Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10318277March 9, 2010
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING 55 MPH WHEN THE RIGHT HEADLIGHT SHUT ON AND OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THIS WAS A KNOWN PROBLEM WITH THIS MAKE AND MODEL THE REPAIR WILL BE AT $400.00. THERE HAVE BEEN NO REPAIRS DONE TO THE VEHICLE AT THIS MOMENT. THE FAILURE AND CURRENT MILEAGE WAS 47000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318308March 9, 2010
VEHICLE SPEED CONTROL
I WAS PULLING INTO A PARKING SPOT AT THE LOCAL FEDERAL EXPRESS HUB AND THE VEHICLE WOULD NOT STOP. IT JUMPED THE CURB AND WENT INTO THE TREES THEN STOPPED. I WAS BRAKING THE WHOLE TIME. DAMAGE TO THE CAR WAS MINOR COSMETIC SCRATCHES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10316509March 8, 2010
SERVICE BRAKES, HYDRAULIC
2007 TOYOTA PRIUS. CONSUMER STATES WHEN APPLYING THE BRAKES, ONE WHEEL OF THE CAR HITS A BUMP IN THE ROAD WITH THE BRAKES APPLIED, THE BRAKES RELEASE FOR A SHORT TIME. *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317329March 6, 2010
TRACTION CONTROL SYSTEM
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) SUDDEN LOSS OF POWER WHEN TIRES LOSE TRACTION (2007 TOYOTA PRIUS - VIN: [XXX] ). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317328March 6, 2010
VEHICLE SPEED CONTROL
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) 2007 TOYOTA PRIUS (VIN: [XXX] ) - CRUISE CONTROL MALFUNCTION. SET CRUISE CONTROL FOR SPEED LIMITS BETWEEN 55 MPH AND 75 MPH; WITHIN A FEW SECONDS OF THE CRUISE CONTROL BEING SWITCHED ON, CAR AUTOMATICALLY ACCELERATES TO AN UNCONTROLLED HIGHER SPEED UNTIL THE BRAKES ARE APPLIED (USUALLY IN PANIC OF PLOWING INTO ANOTHER VEHICLE'S REAR END). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317094March 5, 2010
SERVICE BRAKES, HYDRAULIC
I OWN A 2007 TOYOTA PRIUS, AND WHEN DECELERATING ON A BUMPY ROAD, I HAVE ON SEVERAL OCCASIONS FELT AN UNEXPECTED ACCELERATION WHICH LASTS ONLY FOR A FRACTION OF A SECOND, BUT ITS ENOUGH TO CAUSE ME TO FEEL ALARMED. I HAVE ASKED MY DEALER IF THIS HAS BEEN ADDRESSED BY RECALLS AS HE INFORMED ME IT HAS NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317192March 5, 2010
EXTERIOR LIGHTING
EARLY 2009 A FRIEND TOLD ME AFTER I GOT OUT OF MY WIFE'S 2007 PRIUS THAT THE LEFT HEADLIGHT WAS OUT. I THOUGHT IT STRANGE SO I TURNED ON THE CAR & THE HEAD LIGHTS AGAIN - THIS TIME IT WORKED. AFTER THAT OCCASION I HAVE HAD THE LIGHT GO OUT ALMOST EVERY TIME I DRIVE AT NIGHT, BUT IT CAN BE TURNED BACK ON BY TURNING THE LIGHTS OFF/ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316662March 4, 2010
EXTERIOR LIGHTING
FOR OVER A YEAR I HAVE HAD INTERMITTENT HID HEADLIGHT ISSUES WITH ONE OR BOTH LIGHTS GOING OUT. I HAVE BROUGHT MY 2007 TOYOTA PRIUS TO THE DEALER AND TO AN INDEPENDENT MECHANIC. DIAGNOSTIC TESTING IN BOTH CASES SHOW NO ERROR CODES. THIS PROBLEM OCCURS ABOUT 3-4 TIMES A MONTH AND CAN BE REMEDIED BY TURNING THE HEADLIGHTS OFF AND ON AGAIN. I WAS TOLD BY THE DEALER THAT IF THE HEADLIGHTS ARE REPLACED AT A COST OF 300 EACH IT MIGHT FIX IT. IF NOT A HID COMPUTER AT $1100 AND A NEW HEADLIGHT ASSEMBLY MAY BE NECESSARY FOR ANOTHER $1100. I FIND THIS UNACCEPTABLE AND STRONGLY FEEL THIS IS A SAFETY ISSUE THAT