Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10364212November 5, 2010
EXTERIOR LIGHTING
I HAVE A 2007 PRIUS WITH HID HEADLIGHTS. ON AN INTERMITTENT BASIS, ONE OF THE HEADLIGHTS WILL NOT OPERATE OR WILL STOP OPERATING. TURNING THE LIGHTS OFF WITH THE SWITCH ON THE STALK WILL RESTORE OPERATION. NOT A GOOD THING TO HAVE TO DO ON A DARK TWO LANE RURAL ROAD ON A DARK NIGHT. AS AN EXAMPLE, YESTERDAY DURING A RAIN FILED DAY, THE HEADLIGHTS WERE TURNED ON AS REQUIRED BY MARYLAND LAW. WE WERE LEAVING TO DRIVE TO PA WHEN MY WIFE GOT IN THE CAR SHE NOTICED THE RIGHT HEADLIGHT WAS OUT. OFF AND ON DID NOT SEEM TO MAKE A DIFFERENCE. AFTER ARRIVING IN PA, I HAD TO DRIVE ON A DARK AND RAIN FILLED ROAD AND I BELIEVE THAT THE RIGHT LIGHT WAS WORKING BUT THE LEFT (DRIVER SIDE) WAS NOT. I WAS TAKING MY SON TO THE ER AND DID NOT HAVE TIME TO TROUBLE SHOOT THE PROBLEM. TODAY, IN THE MIDDLE OF THE DAY, BOTH HEADLIGHTS WERE FULLY FUNCTIONAL. I FIRST NOTICED THIS PROBLEM ABOUT 10 MONTHS AGO ON A NIGHT TRIP. THE PROBLEM HAS OCCURRED THREE OR FOUR TIMES OVER THE TIME PERIOD. I KNOW I WILL GET A HUGE BILL FROM TOYOTA TO REPLACE THE BULBS AND THAT MAY OR MAY NOT SOLVE THE PROBLEM. IT IS A HUGE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363981November 4, 2010
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT WAS DRIVING AT VARIOUS SPEEDS WITH THE HEADLIGHTS AND SUDDENLY THEY FAILED TO OPERATE. THE FAILURE OCCURRED WHENEVER THE HEADLIGHTS WERE TURNED ON. THE HEADLIGHTS WOULD FUNCTION WHEN THE SWITCH WAS TURNED ON AND OFF. THE DEALER WAS NOTIFIED OF THE PROBLEM AND INFORMED HIM THAT THE HEADLIGHT REPLACEMENT COST WAS $300. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS UNAVAILABLE. UPDATED 1/19/2010 *CN UPDATED 01/27/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363815November 3, 2010
EXTERIOR LIGHTING
I HAVE BEEN READING EXCESSIVE NUMBERS OF COMPLAINTS ON THE WEB REGARDING ISSUES WITH TOYOTA PRIUS HEADLIGHT ISSUES. SOME CONSUMERS HAVE PUT OUT OVER A THOUSAND DOLLARS, OTHERS HUNDREDS TO GET ISSUES RESOLVED AND IN SOME CASES APPEAR TO BE UNRESOLVED. I INQUIRED AT TOYOTA REGARDING THE ISSUE AND I WAS TOLD THERE IS NO CURRENT RECALL BUT IN THE EVENT ONE IS ORDERED, THOSE THAT HAVE PUT OUT HUNDREDS AND A THOUSAND PLUS WOULD PROBABLY BE REIMBURSED. HAS ANY INVESTIGATION BEEN CONDUCTED REGARDING THIS MATTER? IN MY OPINION, THIS IS A TRANSPORTATION SAFETY ISSUE WITH PEOPLE DRIVING DOWN THE ROAD NOT KNOWING WHEN OR IF THEIR HEADLIGHTS ARE GOING TO FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363935November 3, 2010
EXTERIOR LIGHTING
WE HAVE HAD MULTIPLE INTERMITTENT PROBLEMS WITH THE HID HEADLAMPS ON OUR 2007 TOYOTA PRIUS. BOTH LEFT AND RIGHT HAVE BEEN REPLACED ONCE. (AT LESS THAN 25,000 MILES.) THEY HAD BEEN SUDDENLY FAILING WHILE DRIVING. VERY SCARY SITUATION!!! NOW OUT OF WARRANTY, RIGHT LAMP INTERMITTENTLY FAILS. IT SEEMS TO WORK ON AND OFF WITHOUT ANY CLEAR REASON. DEALER DOES NOT SEEM TO HAVE CLEAR IDEA WHAT CAUSE MAY BE, BUT SAYS FIRST THING TO TRY IS TO REPLACE LAMP (>$400), IF THAT DOES NOT RESOLVE ISSUE, IT MAY BE A "CONTROL" MODULE AT >$1000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363595November 1, 2010
