Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10341319July 3, 2010
SERVICE BRAKES, HYDRAULIC
BRAKES DO NOT WORK WHEN DECELERATING AND ROAD IS UNEVEN OR BUMPY. WE TOOK THE CAR IN FOR THE RECALL FIX AND THE PROBLEM PERSISTS. BRAKE FAILURE HAPPENS 3-4 TIMES/ WEEK DRIVING IN SEATTLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341240July 2, 2010
SERVICE BRAKES, ELECTRIC
WHEN ATTEMPTING TO STOP OUR 2010 TOYOTA PRIUS, THE CAR LURCHED FORWARD, AND CONTINUED TO MOVE. I LET OFF THE BRAKE PEDAL, AND REAPPLIED THE BRAKES, BUT THEY DID NOTHING FOR ABOUT 30 SECONDS - AT WHICH POINT THE CAR STOPPED. AFTER CONTACTING BOTH OUR TOYOTA DEALERSHIP, AND THE TOYOTA CUSTOMER SERVICE DEPARTMENT, THEY WILL NOT LOOK AT THE CAR UNTIL NEXT WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340884July 1, 2010
VEHICLE SPEED CONTROL
MY 2010 TOYOTA PRIUS LOSES BRAKING ABILITY AND LUNGES FORWARD WHILE BRAKING ON ANY UNEVEN SURFACE I.E. POTHOLE, MANHOLE COVER, BUMP METAL PLATE OR STRIP, ETC... THIS HAS LEAD TO SEVERAL NEAR MISS COLLISIONS AND DUE TO THE AMOUNT OF TIME I SPEND IN THE CAR HAPPENS AN AVERAGE OF 3 TIMES PER DAY. BECAUSE I FEAR FOR MY OWN SAFETY I DO NOT ALLOW PASSENGERS IN MY CAR AND I WILL NOT LET ANYONE ELSE DRIVE MY CAR. I'VE HAD TO ADJUST MY DRIVING TO TRY AND COMPENSATE FOR NO BRAKING ABILITY AT ANY GIVEN TIME. I HAVE NOW REPORTED THIS PROBLEM TO MY DEALER TOYOTA OF MERRILLVILLE IN PERSON 3 TIMES AND OVER THE PHONE ON SEVERAL OCCASIONS AND EACH TIME I WAS TOLD THEY WERE UNABLE TO DUPLICATE THE PROBLEM AND THEREFORE THERE WAS NO FIX THEY COULD OFFER. THEY ALSO TELL ME THAT I AM THE ONLY CUSTOMER REPORTING THIS TYPE OF CONCERN BUT I HAVE BEEN ABLE TO CONNECT WITH MANY PRIUS OWNERS EXPERIENCING THIS LOSS OF BRAKING WHILE OVER UNEVEN PAVEMENT. I BELIEVE TOYOTA IS DOWNPLAYING THIS PROBLEM AT THE RISK OF PUBLIC SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340109June 29, 2010
TIRES
2010 TOYOTA PRIUS. CONSUMER STATES PROBLEM WITH TIRE AND REQUEST FINANCIAL RELIEF *TGW THE CONSUMER STATED THE TPMS LIGHT ILLUMINATED. HE TOOK THE VEHICLE TO A SERVICE STATION, BUT THEY WERE UNABLE TO FIND A LEAK, SO AIR WAS ADDED BECAUSE THE TIRE WAS LOW. WHEN THE CONSUMER LEFT THE SERVICE STATION, THE LIGHT WENT OUT. THE NEXT TIME HE DROVE THE VEHICLE, THE LIGHT ILLUMINATED AGAIN. AS THE CONSUMER WAS DRIVING, ANOTHER MOTORIST ALERTED HIM TO LET HIM KNOW HIS TIRE WAS GOING FLAT. THE NEXT DAY, THE CONSUMER DROVE TO SEARS AND THEY INSPECTED THE TIRE AND FOUND A GASH, WHICH MEANT THE TIRE COULD NOT BE REPAIRED AND HAD TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340692June 29, 2010
EXTERIOR LIGHTING
DRIVING HOME FROM DINNER, MY DRIVER'S SIDE HEADLIGHT WENT OUT AGAIN. I TURNED OFF MY HEADLIGHTS, THEN BACK ON AND BOTH LIGHTS CAME BACK ON. THERE IS DEFINITELY SOMETHING WRONG WITH THE ELECTRICAL SYSTEM SUPPORTING THE LIGHTING. THIS IS A SAFETY HAZARD AND IT NOW HAS ME NERVOUS EVERY TIME I GET ON THE ROAD THAT BOTH LIGHTS COULD GO OUT AT ANY TIME PRE-DAWN, DUSK OR NIGHT. IT IS LIKELY MAKING PRIUS OWNERS FOCUS TOO MUCH ON WATCHING FOR SIGNS THEIR HEADLIGHTS ARE STILL ON INSTEAD OF CONCENTRATING ON THEIR DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340479June 28, 2010
