Toyota Prius Complaints (2010)
2,829 consumer complaints on file.
- #10382388February 11, 2011UNKNOWN OR OTHER
GAS PEDAL DOES NOT ACCELERATE WHEN FOOT GOES DOWN ON IT 4 TIMES -- I DO NOT HAVE EXACT DATES 1. EARLY NOVEMBER, 2010 1 INCIDENT 2. JANUARY, 2011 2 INCIDENTS 3. UNKNOWN UNKNOWN 1. COMING DOWN THE 405 AT THE 101 INTERCHANGE, MY GAS PEDAL DID NOT PROPEL MY CAR FORWARD. I COASTED TO THE SIDE, TURNED OFF THE MOTOR, STARTED AGAIN AND ALL WAS FINE. I REPORTED IT BY PHONE AND GOT AN APPT. TO HAVE THE CAR CHECKED. THE DEALER SAID THERE WAS NOTHING WRONG. 2. IT HAPPENED AGAIN AS I WAS COMING DOWN THE 101 INTO CAMARILLO. I STOPPED, RESTARTED AND WENT ON MY WAY. 3. IT HAPPENED AGAIN BUT NOT ON AN INCLINE. I WAS GOING ABOUT 10 MILES AN HOUR ON A FLAT PARKING LOT. GAS PEDAL DID NOT RESPOND AND I CREATED A TRAFFIC JAM BECAUSE I COULD ONLY COAST INTO THE PARKING GARAGE. HERE ARE MY NOTES REGARDING THIS PROBLEM MADE CALLS TO TOYOTA CORPORATE TOTALLY UNRESPONSIVE- TAKE IT TO DEALER AND LEAVE IT THERE OR JUST CONSIDER IT REPORTED . THERE WERE CALLS TO THE DEALER AND CORPORATE REGARDING 3 OF THE INCIDENTS. TOYOTA CUSTOMER SERVICE THE CAR WAS CHECKED 3 TIMES- ONCE AFTER THE FIRST INCIDENT AND THEN THE DEALER BROUGHT IN A COMPANY INSPECTOR - EACH TIME THEY FOUND NOTHING WRONG. THEY TOLD ME THAT THE BOX SHOWED 4 INCIDENTS. HAVE NO IDEA WHAT THAT MEANS TOYOTAS ANSWER IS ALWAYS THE SAME-- THAT I AM PUTTING MY FOOT ON THE GAS PEDAL AND THE BRAKE AT THE SAME TIME!! THAT IS IMPOSSIBLE TO DO UNLESS ONE USES BOTH FEET. (I DO NOT DRIVE WITH BOTH FEET AND I CANNOT PUT MY FOOT ON BOTH PEDALS EVEN IF I WANTED TO) TOYOTA HAS NOT COME UP WITH A SOLUTION OR ACKNOWLEDGED THAT THERE IS A PROBLEM. I AM WORRIED THAT ONE DAY I WILL NEED TO ACCELERATE TO GET OUT OF DANGER AND THE GAS PEDAL WILL NOT RESPOND AGAIN. THERE IS SOMETHING WRONG WITH THIS CAR. TOYOTA DOES NOT ACCEPT THAT. THEY SAY IT IS DRIVER ERROR. YET IT'S PHYSICALLY IMPOSSIBLE FOR ME TO DUPLICATE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10381080February 8, 2011UNKNOWN OR OTHER
2010 TOYOTA PRIUS-WHILE APPROACHING STOP LIGHT WITH BRAKES SLIGHTLY ENGAGED, LEFT FRONT TIRE STRUCK A POT HOLE APPROXIMATELY 15" IN DIAMETER AND TWO PAVEMENT LAYERS DEEP. VEHICLE BRAKES GOT SOFT AND CAR ACCELERATED BRIEFLY FOR LESS THAN ONE SECOND. BRAKING THEN RETURNED TO NORMAL FEEL AND ACCELERATION CEASED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10381103February 8, 2011SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS BRAKING FROM APPROXIMATELY 30 MPH AND APPROACHING A TRAFFIC STOP WHEN THE BRAKES FAILED. THE CONTACT VEERED OFF THE ROAD AND CRASHED INTO A SNOW BANK. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS ADVISED THAT THEY WOULD HAVE TO TURN THE VEHICLE OVER TO THE MANUFACTURER AND WAIT FOR A DIAGNOSTIC ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 4,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10381036February 7, 2011ENGINE AND ENGINE COOLING
