CRUISE CONTROL MY CAR HAS BEEN PARKED. I HAVE AN APPOINTMENT TO HAVE THE VEHICLE LOOKED AT ON THURSDAY, BUT I HAVE NOT RECEIVED A RECALL NOTICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310615February 15, 2010
SERVICE BRAKES, HYDRAULIC
HAVE A 2010 TOYOTA PRIUS PURCHASED IN DEC. '09. WIFE WAS APPROACHING AN INTERSECTION, BRAKED, PROCEEDED STRAIGHT THROUGH THE INTERSECTION, AND AS SHE CROSSED THE CROWN OF THE STREET (FOR DRAINAGE), SHE EXPERIENCED A MOMENTARY LOSS OF BRAKING. IT HAS OCCURRED ONE TIME SO FAR. NOTHING HAS BEEN DONE TO CORRECT FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310665February 15, 2010
POWER TRAIN
WE BOUGHT OUR TOYOTA PRIUS, 2010 IN END OF JANUARY. IT HAS BEEN NOTHING BUT A GREAT CAR FOR THE MOST PART. BUT THREE DAYS AGO, FEBRUARY 11 AS WE WERE TURNING INTO THE PARKING LOT OF A BLOCKBUSTER (WHICH IS SOMEWHAT LOWER THAN THE STREET LEVEL) WE HAD A STARK AND UNUSUAL INCIDENT. AS I WAS TURNING RIGHT AND PUSHING THE BREAK PEDAL AS SOON AS THE CAR GOT WITH ITS RIGHT FRONT WHEEL OVER THE RIDGE THE CAR SPED UP AND LEAPED FORWARD AS IF I DID NOT USE THE BREAKS. THE CAR LAUNCHED GOOD THREE OR FOUR YARDS FORWARD BEFORE IT SLOWED DOWN AGAIN. IF WE HAD ANYBODY/ANYTHING WITHIN THAT DISTANCE WE WOULD HAVE HAD AN ACCIDENT. I AM NOT JUMPING ON THE BAND WAGON OF TOYOTA RECENT PROBLEMS AND IN FACT HAVE OWNED BEFORE THIS CARD PRIUS 2006 MODEL AND WAS HAPPY WITH THAT CAR. BUT THIS INCIDENT HAVE REALLY SCARED US RAISING QUESTION WHAT SHOULD WE DO TO INSURE IT DOES NOT HAPPEN AGAIN. CAN WE RETURN THE CAR OR CHANGE IT TO ANOTHER MODEL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310694February 15, 2010
SERVICE BRAKES, ELECTRIC
I OWN A 2010 TOYOTA PRIUS. I HAVE EXPERIENCED SOME DANGEROUS OCCURRENCES WHILE DRIVING. 1) OCCASIONAL LOSS OF TRACTION (FOR A SECOND+-). PROBLEM HAS OCCURRED AUG, 2009 - PRESENT. USUALLY OCCURS WHEN HEADING DOWNHILL OR WHEN DRIVING OVER A MANHOLE OR DRAINAGE COVER. CAR FEELS AS IF SLIPPING OR AIRBORNE FOR A MOMENT.. 2) FREQUENTLY IMMEDIATELY AFTER STARTING CAR, AT SLOW SPEEDS OF ONLY 0-5 MPH, CAR IS JERKY EACH TIME BRAKE IS APPLIED. PROBLEM HAS OCCURRED AUG, 2009 - PRESENT. PASSENGERS ARE ACTUALLY JERKED, AS IF DRIVER WAS APPLYING BRAKES TOO SUDDENLY. EVEN WITH GREAT ATTEMPT TO STOP SMOOTHLY AND GRADUALLY, IT IS IMPOSSIBLE. BRAKES GRAB AND JERK. THIS OCCURS BOTH IN REVERSE AND FORWARD, YET NOT EVERY TIME ENGINE IS STARTED. IT LASTS FOR ONLY A MINUTE OR SO, BUT MAKES MANEUVERING WHILE PARKING OR ENTERING TRAFFIC UNSAFE, AS WELL AS MAKING DRIVER LOOK INEPT. I CANNOT FIGURE OUT IF THIS IS A BRAKING OR ACCELERATION PROBLEM. WHEN CALLING A TOYOTA DEALER (NOV, 2009), I WAS TOLD THEY HAD NO SIMILAR REPORTS OF THESE PROBLEMS AND OFFERED NO SOLUTION. MY CONCERN HAS INCREASED WITH THE RECENT RECALLS WHEN CALLING A TOYOTA DEALER PREVIOUSLY, I WAS TOLD THEY HAD NO SIMILAR REPORTS OF THESE PROBLEMS. MY CONCERN HAS INCREASED WITH THE RECENT RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310356February 14, 2010
