Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#11133490October 5, 2018
EXTERIOR LIGHTING
BOTH FRONT HEADLIGHTS FREQUENTLY TURN OFF AT THE SAME TIME WHILE DRIVING. TURNING THE LIGHTS OFF THEN ON FIXES THE ISSUE TEMPORARILY, UNTIL IT HAPPENS AGAIN A SHORT TIME LATER. THIS HAPPENS MULTIPLE TIMES PER HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133559October 5, 2018
SERVICE BRAKES
DRIVING CAR ON THE FREEWAY IN THE FAR LEFT LANE. E-BRAKE LIGHT TURNED ON WITH THE LOUD ALARM SOUND AS IF I HAD ACTIVATED MY E-BRAKE. I LOST SIGNIFICANT BREAKING POWER AND WAS VERY LUCKY NOBODY STOPPED FAST IN FRONT OF ME WHILE IT HAPPENED. I HAD NO IDEA WHAT THE PROBLEM WAS, BUT IT WAS VERY SCARY ON THE FREEWAY NOT BEING ABLE TO BREAK PROPERLY. I LEARNED IT WAS THE ABS ACTUATOR THAT HAD FAILED, WAS TOLD MY WARRANTY HAD EXPIRED BUT I HAD NO IDEA THERE EVEN WAS A RECALL. IF THEY KNEW THIS WAS AN ISSUE WHY WAS IT NOT FIXED WHEN I HAD MY CAR SERVICED? PT#04003-44647
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130447September 20, 2018
SERVICE BRAKES
MY CAR HAD NOT EXHIBITED PREVIOUS PROBLEMS WITH BREAKING. UPON LEAVING SCHOOL, THE ABS, VSC, AND EMERGENCY BRAKE LIGHT CAME ON ACCOMPANIED BY A LONG, LOUD, AND CONTINUOUS BEEP. I PULED OVER INTO A PARKING LIGHT AND IT ALL STOPPED. I WAS CLOSE TO HOME AND DECIDED TO CONTINUE TO DRIVE AS THE CAR SEEMED TO BE FINE NOW. UPON APPROACHING A STOP LIGHT, MY CAR PUT ITSELF IN NEUTRAL AND COMPRESSED THE BRAKE ALL THE WAY TO THE FLOOR. I WAS UNABLE TO STOP THE VEHICLE, AND HAD TO RUN IT INTO A CURB IN ORDER TO AVOID HITTING THE STOPPED VEHICLE IN FRONT OF ME. I HAD IT TOWED TO A TOYOTA DEALERSHIP AND WAS TOLD THE ABS ACTUATOR WAS FAILING. UPON CALLING TOYOTA CUSTOMER CARE, I WAS NOTIFIED OF AN ENHANCED WARRANTY THAT EXISTED THROUGH 12/31/17. HOWEVER, I NEVER RECEIVED AN NOTICE OF THIS WARRANTY NOR HAD MY VEHICLE HAD ANY PROBLEMS PRIOR TO 12/31/17 THAT WOULD SUGGEST TO ME THAT THE CAR'S ABS NEEDED SERVICED. I AM UNABLE TO SAFELY DRIVE MY VEHICLE AND DESPITE TOYOTA'S NEGLIGENCE IN COMMUNICATING THE DEFECT IN THEIR PRODUCT TO ME, THEY REFUSE TO CORRECT THE SITUATION.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11129251September 13, 2018
SERVICE BRAKES
THE BRAKES ON THIS CAR SOMETIMES QUIT WORKING FOR A SECOND WHEN BRAKING OVER BUMPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120068August 15, 2018
UNKNOWN OR OTHER
WE HAVE A 2007 TOYOTA PRIUS AND THE AIRBAG LIGHT ON THE DASHBOARD WILL NOT SHUT OFF. IT HAS NOT BEEN IN AN ACCIDENTAND I WAS TOLD THAT THERE WAS A SAFETY RECALL FOR THIS. IT DRIVES FINE, I'M JUST WORRIED THAT SOMETHING BAD WILL HAPPEN. THIS HAS BEEN AN ONGOING PROBLEM FOR ABOUT 2-3 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119970August 14, 2018
SERVICE BRAKES
