Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#11223053June 27, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
THE DASHBOARD DON'T WORK SOMETIMES, SOMETIMES THA BREAK LIGHT TURNS ON AND THE BREAKS STOP WORKING IT CHANGE IT SELF TO NEUTRAL AND THE POWER STEERING W. GET REALLY HARD.. ALL THIS HAPENS WHEN THE CAR IS IN MOTION ON CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221550June 20, 2019
AIR BAGS, VEHICLE SPEED CONTROL
TAKA INFLATOR, I WAS IN A CAR ACCIDENT AND NONE OF THE AIR BAGS DEPLOYED. IT WAS HEAD ON ACCIDENT. ALSO MY CAR JUST STARTED TO SPEED UP. I ENDED UP HITTING A BILLBOARD.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11219488June 12, 2019
SERVICE BRAKES
MY CAR HAS 115K MILES AND THE ABS ALARM WENT OFF AND THE DEALER SAID THE BRAKE SYSTEM MODULE FAILED AND NEED A NEW ONE AND QUOTE ME $3000. I CAN'T AFFORD THIS SO MY MECHANIC INSTALLED A USED PART AND STILL THE ABS ALARM ON! THIS PART HAS A RECALL THAT EXPIRED IN JAN 2018. CAN TOYOTA DO THIS FOR ME? THE CAR CAN STILL BE DRIVEN FOR A LONG TIME. THIS PART IS SUPPOSED TO LIVE MUCH MORE THAN 115K MILES AND PROBABLY MORE THAN 300K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219279June 11, 2019
ENGINE
ENGINE AND ENGINE COOLING: THE WATER COOLANT PUMP HASN'T BEEN PROPERLY WORKING FOR QUITE SOME TIME NOW. MY AIR AND THE ENGINE POWER ARE BOTH AFFECTED DUE TO A RANDOM ISSUE WITH THIS PART WHILE MY CAR IS BEING DRIVEN. MY AIR CONDITION MOTOR HAS BEEN RECENTLY REPLACED AND ALL MY ENGINE FLUIDS ARE FILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218562June 7, 2019
STRUCTURE:BODY:TRUNK LID
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE TRIM AROUND THE TRUNK LATCH MELTED AND WAS STUCK TO THE VEHICLE, WHICH MADE IT IMPOSSIBLE TO OPEN THE TRUNK. THE VEHICLE WAS TAKEN TO JAY WOLFE TOYOTA OF WEST COUNTY (LOCATED AT 14700 MANCHESTER RD, BALLWIN, MO 63011) WHERE THE TECHNICIAN BROKE THE LATCH IN AN ATTEMPT TO OPEN THE TRUNK. THE TECHNICIAN GLUED THE LATCH BACK AND STATED THERE WAS NO RECALL. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218358June 6, 2019
SERVICE BRAKES
BRAKE ACTUATOR MAKING NOISE ALONG WITH 3 DIFFERENT BRAKE LIGHTS ON. TOYOTA PREVIOUSLY HAD A RECALL ON THIS EXACT ISSUE WHICH HAS SINCE ENDED. MANY CARS ARE STILL AT RISK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218197June 5, 2019
EXTERIOR LIGHTING
HEADLIGHTS TURN OFF ON THEIR OWN WHILE DRIVING AT NIGHT. VERY DANGEROUS !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217333June 2, 2019
EXTERIOR LIGHTING
HEADLIGHTS GO OFF WITHOUT WARNING WHILE DRIVING AT NIGHT. VERY DANGEROUS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209804May 24, 2019
EXTERIOR LIGHTING
ONE HEADLIGHT TURNS OFF RANDOMLY. EVERY NOW AND AGAIN TURNING THE LIGHTS OFF AND ON AGAIN WILL FIX THE PROBLEM, BUT WHEN YOU'RE DRIVING 70MPH DOWN A DARK HIGHWAY YOU DON'T WANT TO HAVE TO KEEP YOUR FINGERS CROSSED THAT THE LIGHTS WILL COME BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209432May 23, 2019