SERVICE BRAKES, HYDRAULIC
GRABBING BRAKES: PARKED AND SAT IN THE CAR ON A SLIGHT INCLINED DRIVEWAY FOR SOME TIME LISTING RADIO. WHEN I STARTED BACKING UP AND TRIED TO BRAKE, THERE WAS NO BRAKING AND THEN CLUNK CLUNK NOISE AND CAR STOPS, TRIED AGAIN, SAME THING NO BRAKING AND THEN LITTLE MORE PRESSURE ON BRAKES, CLUNK CLUNK NOISE CARS STOPS. THERE WAS NO WAY TO SMOOTHLY GLIDE THE CAR DOWN. THIS HAPPENED AROUND 5 TIMES. DURING LAST SERVICE I EXPLAINED DEALER ABOUT THE PROBLEM BUT THEY COULD NOT REPRODUCE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340253June 27, 2010
SERVICE BRAKES, HYDRAULIC
WHILE BRAKING AND THE CAR IS SLOWING DOWN TO BELOW ABOUT 10 MILES AN HOUR, IT WILL SURGE AHEAD IF IT GOES OVER ROUGH PAVEMENT OR A BUMP. THE ABS RECALL HAS BEEN PERFORMED ON THE CAR, AND IT WAS BROUGHT BACK INTO THE DEALER AFTER THE RECALL AND THE DEALER CONFIRMED THAT THE RECALL WAS APPLIED. THE DEALER CLAIMS THAT THIS BEHAVIOR IS "NORMAL". THE CAR HAS BEEN BACK TO THE DEALER TWO TIMES SO FAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340197June 26, 2010
VEHICLE SPEED CONTROL
I HAVE A 2010 TOYOTA PRIUS THAT HAS THE PROBLEM WITH THE BRAKES SOMETIMES DIS-ENGAGING WHEN THE CAR GOES OVER UNEVEN OR SLIPPERY SURFACES. TOYOTA WAS UNABLE TO FIX THIS PROBLEM AFTER I BROUGHT IT IN FOR THE RECALL. THE PROBLEM REMAINS SO I AM STUCK DRIVING AN UNSAFE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339778June 23, 2010
SERVICE BRAKES, ELECTRIC
LIKE ALL OTHER 2010 PRIUS COMPLAINTS, WHEN I APPLY THE BRAKES AND GO OVER A BUMPY SURFACE, THE BRAKES RELEASE CAUSING THE CAR TO JOLT FORWARD. I TOOK MY 2010 TOYOTA PRIUS IN TO THE DEALER DUE TO THE RECALL. THE SERVICE MANAGER STATED MY CAR WOULD BE FIXED IN LESS THAN THIRTY MINUTES. WHATEVER THEY WERE SUPPOSED TO DO TO FIX THE BRAKE PROBLEM DID NOT HAPPEN OR DID NOT WORK. MY CAR STILL JOLTS FORWARD WHEN I AM PRESSING ON THE BRAKES AND I HIT A BUMPY SURFACE. I AM SCARED FOR MY OWN SAFETY. IN ADDITION, I CANNOT HELP BUT WONDER WHAT THIS PROBLEM DOES TO MY TIRES. I HAVE HAD THE CAR SINCE JULY 2009 AND HAVE GOTTEN TWO FLAT TIRES IN THE PAST 11 MONTHS! I HAVE PUT SO MUCH TIME AND MONEY IN TO THIS CAR, AND I HAVEN'T EVEN HAD IT FOR A FULL YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339372June 21, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHEN DRIVING OVER A POT HOLE OR ANY UNEVEN ROAD SURFACE, THE VEHICLE WOULD EXHIBIT A DELAY IN BRAKING. THE BRAKES WOULD HESITATE TO ENGAGE WHEN DEPRESSED. THE DEALER ADVISED THE VEHICLE WAS UNDER NHTSA RECALL CAMPAIGN ID NUMBER 10V039000 (SERVICE BRAKES, AIR; ANTILOCK: CONTROL UNIT/MODULE) AND RECEIVED THE RECALL REPAIRS. THE FAILURE PERSISTED AFTER REPAIRS. IN ADDITION, THE BRAKES WOULD SPORADICALLY BECOME STUCK WHEN BRAKING IN REVERSE AND THE THEN WOULD BEGIN TO JERK VIOLENTLY. