Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10332611May 28, 2010
SERVICE BRAKES, HYDRAULIC
I FEEL MY 2007 TOYOTA PRIUS HAS A PROBLEM WITH ITS BRAKING SYSTEM AND HAVE TAKEN IT BACK TO THE DEALER. THEY HAVE ASSURED ME THAT THE ABS IS WORKING THE WAY IT SHOULD. THIS IS WHAT HAPPENS: WHEN I AM DRIVING ON A ROAD THAT IS BUMPY OR HAS POTHOLES AND I HAVE TO BRAKE, THERE SEEMS TO BE A DISCONNECT OR TOO MUCH OF A LAPSE IN TIME WHEN THE BRAKES FINALLY TAKE. IT IS ESPECIALLY DISCONCERTING WHEN GOING DOWN HILL. I HAVE HAD TIMES WHEN GOING DOWN HILL IF I WASN'T FAR ENOUGH BACK FROM THE CAR IN FRONT OF ME, I WOULD NOT BE ABLE TO STOP IN TIME.....NOT A GOOD FEELING. I AM NOW VERY COGNIZANT OF THIS FACT AND HAVE TO DRIVE TO ACCOMMODATE MY BRAKES. I SHOULD ALSO INFORM YOU THAT THE LITTLE YELLOW SLIDING CAR ON MY DASHBOARD LIGHTS UP WHEN ALL OF THIS IS HAPPENING. I'VE HAD THIS CAR FOR ALMOST THREE YEARS NOW AND I MUST SAY THAT IT HAS ALWAYS ACTED THIS WAY WHEN BRAKING. I SHOULD HAVE RETURNED IT TO THE DEALER AS SOON AS I NOTICED IT BUT BECAUSE IT WAS THE FIRST PRIUS I HAD EVER OWNED, I THOUGHT THIS WAS NORMAL FOR THIS VEHICLE. I AM NOW FEELING LESS AND LESS CONFIDANT ABOUT THIS CAR. WOULD YOU ASK THE TOYOTA COMPANY TO RECALL THE 2007 PRIUS'S AS THEY HAVE THE 2010 PRIUS'S FOR THE SAME PROBLEM? I DO NOT FEEL THIS IS ASKING TOO MUCH OF TOYOTA TO FIX THIS PROBLEM. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332724May 28, 2010
VEHICLE SPEED CONTROL
YESTERDAY I WAS DRIVING BACK FROM DROPPING OFF MY SON AT SCHOOL, GETTING ON THE FREEWAY, MY GAS PEDAL WAS ABOUT 1/2 WAY DEPRESSED, THE NEXT THING I KNOW THE GAS PEDAL IS LEAVING MY FOOT AS IF IN CRUISE CONTROL AND FLOORING ITSELF, THE CAR ENGINE IS RACING FULL SPEED, FORTUNATELY I HAD RUN THIS THROUGH MY HEAD BEFORE, AND I WAS COMPETENT ENOUGH TO APPLY THE BRAKES AS HARD AS I COULD, PUT THE CAR IN NEUTRAL AND SAFELY PULL OFF THE FREEWAY AND TURN OFF THE CAR. SO I WAS TOWED INTO TOYOTA, GIVEN A LOANER CAR AND TOLD THAT SOMEONE FROM THE FACTORY WOULD COME OUT TO RUN SOME TESTS. FIRST LET ME STATE, THAT AFTER THIS WAS OVER I DID LOOK DOWN TO SEE IF MY FLOOR MAT WAS A FACTOR IN THIS, BUT ALSO KNOWING THAT THE PEDAL HAD LEFT MY FOOT AND HEADED FOR THE FLOOR, THE FLOOR MAT WAS A GOOD 2 INCHES FROM THE PEDAL. SO THIS MORNING TOYOTA CALLS ME TO SAY THAT THEY HAVE DETERMINED THAT IT INDEED WAS MY FLOOR MAT, NO DOUBTS IN THEIR MINDS ABOUT THAT, SO THEY HAVE GIVEN ME A NEW FLOOR MAT AND TOLD ME MY CAR IS FINE. THERE IS NO DOUBT IN MY MIND THAT THIS IS AN ELECTRICAL PROBLEM, NOT A FLOOR MAT ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332474May 27, 2010
