Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10330410May 14, 2010
VEHICLE SPEED CONTROL
WHILE DRIVING ON I-430 IN WEST LITTLE ROCK YESTERDAY, I HAD THE CRUISE CONTROL SET ON 65 MPH. AS I APPROACHED SLOWER TRAFFIC AHEAD, I SLOWED THE CAR TO 60MPH USING THE BRAKES. I ASSUMED THAT THE CRUISE CONTROL ON MY CAR HAD AUTOMATICALLY DISENGAGED AT THIS POINT AND I LET OFF THE BRAKES. THE CRUISE CONTROL THEN CAUSED THE CAR TO ACCELERATE BACK UP TO 65MPH AS IT NEVER DISENGAGED BY USING THE BRAKES. THIS WAS ESPECIALLY DANGEROUS SINCE IT HAPPENED NEAR THE CREST OF A HILL AND CAUSED MY VEHICLE TO NO LONGER BE AT A SAFE FOLLOWING DISTANCE BEHIND THE SLOWER CAR IN FRONT OF ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330406May 14, 2010
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING ON BOWMAN ROAD IN WEST LITTLE ROCK, I WAS BRAKING AS I APPROACHED THE INTERSECTION AT MARKHAM. THE CAR SUDDENLY FELT LIKE IT WAS SURGING FORWARD AND NOT BRAKING AT ALL AS I DROVE OVER A MAN-HOLE COVER. THIS WAS ESPECIALLY PRONOUNCED AS I WAS GOING DOWNHILL AND TURNING TO THE RIGHT AT THE YIELD SIGN. MY WIFE NOTICED IT FROM THE PASSENGER SEAT AS WELL. WE MOMENTARILY FELT AS IF WE WOULD NOT STOP AND END UP IN THE PATH OF ONCOMING TRAFFIC. THIS HAPPENED AFTER THIS VEHICLE HAS ALREADY BEEN RECALLED FOR THIS SAME PROBLEM. UNFORTUNATELY, THE SOFTWARE UPGRADE DID NOT FIX THIS DANGEROUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330417May 14, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD NOT INCREASE IN SPEED. THE CONTACT CONTINUED TO APPLY CONTINUOUS, STEADY PRESSURE TO THE ACCELERATOR UNTIL IT FINALLY BEGAN TO ACCELERATE. THE CONTACT STATED THE FAILURE WOULD OCCUR SPORADICALLY, MOST OFTEN WHEN ACCELERATING FROM A COMPLETE STOP. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330327May 13, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 10V039000 (SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE) WHICH WAS PERFORMED. HOWEVER, THE CONTACT STATED THAT THE PROBLEM STILL OCCURRED AND WHENEVER SHE DROVE OVER A BUMP IN THE ROAD OR AN UNEVEN SURFACE AND DEPRESSED THE BRAKE PEDAL, THERE WAS A LOSS OF BRAKING AND THE VEHICLE WOULD LURCH FORWARD. THE VEHICLE HAD NOT BEEN TAKEN BACK TO THE DEALERSHIP AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 7,500. THE CURRENT MILEAGE WAS APPROXIMATELY 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329830May 11, 2010
SERVICE BRAKES, ELECTRIC
I HAVE A 2010 TOYOTA PRIUS AND I RECEIVED THE SOFTWARE RECALL FOR THE BRAKING SYSTEM. AFTER RECEIVING THE SOFTWARE RECALL MY WIFE AND I HAVE BOTH NOTICED THAT THERE ARE INSTANCES WHEN THE BRAKES DO NOT RESPOND AS QUICKLY AS THEY SHOULD WHICH IS SIMILAR TO THE ORIGINAL REASON THE PRIUS WAS RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329990May 11, 2010
SERVICE BRAKES, AIR
