Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10305637February 4, 2010
EXTERIOR LIGHTING
PRIUS 07. THE HEADLIGHTS GO OFF. DEPENDS ON HOW BUMPY THE ROAD IS. YOU HAVE TO TURN THE LIGHTS OFF AND THEN BACK ON FOR THEM TO COME ON AGAIN, ONLY TO GO RIGHT OUT. IT HAPPENS ALL THE TIME. I WAS TOLD IT WOULD COST AROUND $400.00 A LIGHT BULB, AND AS LONG AS IT WAS NOT DANGEROUS, THEY WERE NOT PLANNING ON DOING A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305706February 4, 2010
SERVICE BRAKES, HYDRAULIC
I PURCHASED A 2007 PRIUS ON 8/31/07. BOTH MY WIFE AND I OCCASIONALLY EXPERIENCE A SLIGHT FORWARD SURGE OF THE VEHICLE WHEN THE BRAKES ARE APPLIED. I HAD THE CAR INSPECTED ON 5/14/08 FOR THIS CONCERN AND HAVE A TOYOTA WORKORDER STATING THE ISSUE AND INDICATING THAT THEY COULD NOT FIND A PROBLEM. I REPEATED MY CONCERNS ON ADDITIONAL SERVICE VISITS (NOT WRITTEN UP ON THE WORKORDER AND, AGAIN, NOTHING WAS FOUND. ON 8/3/09 I WAS INVOLVED IN A MINOR ACCIDENT WHEN I FAILED TO COMPLETELY STOP BEHIND A CAR SITTING AT A TRAFFIC LIGHT AND STRUCK THAT CAR IN THE REAREND. MY CAR REQUIRED A BUMPER REPLACEMENT AS THE PLASTIC BUMPER CRACKED ON IMPACT WHILE THE OTHER VEHICLE ONLY EXPERIENCED SCRATCHED PAINT ON IT'S REAR BUMPER. I AM CONCERNED THAT THERE IS SOMETHING SYSTEMIC WRONG WITH THE BRAKES ON MY CAR AND WANTED TO REPORT THIS AND, HOPEFULLY, HEAR BACK AS TO THE NUMBER OF SIMILAR REPORTS THAT YOU HAVE RECEIVED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10305681February 4, 2010
SERVICE BRAKES, ELECTRIC
WHEN BRAKING, THE VEHICLE SEEMS TO MOMENTARILY ACCELERATE WHEN GOING OVER PUDDLES, BUMPS, GROOVES OR TRAIN TRACKS. THIS CAN HAPPEN REPEATEDLY ON WET OR GRAVEL ROADS... VEHICLE HAS SLID OFF A GRAVEL ROAD AND SIDEWAYS GOING OVER TRAINTRACKS WHEN THE BRAKE SLIPPING OCCURS. THE ANTI-SLIP REGULATOR LIGHT GOES ON WHEN THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305716February 4, 2010
SERVICE BRAKES, HYDRAULIC
PLEASE PROBE 2007 TOYOTA PRIUS BRAKES TOO. MY BRAKES HAVE FELT WEAK FOR SOME TIME NOW. I BROUGHT IT TO THE REPAIR SHOP IN DECEMBER 2009 AND THEY SAID THEY WERE FINE AND WERE AT 50% WORN. THE REPAIR SHOP THOUGHT I WAS NUTS. THEY STILL GRIND, SQUEAK AND FEEL WEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305723February 4, 2010
SERVICE BRAKES, HYDRAULIC
LOSS OF CONTROL OF PRIUS BRIEFLY WHEN BRAKING ON ICY OR UNEVEN CONDITIONS. EVERY TIME I GO OVER A PARTICULAR BRIDGE HERE IN THE SUBURBS OF PHILADELPHIA THE PROBLEM OCCURS. MOST RECENTLY BRAKES SHUDDERED FOR ABOUT 10 SECONDS ON ICY CONDITIONS, NOT LIKE IN ABS WAY BUT IN A WAY IN WHICH I WASN'T SURE IF THEY WERE GOING TO ENGAGE OR NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305757February 4, 2010
SERVICE BRAKES, HYDRAULIC
