Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10456348April 24, 2012
POWER TRAIN, SERVICE BRAKES, HYDRAULIC, STEERING, FUEL SYSTEM, GASOLINE
I WAS ENTERING A PARKING SPACE, I APPROACHED THE SPACE ABOUT 5 MPH. THE VEHICLE SUDDENLY ACCELERATED, THE STEERING LOCKED AND THE BRAKES WENT TO THE FLOOR. THE VEHICLE JUMPED THE CURBING AND HIT THE TRUCK IN THE NEXT RIGHTHAND SPACE. IT CONNECTED WITH THE TRUCKS LEFT FRONT FENDER. THAT STOPPED THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454957April 12, 2012
SERVICE BRAKES, HYDRAULIC
WHEN APPROACHING AN INTERSECTION I HIT A POTHOLE & THE CAR SUDDENLY QUIT BRAKING AND REQUIRED ME TO DO EVASIVE DRIVING MANEUVERS TO ASSURE I DID NOT HIT THE VEHICLE IN FRONT OF ME OR THE LIGHT POLE AT THE INTERSECTION. SIMILAR "BRAKE RELEASE" HAS HAPPENED ON MULTIPLE OCCASIONS. WHEN BRINGING THIS MATTER TO THE DEALERSHIP ON MULTIPLE OCCASIONS I HAVE BEEN TOLD THAT THIS IS STANDARD OPERATION. WHEN PRESSED THEY SAY ITIS JUST THE WAY THE CAR IS DESIGNED. THUS, MY COMPLAINT TO YOU FROM THE LOBBY OF MY TOYOTA DEALERSHIP AS THEY REMOVE THE BRAKING COMMENTS, AGAIN, FROM MY APPOINTMENT RECORD HISTORY. PLEASE FORCE THE COMPANY TO RESOLVE THIS MATTER AS I WORRY ABOUT MY HEALTH & THAT OF MY FOUR CHILDREN WHO RIDE IN THE CAR WITH ME. IT SHOULD NOT BE ACCEPTABLE FOR A COMPANY TO KNOW THAT THEIR VEHICLE IS UNSAFE & TELL CUSTOMERS, "SORRY, WE HAVE A PROBLEM BUT WE DO NOT CARE... *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10455013April 12, 2012
SERVICE BRAKES, HYDRAULIC, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
I WAS ENTERING A PARKING SPACE. TURNED RIGHT INTO SPACE. THE VEHICLE ACCELERATED, STEERING WHEEL LOCKED, AND BRAKES DID NOT RESPOND!.THE CAR SPED OVER THE CURBING AND HIT THE LEFT FRONT FENDER OF THE TRUCK IN THE NEXT SPACE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10454498April 9, 2012
ENGINE AND ENGINE COOLING
DURING COLD TEMPERATURE STARTUPS THE ENGINE KNOCKS LOUDLY FOR ABOUT 7 SECONDS. THE PROBLEM HAPPENS ONLY DURING COLD TEMPERATURE. THIS HAS HAPPENED ABOUT FOUR TIMES. WENT TO DEALER AND THEY WERE NOT ABLE TO FIX OR FIND THE CAUSE. 2ND TRIP THEY REPLACED THE ENGINE MOUNT BUT THE PROBLEM IS STILL THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451211March 12, 2012
VISIBILITY
THE AUTODIM REARVIEW MIRROR DOES NOT REDUCE GLARE FROM HEADLIGHT OF CARS BEHIND MY CAR. AUTODIM FUNCTIONALITY IS NOT AFFECTED BY TURNING THE AUTODIM FEATURE ON OR OFF (IT IS THE SAME EITHER WAYS). THE ONLY OPTION I HAVE TO PREVENT GLARE HITTING MY EYES IS TO TURN THE MIRROR AWAY SO I DO NOT SEE ANYTHING. TOYOTA CUSTOMER SERVICE SAYS THAT I SHOULD HAVE IT CHECKED BY THE DEALERSHIP. THE DEALERSHIP SHINES A FLASHLIGHT ON THE REAR VIEW AND REPORTS THAT IT IS WORKING FINE. THE PROBLEM IS THAT THE SHAPE OF THE CAR'S REAR GLASS AND SPOILER PREVENTS THE HEADLINGHTS FROM HITTING THE SENSOR ON THE AUTO-DIM MIRROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451019March 9, 2012
