Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10343225July 14, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, VISIBILITY:REAR WINDOW WIPER/WASHER
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT ATTEMPTED TO PARK THE VEHICLE INTO THE RESIDENCE GARAGE, DRIVING AT APPROXIMATELY 2 MPH. SUDDENLY, THERE WAS AN UNINTENDED ACCELERATION. THE BRAKES WERE ENGAGED AND THE VEHICLE CONTINUED TO ACCELERATE CAUSING THE VEHICLE TO CRASH INTO A CLOSET IN THE GARAGE. THE CONTACT SUFFERED INJURY TO THE NECK AREA. THE VEHICLE FRONT BUMPER SUSTAINED DAMAGES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE IDENTICAL FAILURES OCCURRED ON TWO SEPARATE OCCASIONS WITH NO INJURIES. IN ADDITION, THE CONTACT EXPERIENCED MALFUNCTIONS WITH THE AUTOMATIC IGNITION SWITCH, WINDSHIELD WIPERS, AND THE FRONT DRIVER AND PASSENGER SIDE AUTOMATIC WINDOW MECHANISM. THE FAILURES OCCURRED SPORADICALLY. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10343355July 14, 2010
EXTERIOR LIGHTING
THE HEADLIGHTS IN MY 2007 PRIUS TURN OFF WITHOUT NOTICE. SOMETIMES A SINGLE HEADLIGHT WILL GO OUT,SOMETIMES BOTH WILL. THERE HAVE BEEN SEVERAL OCCASIONS WHERE I HAVE FOUND MYSELF IN TOTAL DARKNESS WHILE DRIVING. I AM ABLE TO GET THE HEADLIGHTS TO COME BACK ON BY TURNING THE HEADLIGHT OFF/ON LEVER. THE HEADLIGHTS ALWAYS GO OUT WITHIN THE FIRST MINUTE OR TWO OF STARTING THE VEHICLE, AND CONTINUE TO RANDOMLY GO OFF AS I DRIVE. THE CAR WAS TAKEN TO THE DEALER FOR REPAIR. THE LIGHTS WENT OUT AT THE REPAIR SHOP AS IS NOTED IN THE INVOICE. BOTH HEADLIGHT BULBS WERE REPLACED AT A COST OF $345.00. (PART # TOY 90981-20029) IT TOOK 3 LABOR HOURS TO REPLACE THESE BULBS FOR WHICH I WAS CHARGED AN ADDITIONAL $295.00. THE INVOICE STATES: "H.I.D. BALLASTS AND WIRES WITH CONNECTIONS ARE OK AT THIS TIME." THE TOYOTA SERVICE ADVISOR STATED THAT THEY WERE HAVING PROBLEMS WITH THE ORIGINAL BULBS AND THEY NOW USE A DIFFERENT BULB, HOWEVER NOTHING WAS COVERED BY A RECALL. WHILE NO ACCIDENT OCCURRED IN OUR VEHICLE DUE TO HEADLIGHT FAILURE, THERE WAS A SIGNIFICANT POSSIBILITY OF AN ACCIDENT. THERE ARE MANY REPORTS ON THE INTERNET BY OTHER PRIUS DRIVERS OF THIS SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342966July 13, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM
2007 PRIUS (69K MILES). DRIVING ON HIGHWAY, ALL CAUTION LIGHTS CAME ON. TOWED TO DEALER AND DIAGNOSED WITH A 12-VOLT BATTERY ISSUE. $280 TO REPLACE THE BATTER. THREE WEEKS LATER, SAME CAUTIONS LIGHTS. GOT MOST TO CLEAR WITH A RESTART WITH THE EXCEPTION OF THE "MASTER CAUTION" AND THE "ENGINE CHECK" LIGHTS. DEALER SHOWED CODE OF "P0A93" AND STATED INVERTER COOLANT PUMP NEEDED TO BE REPLACED FOR ANOTHER $486. CHECK ONLINE SHOWS TOYOTA KNOWS ABOUT THE PRE-2006 ISSUES AND THAT MANY 2007 AND BEYOND OWNERS ARE RUNNING INTO THE SAME ISSUE AT VARIOUS MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342968July 13, 2010
EXTERIOR LIGHTING
2007 TOYOTA PRIUS HEADLIGHT FAILURE. THIS IS MY SECOND COMPLAINT. PROBLEM HAS EXISTED SINE 2008. HOW LONG WILL IT TAKE FOR ACTION? YOU HAVE OVER 400 COMPLAINTS ON THIS ISSUE. IT IS A REAL PROBLEM, AND UNSAFE. WILL SOMEONE NEED TO BE KILLED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342219July 12, 2010
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