I WON A 2007 TOYOTA PRIUS. I HAD TWO ACCIDENTS IN LAST 4 MONTHS TIMEFRAME (BOTH INCIDENTS WERE FILED). IN BOTH THE CASES, I HAVE OBSERVED THAT THERE HAS BEEN BRAKING ISSUE. ESPECIALLY DURING SNOW/ICY CONDITIONS, THE CAR DID NOT STOP. WHEN BRAKING, IF THERE IS LITTLE ICE I WOULD EXPECT IT TO STOP AT NORMAL DISTANCE. BUT IT CROSSES THE ROAD UNTIL SOME DISTANCE, BEFORE IT COMES TO COMPLETE STOP. THE CAR SEEMINGLY JERKS FORWARD/ACCELERATES FOR SOME TIME. I AM GOOD FAN OF PRIUS AND IT'S MY 3RD PRIUS IN THE FAMILY SINCE 2005. HONESTLY, THE BRAKING DISTANCE & SLIDING BOTHERING ME RECENTLY ALOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305739February 4, 2010
VEHICLE SPEED CONTROL
I HAVE A 2007 PRIUS AND THE ACCELERATOR HAS STUCK 3-4 TIMES ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305782February 4, 2010
SERVICE BRAKES, HYDRAULIC
I OWN A 2007 TOYOTA PRIUS, AND THE PROBLEM NOW BEING INVESTIGATED ON THE 2010 MODELS WHERE THE BRAKES FAIL MOMENTARILY WHEN DRIVING OVER A POTHOLE OR BUMPY ROAD IS A VERY COMMON OCCURRENCE FOR ME, AND HAS BEEN SINCE WE BOUGHT THE VEHICLE IN SEPTEMBER OF 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305719February 4, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 25 MPH THE VEHICLE WILL LUNGED FORWARD AND ACCELERATED. THE DEALER STATED THAT THE VEHICLE WAS RESPONDING NORMALLY FOR AN ELECTRICAL ENGINE. THE FAILURE CONTINUES TO OCCUR ON A MORE FREQUENT BASIS. THE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305788February 4, 2010
SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
OBVIOUSLY THERE HAS BEEN A LOT OF MEDIA COVERAGE OVER THE PAST DAY OR SO OVER THE THIRD GENERATION PRIUS AND BRAKE ISSUES. WHILE I HAVE A 2007 PRIUS (SECOND GENERATION), I CAN SAY THAT MY CAR ALSO SUFFERS FROM THE SAME ISSUE WHILE BRAKING ON AN UNEVEN ROAD, GOING OVER A BUMP, ETC. (THIS HAS HAPPENED ON DOZENS OF OCCASIONS). WITH MY FOOT ON THE BRAKE PEDAL, MY CARS FEELS AS IF IT MOMENTARILY LURCHES FORWARD BEFORE THE BRAKES ONCE AGAIN REACT. MY TRACTION-CONTROL LIGHT MOMENTARILY FLASHES ON MY DASHBOARD WHEN THIS HAPPENS. THIS COMMENT FROM A POSTER ON YOUR WEBSITE EXACTLY DESCRIBES MY PROBLEM: "WHEN BRAKING, IF A POTHOLE OR BUMP IN THE ROAD IS HIT, THE CAR SEEMINGLY JERKS FORWARD/ACCELERATES FOR A SPLIT SECOND." SINCE MY CAR IS NOT A THIRD GENERATION PRIUS, I FIND IT INTERESTING THAT IT IS SUFFERING FROM THE SAME PROBLEM THAT APPARENTLY ONLY INVOLVES THE NEWEST MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305728February 4, 2010
SERVICE BRAKES, ELECTRIC
2007 TOYOTA PRIUS. IN THE 3 YEARS SINCE WE'VE OWNED THE CAR, WE HAVE NOTED ABOUT 10 TO 15 TIMES THAT THE CAR LURCHES FORWARD WHEN WE HAVE APPLIED THE BRAKES WHILE GOING OVER A BUMP. IT IS ALWAYS IN CONJUNCTION WITH THE TRACTION CONTROL BEING ACTIVATED. IT HAS NEVER BEEN AT HIGH SPEED, BUT WE HAVE FELT THAT WE ARE NOT ABLE TO BREAK FOR A SECOND OR TWO. AFTER LEARNING OF PROBLEMS WITH OTHER PRIUS MODELS, WE ARE CONCERNED THAT THIS IS A SAFETY ISSUE WITH OUR VEHICLE. WE ARE CONTACTING OUR DEALER TO SEE IF THERE IS A FIX AVAILABLE. WE HAVE NOT HAD AN ACCIDENT AS A RESULT OF THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305802February 4, 2010
