Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#11180393February 15, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHEN THE CONTACT ENTERED THE VEHICLE AND PUSHED THE START BUTTON, HE HAD TO HOLD THE BUTTON FOR 3 TO 10 SECONDS BEFORE THE VEHICLE STARTED. OCCASIONALLY, ALL THE INDICATORS ON THE INSTRUMENT PANEL FAILED TO FUNCTION, WHICH PREVENTED THE CONTACT FROM KNOWING HOW FAST HE WAS TRAVELING AND THE AMOUNT OF FUEL IN THE VEHICLE. TOYOTA WALNUT CREEK (2100 N BROADWAY, WALNUT CREEK, CA 94596) STATED THAT THE COMBINATION METER NEEDED TO BE REPLACED AND THAT THE EXTENDED WARRANTY EXPIRED. THE MANUFACTURER WAS ALSO CONTACTED, BUT WAS UNABLE TO PROVIDE ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176581February 12, 2019
SERVICE BRAKES
THE BRAKE ACTUATOR WENT OUT OCTOBER OF 2018. I TOOK THIS CAR TO BE QUOTED FOR A PART AND THE PART AND LABOR ARE $2500. THIS CAR IS UNSAFE TO OPERATE WITHOUT STOPPING POWER. THIS IS NOT A RARE PROBLEM FOR THE TOYOTA PRIUS IN 2007. I KNOW THAT MANY OTHER PEOPLE COMPLAIN ABOUT RECEIVING THE $2500 OR HIGHER BILL OF REPAIR. TOYOTA SHOULD EXTEND THE WARRANTY FOR THIS EXPENSIVE REPAIR. A BATTERY REPAIR IS EXPECTED TO HAPPEN, BUT THIS REPAIR IS ALMOST AS MUCH AS A BATTERY AND MAKES THE PRIUS NOT WORTH BUYING. THE VEHICLE ABS, RED TRIANGLE MASTER LIGHT, VSC, AND BRAKE LIGHT ALL TURNED ON AT ONCE AFTER A DRIVE OF 60MPH ON THE HIGHWAY. AFTER SKIDDING TO A STOP, I COULD CAUSED AN ACCIDENT BECAUSE OF THIS SYSTEM FAILURE. THIS IS AN EXPENSIVE AND DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174944February 7, 2019
SERVICE BRAKES
I HAVE A TOYOTA PRIUS 2007, 283950 MILES , SAFETY RECALL ZG1 ENDED ON DEC2017. THE SYMPTOMS ON THIS RECALL IS NOT CONTSTANT BEFORE IN MY CAR, BUT NOW IT STAYS ON ALL THE TIME . THE BRAKE ACTUATOR IS MAKING A LOT OF NOISE, I'M AFRAID IT'S GOING TO FAIL ON ME WHEN I NEEDED IT THE MOST . CAN YOU RECOMMEND TOYOTA TO EXTEND IT SOME MORE ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174311February 4, 2019
ENGINE
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STARTED THE VEHICLE AND COULD NOT SHUT OFF THE ENGINE. DAYTONA TOYOTA (451 N NOVA RD, DAYTONA BEACH, FL 32114, (386) 255-7475) STATED THAT THERE WAS AN EXTENDED WARRANTY ON THE VEHICLE THAT EXPIRED IN 2016. THE CONTACT WAS NOT INFORMED OF THE WARRANTY AT THE TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 91,998. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174340February 4, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL INDICATORS ILLUMINATED, INCLUDING THE ABS INDICATOR. IN ADDITION, THE BRAKES LOST POWER AND DID NOT STOP THE VEHICLE. THE CONTACT SLAMMED ON THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO CLEARWATER TOYOTA (800-667-9051, LOCATED AT 21799 US HWY 19 N, CLEARWATER, FL 33765) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER, STATING THAT THE WARRANTY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173332January 31, 2019