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 11,786.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339369June 21, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHEN DRIVING DOWNHILL AND ATTEMPTING TO BRAKE, THE BRAKES WOULD NOT ENGAGE AND INTERMITTENTLY COULD NOT BE DEPRESSED. THE CONTACT HAD RECEIVED REPAIRS UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 10V039000 (SERVICE BRAKES, AIR: ANTILOCK: CONTROL UNIT/MODULE). THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND NO FURTHER REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS CONTACTED VIA EMAIL AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 9,000. UPDATED 07/06/10.*JB UPDATED 11/15/10 *CN THE CONSUMER STATED THERE IS STILL A DELAYED RESPONSE IN THE BRAKING MECHANISM WHEN GOING DOWN HILLS. UPDATED 11/24/10 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336143June 14, 2010
SERVICE BRAKES, ELECTRIC
WE PURCHASED A 2010 PRIUS IN MAY 2010. MY WIFE DROVE THE CAR OUT OF A SHOPPING MALL DRIVEWAY INTO THE LEFT HAND TURN OF THE ROAD AND PULLED UP BEHIND A TRUCK. SHE WAS TRAVELING ABOUT 5-10 MPH ON A NORMAL ROAD, NO POT HOLES OR WET CONDITIONS. SHE HAD HER FOOT RAMMED TO THE FLOOR BUT NO BRAKES! SHE WENT INTO THE BACK OF THE TRUCK, CAUSING EXTENSIVE DAMAGE TO THE FRONT OF THE CAR AND WINDSCREEN. SHE HAD TWO CHILDREN IN THE BACK WITH HER. SEEMS LIKE THEY HAVE NOT FIXED THE PROBLEM! WE WERE TOLD BY DEALERSHIP THAT THERE WERE NO PROBLEMS AND THAT EVERY CAR ON THE LOT HAD BEEN FIXED! NOT REPAIRED YET. NOT SURE I WANT IT BACK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10336074June 13, 2010
SERVICE BRAKES, HYDRAULIC
I OWN A 2010 TOYOTA PRIUS, AND LAST WEEK I HAD THE ABS ECU UPDATED PER THE RECALL. PRIOR TO THE UPDATE, BRAKING OVER A BUMP OR POTHOLE WOULD RESULT IN A LITTLE 'SKIP' ON THE ROAD AS THE BRAKES KIND OF FLUTTERED. I JUST PRESSED THE PEDAL A LITTLE HARDER AND ALL WAS WELL. POST UPDATE, I HAVE A SERIOUS SAFETY PROBLEM. I HAVE EXPERIENCED THE BRAKES DISENGAGING COMPLETELY AS THE CAR HITS A BUMP. THE LITTLE 'SKIP' IS GONE, AND NOW THERE'S A PANIC MOMENT WHERE THE CAR LURCHES FORWARD WITH NO BRAKE PRESSURE. I HAVE TO REALLY MASH THE PEDAL THE GET THE BRAKES BACK. PRIOR TO THE UPDATE I WAS A LITTLE WORRIED THAT THE SLIGHT INCREASE IN BRAKING DISTANCE MIGHT HAVE RESULTED IN A CRASH. NOW, I AM VERY AFRAID. THE CAR IS ALMOST UNCONTROLLABLE WHEN THIS HAPPENS, AND IT IS ALWAYS UNEXPECTED. I FEEL THAT IF I CRASH, I WILL BE HELD LIABLE FOR SOMETHING THAT ISN'T MY FAULT. I ASK THE NHTSA TO REVISIT THE TOYOTA RECALL FOR THE 2010 PRIUS AND MAKE THEM PROVE THEY FIXED THE PROBLEM. I DO NOT THINK THEY WILL BE ABLE TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335901June 12, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2010 PRIUS THAT HAS HAD THE BRAKE RECALL FIX APPLIED. BUT WHEN I AM TURNING RIGHT APPLYING THE BRAKE AND THEN HIT BUMP/CHUCK HOLE THE BRAKES FADE FOR JUST A FEW SECONDS. NO ACCIDENTS BUT DOES NOT GIVE DRIVER ANY CONFIDENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335821June 11, 2010