IT WAS A SCARY SITUATION ON 08/08/2018, MY '07 TOYOTA PRIUS 2 FAILED TO STOP WHEN I APPLIED THE BRAKE TO STOP AND PARK INSTEAD IT ACCELERATED. DRIVING THROUGH THE PARKING LOT OF SEAFOOD CITY IN CERRITOS, CA, LOOKING FOR AN OPEN SPOT, I MAINTAINED PRESSURE ON THE BRAKE PEDAL TO KEEP A SAFE SPEED. APPROACHING AN OPEN SPOT, I CONTINUED TO KEEP PRESSING THE BRAKE WHILE ENTERING THE SPACE. AS I WAS STRAIGHTENING MY STEERING WHEEL AND APPLYING A HARDER BRAKE TO STOP, I FELT THE CAR ACCELERATE FORWARD, CAUSING MY INSTINCTIVE REACTION TO APPLY EVEN MORE BRAKING PRESSURE ON THE PEDAL. THE CAR CONTINUED FORWARD UNCONTROLLABLY, JUMPING THE CURB OF AN ISLAND, HITTING AND KNOCKING OVER A PALM TREE (APPROXIMATELY 15' TALL) ONTO A PARKED VEHICLE (CAR #2) TO THE IMMEDIATE LEFT OF THE VEHICLE DIRECTLY IN FRONT OF ME (CAR #1). MY VEHICLE DROVE UP THE TREE AND CAME TO A SHORT REST ON TOP OF THE HOOD OF CAR #1, WHERE MY FOOT WAS ON THE BRAKE THE WHOLE TIME. IMMEDIATELY AFTER STOPPING, AND REALIZING THAT I WAS STILL APPLYING A HARD BRAKE, TRYING TO GAIN CONTROL OF MY VEHICLE, THE VEHICLE BEGAN ROLLING BACKWARDS DOWN THE TREE AND OFF OF THE HOOD OF CAR #1. THE CAR DIDN'T STOP ROLLING BACKWARD DESPITE MY FOOT WAS PRESSING HARD ON THE BRAKE. IT WAS THE COUSIN OF THE OWNER OF CAR #2 WHO REACHED AND PRESSED THE STOP WHERE THAT'S THE ONLY TIME MY CAR STOPPED ROLLING AND CAME TO A COMPLETE STOP. IT WAS THE WORST FEELING AS I WAS NOT IN CONTROL OF THE CAR AS THE BRAKE DIDN'T WORK. I WAS SO SHAKEN, ME AND MY HUSBAND WERE DISCUSSING WHAT TO DO. WE IMMEDIATE CALLED THE DEALERSHIP AND TOLD THEM WHAT HAPPENED, THEY GAVE US THE CORPORATE INSTEAD. THE TOYOTA CORPORATE OFFICE WAS INDORMED BUT WE BELIEVE THAT TOYOTA IS NOT TAKING THIS CASE SERIOUSLY. A POLICE REPORT WAS TAKEN BY OFFICER CLAYTON OF CERRITOS SHERRIFF STATION REF. #918-03548-2318-483
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11119595August 13, 2018
SERVICE BRAKES
THE BRAKES DID NOT RESPOND WHILE I WAS DRIVING ON THE FREEWAY AT 65 MPH, AND THE CAR STARTED MAKING A LONG SUSTAINED HIGH-PITCHED ELECTRONIC BEEP. THE LIGHTS FOR THE PARKING BRAKE, ABS, AND ANOTHER LIGHT I'M UNFAMILIAR WITH WERE ON. WHEN I PUMPED ON THE BRAKES, THEY FELT UNRESPONSIVE. I TRIED AGAIN BUT KEEPING DOWN ON THE BRAKE AND IT WAS VERY SLOW TO RESPOND. I MANAGED TO GET OFF THE FREEWAY. AT SLOWER SPEEDS I WAS ABLE TO GET THE BRAKES TO WORK, BUT SLOWING DOWN EVEN FROM LESS THAN 20 MPH TOOK SEVERAL YARDS. I CALLED TOYOTA AND THEY SAID IT WAS A KNOWN ISSUE WITH THE BRAKE ACTUATOR ASSEMBLY, BUT THE WARRANTY EXPIRED IN DECEMBER 2017. AS THE OWNER OF THE CAR, I WAS NEVER NOTIFIED ABOUT THIS KNOWN ISSUE, AND NOT TOLD ABOUT THE WARRANTY, EVEN THOUGH I HAD BEEN TAKING MY CAR TO THE TOYOTA DEALER FOR SCHEDULED SERVICE. THE PART ITSELF IS OVER $2000, BEFORE LABOR, WHICH I CANNOT AFFORD. SO I CAN NO LONGER DRIVE THE CAR BECAUSE I CANNOT AFFORD THE REPAIRS. AND I NEARLY DIED DRIVING WITH A KNOWN SAFETY ISSUE THAT I BELIEVE SHOULD HAVE WARRANTED A FULL SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115764August 4, 2018