EXTERIOR LIGHTING
ONE HEADLIGHT INTERMITTENTLY BUT FREQUENTLY FAILS; TURNING THE LIGHT SWITCH OFF AND ON WILL TEMPORARILY CURE THE PROBLEM. THE LOCAL TOYOTA SERVICE MANAGER STATES THAT THIS IS A COMMON OCCURRENCE AND THAT THE ELECTRONIC CONTROL UNIT INTEGRATED WITH THE HEADLAMP IS PROBABLY AT FAULT. SINCE THE FRONT BUMPER HAS TO BE REMOVED TO GAIN ACCESS TO THE HEADLIGHTS, THIS IS AN EXPENSIVE REPAIR PROCEDURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332516May 27, 2010
EXTERIOR LIGHTING
I HAVE RECENTLY BEEN EXPERIENCING THE HEADLIGHTS ON MY 2007 PRIUS GOING OUT INTERMITTENTLY. WHEN I ADDRESSED WITH MY DEALERSHIP, THEY REPLACED THE BULBS ON BOTH LIGHTS. UNFORTUNATELY AFTER THE REPLACEMENT I AM STILL EXPERIENCING OUTAGES WITH THE HEADLIGHTS INTERMITTENTLY. IT'S DIFFICULT TO KNOW HOW OFTEN THIS OCCURS SINCE IT EITHER NEEDS TO BE NIGHTTIME OR I NEED TO SEE MY REFLECTION TO KNOW WHEN IT HAPPENS. I AM CONVINCED THAT THE ISSUE IS NOT BULB RELATED SINCE WHEN I CYCLE MY LIGHTS OFF AND BACK ON, THE HEADLIGHTS COME BACK ON. I HAVE READ VIA VARIOUS ARTICLES AND POSTINGS THAT OTHER PRIUS DRIVERS (INCLUDING FRIENDS OF MINE) ARE EXPERIENCING THE SAME PROBLEMS. I FEEL THIS TREND INDICATES A FAULTY WIRING OR MECHANICAL PROBLEM WITH THE HEADLIGHTS WHICH IS NOT SIMPLY RECTIFIED BY REPLACING THE BULB. THIS HAS THE POTENTIAL TO CAUSE SIGNIFICANT DAMAGE/INJURY WHEN THE LIGHTS GO OUT AT NIGHTTIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332342May 26, 2010
TRACTION CONTROL SYSTEM, SERVICE BRAKES, ELECTRIC
WHENEVER I BRAKE WHEN GOING OVER A BUMP, SUCH AS A MANHOLE COVER, POTHOLE, OR COBBLESTONE ROAD, THE ABS SYSTEM ENGAGES AND FOR A MOMENT THE BRAKE DOES NOT SEEM TO BE WORKING, THE CAR IS NOT SLOWING. I AM WORRIED IT COULD LEAD TO AN ACCIDENT IF ANOTHER CAR WERE CLOSE IN FRONT OF ME. WHEN MY HUSBAND MENTIONED THE PROBLEM TO THE TOYOTA DEALER, THE BRAKES WERE CHECKED AND WE WERE TOLD THERE WAS NOTHING WRONG. HOWEVER, THIS CONTINUES TO HAPPEN AND THE MOMENT WITHOUT BRAKING IS TOO LONG FOR COMFORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332212May 25, 2010
SERVICE BRAKES, HYDRAULIC
2007 PRIUS SEEMS TO LOSE BRAKING MOMENTARILY GOING OVER BUMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332017May 24, 2010
SERVICE BRAKES, ELECTRIC
2007 TOYOTA PRIUS---REPEATEDLY ON ROUGH PAVEMENT, IF MY WIFE OR I ATTEMPT TO BRAKE THE CAR, IT IS AS IF THE CAR IS RUNNING AWAY WITH US IN IT. I JUST HAD THE CAR SERVICED AT OUR LOCAL TOYOTA AGENCY (LANDERS TOYOTA), AND WAS TOLD THAT OUR PROBLEM WAS NORMAL. I TELL YOU IT IS NOT NORMAL, AND HAS NEVER OCCURRED IN ANY OTHER CAR I OWN OR HAVE OWNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331786May 22, 2010