EXTERIOR LIGHTING
HEADLIGHTS FLICKER AND GO OUT EVEN AFTER REPLACING THE RIGHT HEADLIGHT THAT SEEMS TO BE THE PROBLEM. NOT SAFE TO BE GOING D DOWN ROAD AND HEADLIGHTS GO.OUT COMPLETELY. .IT HAS BEEN HAPPENING FOR.NEARLY 6.MONTHS. HAD HEADLIGHT REPLACED 3 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207161May 13, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SPORADICALLY, THE LIGHTS ON THE DASHBOARD WILL NOT LIGHT UP. WHEN THIS HAPPEN THE BACKUP CAMERA WILL NOT DISPLAY AS WELL. THIS DOESN'T HAPPEN OFTEN, BUT WHEN IT HAPPENS, IT IS A WHILE BEFORE THE THEY WILL DISPLAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206234May 8, 2019
SERVICE BRAKES
IT HAD RAINED OUTSIDE. WHEN ATTEMPTING TO BRAKE MY CAR SLID AND WOULD NOT STOP. THE BRAKES WERE HARD TO PUSH AND SLID AS IF IT WAS ON ICE. WHEN TRYING TO PARK THE CAR IT STOPPED SUDDENLY AS IF I HIT A WALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206176May 8, 2019
SERVICE BRAKES
THE BRAKE ACCUATOR ON THE GENERATION 2 TOYOTA PRIUS HAS BECOME FAMOUS FOR FAILING. TOYOTA RAN AN EXTENDED WARRANTY, HOWEVER, DEALERSHIPS IGNORED THE PROBLEM AND INSTEAD FIXED OTHER ISSUES WITHOUT ACTUALLY GOING AFTER THE ACCUATOR UNTIL AFTER THE EXTENDED WARRANTY EXPIRED. NOW MY CAR'S ACCUATOR FOR THE BRAKES IS BAD, AS INDICATED BY WARNING LIGHTS AND ALARMS. I FEAR THAT MY 10 YEAR OLD CAR WILL HAVE A BRAKE FAILURE. THE REPAIR IS ESTIMATED AT OVER $2500 FOR A DEFECTIVE TOYOTA PART. THIS IS UNFAIR THAT TOYOTA MADE A BAD PART THAT CONSISTENTLY FAILS IN THIS MODEL AND THAT THEY DO NOT FIX ALL OF THEM WITH A PROPER RECALL, OR EXCLUDE DRIVERS AFTER NOT RELAYING IMPORTANT INFORMATION. I WAS DRIVING MY CAR DOWN THE STREET WHEN ALL THE LIGHTS CAME ON WARNING ME THAT MY BRAKE SYSTEM WAS FAILING SO I LEFT THE CAR ON THE SIDE OF THE ROAD AND WILL NOT DRIVE IT FURTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204845April 30, 2019
SERVICE BRAKES
FRONT WHEELS LOOSE ALL TRACTION ON ICY PATCH! TRAVELING NORTH ON AN OLD PAVED COUNTRY ROAD WITH A MODERATE CROWN AND NARROW LANES, I CAME UPON A MODEST BLUFF THAT WAS JUST ABRUPT ENOUGH TO KEEP ME FROM SEEING THE ROAD SURFACE ON THE OTHER SIDE. WITHIN 50' OF THE OTHER SIDE WAS BLOWING SNOW, SOME STICKING AND TURNING INTO ICE. AIR TEMP. 27 DEGREES. DON'T KNOW THE SURFACE TEMP, AND IT WAS SUNNY, NICE. THIS PATCH WAS 500' OR SO AND PROMPTED ME TO REMOVE MY FOOT FROM ACCELERATOR. I WAS APPROACHING 50 MPH, NOT FAST FOR THIS ROAD AND WAS IN NO HURRY. WITHIN THE TIME OF A BREATH, MY FRONT END BLEW SMOOTHLY TOWARD THE DITCH AND ME AND THE PRIUS CAME TO REST WITHIN 30' OR SO. NOW THIS LIGHT TO MODERATE CROSS WIND TOOK CONTROL OF THE FRONT OF THE CAR, 'NOT THE BACK'. THE POINT BEING, REAR WHEELS ARE FREE SPINNING, WHILE FRONT WHEELS HAVE