I HAVE A 2010 PRIUS AND I HAVE THE BRAKING PROBLEM THAT WAS RECALLED FOR A SOFTWARE UPDATE. I HAD THE SOFTWARE UPDATE PERFORMED AND I STILL HAVE A LOSS OF BRAKING CONTROL WHEN I GO OVER A BUMP IN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329743May 10, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 15 MPH AND ATTEMPTING TO BRAKE, THE ANTI LOCK BRAKING SYSTEM FAILED AND THE BRAKES WOULD NOT ENGAGE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND ADVISED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. PREVIOUSLY, THE CONTACT RECEIVED REPAIRS TO THE SERVICE BRAKES AND ELECTRONIC CONTROL MODULE UNDER AN UNKNOWN RECALL AND STATED THE FAILURE WAS NOT THE FIRST OCCURRENCE FOLLOWING RECALL REPAIRS. THE FAILURE MILEAGE WAS 11,100 AND THE CURRENT WAS 11,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329485May 9, 2010
SERVICE BRAKES, ELECTRIC
I CONTINUE TO HAVE A LOSS OF BRAKING WHEN TRAVELING OVER BUMPY SURFACES, EVEN AFTER RECEIVING THE SOFTWARE UPGRADE THAT WAS RELEASED BY TOYOTA. THIS IS ESPECIALLY TROUBLING WHEN I AM TRAVELING OVER AN EXTENDED AREA OF BUMPY ROAD, AND THE BRAKES WON'T WORK AS EXPECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329499May 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2010 PRIUS II, PURCHASED LATE JULY 2009. IN NOVEMBER OF 2009 THE CAR REFUSED TO STAY IN D WHEN ATTEMPTING TO PULL OUT OF A PARKING SPACE. AFTER TURNING THE SYSTEM OFF AND SITTING FOR ABOUT 30 MINUTES THE CAR OPERATED NORMALLY. THE SAME THING HAPPENED AGAIN THAT AFTERNOON. A FEW DAYS AGO MY WIFE WAS PREPARING TO CROSS A 4-LANE HIGHWAY WHEN THE CAR "POPPED" INTO N FROM THE D POSITION. AFTER SEVERAL "REBOOTS" THE VEHICLE WOULD STILL NOT STAY IN D. THEN MY WIFE HELD THE JOYSTICK IN THE D POSITION AND WAS ABLE TO DRIVE IT BACK TO OUR HOUSE (ABOUT 1 MILE). AN HOUR LATER THE CAR OPERATED NORMALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329592May 7, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2010 TOYOTA PRIUS. VEHICLE REPAIR WAS COVERED UNDER A RECALL, BUT AFTER A NO BRAKE INCIDENT CONSUMER QUESTIONS THE REPAIR. *GR THE CONSUMER STATED THE RECALL WAS PERFORMED ON APRIL 3, 2010. HOWEVER, ON APRIL 6, 2010 HE HIT A SLIGHT BUMP AS HE APPLIED THE BRAKES AND HAD A MOMENTARY FEELING OF HAVING NO BRAKES. THE VEHICLE DID STOP. HOWEVER, THE INSTANCE DID LEAD THE CONSUMER TO QUESTION THE ADEQUACY OF THE FIX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329299May 7, 2010
FUEL SYSTEM, OTHER, ELECTRICAL SYSTEM