SERVICE BRAKES, HYDRAULIC
ON TWO DISTINCT OCCASIONS OUR 2010 PRIUS BRAKES APPEARED TO DISENGAGE WITH THE CAR CONTINUING FORWARD WITHOUT SLOWING. THIS OCCURRED REGARDLESS OF HOW HARD THE BRAKE PEDAL WAS PUSHED. THIS IS NOT RELATED TO THE ACCELERATOR PEDAL. IN EACH INSTANCE, OUR LOCAL TOYOTA DEALER WAS CONTACTED AND THEY INSISTED THERE WAS NO PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310375February 14, 2010
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY 2010 TOYOTA PRIUS DOES NOT ALWAYS RECOGNIZE THE KEY AND WILL NOT OPEN DOORS AND NOT START THE VEHICLE. THE GEAR SHIFT JUMPS OUT OF GEAR GOING FROM REVERSE TO DRIVE AND VICE VERSA. THE HEATER DOES NOT WORK PROPERLY. I AM AFRAID TO DRIVE MY NEWLY PURCHASED VEHICLE. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310168February 13, 2010
SERVICE BRAKES, ELECTRIC
BRAKING FOR UPCOMING TRAFFIC LIGHT AND WHEN WENT OVER A ROUGH SPOT IN ROAD, BRAKES TEMPORARILY FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308868February 12, 2010
VEHICLE SPEED CONTROL
USING CRUISE CONTROL FEATURE,WHEN I HIT THE BRAKE FOR SPLIT SECOND THE CAR SPEEDS UP BEFORE DISENGAGING CRUISE CONTROL THIS HAPPEN ALL THE TIME NOT ON JUST THE DATE BELOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308886February 12, 2010
VEHICLE SPEED CONTROL
THIS PROBLEM HAS EXISTED SINCE THE VEHICLE WAS PURCHASED. CRUISE CONTROL EITHER DOES NOT FUNCTION AT ALL OR FAILS TO FUNCTION CORRECTLY. SOMETIMES THE CRUISE CONTROL WILL NOT ENGAGE. SOMETIMES THE CRUISE CONTROL WILL ENGAGE PROPERLY, BUT AFTER APPLYING THE BRAKES (AND DISENGAGING THE CRUISE CONTROL) THE CRUISE CONTROL CANNOT BE REENGAGED. TWO OPERATIONS WILL CAUSE THE CRUISE CONTROL TO BEGIN FUNCTIONING PROPERLY AGAIN: 1) TURN THE VEHICLE OFF; 2) PUT THE SHIFT LEVER INTO THE NEUTRAL POSITION, THEN BACK INTO DRIVE. RETURNED VEHICLE TO DEALER THREE TIMES FOR REPAIR. THEY DID NOT FIX THE MALFUNCTION DURING ANY OF THE THREE REPAIR VISITS. THEIR FINAL RESPONSE WAS TO CLAIM THAT THE VEHICLE WAS "FUNCTIONING AS DESIGNED". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308949February 12, 2010
VEHICLE SPEED CONTROL
I HAVE A 2010 PRIUS. OCCASIONALLY WHEN I GO OVER A BUMP (POTHOLE, TRAIN TRACK, ROUGH ROAD) MY CAR FEELS LIKE IT JOLTS FORWARD FOR A FEW SECONDS. THIS HAPPENS WHEN I AM NOT HITTING THE BRAKES SO I DON'T THINK IT IS COVERED BY THE ANTI-LOCK BRAKING RECALL. IT IS DIFFICULT TO REPLICATE THIS AND I HAVEN'T REPORTED IT TO THE DEALER BECAUSE OF THIS, BUT IT HAPPENS ABOUT 1-2/WEEK. IT COULD BE A PROBLEM IN A TRAFFIC SITUATION WHERE CARS ARE FOLLOWING CLOSELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308976February 12, 2010
SERVICE BRAKES, HYDRAULIC, AIR BAGS