SERVICE BRAKES
MY BRAKES HAVE BEGUN TO MAKE SEVERAL DIFFERENT NOISES. UPON RESEARCHES I FOUND THAT THE BRAKE ACTUATORS ARE KNOWN TO FAIL. I'M SCARED TO DRIVE THE CAR AS IT WOULD BE VERY DANGEROUS IF MY BRAKES GO OUT ON THE FREE WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115076August 1, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
THE BACK LATCH TO THE TRUNK/HATCH IS DEFECTIVE. THE RUBBER EXTERIOR PART HAS MELTED AND IS ALL GOOEY AND STICKY. IN THE WINTER TIME IT FREEZES. WE ARE UNABLE TO OPEN OR USE THE TRUNK. THIS IS A SAFETY ISSUE AND ALSO CAN NOT ACCESS SPARE OR COMPARTMENT. THIS IS A FAULTY PART AND THERE HAVE BEEN THOUSANDS OF SIMILAR REPORTS. I WOULD LIKE THIS FIXED AS IS A MANUFACTURING FLAW AND DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115103August 1, 2018
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING 35 MPH, THE DRIVER'S SIDE HEADLIGHT FLICKERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE HEADLIGHTS HAD TO BE MANUALLY TURNED OFF AND ON TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114376July 29, 2018
AIR BAGS
I WAS DRIVING DOWN THE ROAD GOING ROUGHLY 40-35 MILES PER HOUR WHEN THE VEHICLE IN FRONT OF ME SLAMMED ON THEIR BREAKS. I COLLIDED WITH THE VEHICLE IN FRONT OF ME, WE CAME TO AN ABRUPT STOP. THE AIRBAGS DID NOT DEPLOY, CAUSING MY FACE TO SLAM AGAINST THE STEERING WHEEL. LEADING TO FACIAL AND TEETH INJURIES. MY CAR FRAME WAS BENT, IT IS TOTALED.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11114172July 27, 2018
EXTERIOR LIGHTING
SINCE ABOUT 3 MONTHS AFTER BUYING THIS, THE HEADLIGHTS WILL RANDOMLY GO OUT ALL THE TIME. I HAVE BEEN PULLED OVER COUNTLESS TIMES. IT'S A COMPLETE SAFETY HAZARD. IT'S NOT THE BULBS. IT'S THE UNDERLYING BALLASTS. WHICH I'M TOLD CAN COST UPWARDS OF $3K TO FIX. IT'S A LOT OF THEM FROM 2006-2009 MODELS. THEY WERE SUED OVER IT BUT THEY NEVER RECALLED IT. I BOUGHT MINE AFTER ALL THAT WAS LONG AND DONE SO I CAN'T DO ANYTHING ABOUT IT. IT'S A MANUFACTURER DEFAULT THAT THEY SHOULD FIX!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114229July 27, 2018
SERVICE BRAKES
BRAKE ACTUATOR IS FAILING, AND I AM OUTSIDE THE EXTENDED WARRANTY. VERY EXPENSIVE FIX AND VERY DANGEROUS TO KEEP DRIVING LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113906July 26, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO DISPLAY AND THE LIGHTS FAILED TO ILLUMINATE. DURING THE FAILURE, THE VEHICLE WOULD NOT SHUT OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BEV SMITH TOYOTA, 5655 S. US HWY 1, STUART, FL) WHERE IT WAS DIAGNOSED THAT THE COMBINATION METER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113651July 25, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS DRIVING MY 2007 TOYOTA PRIUS IN THE MIDDLE OF THE NIGHT AND ALL OF THE SUDDEN ALL OF MY LIGHTS WENT OUT. I WAS IN THE MIDDLE OF A BUSY ROAD AND COULD NOT SEE ANYTHING AND DECIDE TO JUST PULL OFF THE ROAD AND HOPE NOT