WARRANTS RECALL BY TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316875March 4, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY WIFE AND I WERE ON OUR WAY TO THE TOYOTA SERVICE CENTER, 1357 RICHMOND RD., CHARLOTTESVILLE, VA 22911, FOR A 50,000 MILE ROUTINE SERVICE APPOINTMENT FOR OUR 2007 PRIUS. WHILE DRIVING AT ABOUT 45 MILES PER HOUR IN TRAFFIC ON ROUTE 29 THE ACCELERATOR PEDAL SUDDENLY LOST POWER. THE BRAKE, STEERING AND DISPLAY PANEL CONTINUED TO FUNCTION. WE ROLLED TO THE SIDE OF THE ROAD, CUTTING THROUGH ONE LANE OF TRAFFIC WITHOUT POWER. WE STOPPED AT THE SIDE OF THE ROAD AND TURNED OFF THE IGNITION. WHEN THE IGNITION WAS TURNED BACK ON THE POWER RETURNED TO THE ACCELERATOR AND WE CONTINUED TO THE TOYOTA SERVICE CENTER WITHOUT FURTHER INCIDENT. WE DESCRIBED OUR PROBLEM TO THE TOYOTA TECHNICIAN. WHEN I PICKED UP THE CAR AT THE END OF THE DAY THE TECHNICIAN SAID THAT THEY CHECKED THE COMPUTER SYSTEM AND DID NOT FIND ANY PROBLEM SO NO ACTION WAS TAKEN. THIS WAS THE FIRST TIME THAT THIS CAR LOST POWER TO THE ACCELERATOR. WE HAVE NOT HAD ANY PROBLEMS WITH IT UNTIL NOW. WE ARE CONCERNED ABOUT THE POSSIBILITY THAT THIS COULD HAPPEN AGAIN SINCE THE PROBLEM WAS NOT DIAGNOSED. IT COULD RESULT IN A SERIOUS SAFETY PROBLEM IF IT OCCURRED IN TRAFFIC ON A HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316900March 4, 2010
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TURNING INTO A PARKING SPOT, I EXPERIENCED A TOTAL LOSS OF BRAKING WHILE THE VEHICLE BEGAN ACCELERATING WITHOUT GAS PEDAL PRESSURE. AFTER JUMPING A CURB, THE BRAKE PEDAL BECAME ACTIVE AND THE CAR WAS STOPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316187March 3, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE APPROACHING ANY TYPE OF STOP SIGN AND DECELERATING, IF THE VEHICLE TRAVELED OVER A SERIES OF BUMPS OR ANY UNEVEN ROAD SURFACE, THE VEHICLE WOULD MOMENTARILY ACCELERATE AND IMMEDIATELY FUNCTION NORMALLY. THE CONTACT STATED THAT IT FELT SIMILAR TO HAVING DEPRESSED THE BRAKE PEDAL AND REMOVING HIS FOOT MIDWAY. THE DEALER WAS CONTACTED AND ADVISED THE HIM THAT THE VEHICLE WAS OPERATING AS IT WAS INTENDED. THEY ALSO ADVISED FILING A COMPLAINT WITH THE MANUFACTURER, WHICH HE DID. THE MANUFACTURER DID NOT RESPOND. THERE WERE NO REPAIRS MADE TO THE VEHICLE TO DATE AND THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316420March 3, 2010
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING MY VEHICLE AND EXITING A HIGHWAY WHEN I APPLIED THE BRAKES AND THE VEHICLE SPED UP AND HIT THE VEHICLE IN FRONT AND PUSHED IT INTO TWO OTHER VEHICLES. *TR
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10315987March 3, 2010
EXTERIOR LIGHTING
THE PASSENGER SIDE HEADLIGHT OF MY 2007 TOYOTA PRIUS STOPPED WORKING. I HAD MY 30,000 MILE INSPECTION AT MY LOCAL TOYOTA DEALER ABOUT 2 WEEKS AGO, AND THEY DID NOT MENTION THIS PROBLEM. IT IS A CONTINUOUS LIGHT FAILURE. I HAVE CONTACTED MY TOYOTA DEALER TO HAVE IT REPLACED, BUT THEY WANT TO CHARGE ME >$500 FOR PARTS AND LABOR.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316013March 3, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 20-30 MPH ON A ROUGH ROAD SURFACE. WHILE BRAKING THE ANTI-LOCK BRAKE SYSTEM WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE FAILED TO SLOW DOWN WITH A SLIGHT LOSS OF VEHICLE CONTROL FOR A FEW SECONDS. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE FAILURE OCCURRED WHENEVER ENCOUNTERING AN UNEVEN OR SNOW COVERED ROAD CONDITION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO RESOLUTION. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314358March 3, 2010