MY WIFE AND I OWN A 2010 TOYOTA'S PRIUS. ON THE MORNING OF DECEMBER 15, 2010, SHE WAS COASTING THE VEHICLE INTO A PARKING SPOT AT HER OFFICE IN RESTON, VA. THE ACCELERATOR WAS NOT DEPRESSED AND THE BRAKES WERE NOT APPLIED. AS SHE GOT INTO THE SPACE, THE GAS ENGINE ENGAGED, NOT UNCOMMON AT VARIOUS TIMES, AND THE VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL STRIKING THE CURB AND SOME BUSHES. THE VEHICLE SUSTAINED ABOUT $400 IN BODY DAMAGE AND SHE WAS INJURED. SHE CALLED THE DEALER WHO IMMEDIATELY REFERRED THE ISSUE TO TOYOTA CORPORATE. AFTER 6 WEEKS OF WAITING FOR A DECISION, TOYOTA SAID IT'S NOT THEIR PROBLEM. THE DEALER REFUSES TO EXAMINE THE VEHICLE DUE TO TOYOTA?S RESTRICTIONS AND WE CANNOT EVEN PAY TO HAVE IT EXAMINED AT THAT DEALER OR ANY OTHER. WE ARE LOCKED OUT OF ANYTHING EXCEPT TAKING THE VEHICLE BACK. NO WARRANTY WORK, NO MAINTENANCE WORK. NOTHING. *LN
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10380226February 4, 2011STEERING
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 43 TO 45 MPH, THE VEHICLE LOST POWER STEERING, ROLLED INTO A DITCH, AND LANDED ON IT'S SIDE. THE PASSENGER SUSTAINED INJURIES TO HER STERNUM, RIBS, AND FINGER. THE PASSENGER WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED BY THE INSURANCE COMPANY AND DECLARED A TOTAL LOSS.THE MANUFACTURER WAS NOTIFIED AND THEY HAVE NOT FOLLOWED UP WITH THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. UPDATED 03/15/11*LJ THE CONSUMER STATED THERE WERE TWO INJURIES. UPDATED 06/06/11
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10379251January 27, 2011SERVICE BRAKES, HYDRAULIC
I PURCHASED A NEW 2010 TOYOTA PRIUS (MODEL 3) IN LATE JULY 2010. IN ALMOST EVERY RESPECT, THIS CAR IS WONDERFUL. HOWEVER, THE CAR HAS CONSISTENTLY DIMINISHED (APPARENT) BRAKING EFFECTIVENESS WHEN THE BRAKES ARE APPLIED AND THE CAR GOES OVER A PATCH OF ROUGH ROAD, POTHOLE, ETC. WHEN THE BRAKES ARE APPLIED WITH A CONSISTENT PRESSURE, THE CAR "FEELS" AS IF THE BRAKES DISENGAGE UPON ENTERING A ROUGH PATCH OF ROAD. THIS HAPPENS EVERY TIME. (FOR EXAMPLE, I NOTICE IT EVERY TIME I SLOW DOWN AT MY STREET CORNER WHERE THERE IS A LONG-STANDING PATCH OF ROUGH PAVEMENT.) SINCE 1994 I HAVE OWNED 7 CARS WITH ABS (HONDAS, NISSANS, AND TOYOTA CAMRYS), I HAVE NEVER EXPERIENCED A SIMILAR SENSATION IN ANY OF THESE OTHER CARS. I HAVE ADAPTED MY DRIVING STYLE TO THIS ANOMALY, BUT I WORRY ABOUT MY KIDS AND FRIENDS WHO MAY OCCASIONALLY DRIVE MY PRIUS. IT IS UNNERVING TO APPLY THE BRAKES AND HAVE THEM FEEL LIKE THEY ARE DISENGAGING WHEN YOU ENTER A ROUGH PATCH OF ROAD. SINCE THIS PROBLEM OCCURS CONSISTENTLY, I THINK IT SHOULD BE POSSIBLE TO TEST TO SEE IF THIS APPARENT BRAKING ANOMALY IS ACTUALLY INCREASING STOPPING DISTANCES. (FOR EXAMPLE, TEST PRIUS VS. MODEL WITHOUT APPARENT BRAKING ANOMALY ON SMOOTH AND ROUGH ROADS TO SEE IF RELATIVE BRAKING DISTANCES OF PRIUS ARE MORE HEAVILY AFFECTED BY ROUGH ROADS THAT COMPARISON MODEL.) P.S. AFTER PURCHASING MY NEW PRIUS, I NOTED THAT MY DEALER'S SERVICE BLOG, HAD SEVERAL REPORTS OF SIMILAR PROBLEMS THAT WERE NOT CORRECTED AFTER SERVICING BY THE DEALER. SOME POSTS NOTED THAT THE DEALER HAD APPLIED A SOFTWARE FIX THAT TOYOTA DISTRIBUTED IN EARLY 2010. MY CAR WAS MANUFACTURED AFTER THAT FIX. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10378430January 24, 2011SERVICE BRAKES, ELECTRIC