SERVICE BRAKES, HYDRAULIC
BRAKES DOES NOT WORK PROPERLY ON ROUGH SURFACE OR BUMPY ROAD I HAVE REPORTED COUPLE OF TIMES TO THE DEALER BUT DEALER TRY TO MISLEAD AND CONFUSED ME BY SAYING THAT IT IS ABS SYSTEM WHICH BECOMES ACTIVE ON BUMPY ROAD AND IT IS A NORMAL BRAKE OPERATION AND WE HAVE NO RECALL FOR THIS VEHICLE. PLEASE LET ME KNOW WHAT TO DO? THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450384March 5, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE TRAVELING 50 MPH, THE CONTACT NOTICED THAT THE VEHICLE ABNORMALLY ACCELERATED. IN ORDER TO STOP THE ACCELERATION THE CONTACT SHIFTED INTO NEUTRAL. THE VEHICLE WAS NEITHER DIAGNOSED AND OR REPAIRED.THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450149March 3, 2012
EXTERIOR LIGHTING
THE HEADLIGHT BEAMS DO NOT DISPERSE AND PROJECT FAR ENOUGH DOWN THE ROAD TO SEE CLEARLY AT NIGHT REQUIRING THE USE OF HIGH BEAMS REGULARLY. AFTER CONTACTING TOYOTA ON-LINE, THEY RECOMMENDED RETURNING TO THE DEALER, WHO CHECKED THE LIGHTS AND INDICATED THAT THEY MEET MANUFACTURER SPECIFICATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449055February 23, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, HE NOTICED THAT THE BRAKES WOULD NOT OPERATE AS THEY SHOULD IF THE VEHICLE WAS WARM. WHEN DEPRESSING THE BRAKES, HE WOULD HAVE TO APPLY EXTREME FORCE IN ORDER TO GET THE BRAKE PEDAL TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT MENTIONED THAT THE FAILURE ONLY OCCURRED WHEN DRIVING DURING THE MORNING HOURS, AFTER THE VEHICLE HAD BEEN SITTING OVERNIGHT. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448415February 18, 2012
VEHICLE SPEED CONTROL, EQUIPMENT ADAPTIVE/MOBILITY
THE DYNAMIC RADAR CRUISE CONTROL SYSTEM SUDDENLY APPLIES BRAKES WHILE, OR SOON AFTER, PASSING A LARGE TRUCK (18 WHEELER). HAPPENS RARELY. BUT WHEN IT DOES HAPPEN, IT IS ALWAYS WHILE, OR SOON AFTER, SLOWLY PASSING A LARGER TRUCK ON AN INTERSTATE AND TRAVELING ABOUT 70 MPH. WHEN IT DOES OCCUR, IT NORMALLY OCCURS WHEN THE FRONT OF THE PRIUS IS SLIGHTLY BEHIND THE FRONT OF THE TRUCK (IN THE IMMEDIATE LANE TO MY RIGHT) WHERE THE TRUCK SHOULD BE OUTSIDE THE RANGE OF THE RADAR. THE LAST TIME, THOUGH, THE PRIUS WAS WELL IN FRONT OF THE TRUCK, THERE WAS NO VEHICLE IN FRONT OF ME. AND, YES, THERE WAS NO DIRT, SNOW, ETC. ON THE FRONT OF THE CAR THAT MIGHT AFFECT THE OPERATION OF THE RADAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448153February 16, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING 20 MPH WHEN THE BRAKES WERE DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT THEN CRASHED INTO A SIGN. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER BUT NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 13,115.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10447117February 8, 2012
EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WITH THE HEADLIGHTS ACTIVATED AND SUDDENLY WITHOUT WARNING, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS MANEUVERED CAUTIOUSLY TO THE SIDE OF THE ROAD. THE CONTACT PLANNED TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSIS AND REPAIR. ADDITIONALLY, WHENEVER THE BRAKES WERE ENGAGED WHILE DRIVING OVER A BUMP OR UNEVEN PAVEMENT, AN UNINTENDED ACCELERATION WOULD OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446966February 7, 2012
SERVICE BRAKES, HYDRAULIC, WHEELS, STRUCTURE, POWER TRAIN
WHILE THE CAR WAS PARKED IN A HILL WITH THE PARKING BRAKE IT SUDDENLY WENT BACKWARDS AND HIT THE WALL OF THE RESIDENCY ACROSS THE STREET LIKE 500 FEET DOWN. CAR WAS ALMOST COMPLETELY DAMAGE BACK, TRAIN SUSPENSION AND ALL DOORS OUT OF FRAME. REPAIR WILL TAKE 8 WEEKS AT A COST OF 14850.00. THERE WERE NO PASSENGERS IN THE CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10446591February 3, 2012
SERVICE BRAKES, HYDRAULIC
EVEN AFTER ALL RECALL WORK WAS PERFORMED THERE IS AN ISSUE BRAKING WITH THE 2010 PRIUS. WHEN BRAKING OVER BUMPY SURFACES YOU OFTEN GET A FEELING THAT THE CAR IS ACCELERATING RATHER THAN BRAKING. I DO NOT THINK THE CAR ACTUALLY ACCELERATES - IT IS MORE OF AN ISSUE THAT THE BRAKES RELEASING WHEN I BROUGHT IT TO THE ATTENTION OF MY TOYOTA DEALER THEY DO NOT THINK IT IS A PROBLEM. WHEN IT HAPPENS IN BUMPER TO BUMPER TRAFFIC IT CAN REALLY SCARE YOU! I WORRY LETTING MY KIDS DRIVE THE CAR. AND NO - IT IS THE ABS IS KICKING IN. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446220February 2, 2012
SERVICE BRAKES, HYDRAULIC
THE PRIUS SEEMS TO ACCELERATE WHILE STEPPING ON THE BRAKE AT SLOW SPEEDS--THE CAR FEELS LIKE IT JERKS FORWARD. THIS USUALLY HAPPENS WHILE I AM ON A ROAD WITH POTHOLES. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446333February 2, 2012
SERVICE BRAKES, HYDRAULIC
WHEN I STARTED TO DRIVE HOME, THE CAR WAS LURCHING WHILE BRAKING. IT WAS AN UNCONTROLLED ACCELERATION. ONCE I GOT ON THE FREEWAY, MY BRAKE LIGHT, ABS LIGHT AND SLIPPAGE LIGHTS ALL CAME ON AT ONCE (ALONG WITH BEEPING NOISE THAT DOES NOT GO AWAY). I PULLED OVER TO THE SIDE OF ROAD AND NOTICED THAT MY BRAKES HAD DEGRADED BY ABOUT 75 PERCENT.....WHILE I DID HAVE SOME BRAKES IT WOULD HAVE NOT BEEN ENOUGH FOR AN EMERGENCY STOP OR NORMAL TRAFFIC BRAKING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445310January 24, 2012
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