SERVICE BRAKES, HYDRAULIC
2007 TOYOTA PRIUS. CONSUMER STATES DELAYED BRAKE REACTION. MUST PRESS FIRMLY FOR BRAKE TO STOP THE VEHICLE. *TGW THE CONSUMER STATED SHE NOTICED THE PROBLEM WITH THE BRAKES WHEN SHE FIRST DROVE DOWN A HILL. WHEN SHE APPLIED THE BRAKES, IT TOOK A LONG TIME FOR IT TO HOLD INSTEAD OF HOLDING AT THE FIRST PRESSING OF THE BRAKE PEDAL. THE VEHICLE CONTINUED TO ROLL DOWN THE HILL UNTIL THE PEDAL WAS APPLIED HARDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316132March 3, 2010
TRACTION CONTROL SYSTEM, VEHICLE SPEED CONTROL
I DRIVE A 2007 PRIUS. RECENTLY WHEN DRIVING OVER POT HOLES, THE STABILITY CONTROL KICKS IN AND THE VEHICLE LUNGES FORWARD ( UNINTENDED ACCELERATION). THIS BEHAVIOR IS PRONOUNCED ON BIGGER POT HOLES AND LESS IN SEVERITY ON UNEVEN ROADS OR SMALLER POT HOLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315409March 2, 2010
TIRES, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, EXTERIOR LIGHTING:HEADLIGHTS
2007 TOYOTA PRIUS WITH TIRE FAILURE AND BRAKES GRABBING. *KB THE BATTERY AND HEADLIGHTS FAILED. THE CONSUMER STATED TOYOTA HAS SINCE REMOVED THIS PARTICULAR TYPE OF BULB AND ASSEMBLY FROM PRODUCTION. WHEN THE VEHICLE WAS 1 YEAR OLD THE CONSUMER WAS STOPPED BY THE POLICE AND GIVEN A WARNING FOR THE HEADLIGHT BEING OUT. HOWEVER, WHEN THE CONSUMER AND HER HUSBAND EXITED THE VEHICLE, THEY ALONG WITH THE POLICE OFFICER FOUND BOTH HEADLIGHTS WERE WORKING AND HE LET THEM GO WITHOUT A CITATION. THE CONSUMER HAS SINCE DISCOVERED THAT ONE HEADLIGHT OR THE OTHER WILL JUST GO OUT ON OCCASION DURING EVERY DRIVE. THE BRIGHTNESS OF THE HEADLIGHTS BEGAN TO DIM WHEN THE VEHICLE WAS ONLY A YEAR OLD. TOYOTA RECOMMENDED USING THE HEADLIGHTS LESS AND THEY FURTHER RECOMMENDED NOT USING THE HIGHLY TOUTED FEATURE THAT ALLOWS THE LIGHTS TO AUTOMATICALLY TURN OFF AFTER THE VEHICLE HAS BEEN TURNED OFF. LAST MONTH, THE CONSUMER RECEIVED A LETTER FROM TOYOTA REGARDING INFORMATION ABOUT A PROBLEM WITH THE HID HEADLIGHTS. THE LETTER STATED THE CUSTOMER SUPPORT PROGRAM WOULD REIMBURSE FOR SOME COST RELATIVE TO THE DEFECTIVE HEADLIGHTS. HOWEVER THE LOCAL DEALER DID NOT AGREE AND THE COST FAR EXCEEDED ANYTHING MENTIONED IN THE LETTER. THE DEALER INFORMED THE CONSUMER THE COST OF INSTALLATION FOR NEW BULBS WOULD BE $245 IN LABOR FOR EACH HEADLIGHT REPLACEMENT, THAT WAS IN ADDITION TO THE EXORBITANT COST OF THE BULBS THEMSELVES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315521March 2, 2010