ON DECEMBER 18, 2009 AT 4:40 PM IN THE STILL-LIGHT LATE AFTERNOON WE STRUCK A DEER IN THE ROAD WITH OUR 2010 TOYOTA PRIUS. THE CAR WAS LESS THAN ONE MONTH OLD AND STILL ON ITS FIRST TANK OF GAS. WE HAVE LIVED IN A SEMI-RURAL AREA OF NEW JERSEY FOR OVER 30 YEARS. DEER IN THE ROAD IS A FREQUENT OCCURRENCE HERE. BUT IN 30 YEARS, THOUGH WE HAVE HAD COUNTLESS SUDDEN COLLISION-AVOIDANCE STOPS IN OTHER CARS INCLUDING OUR 2007 PRIUS, WE HAVE NEVER HAD AN ACCIDENT. ON DECEMBER 18, TRAVELING AT APPROXIMATELY 35 MPH ON DRY, BUT AGED ASPHALT WE OBSERVED A DEER ENTERING THE ROAD. TO AVOID A COLLISION, THE BRAKES WERE JAMMED ON. BUT THIS TIME THE BRAKING EVENT SEEMED TO OCCUR IN SLOW MOTION. IT WAS THE FIRST SUDDEN STOP REQUIRED OF THIS NEW CAR. EVENTUALLY THE ABS SYSTEM ENGAGED AND THE CAR CAME TO A STOP, BUT ONLY AFTER STRIKING THE DEER WITH SUCH FORCE THAT THE CAR SUSTAINED $2500 WORTH OF FRONT END DAMAGE. LIGHTS, THE BUMPER AND FRONT PANELS NEEDED TO BE REPLACED. THE AIRBAGS DID NOT DEPLOY. POLICE AND INSURANCE REPORTS WERE FILED. TOYOTA HAS RECENTLY ACKNOWLEDGED A SOFTWARE-BASED DELAY OF ONE SECOND IN TRANSFERRING BRAKING FROM THE ELECTRONIC REGENERATIVE SYSTEM TO THE HYDRAULIC BRAKES. AT 35 MPH, THAT IS AN EXTRA 51 FEET TRAVELED IN THAT ONE SECOND BEFORE THE HYDRAULIC BRAKES ENGAGE. THAT 51 FEET WOULD HAVE PROVIDED MORE THAN ENOUGH DISTANCE TO AVOID THE COLLISION. UNTIL THIS UNSAFE CONDITION IS RESOLVED, WE HAVE TAKEN OUR 2010 PRIUS OFF THE ROAD. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10310029February 12, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKES FAILED WHILE DRIVING APPROXIMATELY 25 MPH ON A NORMAL ROAD SURFACE. THERE WAS MINIMAL HESITATION WHEN THE BRAKE PEDAL WAS ENGAGED. THE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 9,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310022February 12, 2010
POWER TRAIN:DRIVELINE
MY 2010 TOYOTA PRIUS WILL SOMETIMES JUMP FORWARD OR BACKWARDS WHEN YOU PUT IT IN DRIVE OR REVERSE. THIS ONLY HAPPENS FOR A SPLIT SECOND. CONCERNS ME IF IT IS SAFE. IT HAS DONE IT 5 OR 6 TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310055February 12, 2010
SERVICE BRAKES, HYDRAULIC
BRAKES DROPPED OUT COMPLETELY ON SEVERAL OCCASIONS WHILE DRIVING OVER A WET METAL ROAD PLATE, AND WHILE GOING OVER VERY BUMPY TERRAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310096February 12, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE BEGAN MAKING A NOISE AND VIBRATING WHILE DRIVING APPROXIMATELY 15 MPH. WITHIN MINUTES THE VEHICLE BEGAN TO FUNCTION NORMALLY; ALTHOUGH, THE FAILURE OCCURRED TWO CONSECUTIVE DAYS. HE HAD NOT TAKEN THE VEHICLE TO THE DEALER NOR HAD HE SPOKEN TO THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 5,700. THE FAILURE MILEAGE WAS APPROXIMATELY 2,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308718February 11, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHEN DRIVING VARIOUS SPEEDS AND TRYING TO DEPRESS THE BRAKE PEDAL, SHE NOTICED THAT THE BRAKES FAILED TO RESPOND. SHE WOULD APPLY PRESSURE TO THE BRAKE PEDAL AND THEY WOULD LOCK FOR A FEW SECONDS. SHE NOTICED THAT THE FAILURE OCCURRED 5 TO 6 TIMES. SHE TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE DEALER ALSO STATED THAT THE VEHICLE WAS DESIGNED TO HAVE THE BRAKING SYSTEM LOCK FOR 3 SECONDS WHEN THEY ARE ENGAGED FORCEFULLY; AFTERWARDS THE DRIVER HAD PRESS THE PEDAL AGAIN TO RELEASE THE LOCKED POSITION. SHE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 4,600. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308729February 11, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING OVER A ROUGH SURFACE, THE BRAKES FAILED TO STOP THE VEHICLE. HE STATED THAT THE ANTI-SKID ACTIVATED WHILE DRIVING ON THAT TYPE OF SURFACE. THE FAILURE OCCURRED 100% OF THE TIME ON ROADS WITH A ROUGH SURFACE. THE DEALER TOLD HIM THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. HE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS 13,202. THE FAILURE MILEAGE WAS APPROXIMATELY 600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308759February 11, 2010
SERVICE BRAKES, HYDRAULIC
PRIUS 2010. BRAKE PROBLEM. I WAS APPLYING THE BRAKES AND THE CAR WAS SLOWING DOWN THEN AS I DROVE OVER A BUMP THE BRAKES STOPPED WORKING AND THE CAR GAINED SPEED UNTIL THE BRAKES WORKED AGAIN. THIS OCCURRED A FEW TIMES BEFORE. TOYOTA HAS RECALLED PRIUS 2010 IN JAPAN FOR THIS PROBLEM. THEY NEED TO DO A RECALL HERE IN THE US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308765February 11, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
I HAVE A 2010 PRIUS. WE HAVE HAD THE PROBLEM WITH THE BRAKES WHEN WE GO OVER A BUMP. IN ADDITION, IF I AM DRIVING IN CRUISE CONTROL AND HAVE TO PUT MY FOOT ON THE BRAKES, THERE IS A BRIEF FEELING OF ACCELERATION SO INSTEAD I HAVE GOTTEN USED TO TURNING OFF THE CRUISE CONTROL BEFORE PUTTING MY FOOT ON THE BRAKES THEREBY DELAYING BRAKING FOR A BRIEF MOMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308791February 11, 2010
PARKING BRAKE
NOT JUST THE BRAKES, IT'S ALSO THE PARK BUTTON ON THE 2010 TOYOTA PRIUS. BESIDES THE CARS BRAKES NOT WORKING AND BEING THE CAUSE OF A RECENT COLLISION, THERE IS ANOTHER SAFETY ISSUE. THE CAR HAS A PARK BUTTON AND THAT I ACCIDENTALLY PUSHED WHEN I WAS DRIVING, THINKING I WAS REACHING FOR THE HEATER BUTTON. THE CAR COMPLETELY SHUT OFF. I WAS ON THE FREEWAY AND THE CAR ENGINE WAS CUT OFF. WHEN I STEPPED ON THE GAS, THE CAR WOULD NOT GO. I WAS ALMOST HIT IN THE REAR END BY A SEMI TRUCK UNTIL I COULD GET THE CAR PULLED OVER AND STOPPED. TOYOTA SHOULD HAVE A SAFETY FEATURE ON THIS CAR SO THAT THE PARKING BUTTON WILL NOT OPERATE WHILE THE CAR IS BEING DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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