SERVICE BRAKES, ELECTRIC
SEVERE BRAKE GRAB IN SLOW SPEED REVERSE OR FORWARD. VERY INTERMITTENT. RESEARCH SHOWS SAME COMPLAINT FOUND IN NUMEROUS COMPLAINTS ON THE NHTSA SITE. DEALER AND TOYOTA UNAWARE AND WERE OF NO HELP IN RESOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335608June 10, 2010
SERVICE BRAKES, ELECTRIC
I OWN A 2010 TOYOTA PRIUS. I WAS HAVING BRAKING ISSUES BEFORE THE SAFETY RECALL. IT WOULD ACCELERATE WHEN I HIT A BUMP WHILE BRAKING. I TOLD BROUGHT MY VEHICLE IN FOR THE FIRST DAY OF THE RECALL AND IT WAS "FIXED." NOW THE PROBLEM IS BACK. MY CAR SUDDENLY ACCELERATES WHEN I'M SLOWING DOWN/BRAKING AND HIT A BUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334581June 4, 2010
SERVICE BRAKES, HYDRAULIC
2010 PRIUS - THIS CAR WAS RECALLED FOR A BRAKING PROBLEM. THE "SOFTWARE FIX" WAS COMPLETED ON MY CAR, BUT THE SAME BRAKING PROBLEM STILL EXISTS IN THE CAR. A FOLLOW-UP VISIT TO THE DEALER COMPLAINING OF THE PROBLEM STILL HAPPENING RESULTED IN NOTHING BEING DONE TO FIX THE BRAKING PROBLEM. THE PROBLEM : OCCASIONALLY WHEN BRAKING OVER A BUMP THE BRAKES DISENGAGE FOR A BRIEF TIME (PROBABLY LESS THAN A SECOND) AND RESULT IN AN INCREASED STOPPING DISTANCE AND POSSIBLE ACCIDENT. IN OTHER WORDS THE RECALL FIX HAS DONE NOTHING TO CORRECT THE PROBLEM - - IF IT WAS BAD ENOUGH TO HAVE A RECALL - AND IT DOESN'T GET FIXED - THEN IT MUST STILL BE A SIGNIFICANT PROBLEM.... THIS PROBLEM OCCURS OFTEN - BUT NOT EASILY DEMONSTRATED. IT HAS HAPPENED SINCE THE CAR WAS NEW AND WE NOW HAVE 11,000 MILES AND IT STILL HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334613June 4, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V039000 (SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE). AFTER RETRIEVING THE VEHICLE FORM THE AUTHORIZED DEALER, THE VEHICLE WOULD EXHIBIT AN INCREASED STOPPING DISTANCE WHEN BRAKING FROM LOWER SPEEDS. THE FAILURE BEGAN TO RECUR INTERMITTENTLY. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334383June 3, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHEN BRAKING FROM SPEEDS OF AT LEAST 30 MPH, THE VEHICLE WOULD ABNORMALLY SURGE FORWARD. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THE FAILURE HAD OCCURRED SINCE THE DATE OF PURCHASE AND CONTINUED TO RECUR INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 9,650.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334507June 3, 2010
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
TODAY AT YET ANOTHER CHECK FOR MY 2010 PRIUS TO TRY TO DISCOVER THE CAUSE FOR THE CONTINUAL SURGING, I WAS INFORMED THAT 160 TIMES IN THE LAST 1 1/2 MONTHS I HAVE DRIVEN WITH BOTH THE GAS AND BRAKE PEDALS DEPRESSED SIMULTANEOUSLY. THIS IS A RIDICULOUS ASSERTION AND COMPLETELY FALSE. OBVIOUSLY THERE IS AN ISSUE WITH THE COMPUTER SOFTWARE IN MY PRIUS BRAKES. THIS IS FURTHER EVIDENCE THAT THERE IS A SERIOUS SAFETY ISSUE WITH THE PRIUS BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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