I WAS ON A TRIP TO ARIZONA AND WHEN DRIVING IN MY 2010 PRIUS FROM FLAGSTAFF TO PHOENIX DURING THE EVENING, THE BATTER DISPLAY'S TOP SEGMENT GLOWED RED MANY TIMES IN THE DESCENT FROM FLAGSTAFF. IT WAS A VERY DIFFICULT TO DRIVE TO KEEP THE TOP SEGMENT FROM TURNING RED AS THE VEHICLE WAS COASTING AND I DID NOT WANT TO EXCEED THE SPEED LIMIT SO I REALLY DID NOT NOW WHAT TO DO. I DECIDED TO SHIFT TO NEUTRAL SO THE ENGINE WAS NOT BREAKING. HOWEVER IN NEUTRAL I WAS WEARING OUT MY VEHICLES BRAKES WHICH ALSO WORRIED ME BECAUSE OF THE POSSIBILITY OF OVERHEATING THE BRAKES. I LOOKED IN MY VEHICLE MANUAL BUT NOTHING AS IN THE BOOKLET ABOUT THIS TYPE OF OCCURRENCE. SO I ASKED MY TOYOTA SERVICE PERSONNEL AT RUDY LUTHER TOYOTA IN GOLDEN VALLEY, MN AND THEY HAD NOT HEARD OF THIS PROBLEM. HE GAVE ME A THE TELEPHONE NUMBER FOR CUSTOMER SERVICE REPRESENTATIVES AT TOYOTA AND AFTER DISCUSSING THIS INCIDENT WITH MANY PEOPLE IN CUSTOMER SERVICE AT TOYOTA, THE END RESULT WAS "THAT THE BATTERY WAS FULLY CHARGED AND WHEN THIS OCCURS THE TOP BAR WILL GLOW RED BUT THIS WILL NOT EFFECT THE BATTERY". I DO NOT KNOW IF THIS IS TRUE OR TOYOTA IS JUST PUTTING ME OFF BUT OTHERS AT THE FOLLOWING TOYOTA FORUM HAVE ALSO EXPERIENCED THIS PROBLEM. IS THIS A SAFETY PROBLEM, I DO NOT KNOW. IS IT A BATTERY WARRANTY PROBLEM, I DO NOT KNOW. BUT PLEASE LOOK AT THIS FORUM THREAD AND MAYBE YOU CAN DISCUSS THIS MORE FULLY WITH TOYOTA. HTTP://PRIUSCHAT.COM/FORUMS/GEN-III-2010-PRIUS-MAIN-FORUM/67994-ALL-BARS-BATTERY-INDICATOR-4.HTML ON THE RETURN TRIP AND HERE IN MINNESOTA I HAVE NOT HAD THIS PROBLEM OCCUR AS THERE ARE NOT MANY LONG DESCENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329300May 7, 2010
ENGINE AND ENGINE COOLING
MY 2010 PRIUS MOMENTARILY SPEEDS UP AT TIMES WHEN I HIT A LARGE BUMP IN ROAD. CAR HAS PREVIOUSLY RECEIVED THE SOFTWARE UPDATE BY TOYOTA DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329031May 5, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2010 TOYOTA PRIUS WITH BRAKING PROBLEMS, WHICH HAVE CONTINUED TO OCCUR EVEN AFTER I TOOK IT TO MY TOYOTA DEALER FOR THE RECALL REPAIR ON FEBRUARY 12, 2010. THREE TIMES SINCE THEN THE BRAKES DID NOT ENGAGE FOR ABOUT THREE SECONDS, WHEN I WAS TRYING TO STOP, ON A DRY SURFACE THAT WAS SLIGHTLY UNEVEN. THIS WAS NOT THE SUDDEN RAPID PUMPING OF ABS BRAKES WHICH I WOULD RECOGNIZE FROM YEARS OF USE WITH ABS EQUIPPED CARS. THE DEALER SAW NO PROBLEM WHEN I BROUGHT IT BACK TO THEM LAST WEEK. I AM WORRIED IT WILL CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328365May 1, 2010
VEHICLE SPEED CONTROL
TOYOTA 2010 PRIUS, FOR 5 MONTHS IT HAS BEEN PERFECTLY GOOD. BUMPS OR UNEVEN ROADS, NO PROBLEM, GOT THE PRIUS COMPUTER UPDATE 2-33 MONTHS AGO. APRIL 30 - DRIVING ON ROAD WITH ROUGH SURFACE FOR REPAVING AND WITH SEWER COVERS STICKING ABOVE SURFACE, AND NO PROBLEM FOR 2 MILES THEN HIT A REPATCHED HOLE AND THE CAR JERKED AHEAD QUICKLY BUT MY BRAKING SLOWED IT DOWN IMMEDIATELY. THE ENTIRE PROCESS TOOK 1 SECOND. LUCKILY I HAD GOOD REFLEXES. SCARY BUT THE BRAKE WORKED WELL. SINCE THAT INCIDENT - 1 DAY, CAR IS FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328292April 30, 2010