A RATHER AGGRESSIVE BREAKING EFFECT. MIND YOU, NEVER CONSIDERED TOUCHING THE 'BREAKS'. IN ADDITION, I'VE LEARNED THAT DRIVING ON SNOW COVERED TOWN STREETS, THAT IT IS BEST TO POP THE CAR INTO NEUTRAL WHEN APPROACHING AN INTERSECTION AND APPLYING THE SERVICE BRAKES, THIS ACTION WOULD PREVENT THE CAR SLIPPING OR SLIDING AT ALL. (3 MO. OLD MICHELIN DEFENDER TIRES) NOT DEDICATED SNOW TIRES, BUT IN MY EXPERIENCE, VERY GOOD. THIS TOWN I LIVE IN HAS VERY STEEP GRADES, I'M ABLE TO NEGOTIATE ALL OF IT COMING AND GOING. I BELIEVE THIS INCIDENT (STATE FARM CLAIM #[XXX]) WAS CAUSED BY THE OVERLY AGGRESSIVE REGENERATIVE BREAKING ACTION WHEN REMOVING ONES FOOT FROM THE ACCELERATOR. ADDITIONALLY, I WOULD LIKE POINT OUT THAT A HOUR EARLIER WHILE DRIVING TO MY DESTINATION, I'D DRIVEN OVER MANY DRIFTING PATCHES AT VARYING SPEEDS FROM 50 TO 70 MPH WITH A STIFFER CROSS WIND. HOWEVER I COULD SEE THEM FAR IN ADVANCE. AFTER A LENGTHY GO-A-ROUND WITH TOYOTA OVER THE PHONE, THE RESPONSE WAS, THEY WILL TAKE NO ACTION ON THIS CAR OR IN THE FUTURE MODELS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203029April 23, 2019
SERVICE BRAKES
BRAKE ACTUATOR FAILED WITHOUT WARNING ON THE HIGHWAY. DIFFICULT TO BRAKE. VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197059April 17, 2019
SERVICE BRAKES, EXTERIOR LIGHTING
TAKATA RECALL 1. DRIVING ON SURFACE STREET AT APPROX. 45 MPH ATTEMPTING TO SLOW DOWN FOR AN INTERSECTION ALL THE BRAKE WARNING LIGHTS CAME ON, WHILE I WAS APPLYING THE BRAKES THEY HAD FAILED, EVENTUALLY THE VEHICLE CAME TO A STOP. AFTER THAT INCIDENT THE BRAKES ARE WORKING NORMAL. APPARENTLY THERE WAS A RECALL TO ADDRESS THE ISSUE AND IT IS NO LONGER VALID, I WAS NEVER NOTIFIED OF THE RECALL AND THE DEALERSHIP THAT I PURCHASED THE VEHICLE FROM (USED) NEVER NOTIFIED ME OF ANY RECALLS. I AM A TOYOTA OWNER WITH A DEFECTED VEHICLE (A KNOWN DEFECT BY THE MANUFACTURE). WHAT ARE MY OPTIONS? 2. THE HEADLAMPS (LEFT) INTERMITTENTLY GOES OUT, I HAVE REPLACED THE LAMP, CHECKED THE FUSES AND IT STILL HAPPENS, OTHERS HAVE DESCRIBED LOOSING BOTH LAMPS. BOTH ISSUES ABOVE ARE SAFETY ISSUES THAT CAN CONTRIBUTE TO SERIOUS INJURY INCIDENTS. THESE SAFETY ISSUE NEEDS TO BE ADDRESSED BY TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196105April 14, 2019
EXTERIOR LIGHTING
EVERY DAY THE HEADLIGHTS GO OUT RANDOMLY AT NIGHT. VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196166April 14, 2019
STRUCTURE:BODY, SERVICE BRAKES
FIRST ISSUE IS WITH THE REAR LATCH BEING USELESS SOMETIMES DEPENDING ON THE WEATHER AS THE MOLDING IS ALL MELTED AND ACCESS TO THE TRUNK BEING IMPOSSIBLE. SECOND AND MOST IMPORTANT I'VE NOTICED THE BRAKING ON THIS CAR IS VERY VERY SUSPECT. PURCHASED THIS VEHICLE AROUND 6 MONTHS AGO FROM WESTBURY TOYOTA AND I'VE LEARNED I NEED TO APPLY MY BRAKES AT LEAST A GOOD 50 TO 100 FEET BEFORE THE VEHICLE IN FRONT OF ME. COUPLE MONTHS AGO THE