TO HIT ANYTHING BECAUSE I JUST WANTED TO GET OFF THE ROAD BEFORE I GOT HIT BY AN ONCOMING CAR. AFTER I GOT OFF THE ROAD FOR AWHILE I TRIED THE LIGHTS AND THEY BOTH WORKED. I TOOK MY PRIUS TO A STATE COLLEGE, PA DEALERSHIP AND THEY CHARGED ME $450.00 BECAUSE THEY SAID BOTH HEADLIGHTS WERE OUT. THE NEXT DAY AFTER I PICKED MY PRIUS FROM THE TOYOTA DEALERSHIP I WENT TO A GROCERY STORE AFTER WORK AND THE CAR WOULD NOT TURN OFF AND THE WHOLE DASHBOARD WAS BLACK.. I CALLED THE DEALERSHIP AND SAID THEY MUST HAVE CREATED A SHORT IN MY CAR AND THEY SAID BRING IT BACK IN. THE NEXT DAY THEY TOLD ME THE WHOLE CLUSTER SYSTEM THAT CONTROLS THE DASHBOARD WAS BAD AND THEY WOULD BE CHARGING ANOTHER $680.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113575July 25, 2018
EXTERIOR LIGHTING
LEFT FRONT HEADLIGHT CONSISTENTLY FLICKERS OUT 5-10 MINUTES AFTER BEING TURNED ON. CAN SOMETIMES BE REIGNITED BY TOGGLING LIGHTS, BUT THEN TURNS OFF AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110471July 10, 2018
SERVICE BRAKES
I TOOK THE 2007 PRIUS TO THE MECHANIC AND HE NEW WHAT THE PROBLEM WAS RIGHT AWAY.THE BRAKE ACTUATOR WAS FAILING AND THAT IT WOULD COST OVER THREE THOUSAND TO FIX.HE SAID THAT YOU MAY LOOSE THE BRAKES IF IT FAILS TOTALLY AND ADVISED ME TO SELL THE CAR .TOYOTA KNOWS ABOUT THIS PROBLEM IN THERE 2ND GEN PRIUS.THE FORUMS I HAVE READ TELL ME THAT THERE HAVE BEEN TOTAL FAILURES IN MANY PRIUS.I THINK TOYOTA SHOULD BEAR THE COST AND BE LIABLE FOR THIS ISSUE. SIGNED, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109785July 6, 2018
SERVICE BRAKES
ABS ACTUATOR BROKE WHILE MAKING A LOW SPEED TURN (ABOUT 10MPH). THE CAR MADE AN ALARM SOUND, ALL THE BRAKE LIGHTS WENT ON, AND MOST IMPORTANTLY THE CAR BECAME SLUGGISH AND DIFFICULT TO MANEUVER. RESTARTING THE CAR MADE IT DRIVABLE AGAIN, BUT I NO LONGER HAVE ABS BRAKES, ONLY STANDARD. THIS PART IS APPARENTLY WORTH MORE THAN THE CAR TO REPLACE, YET IT IS CRITICALLY IMPORTANT SAFETY EQUIPMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109505July 4, 2018
SERVICE BRAKES
BRAKE, VCS,ABS AND (!) LIGHTS CAME ON. OTHER PRIUS OWNERS SAID PRIUS WAS COVERED UNDER WARRANTY FOR THIS UNTIL DEC 31 2017. ABS MODULE WENT BAD. LIGHTS CAME ON WHEN STARTED CAR. NEVER GOT NOTICE THAT THIS WAS COVERED, OTHERS SAY NHTSA SHOULD MAKE TOYOTA EXTEND COVERAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105178July 2, 2018
SERVICE BRAKES
I WAS BACKING INTO A PARKING SPACE AND APPLIED THE BRAKES. THE BRAKES FAILED AND MY VEHICLE CLIMBED THE CURB, CROSSED THE SIDE WALK, AND CRASH INTO A METAL FENCE ON THE OTHER SIDE OF THE SIDE WALK. THE FENCE STOPPED THE VEHICLE. AFTER HAVING THE DAMAGE TO MY CAR REPAIRED AND A BODY SHOP, I BROUGHT IT TO A MECHANIC WHO DETERMINED THAT THE CAR'S BRAKE ACTUATOR HAD FAILED, LEADING TO A POTENTIALLY DANGEROUS CRASH.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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