SERVICE BRAKES, HYDRAULIC
2/13, THE DAY AFTER MY CAR WAS "FIXED" UNDER THE RECALL, MY BRAKES FAILED. I WAS ON THE WAY TO THE AIRPORT, AND THE BRAKES FAILED . WHEN I RETURNED HOME FROM MY TRIP, I BROUGHT IT IN TO TOYOTA KEARNY MESA IN SAN DIEGO, WHO FOUND NOTHING WRONG. MY BRAKES FAILED AGAIN A WEEK AGO. I WAS DRIVING ON A SMOOTH ROAD, SLOWING DOWN FOR A LIGHT, WHEN SUDDENLY THE CAR SPEEDED UP AND I WENT STRAIGHT THOUGH THE RED LIGHT. NO CARS WERE NEARBY, SO I DID NOT CRASH AND NO ONE WAS HURT. AGAIN, TOYOTA FOUND NOTHING WRONG. THEY TELL ME THAT THEY CAN'T FIX IT UNLESS THEY CAN "REPLICATE" THE PROBLEM. THEY WANT ME TO RETURN THE LOANER CAR TOMORROW MORNING AND DRIVE HOME WITH MY PRIUS AND I'M SCARED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328130April 29, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT SPEEDS OF 5 MPH OVER A POTHOLE WITH THE BRAKES APPLIED, THE VEHICLE DID NOT STOP. THE DEALER WAS CONTACTED BUT DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE FAILURE AND CURRENT MILEAGES WERE 5,800. UPDATED 08/13/10. *LJ UPDATED 08/23/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328000April 28, 2010
TRACTION CONTROL SYSTEM
THE PROBLEM STILL EXISTS. THE CAR WHEN GOING OVER UNEVEN TERRAIN AND BRAKING JUMPS FORWARD. I CAN REPLICATE THE PROBLEM ALMOST 100% OF THE TIME ON MY RIDE HOME FROM WORK. THE PROBLEM ALSO HAPPENS IN RANDOM AREAS WHERE THE ROAD IS SUB-PAR. TOOK THE CAR TO MY TOYOTA DEALER AND THEY BASICALLY SAID WE ARE GOING TO SEE IF ANY ERROR CODES COME UP BUT MOST LIKELY WE CANNOT HELP THE PROBLEM. VERY VERY VERY DISSATISFIED WITH THIS ANSWER. THEY ALSO COULD NOT GUARANTEE MY SAFETY IF THE SUDDEN/ABRUPT ACCELERATION HAPPENS WHILE DRIVING ON SNOW/ICE/RAIN. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327464April 27, 2010
UNKNOWN OR OTHER
S10 APPROPRIATE HANDLING-LETTER FROM REGARDING TOYOTA PROBLEMS *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327455April 27, 2010
POWER TRAIN
2010 TOYOTA PRIUS II ISSUE *GR THE CONSUMER STATED WHEN THE VEHICLE WAS IN DRIVE AND THE POWER BUTTON WAS PRESSED FOR ADDITIONAL POWER TO MERGE ON THE INTERSTATE, OR GO UP A STEEP HILL, THERE WAS A BRIEF LAG WHEN THE GAS PEDAL WAS PRESSED AND THE POWER WAS ENGAGED. THE LAG DID NOT ALWAYS OCCUR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327694April 27, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA RECALL CAMPAIGN ID NUMBER 10V039000 (SERVICE BRAKES, AIR: ANTILOCK: CONTROL UNIT/MODULE). SINCE THE VEHICLE WAS REPAIRED THE BRAKE PEDAL WOULD FALL ONTO THE FLOORBOARD WHEN THE BRAKES WERE APPLIED. THERE WAS A HESITATION IN BRAKE ENGAGEMENT AND THE CONTACT HAD TO USE THE EMERGENCY BRAKES IN ORDER TO STOP THE VEHICLE. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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