SERVICE BRAKES, HYDRAULIC
2008 PRIUS-BRAKES RELEASE WHEN ROLLING OVER ROUGH SURFACES. THIS HAS HAPPENED DOZENS OF TIMES. I HAVE LEARNED TO START THE BRAKING EARLY IF I SEE ROUGH PAVEMENT, BUT THIS COULD BE VERY DANGEROUS AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331559May 21, 2010
SERVICE BRAKES, HYDRAULIC
2007 PRIUS, ON APPROXIMATELY FOUR OCCASIONS WHEN COMING TO A STOP IT FELT LIKE THE BRAKES SLIPPED OR DISENGAGED MOMENTARILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331405May 20, 2010
EXTERIOR LIGHTING
MY 2007 TOYOTA PRIUS HEADLIGHTS HAVE BEEN GOING ON AND OFF ONE AT A TIME, AND IN THE PAST MONTH BOTH HAVE GONE OUT AT NIGHT. I HAVE TO TURN THEM OFF AND ON TO GET THE HEADLIGHTS TO COME BACK ON, AND THIS DOESN'T WORK EVERYTIME. I HAVE BEEN PULLED OVER NUMEROUS TIMES BY THE POLICE FOR A LIGHT OUT, ONLY TO SHOW THEM IT ISN'T OUT. TOYOTA WILL DO NOTHING ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331312May 20, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHTS ON MY 2007 PRIUS COME AND GO. THE PROBLEM IS A DEFECT IN THE HEADLIGHTS AND THE FIX IS MORE THAN $500. FOR THE HEADLIGHTS. THIS IS REALLY DANGEROUS BECAUSE I THINK THERE IS A PROBLEM AND I LOOK THEY ARE OKAY. THEN SOMEONE TELLS ME MY HEADLIGHT IS OFF AND IT IS BUT WHEN I LOOK AT IT LATER, THEY ARE WORKING. I SUSPECT THAT THEY HAVE BEEN DOING THIS A LONG TIME BUT I DID NOT REALIZE IT. THIS IS DANGEROUS. I WANT A RECALL!! THIS IS WORSE THAN THE PEDAL PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331286May 19, 2010
SERVICE BRAKES, ELECTRIC
I OWN A 2007 PRIUS THAT HAS A BRAKE ISSUE CONCERNING ME. WHEN THE BRAKES ARE ENGAGED AND I GO OVER A ROUGH SPOT OR BUMP, THE BRAKES "FAIL" FOR ABOUT 1 SECOND AND IT FEELS AS THOUGH THE CAR IS PROPELLED FORWARD. I HAVE BEEN TOLD BY THE DEALER ON 2 OCCASIONS THAT "IT'S JUST THE ABS BRAKES KICKING IN", HOWEVER I HAVE NEVER HAD THIS HAPPEN WITH ANY OTHER CAR I HAVE DRIVEN. I HAVE NOT HAD AN ACCIDENT (YET) BUT HAVE BECOME EXTREMELY CAUTIOUS WHEN I CAN IDENTIFY A SPOT IN THE ROAD THAT MIGHT CAUSE TROUBLE. THE LACK OF BRAKES FOR EVEN 1 SECOND MIGHT MEAN THAT I AM UNABLE TO STOP FROM HITTING A CAR AHEAD OF ME IF THAT CAR STOPS QUICKLY AND THE ROAD IF ROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331010May 18, 2010
TRACTION CONTROL SYSTEM
THIS FAILURE OCCURS WHENEVER ONE WHEEL LOOSES TRACTION WITH THE ROAD. INSTEAD OF THE ANTILOCK BRAKING KICKING IN, THE BRAKES ON ALL WHEELS ARE BACKED OFF GIVING THE FEELING THE CAR IS ACCELERATING. THIS HAPPENS WHEN YOU GO OVER A BUMP OR SNOW. ON SNOW YOU HAVE TO ALLOW ADDITIONAL BRAKING DISTANT. THIS IS THE SAME PROBLEM AS DESCRIBED FOR THE 2010 PRIUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331067May 18, 2010