MY 2010 PRIUS' BRAKES DID NOT RESPOND WHILE ON THE ROAD ON 1/22/11. THEN 2X AGAIN ON 1/23/11. AS A CONSUMER, I DO NOT KNOW WHO REGULATES CAR COMPANIES BUT I HAVE CALLED THE MANUFACTURER AND THEY NEED TO 'DUPLICATE' THE PROBLEM. IN THE PAST, MY BRAKES WOULD ACCELERATE BEFORE IT WOULD CATCH AND THE PROBLEM WAS NOT 'DUPLICATED' BY THE DEALER. THIS TIME THE BRAKES FAILED ME 3X WITHIN 24 HOURS AND I AM EXTREMELY CONCERNED. I WOULD LIKE TO KNOW WHICH GOVERNMENT AGENCY TO REPORT IT TO AND WHAT BETTER OPTIONS I HAVE TO GET A RESOLUTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10378168January 21, 2011SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING OVER RAILROAD TRACKS SHE TRIED TO APPLY THE BRAKES AND THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. THE CONTACT MENTIONED THAT SHE WAITED A COUPLE OF SECONDS BEFORE SHE APPLIED THE BRAKES AGAIN AND THEY FUNCTIONED NORMALLY. THE DEALER SAID THAT IT WAS NORMAL FOR THE VEHICLE TO FUNCTION THAT WAY ON UNEVEN SURFACES. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 22,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10378204January 21, 2011WHEELS
WHEN BRAKING NORMALLY AND THE CAR PASSES OVER RIBBED ROAD SURFACE AREAS WHICH INDICATE A STOP AHEAD OR RAISED EXPANSION STRIPS, THE CAR OFTEN TIMES APPEARS TO SPEED UP. IT'S AS IF WHEN THE WHEELS COME SLIGHTLY OFF THE GROUND, BRAKING IS INTERRUPTED AND THE WHEELS SPIN MORE RAPIDLY. NORMAL BRAKING RESUMES WHEN THE TIRE REGAINS CONTACT WITH THE ROAD SURFACE, CAUSING A MINOR LURCHING FEELING. ALTHOUGH IT CREATES JUST A MOMENTARY OUT-OF-CONTROL FEELING, IT IS A VERY UNCOMFORTABLE FEELING OF NO BRAKING. IT HAS HAPPENED MULTIPLE TIMES AT THE SAME TRAFFIC LIGHT AND EACH TIME IT CATCHES ME OFF GUARD. MY 2010 PRIUS HAS PREVIOUSLY BEEN IN FOR THE BRAKING RECALL FIX. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10378032January 20, 2011ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
MY 2010 TOYOTA PRIUS COMES EQUIPPED WITH AN INTRUSIVE TRACTION CONTROL SYSTEM THAT CAN'T BE TURNED OFF MANUALLY. DUE TO THE RESTRICTIVE SYSTEM, THE CAR HAD BEEN STUCK ON SMALL INCLINES IN SEVERAL OCCASIONS. IF I CARRY TOO LITTLE SPEED, THE TRACTION CONTROL WOULD SLOW THE CAR TO A CRAWL AND PREVENTS ME FROM GOING UP SINCE IT DOESN'T ALLOW ITSELF TO SPIN ANY TIRES AND THEREFORE ALL FORWARD MOMENTUMS ARE LOST. ON THE OTHER HAND IF I CARRY TOO MUCH SPEED, IT BECOMES TOO DANGEROUS AS I CAN'T STEER THE CAR IN SNOW OR ICE. COULD NHTSA PLEASE GET TOYOTA TO RETROFIT A SYSTEM THAT WOULD DISABLE THE TRACTION CONTROL AND THEREFORE WE CAN ACTUALLY GET UP HILLS IN THE WINTER BY MAINTAINING MOMENTUM USING LIMITED AMOUNT OF WHEELSPIN. MY CAR IS EQUIPPED WITH A SET OF BRAND NEW SNOW TIRES IN CASE YOU ARE WONDERING. I HAVE RECORDED VIDEOS OF THE CAR GETTING STUCK ON SMALL INCLINES DUE TO THE TRACTION CONTROL, I CAN PROVIDE IT TO NHTSB IF NEEDED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10378958January 20, 2011SERVICE BRAKES, HYDRAULIC