SERVICE BRAKES
SQUEALING BRAKE ACTUATOR. OCCURS WHEN CAR IS STOPPED, IN GEAR, BRAKE PEDAL PUSHED DOWN. THIS IS AN INDICATOR ACTUATOR IS FAILING, CAUSING COMPLETE LOSS OF BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165482January 6, 2019
STRUCTURE:BODY
THE REAR HATCH IS EXTREMELY HARD TO OPEN IN THE SUMMER AND NOW IN THE WINTER EVEN HARDER. I FEEL THIS IS A SAFETY HAZARD. MY CAR IS PARKED UNDER A CARPORT WINTER AND SUMMER. I HAVE LESS THAN 80,000 MILES ON THE VEHICLE. I NEED TO BE ABLE TO GET IN THE REAR HATCH TO CHANGE A TIRE OR GET A FIRE EXTINGUISHER IN CASE OF EMERGENCY AND I SOMETIMES CAN'T GET IT TO OPEN. IS THERE SOME WAY TOYOTA CAN HELP MAKE THIS RIGHT. THE RUBBER PART THAT YOU PRESS IS HARDER THAN A STICK AND WON'T RELEASE. THIS HAPPENS SOME TIMES AT THE GROCERY STORE PARKING LOT OR AT ANY STORE PARKING LOT. SOMETIMES IT HAPPENS WHEN I ARRIVE HOME AND CAN'T GET MY GROCERIES OUT BECAUSE THE HATCH WON'T LET IT RELEASE. IS THIS A DEFECT THAT CAN BE CORRECTED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164323December 31, 2018
SERVICE BRAKES
MY BRAKE ACTUATOR IS GOING BAD, I HAVE E-BRAKE LIGHT ON ALWAYS, AS WELL AS VSC, ABS, AND ((!)) LIGHTS ON THE DASH. THIS HAPPENED WHEN THE VEHICLE WAS IN MOTION AND NOT THE LIGHTS DO NOT GO OFF AND THE BRAKE ACTUATOR IS CONSTANTLY MAKING NOISE AND RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161501December 15, 2018
SERVICE BRAKES
THE WARNING LIGHTS IS SHOWING UP ON MY DASHBOARD ABS,VSC,BRAKE LIGHT AND A CIRCLE IS COMING UP ON MY DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161737December 15, 2018
SERVICE BRAKES
MY BRAKE ACTUATOR IS GOING BAD, I HAVE E-BRAKE LIGHT ON ALWAYS, AS WELL AS VSC, ABS, AND ((!)) LIGHTS ON THE DASH. THIS HAPPENED WHEN THE VEHICLE WAS IN MOTION AND NOT THE LIGHTS DO NOT GO OFF AND THE BRAKE ACTUATOR IS CONSTANTLY MAKING NOISE AND RUNNING. I TOOK THIS VEHICLE FOR AN INSPECTION AT THE TOYOTA DEALER AND THEY NEVER MENTIONED ANYTHING ABOUT A RECALL FOR THIS VEHICLE, SO AS IT TURNS OUT THE PART IS FAILING AND THE BRAKES MIGHT NOT WORK AT ANY GIVEN POINT. TOYOTA WANTS $2,000+ TO FIX THIS ISSUE WHEN IT SHOULDN'T BE AN ISSUE IN THE FIRST PLACE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161191December 13, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TOYOTA SENT THE EXTENDED WARRANTY NOTICE ON THE COMBINATION METER TO THE WRONG ADDRESS; THEREFORE, I COULD NOT "CONNECT THE DOTS" REGARDING MY DASHBOARD BLACKOUT--MEANING I THOUGHT IT WAS QUIRKY, NOT A DOCUMENTED PROBLEM WITH THE COMBINATION METER. MY 2007 PRIUS WITH ONLY 35,000 MILES ON IT NEEDS A REPLACEMENT COMBINATION METER BUT TOYOTA WILL NOT PAY FOR IT--CLAIMING IT PROVIDED AN EXTENDED WARRANTY. MY RESPONSE IS: SO WHAT? I AM DRIVING A DANGEROUS VEHICLE WHICH DOES NOT INDICATE THE SPEED I'M DRIVING, THE GAS SUPPLY, THE WARNING LIGHTS, AND BACKUP CAMERA. I HAVE HAD THE REQUISITE SERVICES OVER THE YEARS AND THE