SERVICE BRAKES, HYDRAULIC
IF YOU DRIVE OVER A MANHOLE OR POTHOLE WHILE APPLYING BRAKES, THE BRAKES WON'T WORK AND THE LITTLE ANTI-SKID LIGHT ON THE DASHBOARD GOES ON. YOU HAVE TO WAIT UNTIL AFTER YOU PASS OVER THE POTHOLE BEFORE YOU APPLY THE BRAKES. SOMETIMES NOT POSSIBLE TO DO THIS IF YOU NEED TO STOP IN A HURRY. CONTACTED MY TOYOTA DEALER ABOUT THIS IN JULY 2007 AND WAS TOLD THIS WAS NORMAL. "JUST DON'T USE THE BRAKES UNTIL AFTER YOU PASS THE POTHOLE." WAS WHAT I WAS TOLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305847February 4, 2010
SERVICE BRAKES, HYDRAULIC
2007 TOYOTA PRIUS. I NOTICED BRAKES SLIPPING OR DELAYED ENGAGEMENT VERY SOON AFTER PURCHASE. WHEN THE BRAKE HESITATES THE SLIPPERY ROAD ICON ALWAYS COMES ON. I TOOK THE CAR INTO THE DEALER 3 TIMES WITHIN THE FIRST 12-18 MOS. THEY KEPT IT OVERNIGHT AND HAD THE TECH DRIVE IT WITHOUT THE PROBLEM OCCURRING FOR HIM. SINCE THE WARRANTY EXPIRED I HAVE DECIDED TO LIVE WITH THE PROBLEM. I SINCE PURCHASED NEW TIRES WHICH HAS DECREASED THE FREQUENCY OF THE BRAKE HESITATION. NOW I FEAR SERIOUS BRAKE FAILURE. I CALLED THE DEALER DAVE WHITE OF TOLEDO, OHIO TODAY AND WAS TOLD BY THE SERVICE DEPT.TO WAIT FOR A LETTER RE. THE BRAKE AND ACCELERATOR PROBLEMS WHICH SHOULD ARRIVE IN ABOUT A MONTH. I AM CONCERNED ABOUT THE SAFETY OF MY CAR IN THE INTERIM. ACTIONS TO DATE HAVE DONE MUCH TO HEIGHTEN AWARENESS OF PROBLEMS BUT HAVE DONE NOTHING TO INCREASE SAFETY IN THE SHORT TERM. I HOPE THAT THE NHTSA WILL ADDRESS THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305856February 4, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING 25 MPH THE VEHICLE ACCELERATED ON ITS OWN WHEN THE BRAKE PEDAL WAS ENGAGED. THE VEHICLE TOWED TO THE DEALER WHO STATED THAT THE BRAKES WERE DAMAGED. THE ENTIRE BRAKE SYSTEM WAS REPAIRED UNDER THE WARRANTY. THE FAILURE RECURRED 3 MONTHS AFTER THE VEHICLE WAS REPAIRED; HOWEVER, TOYOTA ADVISED THE CONTACT THAT THEY WOULD ASSUME RESPONSIBILITY. THE FAILURE MILEAGE WAS 10000 AND THE CURRENT MILEAGE WAS 46390.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305900February 4, 2010
SERVICE BRAKES, HYDRAULIC
ON 2 SEPARATE EVENTS, THE BRAKE SYSTEM IN OUR 2007 TOYOTA PRIUS FAILED. IT FELT AS IF THERE WAS NO BRAKE FLUID IN THE SYSTEM AND THE BRAKES BECAME DANGEROUSLY SPONGY AND UNRESPONSIVE. THE DEALER MADE TWO SEPARATE FIXES TO THE SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305952February 4, 2010
VEHICLE SPEED CONTROL