INCIDENT #1 ON JANUARY 5, 2011 - SUDDEN CHANGE IN BRAKING PERFORMANCE CAUSED CRASH. ACCIDENT OCCURRED IN COMPANY PARKING LOT. THERE WAS SNOW ON THE GROUND. I ATTEMPTED TO SLOW DOWN TO MAKE A RIGHT TURN. THE CAR INITIALLY STARTED TO SLOW DOWN. BUT AS I ATTEMPTED TO TURN TO THE RIGHT THE CAR STARTED TO SLIDE. I TRIED TO CONTROL THE SLIDE WITH THE BRAKES BUT THE CAR WOULD NOT SLOW DOWN AND IT SLID INTO A STONE CURB CAUSING OVER $1,700 IN DAMAGE TO THE CAR. THERE WAS NO FEELING OF ANY BRAKING OCCURRING. THERE WAS NO FEELING OF THE ABS BRAKES PULSING TO CONTROL THE SLIDE. INCIDENT # 2 ON JANUARY 19, 2011 - SUDDEN CHANGE IN BRAKING PERFORMANCE CREATED DANGEROUS STOPPING CONDITION. I WAS APPROACHING A RED LIGHT AT AN INTERSECTION GOING ABOUT 30 MPH. THERE WAS NO SNOW ON THE GROUND. THE ROAD WAS WET. I APPLIED THE BRAKES AND THE CAR INITIALLY STARTED TO SLOW DOWN. SUDDENLY THE BRAKES WERE NO LONGER SLOWING THE CAR DOWN. I THOUGHT THE CAR WAS GOING TO FAIL TO STOP AT THE INTERSECTION. I INCREASINGLY APPLIED MORE AND MORE PRESSURE ON THE BRAKE PEDAL AND THE CAR BEGAN TO SLOW DOWN. THE CAR DID FINALLY STOP AND DID NOT CROSS THE INTERSECTION. THE BRAKE PEDAL PRESSURE THAT I HAD TO APPLY WAS EXTREME - IT FELT LIKE A CAR WITH POWER ASSISTED BRAKES BUT THAT THE POWER ASSIST HAD FAILED. THERE WAS NO FEELING OF THE ABS BRAKES PULSING TO CONTROL THE BRAKING OF THE CAR.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10377138January 19, 2011VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT ABRUPTLY APPLIED THE BRAKES IN AN ATTEMPT TO AVOID CRASHING INTO A VEHICLE AHEAD OF HER YET THE BRAKES DID NOT RESPOND. INSTEAD, THE VEHICLE ABNORMALLY ACCELERATED AND THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHOM PERFORMED A DIAGNOSED THAT WAS UNABLE TO LOCATE A FAILURE CODE. THE FAILURE MILEAGE WAS 5,800 AND THE CURRENT MILEAGE WAS 58,030.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10376677January 14, 2011VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTAC WAS ATTEMPTING TO BRAKE TO A COMPLETE STOP WHEN THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT PROVIDE ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 2,382. UPDATED 03/02/11 *BF UPDATED 07/22/11
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10376455January 12, 2011TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I OWN A 2010 TOYOTA PRIUS. WHEN I WENT CHECK TIRE PRESSURE THE LEFT FRONT COVER ON THE VALVE STEM BROKE OFF IN THE THREADS OF THE VALVE STEM JUST AT THE BOTTOM OF THE CAP. THE TIRE STILL HELD PRESSURE BUT THE INNER VALVE WAS EXPOSED DOWN TO THE POINT WHERE THE SEAL WAS. WHEN I BROUGHT THE CAR TO TIRES PLUS THE MECHANIC SAID THIS WAS COMMON. HE SHOWED ME A TROPHY JAR WITH THREE OTHER TIRE PRESSURE MONITORING VALVE STEMS IDENTICAL TO MINE. I BROUGHT THE CAR TO TOYOTA AND THEY REPLACED THE TPM MODULE IN THE TIRE. I WORK IN AVIATION AND HAVE A BACKGROUND IN MAINTENANCE AND INSPECTION. THE FOUR TIRE PRESSURE MONITOR UNITS I EXAMINED WE CRACKED IN THE EXACT SAME PLACE, RIGHT AT THE BASE OF THE DUST COVER. I SUSPECT CORROSION STRESS CRACKING. MY CAR HAS 37,000 MILES ON IT, NO PHYSICAL DAMAGE TO THE CAR OR THE VALVE STEM WAS APPARENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10375132January 7, 2011EQUIPMENT