2007 TOYOTA PRIUS. CONSUMER STATES ACCELERATOR AND BRAKE PROBLEMS *TGW THE CONSUMER STATED WHILE DRIVING THE VEHICLE, AT TIMES IT WOULD FEEL LIKE EITHER THE BRAKES MOMENTARILY DISENGAGED AND/OR THE VEHICLE WOULD SUDDENLY SURGED SLIGHTLY FOR A SECOND. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342356July 9, 2010
EXTERIOR LIGHTING
INTERMITTENT HID DRIVER SIDE HEADLIGHT OFF WHILE DRIVING. RECOVERS WITH RESTART OF ENGINE AND/OR TURNING HEADLIGHTS OFF AND ON AGAIN. WHEN ON IT IS DIMMER THAN THE PASSENGER SIDE LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341769July 7, 2010
EXTERIOR LIGHTING
THERE HAS BEEN REPEATED FAILURE OF ONE OR BOTH HEADLIGHTS SUDDENLY GOING OFF WITHOUT WARNING. THIS HAS OCCURRED NUMEROUS TIMES UNDER ALL DRIVING CONDITIONS - LOCAL, HIGHWAY, GOOD WEATHER AND BAD. THERE IS NO APPARENT ACTION THAT CAUSES THE HEADLIGHT FAILURE. SOMETIMES IT IS EITHER HEADLIGHT AND OTHER TIMES BOTH LIGHTS WILL FAIL. IT IS NOT A COMPLETE ELECTRICAL FAILURE IN THAT THE CAR STILL OPERATES AND THE DASH BOARD STAYS LIT. THERE WAS A BURNING ODOR AFTER THE LAST INCIDENT, BUT NO FIRE. THE CAR WAS SHUT OFF FOR A FEW MINUTES, RESTARTED AND DRIVEN AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341712July 6, 2010
EXTERIOR LIGHTING
2007 TOYOTA PRIUS WITH HID HEADLAMPS. LIGHT WORKS INTERMITTENTLY, TURNS ITSELF OFF AND ON WITHOUT ANY INPUT FROM THE DRIVER. COST OF REPLACEMENT BULB IS OBSCENELY HIGH AND THE PROCEDURE OF CHANGING THE BULB IS PROHIBITIVE FOR AN AVERAGE CAR OWNER. THE REPLACEMENT BULB APPEARS TO HAVE THE SAME PROBLEM. I HAVE OTHER MAKE OF CAR WITH HID BULBS WITHOUT ANY PROBLEM AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341454July 5, 2010
EXTERIOR LIGHTING
2007 TOYOTA PRIUS 30,000 MILES. INDIVIDUAL HID HEADLIGHTS SPONTANEOUSLY TURNS OFF. WILL COME BACK ON IF WE TURN LIGHTS OFF COMPLETELY AND THEN TURN BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341333July 3, 2010
SERVICE BRAKES, HYDRAULIC
WHEN I APPLY THE BRAKES THEY SEEM TO START TO BRAKE AND THEN THE CAR ACTUALLY GOES FASTER FOR A COUPLE SECONDS AND THEN IT BRAKES AGAIN. IT HAS ALWAYS DONE THIS AND HAS BEEN DISCONCERTING TO ME. IT JUST FEELS LIKE THE BRAKES ARE FAILING BUT THEN THEY KICK BACK IN. I GUESS AS I UNDERSTAND IT, ITS WHEN THE ABS KICKS IN, BUT IT SEEMS LIKE AN UNNECESSARILY LONG TIME FROM ANY OTHER CAR I HAVE DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341055July 1, 2010
SERVICE BRAKES, ELECTRIC, ELECTRONIC STABILITY CONTROL (ESC)
I OWN A 2007 PRIUS. I WAS DRIVING ON THE INTERSTATE WHEN A CAR IN FRONT OF ME STOPPED ABRUPTLY. WHEN I STEPPED ON THE BRAKE, THERE WAS A DELAY BEFORE IT ENGAGED. TO PREVENT RUNNING INTO THE CAR IN FRONT OF ME, I VEERED TO THE LEFT WHILE CONTINUING TO STEP DOWN ON THE BRAKE WITH MORE FORCE. WHEN IT ENGAGED, THE CAR WAS OUT OF CONTROL "FISH TAILING" FROM SIDE TO SIDE. IN AN EMERGENCY SITUATION, THERE IS NO ROOM FOR A DELAY. THIS CREATED A VERY DANGEROUS SITUATION WHICH COULD HAVE BEEN FATAL. I EXPERIENCED A SIMILAR DELAY WHILE DRIVING IN THE CITY, NOT ON A HIGHWAY. IT WAS THE SAME SENSATION OF THE BRAKES FAILING. WHEN ONE IS BRAKING IN AN EMERGENCY SITUATION, THIS IS TERRIFYING AND NOT ACCEPTABLE AND NOT SAFE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339876June 24, 2010