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I OWN A 2007 PRIUS, AND HAVE ENJOYED THE CAR ...HOWEVER, SOMETIME IN OCTOBER,2009, I WAS DRIVING TO A WEDDING SHOWER AND THE CAR SUDDENLY ACCELERATED WHEN I WAS ENTERING A MULTI-LANE EXPRESSWAY.. IT WOULD NOT DECELERATE WHEN I EASED OFF THE ACCELERATOR..AND I HAD TO VEER ACROSS LANES TO AVOID HITTING A TRUCK IN FRONT OF ME. SIMPLE BRAKING DID NOT STOP THE ACCELERATION, ONLY VERY HARD AND CONTINUED AND PANICKED BRAKING. ON THE WAY BACK, ON AN AREA OF INTERSTATE THAT WAS FREE OF VEHICLES, I WAS ABLE TO RECREATE THE ACCELERATION BY 'STOMPING" ON THE ACCELERATOR. AGAIN, IT WOULD NOT STOP ACCELERATING WHEN I TOOK MY FOOT OFF THE ACCELERATOR..AND ONLY AFTER STOMPING THE BRAKE A LOT DID IT RETURN TO REGULAR RESPONSIVENESS. I HAVE NOT "TRIED" THAT AGAIN, AND MY HUSBAND DID TRY, BUT COULD NOT DUPLICATE MY EXPERIENCE. WE CONTACTED OUR LOCAL TOYOTA DEALER (GREENTREE IN CLARKSVILLE, IN) AND THEY WERE NOT RESPONSIVE. LATER IN THE FALL, AFTER THE RECALL ABOUT FLOOR MATS, WE WERE TOLD TO TAKE THE FLOOR MAT AWAY ON DRIVERS SIDE, AND A "FIX" WOULD BE DEVELOPED. I AM NOW FEARFUL OF THE CAR. I AM REPORTING NOW BECAUSE I DO NOT BELIEVE THAT THE PRIUS PROBLEM IS A SIMPLE FLOOR MAT ISSUE (NEVER DID, BUT AM A WOMAN AND CERTAINLY NOT "KNOWLEDGEABLE" SO AS TO REFUTE TOYOTA'S ENGINEERS..). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315764March 2, 2010
EXTERIOR LIGHTING
THIS COMPLAINT INVOLVES A 2007 TOYOTA PRIUS ON WHICH THE HEADLIGHTS WENT OUT SUDDENLY. MY WIFE AND I BOTH EXPERIENCED SINGLE HEADLIGHTS AND TAILLIGHTS GOING OFF INTERMITTENTLY IN EARLY 2009. THEN ONE NIGHT WHEN WE WERE RETURNING HOME ALL OF THE LIGHTS IN THE VEHICLE WENT OUT INCLUDING THE HEADLIGHTS. WE WERE ON A HILLY ROAD IN THE FOOTHILLS OF SOUTH CAROLINA AND WERE FORTUNATE NOT TO HAVE HAD AN ACCIDENT. WE TURNED OFF THE IGNITION, AND WHEN WE TURNED IT BACK ON, THE LIGHTS CAME BACK AND WE MADE IT HOME. WE TOOK OUR PRIUS IN TO JIM BARKLEY TOYOTA IN ASHEVILLE, NC WITHIN A FEW DAYS AND REPORTED THE PROBLEM. THEY CHECKED OUT THE VEHICLE, FOUND NOTHING WRONG, AND SAID THAT WAS ALL THEY COULD DO. WHEN WE TOLD THEM THAT WE COULD HAVE BEEN KILLED AND WERE STILL WORRIED THAT THE FAILURE COULD HAPPEN AGAIN, THEY SAID THAT THERE WERE 1,000 MILES OF WIRE IN THE CAR AND THEY COULDN'T CHECK IT ALL. WE WERE NOT HAPPY, BUT THEY OFFERED NO FURTHER HELP. THEN, AT ONE OF OUR SUBSEQUENT 5,000 MILE SERVICE CHECKS AT JIM BARKLEY TOYOTA, WE WERE TOLD THAT THEY HAD REPLACED OUR HEADLAMPS AT NO CHARGE TO US. SEVERAL MONTHS AFTER THIS WE RECEIVED A NOTICE (NOT A SERVICE RECALL BULLETIN) THAT HID HEADLAMP BULBS "MAY FLICKER OR INTERMITTENTLY BE INOPERABLE." THE NOTICE DIDN'T SAY THAT HEADLIGHTS GOING OUT IN THE DARK COULD BE DANGEROUS, BUT IT WOULD SEEM OBVIOUS THAT THIS WAS TRUE. I AM WRITING THIS COMPLAINT BECAUSE I BELIEVE THAT TOYOTA HAD KNOWN THERE WAS A PROBLEM WITH THEIR HEADLIGHTS AND SIMPLY STONEWALLED US WHEN WE FIRST REPORTED IT. I AM NOT SEEKING COMPENSATION OR REDRESS, BUT I WANT TO REPORT WHAT SEEMS TO BE ARROGANCE AND DENIAL ON THE PART OF TOYOTA. WE ARE FORTUNATE THAT WE WERE NOT INJURED OR KILLED, AND SO IS TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315239March 1, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT EXPERIENCED A SUDDEN ACCELERATION WHILE DRIVING 18 MPH. THE FAILURE OCCURRED WHEN THE CONTACT A STOP LIGHT. AS THE CONTACTS FOOT RELEASED THE ACCELERATOR PEDAL, THE VEHICLE CONTINUED TO ACCELERATING. AFTER THREE ATTEMPTS THE CONTACT WAS ABLE TO APPLY ENOUGH PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 43,279.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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