EXTERIOR LIGHTING
DRIVER SIDE HEADLIGHT GOES OFF RIGHT AFTER YOU TURN LIGHTS ON, CAN HARDLY DRIVE AT NIGHT, COSTS $400 TO FIX ONE HEADLIGHT AT DEALERSHIP $250 FOR LABOR AND $150 FOR LIGHT ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362747October 28, 2010
EXTERIOR LIGHTING
PREMATURE AND SIMULTANEOUS FAILURE OF 2007 TOYOTA PRIUS HEADLIGHTS. FIRST EXPERIENCED IN FALL OF 2009 (LOW MILEAGE), BUT NOW DANGEROUSLY FREQUENT. TOYOTA CLAIMS THIS IS NOT A DEFECT, BUT HAS NO EXPLANATION FOR THE SIMULTANEITY OF FAILURE AND IS ONLY REPLACING THE BULBS WITHOUT SHARING ANY COSTS. TEMPORARY REMEDY IS TO SWITCH THE LIGHTS OFF AND BACK ON AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362812October 28, 2010
EXTERIOR LIGHTING
NOTICE HID HEADLINE ON MY 2007 TOYOTA PRIUS STARTED TO TURNOFF AUTOMATICALLY. LIGHTS DO NOT STAY ON AT ALL. THEY TURN OFF AFTER A MINUTE OR SO. I HAD TO ORDER NEW HEADLIGHT. NOT SURE IF PROBLEM WILL CONTINUE. I'M NOT ABLE TO DRIVE MY CAR AT NIGHT DUE TO THIS PROBLEM. ESTIMATED COST TO REPAIR IS $500.00! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362803October 28, 2010
EXTERIOR LIGHTING
TOYOTA PRIUS HEADLIGHT SYSTEM FAILURE. LIGHTS FLICKER ON / OFF. NO APPARENT CAUSE. VERY DANGEROUS. FREQUENCY IS DAILY AND MULTIPLE TIMES PER DAY. MANY OTHER OWNERS REPORT THAT REPLACING THE HID BULB AT $500 - $1,000 IS NOT THE SOLUTION. PROBLEM RETURNS. APPEARS PROBLEM IS IN BALLAST OR COMPUTER. DEALERS WILL NOT REPLACE BALLAST UNTIL THEY HAVE ALREADY COLLECTED $500 FOR BULB REPLACEMENT. THEN WANT ANOTHER $500 FOR BALAST REPLACEMENT. TRUE SYSTEM CAUSE HS NOT BEEN CONFIRMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363317October 27, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
FOR SOME TIME I HAVE BEEN TELLING THE DEALER THAT I HAVE BEEN INFORMED THAT ONE OF MY HEADLIGHTS IS OUT BUT WHEN THEY LOOK AT IT AT A LATER TIME THEY ARE WORKING. I SUSPECT THAT THEY HAVE BEEN DOING THIS FOR A LONG TIME. NOW IT APPEARS THAT THERE IS A PROGRESSION. BOTH HEADLIGHTS UNEXPECTEDLY TURNED OFF PLUNGING ME INTO TOTAL DARKNESS WHILE DRIVING AT 70 MILES PER HOUR ON AN INTERSTATE HIGHWAY AT 5:00 IN THE MORNING. I FOUND MYSELF HURTLING ALONG IN TOTAL DARKNESS. I TURNED THE LIGHT SWITCH TO THE OFF POSITION AND TURNED IT BACK ON AND THE LIGHTS CAME ON AGAIN BUT THEY WENT OFF AGAIN A FEW MILES LATER AND I WENT THROUGH THE SAME PROCESS TO GET THEM TO COME ON. THE SITUATION HAPPENED AT LEAST 5-6 MORE TIMES BEFORE I REACHED MY DESTINATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361908October 23, 2010
EXTERIOR LIGHTING
THE HID HEADLIGHTS ON THE 2007 PRIUS BEGAN TO FAIL JUST AFTER 36K MILES ON THE CAR. THE DRIVER SIDE LIGHT TURNED OFF, BUT CAM BACK ONCE THE LIGHTS WERE TURNED OFF BRIEFLY. THE LIGHT WOULD ALSO FLICKER ON A REGULAR BASIS. NOW AT 50K MILES, THE PASSENGER SIDE LIGHT DOES THE SAME BEHAVIOR. WHAT MAKES THIS A HAZARD IS THE REPLACEMENT COST OF THE BULBS. I WAS QUOTED $400 FOR A SINGLE BULB REPLACEMENT. CLEARLY UNREASONABLE, BUT THEN DOING SOME RESEARCH ON THE WEB INDICATES MY DEAL WAS OFFERING ME A GOOD DEAL. THUS FAR I HAVE NOT REPLACED THE BULBS, BUT WILL HAVE TO DO SO SOON. IN MY MIND TOYOTA