2010 PRIUS -- FM RADIO HAS INTERMITTENT STATIC -- ANTENNA WAS REMOVED AND REPLACED AND STATIC CONTINUES -- SIGNAL IS COMING IN STRONG ON RADIO BUT STATIC PERSISTS -- HAPPENS ON ALL FM STATIONS BETWEEN WASHINGTON DC AND BANGOR, MAINE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10374675January 4, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2010 TOYOTA PRIUS VERSION 3. WHEN I PUSH THE DASH BUTTON TO PUT THE VEHICLE IN PARK, THE CAR SOMETIMES WILL ROLL 1-2 INCHES FORWARD BEFORE ENGAGING IN PARK. THE DEALER WAS ABLE TO DUPLICATE THE PROBLEM ON 01/04/2011, BUT STATED THAT THIS WAS NORMAL BECAUSE WHEN ENGAGING THE VEHICLE MAY NOT HAVE BEEN IN THE RIGHT POSITION FOR GO RIGHT INTO PARK VS. NEEDING TO MOVE A LITTLE BIT SO IT ENGAGES PROPERLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10373299December 29, 2010AIR BAGS, SEAT BELTS
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, SHE CRASHED HEAD-ON WITH ANOTHER VEHICLE. SHE STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE SAFETY BELT DID NOT RESTRAIN HER PROPERLY. THE CONTACT AND A PASSENGER RECEIVED MAJOR INJURIES TO THE LIVER, RIBS, NECK, ANKLE, AND HANDS. POLICE REPORT WAS FILED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER STATED THAT AN INVESTIGATOR WOULD BE SENT TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. UPDATED 12/14/2011 *CN UPDATED 04/25/11
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10372378December 25, 2010TRACTION CONTROL SYSTEM, SERVICE BRAKES, ELECTRIC
ACCIDENT 12/22/10 TURNED LEFT AS I PULLED INTO PARKING SPACE NEAREST TO HANDICAPPED SPOT. IT WAS VERY SUNNY AND THERE WAS A PATCH OF WHAT LOOKED LIKE ICE. AS THE CAR WENT OVER THAT SPOT IT STARTED TO ACCELERATE. I APPLIED THE BRAKE, ONLY TO FIND MYSELF HITTING THE CURB. AFTER HITTING THE CURB THE CAR LURCHED OVER THE CURB AND I CONTINUED APPLYING THE BRAKE. IN A FRACTION OF A SECOND MY CAR WAS ON THE SIDE WALK, JUST BEFORE IMPACT WITH THE WALL I TOOK MY FOOT OFF THE BRAKE BECAUSE THE CAR DID NOT SEEM TO BE RESPONDING. I DIDN'T KNOW WHAT ELSE TO DO. IT WAS OVER IN SECONDS. BRICKS DENTED IN THE BUILDING, SMASHED GLASS. I PUT THE CAR IN REVERSE AND INTO THE PARKING SPOT. HEAD SPINNING AS TO HOW THIS HAPPENED. I WALKED INTO THE STORE AND APOLOGIZED. THERE WAS GLASS DUST STILL HANGING IN THE AIR. THE WOMAN INSIDE SAID 'CALL THE POLICE'. I THOUGHT THAT WAS A GOOD IDEA. I WAS EAGER TO DEMONSTRATED THAT I WASN'T DRUNK NOR USING ILLEGAL DRUGS. I OFFERED TO TAKE A BREATHILIZER, BUT THEY THOUGHT THAT WASN'T NECESSARY. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10371901December 21, 2010SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 15 MPH AND APPLYING PRESSURE TO THE BRAKES, THE VEHICLE WOULD NOT STOP. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST WITH REPAIRS IF THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND CURRENT MILEAGE IS 6,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10371722December 21, 2010VEHICLE SPEED CONTROL
2010 TOYOTA PRIUS. CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER STATED HIS WIFE DROVE OVER WHAT IS CALLED A SLIGHT DEPRESSION IN A PARKING SPACE, THAT HIS WIFE TURNED INTO. WHEN HIS WIFE MADE THE TURN, THE VEHICLE LUNGED FORWARD AND HIT ANOTHER VEHICLE CAUSING SIGNIFICANT DAMAGE TO THE OTHER VEHICLE AND MINIMAL DAMAGE TO THE PRIUS. THE CONSUMER ALSO STATED WHEN HE HIT A BUMP IN THE ROAD, THE VEHICLE UNEXPECTEDLY LUNGED FORWARD. THE CONSUMER STATED THE VEHICLE WAS SERVICED DUE TO A RECALL. HOWEVER, IT SEEMED AS THOUGH THE PROBLEM HAS NOT BEEN RESOLVED. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0