PROBLEM IS CLEARLY A DEFECT IN TOYOTA'S MANUFACTURING AND SUPPLY CHAIN. IF TOYOTA REALLY CARES ABOUT THE CUSTOMER, WHY WON'T TOYOTA TAKE RESPONSIBILITY FOR THE FAILING PART AND REPAIR MY PERILOUS VEHICLE? THE SITUATION IS DANGEROUS! I CAN'T LOCK THE CAR, KNOW FOR SURE WHEN IT IS TURNED OFF, SEE THE WARNING LIGHTS, KNOW IF THE AIRBAG ALERT IS LEGIT--NON-FUNCTIONAL ALL. TO REPLACE THE FAILED PART WILL COST NEAR $1000, MY MONTHLY SOCIAL SECURITY. THINK ABOUT THIS PRICETAG, TOYOTA HEADQUARTERS AND LOCAL DEALERSHIPS. MY SAFETY IS SEVERELY JEOPARDIZED. PLEASE WORK TO RECALL THESE IMPACTED VEHICLES. THAT MY PRIUS HAS BEEN SERVICED EVERY SINGLE YEAR ACCORDING TO SCHEDULE, THAT THIS MYSTERIOUS DARK SCREEN HAS BEEN POPPING UP FOR YEARS, AND THAT TOYOTA SENT THE NOTICE OF EXTENDED WARRANTY TO THE WRONG ADDRESS SHOULD DEMONSTRATE WHERE THE CULPABILITY LIES. TOYOTA SHOULD TAKE OWNERSHIP OF THIS DANGEROUS SITUATION AND FIX ALL THE DEFECTIVE VEHICLES--BEHAVIOR WHICH DEMONSTRATES THE COMPANY TRULY CARES ABOUT ITS CUSTOMERS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157332December 10, 2018
ELECTRICAL SYSTEM
THE INSTRUMENT PANEL DOESN'T SHOW WHEN THE CAR IN TURNED ON AND THE CAR WOULDN'T SHUT OFF WITHOUT FOLLOWING ALTERNATE SHUT OFF INSTRUCTIONS. THIS HAPPENED IN OCTOBER 26,2018 AND AGAIN ON DECEMBER 9,2018. APPARENTLY THE PROBLEM IS THE COMBINATION METER WHICH TOYOTA DID A WARRANTY ENHANCEMENT FOR 9 YEARS FROM PURCHASE DATE WHICH MEANS THEY WON'T FIX MINE UNLESS I PAY $800.00 PLUS TAX. SINCE I'M OUT OF THEIR EXTENDED WARRANTY. I HAVE LESS THAT 100,000. MILES. IT'S DANGEROUS TO DRIVE WITH NO DISPLAY PANEL NOT KNOWING HOW FAST YOU ARE GOING OR GAS GUAGE AND A LOT OF SENIORS OWN THIS VEHICLE AND CAN'T AFFORD SUCH A COSTLY EXPENSE. THIS SHOULD HAVE BEEN A SAFETY RECALL NOT A WARRANTY NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156128December 5, 2018
SERVICE BRAKES
BREAKING NOISE BEHIND DRIVER DASHBOARD SIMILIAR TO WHIRRING OR MOTOR SOUND, COMES ON WETHER THE BRAKES ARE PRESSED OR NOT DRIVING OR STATIONARY... VERY BOTHERSOME, BREAKS ALSO HAVE BARK SOUND AT TIMES WHEN PRESSED DOWN. WENT TO DEALER AND WAS DISMISSED AS IT BEING NORMAL, CALLED TOYOTA AND THEY ARE UNWILLING TO WORK ON A REPAIR. PLEASE ADVISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156044December 4, 2018
SERVICE BRAKES
BRAKE FAILURE IN THE ABS MODULE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154843November 29, 2018
EXTERIOR LIGHTING
HEADLIGHTS CONSTANTLY GOING OUT WHILE DRIVING. I DO NOT OPERATE THE LIGHTS IN DAYTIME. IT'S A MAJOR FLAW AND PROBLEM WITH THIS 2006-2009 MODEL AND A SAFETY HAZARD. NOT TO MENTION I AM ALMOST ALWAYS SUBJECT TO POLICE ISSUES TICKETS AND FINES. I HAVE REPLACED MY BULBS COUNTLESS TIMES. THE LIGHTS GO OUT WHILE STATIONARY AND IN MOTION. ALWAYS ONE AT A TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151926November 16, 2018
ENGINE