HAS A SIGNIFICANT DESIGN FLAW IN THEIR HID HEADLIGHTS IN THE PRIUS, AS THESE LAMPS SHOULD OUTLAST THE CAR... CONSUMERS EVERYWHERE REPORT OTHERWISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361639October 21, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE PASSENGER SIDE HID HEADLIGHT ON OUR 2007 TOYOTA PRIUS GOES ON AND OFF WHILE DRIVING. TOYOTA HAS SENT US A LETTER ADVISING US THAT THEY ARE AWARE OF THE PROBLEM AND ARE WILLING TO REPAIR THE PROBLEM BY OFFERING US THE BULB AT HALF PRICE, APPROXIMATELY $150. HOWEVER, AFTER DOING SOME RESEARCH I HAVE READ THAT THE BULB MAY NOT BE THE PROBLEM AND REPAIRS COULD TOTAL $2000. SINCE THE PROBLEM OCCURS WITHOUT WARNING I AM CONCERNED THAT AT SOME POINT THE OTHER HEADLIGHT COULD FAIL AND CAUSE TOTAL LOSS OF VISION AT NIGHT RESULTING IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361375October 20, 2010
EXTERIOR LIGHTING
HID HEAD LAMPS GO OUT AT RANDOM TIMES ON MY 2007 TOYOTA PRIUS. CAR HAS 67000 MILES ON IT. DEALER SAYS BULBS ARE ABOUT TO FAIL AND NEED REPLACED. COST IS OVER $500. THE LIGHTS WILL WORK FINE FOR SEVERAL DAYS OR WEEKS THEN WILL JUST STOP WORKING. I HAVE BEEN ON A DARK ROAD AND BOTH LIGHTS WENT OUT. YOU HAVE TO TURN THE LIGHTS ON AND OFF TO GET THEM TO WORK AGAIN. THIS SEEMS ODD THAT THE BULBS WILL WORK FOR A PERIOD OF TIME THEN STOP WORKING. ONE OR BOTH WILL STOP WORKING - NO CONSISTENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360965October 17, 2010
EXTERIOR LIGHTING
RIGHT PASSENGER HEADLIGHT FAILS TO COME ON CONSISTENTLY. IT STARTS AND STOPS. SOMETIMES IT COMES ON, AND THEN WITHOUT WARNING, IT WILL FLICKER OFF. TURNING THE LIGHTS ON AND OFF WILL OCCASIONALLY REMEDY THE SITUATION, BUT ONLY TEMPORARILY. HAVE DONE RESEARCH AND THIS SEEMS TO BE A VERY BIG PROBLEM WITH TOYOTA PRIUS MODELS AROUND YEAR 2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360413October 14, 2010
EXTERIOR LIGHTING
I OWN A 2007 TOYOTA PRIUS AND HAVE RECENTLY EXPERIENCED THE HEADLIGHTS FLICKERING AND THAN GOING COMPLETELY OFF IF YOU TURN THE SWITCH OFF AND THAN BACK ON THEY WORK AGAIN. IT FIRST STARTED WITH THE PASSENGER SIDE AND THAN WENT TO THE DRIVER SIDE AND THAN BOTH LIGHTS WENT OUT TOGETHER. THIS IS A SAFETY HAZARD TO SAY THE LEAST AND TOYOTA NEEDS TO AT BEST NOTIFY THEIR CONSUMERS OF THIS PROBLEM AND AT LEAST ASSIST WITH THE COST TO REPAIR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360579October 14, 2010
EXTERIOR LIGHTING
PASSENGER HEADLAMP, TURNS OFF AND HAVE TO TURN LIGHTS OFF AND ON TO GET IT TO COME BACK ON. THIS HAPPENS CONSTANTLY. THE DRIVER ONE DID THE SAME THING WAS REPLACED BECAUSE OF WARRANTY BUT NOW MY WARRANTY HAS EXPIRED. OBVIOUSLY THIS IS A DEFECT BUT THEY WANT $300. TO REPLACE BULB. RIDICULOUS PRICE SOUND BE COVERED BECAUSE THEY SAID FIRST ONE WAS A FAULTY BULB AND NOW THE SAME PROBLEM WITH THE OTHER ONE. I HAVE VEHICLES 10 YRS OLD AND NOT CHANGED ANY OF THE HEADLAMPS. CLEARLY THIS IS NOT NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360271October 13, 2010
EXTERIOR LIGHTING