WHEN DRIVING OVER POT HOLES, MY 2007 TOYOTA PRIUS TENDS TO "SLIP" I.E. GOES OUT OF CONTROL MOMENTARILY UNTIL ALL 4 WHEELS RETURN TO A SMOOTH SURFACE. ONE OF THE ANNUNCIATOR PANEL LIGHTS (ANTI-SKID?) ALSO LIGHTS UP WHEN THIS HAPPENS. I THOUGHT THIS WAS A PECULIARITY OF THE CAR BUT NOW I SEE MANY OTHERS HAVE EXPERIENCING IT AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305872February 4, 2010
ENGINE AND ENGINE COOLING, ELECTRONIC STABILITY CONTROL (ESC)
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHENEVER THE FRONT WHEELS BEGAN TO SPIN IN ICY OR SNOWY CONDITIONS, THE ENGINE COMPLETELY SHUT OFF. THE FAILURE OCCURRED MULTIPLE TIMES WHILE TRYING TO DRIVE UP A HILL OR AN INCLINED DRIVEWAY. THE DEALER INSPECTED THE FUEL INJECTION SYSTEM ON SEVERAL OCCASIONS AND WAS UNABLE TO FIND THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS DESIGNED IN SUCH A WAY THAT THE ENGINE WOULD TURN OFF TO AVOID DAMAGING THE STABILITY CONTROL SYSTEM. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 36,000. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. UPDATED 3/16/10 *CN UPDATED 06/29/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305956February 4, 2010
SERVICE BRAKES, ELECTRIC
I HAVE A 2007 TOYOTA PRIUS, AND I HAVE EXPERIENCED THE PROBLEM OF THE BRAKES NOT ENGAGING IMMEDIATELY WHEN I AM ON A BUMPY SURFACE. THIS IS EXACTLY THE SAME PROBLEM I HAVE HEARD REPORTED ON THE 2010 PRIUS.' *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306007February 4, 2010
TRACTION CONTROL SYSTEM
I WAS DRIVING MY TOYOTA PRIUS UP MY LONG AND FAIRLY STEEP DRIVEWAY OVER ABOUT AN INCH OF SNOW WHEN THE POWER SUDDENLY KICKED OUT BECAUSE OF "THE TRAC" SYSTEM AND I SLID BACKWARDS INTO A TREE. IT HAPPENED A SECOND TIME WITH JUST A SMALL DUSTING OF SNOW. I GUIDED IT INTO THE MOUNTAIN BUT DAMAGED THE EXHAUST SYSTEM RUNNING OVER A ROCK. I NEVER HAD A PROBLEM WITH MY PREVIOUS CAR WHICH WAS A SATURN SEDAN. THE TOYOTA DEALER SAID IT WAS A SAFETY FEATURE WHERE THE ENGINE CUTS OUT IF THERE IS ANY WHEEL SPINNING AND TO GET SNOW TIRES WHICH I DID (WITH STUDS). STILL I RARELY GO OUT IN THE SNOW ANYMORE. IT STILL SLIPS ON OCCASION EVEN WITH THE STUDS. IT WOULD BE ESPECIALLY DANGEROUS IF ANOTHER CAR WAS BEHIND ME. LUCKILY THE TREE STOPPED ME OR I WOULD HAVE GONE INTO A RAVINE. OTHER OWNERS HAVE COMPLAINED TO CONSUMER AFFAIRS BUT TOYOTA HAS NOT ACKNOWLEDGED THIS SAFETY PROBLEM. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10306014February 4, 2010
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
MY 2007 PRIUS HAS THE BRAKE PROBLEM IDENTIFIED ON THE 2010 MODELS -- WHEN I GO OVER A POT-HOLE OR BUMP THE BRAKES "SLIP." THIS PROBABLY HAPPENS ONCE A MONTH AND HAS HAPPENED SINCE I PURCHASED THE CAR IN THE FALL OF 2007. THE BRAKES GRAB AGAIN AS SOON AS I HIT SOLID ROAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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