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY STALLED AND FAILED TO OPERATE. THE VEHICLE WAS TOWED TO TOYOTA ROCKWALL (1250 E. INTERSTATE 30, ROCKWALL, TX) WHERE IT WAS DIAGNOSED THAT THE HYBRID WATER PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE WATER PUMP WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 214,000. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150097November 8, 2018
EXTERIOR LIGHTING
FRONT HEADLIGHT (BOTH) SOMETIMES ALL LIGHTS WILL GO OFF. MOST OF THE TIME IT IS ONE OR THE OTHER BUT I HAVE HAD IT HAPPEN WHERE BOTH COMPLETELY TURN OFF WHILE DRIVING. ON THE FREEWAY!!! THIS HAPPENS DAILY AND IVE EVEN BEEN PULLED OVER MORE THAN 3 TIMES DUE TO ME NOT KNOWING ABOUT A LIGHT OUT! TURNING ON AND OFF THE LIGHTS IS ONLY A TEMPORARY FIX!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141587October 20, 2018
EXTERIOR LIGHTING
WHILE DRIVING (IN MOTION), ONE HEADLIGHT (EITHER RIGHT OR LEFT) WILL SUDDENLY GO OFF. IF I TURN BOTH LIGHTS OFF AND BACK ON, THEY WILL BOTH COME BACK ON. BUT ONE OR THE OTHER MIGHT GO OFF AGAIN SOON AFTERWARDS. IT SOMETIMES HAPPENS ON SHORT TRIPS (A FEW BLOCKS) AND SOMETIMES ONLY AFTER DRIVING SEVERAL MILES. IT HAPPENS ON NEIGHBORHOOD STREETS AND ON THE HIGHWAY, WHILE GOING STRAIGHT. SOMETIMES IT HAPPENS AFTER A NOTICEABLE BUMP IN THE ROAD, BUT OTHER TIMES IT HAPPENS WHEN THE ROAD IS SMOOTH. IT HAPPENS AT SLOW SPEED (<30 MPH), MEDIUM, OR HIGHWAY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140831October 17, 2018
EXTERIOR LIGHTING
ONE OF THE HEADLIGHTS KEEPS GOING OUT. I CAN'T REALLY TELL WHEN OR HOW IT GOES OUT SINCE I CAN'T SEE IT. I'LL NOTICE IT WHEN I SEE THE REFLECTION IN THE BACK OF ANOTHER CAR. IF I TURN THE BRIGHT LIGHTS ON AND OFF IT HAS NO EFFECT, BUT WHEN I TURN THEM ALL THE WAY OFF AND BACK ON THE LIGHT COMES BACK. SOMETIMES ON LONG TRIPS IT WILL STAY ON THE WHOLE TIME, SOMETIMES IT WON'T. SOMETIMES ON SHORT TRIPS IT WILL GO OUT, SOMETIMES IT WON'T. IT IS NOT AN EVENT I CAN MAKE HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138827October 6, 2018
ELECTRICAL SYSTEM
COMBINATION METER DISPLAY FAILURE. THIS IS A KNOWN ISSUE IN WHICH THE INSTRUMENTATION PANEL AND CRUISE CONTROL CEASE TO FUNCTION. THE CAR MAY ALSO NOT TURN OFF WITHOUT GOING THROUGH ELABORATE PROCEDURES. IT IS SERIOUSLY DANGEROUS IN THAT THE SPEEDOMETER AND THE FUEL GAUGE DO NOT DISPLAY. TOYOTA IS AWARE OF THIS DEFECTIVE OMPONENT AND ISSUED AN "ENHANCED WARRANTY" TO REPAIR THE PROBLEM, BUT ONLY IF THE PROBLEM MANIFESTED ITSELF WITHIN THE DEFINED PERIOD OF THE ENHANCED WARRANTY.. FOR THOSE PRIUS OWNERS WHO HAVE EXPERIENCED THIS LIFE-THREATENING FLAW AFTER THE ENHANCED WARRANTY PERIOD ELAPSED, THE ONLY RECOURSE IS TO DRIVE AN UNSAFE VEHICLE OR TO PAY FOUR FIGURES FOR A REPAIR. A COMPONENT THAT IS KNOW TO BE DEFECTIVE SHOULD BE REPLACED FREE OF CHARGE AT ANY TIME IF IT INVOLVES SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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