DRIVER SIDE HEADLIGHT INTERMITTENT. HEADLIGHT FLICKERS AND GOES OUT. TURN HEADLIGHTS OFF AND BACK ON AND IT COMES BACK ON AND WORKS FINE FOR A FEW DAYS. THEN IT STARTS ALL OVER AGAIN, GOES OUT AND I HAVE TO CYCLE ON AND OF THE HEADLIGHTS TO GET IT TO WORK AGAIN. NO IN DEALER AND THEY CLAIM I NEED A NEW HID LAMP AT $280 FOR REPLACEMENT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360310October 13, 2010
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. SINCE JANUARY OF 2008 THE RIGHT HEADLIGHT FAILED INTERMITTENTLY WHEN THE HEADLIGHT SWITCH WAS TURNED OFF FOR A FEW SECONDS IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE LIGHT BULB ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT WAS CONCERNED THAT THE LIGHT BULB FAILURE WAS A MANUFACTURERS DEFECT; THEREFORE, HE SHOULD NOT PAY FOR THE REPAIR. THE MANUFACTURER WILL BE CONTACTED. THE HEADLIGHT WASN'T REPAIRED. THE FAILURE MILEAGE WAS 20,000. THE CURRENT MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360372October 13, 2010
EXTERIOR LIGHTING
I HAVE A 2007 TOYOTA PRIUS. ABOUT SEVEN MONTHS AGO THE HEADLIGHT ON THE PASSENGER SIDE OF THE CAR STARTED GOING ON AND OFF. AT MY LAST 5,000 CHECK UP, I WAS TOLD THE LIGHT WOULD EVENTUALLY GO OUT COMPLETELY, AND THAT TOYOTA KNEW THERE WAS A DEFECT AND THEY WOULD REIMBURSE THE $350+ THAT IT WOULD COST TO REPLACE IT. BUT AT THAT TIME I COULDN'T AFFORD TO REPLACE IT AND IT WOULD HAVE TAKEN SEVERAL MONTHS TO GET REIMBURSED. I TOOK MY CAR IN LAST WEEK, THE LIGHT NOW IS OUT MORE THAN IT'S ON AND I WAS TOLD TOYOTA NO LONGER REIMBURSED FOR REPLACING THE DEFECTIVE HEADLIGHT. I FEEL THIS IS A GREAT SAFETY HAZARD, IT'S DEFINITELY DEFECTIVE AND VERY EXPENSIVE TO FIX. TOYOTA ISN'T DOING ANYTHING TO FIX THE PROBLEM, BUT EXPECT THE CUSTOMER TO PAY FOR THERE DEFECTIVE PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360379October 13, 2010
EXTERIOR LIGHTING
I HAVE A 2007 TOYOTA PRIUS WITH 98,000 MILES AND THE RIGHT HID HEADLIGHT GOES OUT INTERMITTENTLY. IF YOU TURN THEM OFF AND BACK ON THEY WORK AGAIN. IT IS OBVIOUS THAT THE BULB IS NOT BURNT. IT APPEARS TO BE SOME TYPE OF ELECTRICAL PROBLEM WITH TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360185October 12, 2010
SERVICE BRAKES, ELECTRIC, ENGINE AND ENGINE COOLING
I HAVE A 2007 TOYOTA PRIUS THAT IS APPROACHING 36,000 MILES SOON. ITS BRAKES STUTTER WHEN I TRY TO COME TO A SMOOTH STOP. ITS ENGINE ALSO VIBRATES EXCESSIVELY AS IF ITS MISFIRING, WHEN IDLING. THE SYMPTOMS DO NOT HAPPEN ALL THE TIME, BUT THEY HAPPEN FREQUENTLY. I HAVE TAKEN THE CAR TO THE LOCAL DEALERSHIP SEVERAL TIMES, BUT THEY HAVE NOT BEEN ABLE TO FIX THE PROBLEMS PERMANENTLY. AFTER MY MOST RECENT VISIT TO THE DEALER, THEY CLAIMED THEY COULD NOT REPLICATE THE BRAKE STUTTER SYMPTOMS AND THAT THE CAR\'S COMPUTER HAD NO RECORD OF IT MISFIRING. IF YOU DO A GOOGLE SEARCH ON THE INTERNET ABOUT "2007 PRIUS BRAKE STUTTER PROBLEMS", IT APPEARS TO HAVE HAPPENED TO MANY OTHER PEOPLE. PLEASE HELP. I WANT THE PROBLEM FIXED, OR THE VEHICLE REPLACED. THERE HAS BEEN NO PHYSICAL DAMAGE NOR CRASHES NOR INJURIES. HOWEVER, I AM CONCERNED THAT SUCH SYMPTOMS DETRACT FROM THE VALUE OF THE AUTOMOBILE, OR AT WORST MAY RESULT IN AN ACTUAL CRASH AND INJURIES LATER ON. THE SYMPTOMS ARE A DISTRACTION AND ANNOYANCE WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Prius