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THE HEADLIGHTS WOULD FAIL TO ILLUMINATE INTERMITTENTLY. THE DEALER REPLACED THE BULB, STATING IT WAS DEFECTIVE. THE MANUFACTURER ADVISED THEY WERE AWARE OF THE FAILURE AND PREVIOUSLY PROVIDED REIMBURSEMENT FOR THE LIGHT BULB BUT THE OFFER WAS NO LONGER EFFECTIVE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 37,432. UPDATED 10/27/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336257June 14, 2010
EXTERIOR LIGHTING
THE DRIVE SIDE HEADLIGHT RANDOMLY GOES OUT WHILE DRIVING. TURNING THE HEADLIGHTS OFF AND THEN BACK ON WILL RESOLVE THE PROBLEM. THIS HAPPENS MANY TIMES A MONTH. LAST OCCURRENCE WAS YESTERDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336294June 14, 2010
SERVICE BRAKES, HYDRAULIC
WHEN GOING OVER A SPEED BUMP OR A BUMPY ROAD, THE BRAKES SEEM TO FAIL MOMENTARILY, OR THE BRAKES FAIL TO RESPOND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335623June 10, 2010
SERVICE BRAKES, HYDRAULIC
WHEN CAR GOES OVER A BUMP IN THE PROCESS OF BRAKING, THE BRAKES MOMENTARILY DISENGAGE. THIS HAS BEEN AN ONGOING PROBLEM SINCE THE CAR WAS PURCHASED. THE DATE STATED BELOW SIMPLY IS THAT OF ITS LATEST MANIFESTATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334201June 2, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE SLOWING DOWN AT 25 MPH OVER A BUMP OR ROUGH SURFACE, THE CONTACT STATED THAT THE VEHICLE WOULD LUNGE FORWARD AND SURGE. SHE WOULD LOSE CONTROL FOR A BRIEF SECOND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT THE DEALER STATED THAT THE BEHAVIOR WAS NORMAL WITH THE BRAKES AND DID NOT REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 100. THE CURRENT MILEAGE WAS APPROXIMATELY 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334254June 2, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHENEVER DRIVING DOWN A HILL WHILE APPLYING THE BRAKE ASSIST LEVER, THE ENGINE WOULD REV. WHEN THE ENGINE REVVED, THE BRAKE ASSIST DOES NOT FUNCTION AND PRESSURE HAD TO BE APPLIED TO THE NORMAL BRAKE PEDAL IN ORDER TO KEEP THE VEHICLE FROM SURGING FORWARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THE VEHICLE WAS OPERATING AS NORMAL. THE FAILURE OCCURRED WHENEVER TRAVELING DOWN A HILL. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE CURRENT MILEAGE WAS APPROXIMATELY 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333936May 31, 2010
EXTERIOR LIGHTING, VISIBILITY
CONDENSATION IN 2007 PRIUS HEADLAMP FOR 6 MONTHS. I HAVE A PLATINUM EXTENDED WARRANTY IN EFFECT. TOYOTA WILL NOT REPAIR OR REPLACE THE DEFECTIVE HEADLAMP UNDER THE WARRANTY & WILL NOT ACKNOWLEDGE RESPONSIBILITY FOR AN OBVIOUS MANUFACTURER DEFECT THAT ACCORDING TO INTERNET RESEARCH IS A VERY COMMON PROBLEM IN TOYOTA VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332745May 29, 2010
EXTERIOR LIGHTING
2007 TOYOTA PRIUS HEADLIGHT FAILURES. PROBLEM FIRST APPEARED AFTER 3RD YEAR AFTER PURCHASE. THE DRIVER'S SIDE OR PASSENGER'S SIDE WILL GO OUT AFTER ABOUT 10 MINUTES OF DRIVING. I HAVE REPLACED THE BULBS 3 TIMES SO FAR AND STILL NO FIX. TOYOTA HAS RECENTLY REDUCED THE PRICE OF THEIR BULBS FROM $300 A PIECE TO $150 A PIECE WITH A $300 LABOR CHARGE, BUT ONLY WARRANTIES IT FOR 1 YEAR. WHICH IS STILL TOO EXPENSIVE AND NOT A SOLUTION TO THE PROBLEM, BUT A STALLING TACTIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333830May 29, 2010
EXTERIOR LIGHTING
2007 PRIUS HID HEADLAMP GOES OUT INTERMITTENTLY. ONE HAS ALREADY BEEN REPLACED UNDER WARRANTY AND THE OTHER IS NOW GOING OUT AFTER WARRANTY EXPIRED. HEADLAMPS SHOULD LAST MORE THAN THREE YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Prius