2010 TOYOTA PRIUS. CONSUMER STATES MAJOR SAFETY ISSUES WITH THE AUTO-DIM FEATURE OF THE REAR VIEW MIRROR *TGW THE DEALER REPLACED THE REAR VIEW MIRROR AS THEY DETERMINED IT WAS NOT WORKING PROPERLY. AFTER THEY REPLACED THE REAR VIEW MIRROR, THE CONSUMER NOTICED THE AUTO-DIM WORKED A LITTLE BETTER, BUT IT KEPT TURNING OFF. IT THERE WERE STREET LIGHTS, BUILDING LIGHTS, OR ONCOMING CAR HEADLIGHTS, THE AUTO-DIM MECHANISM TURNED OFF AND WOULD NOT TURN ON AGAIN, UNTIL THERE WAS TOTAL DARKNESS. THE DEALERSHIP STATED THAT WAS HOW THE AUTO-DIM FEATURE WAS INTENDED TO WORK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445061January 24, 2012
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING ON I-680 NORTH TODAY AND SUDDENLY THE "BRAKE", "ABS" AND "SLIP INDICATOR" TURNED ON AND STARTED BEEPING. AT THAT TIME I DID NOT REALIZE WHAT HAPPENED, BUT WHEN I TRIED TO BRAKE THE PEDAL WAS REALLY HARD TO PRESS AND I WAS NOT ABLE TO SLOW DOWN. I FINALLY WAS ABLE TO SLOW DOWN BY GOING ON A RAMP AND THEN REALLY PRESSING DOWN ON THE BRAKE WHERE THE CAR JERKED AND SLOWED DOWN. AGAIN THE BRAKES WERE NOT WORKING. I WAS FINALLY ABLE TO GET THE CAR TO STOP. WHEN I TURN THE CAR ON AGAIN, THE SAME LIGHTS SWITCH ON AND THE CAR IS BEEPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444402January 18, 2012
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING ON INTERSTATE, THE BRAKE AND VEHICLE STABILITY ASSIST LIGHTS SUDDENTLY WENT ON AND A BEEPING ALARM SOUNDED. THE BRAKES WERE NOT VERY EFFECTIVE, AND IT WAS VERY DIFFICULT TO SLOW DOWN AND STOP THE CAR WHEN WE PULLED OVER. WE HAD THE CAR TOWED TO THE DEALERSHIP, WHERE THEY INFORMED US THAT THE ABS PUMP AND THE ENTIRE BRAKING SYSTEM NEEDED TO BE REPLACED...ON OUR ONE YEAR OLD CAR! PARTS ALONE TOTALED OVER $4000 DOLLARS, WITHOUT LABOR. TOYOTA WAS UNWILLING TO REPLACE, AS THE CAR WAS OUT OF WARRANTY FOR MILEAGE. CLEARLY A DEFECTIVE SYSTEM IN OUR CAR, BUT THEY WERE NOT WILLING TO STAND BEHIND THEIR PRODUCT TO COVER. ANGRY CUSTOMER, ESPECIALLY GIVEN THE FACT THAT TOYOTA STATES THAT THEY WANT TO RESTORE CUSTOMER FAITH IN THEIR PRODUCT. WE WERE LUCKY THAT INJURY DID NOT RESULT FROM THE FAILURE OF THE PARTS NEEDED TO STOP THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444005January 17, 2012
SERVICE BRAKES, HYDRAULIC
WHEN I AM DRIVING AND HIT A POTHOLE, THE CAR JOLTS FORWARD. IT'S A PRETTY SCARY FEELING TO BE OUT OF CONTROL WHEN THAT HAPPENS. I DON'T DRIVE OFTEN, SO I CAN ONLY IMAGINE HOW MANY MORE TIMES THIS COULD HAPPEN. I DO LIKE MY CAR AND IS ONLY A YEAR OLD, BUT THIS IS QUITE CONCERNING. I AM EXTRA CAREFUL, BUT WHAT IF I HIT SOMEONE IN THE STREET OR THE CAR IN FRONT OF ME. I HAVE SEEN A FEW COMPLAINTS ABOUT THIS SAME EXACT REASON. PLEASE SOMETHING HAS TO BE DONE ABOUT IT BEFORE SOMEONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Prius