EXTERIOR LIGHTING, EQUIPMENT
MY 2007 PRIUS HAS THE HID HEADLAMPS, WHICH ARE TOO COSTLY TO REPAIR AND WILL RANDOMLY GO OUT WHILE DRIVING AT NIGHT...CLEARLY DANGEROUS. I TRY TO HAVE THE BULBS REPLACED AND TOYOTA DEALER SAYS ITS A 200.00 TO 300.00 DOLLAR JOB TO REPAIR (MONEY THAT I DO NOT HAVE) WHILE THE CAR WAS STILL UNDER WARRANTY THE LAS VEGAS DEALER FIXED THE ISSUE ( OR I THOUGHT THEY DID) BUT LESS THEN TWO YEARS LATER I AM HAVING THE SAME PROBLEM AND NOW TOYOTA WILL NOT REPAIR IT CAUSE IT IS NOT UNDER WARRANTY. THIS IS WRONG THEY TRIED AND FAILED TO FIX NOW I GUESS I AM NO LONGER A GOOD CUSTOMER. WHY WILL THEY NOT FIX A DANGER SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331069May 18, 2010
EXTERIOR LIGHTING, EQUIPMENT:ELECTRICAL
MY 2007 PRIUS HAS THE HID HEADLAMPS, WHICH ARE TOO COSTLY TO REPAIR AND WILL RANDOMLY GO OUT WHILE DRIVING AT NIGHT...CLEARLY DANGEROUS. I TRY TO HAVE THE BULBS REPLACED AND TOYOTA DEALER SAYS ITS A 200.00 TO 300.00 DOLLAR JOB TO REPAIR (MONEY THAT I DO NOT HAVE) WHILE THE CAR WAS STILL UNDER WARRANTY THE LAS VEGAS DEALER FIXED THE ISSUE ( OR I THOUGHT THEY DID) BUT LESS THEN TWO YEARS LATER I AM HAVING THE SAME PROBLEM AND NOW TOYOTA WILL NOT REPAIR IT CAUSE IT IS NOT UNDER WARRANTY. THIS IS WRONG THEY TRIED AND FAILED TO FIX NOW I GUESS I AM NO LONGER A GOOD CUSTOMER. WHY WILL THEY NOT FIX A DANGER SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330872May 17, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI LOCK BRAKES TAKE A SECOND OR TWO TO GRAB WHEN TRAVELING ON BUMPY, UNEVEN, BAD ROAD SURFACES. THIS HAS OCCURRED SINCE DAY ONE THAT I RECEIVED THE CAR AND I HAVE ALLOWED EXTRA SPACE TO STOP BECAUSE OF IT. I DID ASK MY DEALERSHIP 2 YEARS AGO ABOUT THIS PROBLEM AND THEY COULD FIND NOTHING WRONG WITH THE BRAKES. THE MOST RECENT INCIDENT HAPPENED ON 4/29/2010 AND I SLID THROUGH A RED LIGHT. THANK GOD NO ONE WAS AHEAD OF ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330405May 14, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT WAS DRIVING AT SPEEDS OF 20 MPH AND DEPRESSING THE BRAKES WHILE TRAVELING OVER A ROAD BUMP WHEN THE VEHICLE ABNORMALLY SURGED FORWARD. THE DEALER ADVISED THAT THE VEHICLE WAS FUNCTIONING NORMAL AND THE VEHICLE WAS NOT REPAIRED. THE VEHICLE DID NOT RECEIVE DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330279May 13, 2010
EXTERIOR LIGHTING