CAR IN FRONT OF ME BRAKED SO SUDDEN THAT I ALSO HIT MY BRAKES, THE ABS SIGN FLASHED AS IF IT "WAS" WORKING BUT THE CAR JUST KEPT GOING, I ENDED UP PRESSING THE BRAKE ALL THE WAY TO THE FLOOR AND STILL NO RESULT. IF I HADN'T KEPT MY DISTANCE I WOULD'VE DEFINITELY ENDED UP IN THAT CARS TRUNK. I CAN SAY FROM ALL MY EXPERIENCE AS A DRIVER AND ALL THE CARS I'VE OWNED THIS CAR HAS THE WORST BRAKING SYSTEM IN THE HISTORY OF MOTOR VEHICLES. FEELS LIKE BRAKING A 747 PLANE. EXTREMELY DANGEROUS BRAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191019March 23, 2019
EXTERIOR LIGHTING
MY HEADLIGHT CONSISTENTLY FLICKERS ON AND OFF. I HAVE CHANGED MY BULB, BUT IT CONTINUES TO TURN OFF AT TIMES. FROM MY RESEARCH ONLINE, IT LOOKS LIKE THE 2007-2009 PRIUS MODELS WERE RECALLED DUE TO FAULTY HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184826March 7, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
IN FEB 2018 I NOTICED THAT SEVERAL LIGHTS CAME ON IN MY CAR THE VSC, ABS, AND PRESSURE SENSOR LIGHT LIT UP. ALSO THE BRAKE INDICATOR LIGHT. I HAD RECENTLY WENT FOR AND INSPECTION ON MY CAR IN JAN AND HAD BRAKES REPLACED AT MY LOCAL MONROE PRIOR TO THIS HAPPENING SO I QUESTIONED THEM ON WHAT ALL THE LIGHTS MEANT AND THEY LOOKED ON LINE AND SAW THAT THERE WAS A RECALL ON THE BRAKE ACTUATOR FOR MY CAR. THEY ADVISED ME TO GO TO THE TOYOTA DEALER. I WENT TO THE DEALER IN A FEW WEEKS LATER IN MAR AND THEY EXPLAINED THAT THERE WAS A LETTER SENT TO PRIUS OWNERS STATING THEY EXTENDED THE WARRANTY ON BRAKE ACTUATORS UNTIL END OF 2017. THEY HAVE IT IN TWO PHASES, AND IT'S UNLIMITED MILES UNTIL DEC 2017 FOR THE FIRST PHASE, THEN AFTER THAT IT'S 150K MILES/10 YEARS. IT ALSO SAYS THE RED TRIANGLE LIGHT MUST BE ON FOR IT TO BE COVERED (IN OTHER WORDS, IT'S ONLY COVERED IF IT FAILS.) I NEVER RECEIVED THIS LETTER AND THE EXCEED THE 150K MILES BY 5K AND YEARS. THE CSR REP SAID HE WOULD SHE IF THEY COULD HONOR IT BEING THAT IT WAS SO EARLY IN THE 2018 YEAR ONLY A FEW MONTHS PASS THE DEADLINE BUT THE MANAGER ON SITE DECLINED AND TOLD ME TO CONTACT TOYOTA CUSTOMER CARE. THE DEALER QUOTED ME $3,500.00 TO GET THIS REPLACED. I CONTACTED TOYOTA AND OF COURSE THEY SAID THERE IS NOTHING THEY COULD DO BECAUSE THE LETTER STIPULATED A SPECIFIC TIME FRAME OF SERVICE. MY ISSUE IS THAT I #1 NEVER RECEIVED A LETTER ABOUT THIS RECALL/EXTENDED WARRANTY #2 I BROUGHT THIS CAR AT A DEALER CERTIFIED PRE-OWNED TOYOTA DEALER SO THEY SHOULD OF UPDATED MY INFO IN THE SYSTEM (ADDRESS, EX.) #3 MY CAR IS A ELECTRICAL CAR AND NEEDED THIS FIX TO OPERATE PROPERLY... I FEEL LIKE I'M BEING PUNISHED ABOUT A DEFECT UNDISCLOSED TO ME WHICH NOW IS A HEFTY COST. #4 MY ISSUE HAPPEN 2-3 MONTHS AFTER STILL NOT FAR OFF. I'M FILING A COMPLAINT IN HOPES OF FINDING HELP TO RESOLVE THIS ISSUE. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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