TOYOTA PRIUS 2007 WITH HID HEADLIGHTS. PASSENGER HEADLIGHT INTERMITTENTLY ON AND OFF. I HAVE BEEN READING ABOUT THIS PROBLEM AND IT SEEMS TO BE A COMMON ONE WITH NO SOLUTION FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330198May 12, 2010
ELECTRICAL SYSTEM, PARKING BRAKE, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
SUMMARY: MY CAR BEGAN ACCELERATING WHILE I WAS IN PARK. I OWN A 2007 TOYOTA PRIUS. TWO DAYS AGO, I DROVE TO MY DESTINATION, PULLED INTO A PARKING SPOT, AND TURNED OFF THE CAR. I WAS EARLY, SO I TURNED THE CAR BACK ON (SO I COULD LISTEN TO THE RADIO WHILE I WAITED). THE CAR WAS IN PARK AND I DID NOT HAVE MY FEET ON ANY PEDALS. THE CAR WAS ON FOR LESS THAN A MINUTE WHEN IT BEGAN TO DRIVE FORWARD. I BOTH HEARD THE SOUND OF THE MOTOR ENGAGING AND VISUALLY PROCESSED THAT THE CAR WAS MOVING. I IMMEDIATELY STEPPED ON THE BRAKE HARD AND THE CAR IMMEDIATELY CAME TO A STOP. MY 4-YEAR-OLD WAS DISTRESSED BECAUSE THE ROLLING AND HARD STOP MADE A BIG JOLT. THE CAR WAS STILL IN PARK. I RELEASED THE BRAKE PEDAL AND THE CAR STAYED STILL. I DO NOT KNOW IF THIS IS RELATED, BUT MY CAR HEADLIGHTS RANDOMLY TURN OFF WHILE I AM DRIVING. IF I TOGGLE THE SWITCH OFF AND BACK ON, THEY ALWAYS COME BACK ON. I TOOK IT TO THE LOCAL DEALER, WHERE THE REPAIR GUY TOLD ME THEY FREQUENTLY SEE THIS PROBLEM, AND ALL THEY DO IS REPLACE THE HEADLIGHTS (WHICH MADE NO SENSE TO ME, BECAUSE THE BULBS AREN'T BURNED OUT). I WOULD SAY THIS PROBLEM HAPPENS ABOUT ONCE A WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329852May 11, 2010
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING MY 2007 PRIUS IN A CONGESTED AREA, THE BRAKES DID NOT RESPOND WHEN DEPRESSED QUICKLY CONTRIBUTING OR CAUSING A LOW-SPEED COLLISION WITH THE VEHICLE IN FRONT OF ME. I FOUND THIS ARTICLE ON CNET REVIEWS THAT ACCURATELY MATCHES MY ISSUE. "TOYOTA REDESIGNED THE BRAKING SYSTEMS FOR THE 2010 PRIUS. THAT APPEARS TO BE TOYOTA'S RESPONSE TO THE FACT THAT THE U.S. GENERATION 2 PRIUS (2004-2009) HAS HAD LOW-SPEED BRAKE FAILURES REPORTED TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) AT 31 TIMES THE RATE OF SUCH FAILURES REPORTED FOR THE 2004-2009 COROLLA, WHICH OF COURSE HAS TRADITIONAL BRAKES. MANY OF THE PRIUS LOW SPEED BRAKE FAILURES WERE IN LOW-SPEED CITY TRAFFIC, RESULTING IN REAR-END COLLISIONS WITHOUT INJURY. IT APPEARS THAT THE SEVERAL COMPUTERS THAT CONTROL THE COMPLEX BRAKING SYSTEMS WERE TOO BUSY CALCULATING THE MOST EFFICIENT WAY TO APPLY THE BRAKES, AND DID NOT GET AROUND TO ACTUALLY APPLYING THEM, UNTIL IT WAS TOO LATE." *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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