Toyota Prius Complaints (2005)

1,051 consumer complaints on file.

#10156256April 19, 2006
ENGINE AND ENGINE COOLING
CONSUMER COMPLAINT CONCERNING 2005 PRIUS ENGINE STALLING. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155556April 17, 2006
AIR BAGS, STRUCTURE, SERVICE BRAKES, ELECTRIC
I WAS INVOLVED IN A LOW-SPEED ACCIDENT IN WHICH THE BRAKES IN MY CAR (2005 TOYOTA PRIUS) DID NOT SLOW OR STOP THE CAR AND CAUSED ME TO RUN INTO THE BACK OF ANOTHER VEHICLE. NO ONE WAS INJURED, THE AIRBAGS DID NOT DEPLOY AND THERE WAS NO DAMAGE TO THE VEHICLE MY CAR COLLIDED WITH. THE EXTERIOR DAMAGE TO MY CAR WAS ESTIMATED APPROXIMATELY $6700. SOON AFTER, I WAS NOTIFIED BY THE INSURANCE COMPANY THAT MY CAR WAS TOTALED DUE TO DAMAGE SUSTAINED TO THE HYBRID SYSTEM. I REQUESTED THAT THE EVENT DATA RECORDER BE DOWNLOADED TO DETERMINE IF THERE HAD BEEN A FAILURE IN THE BRAKE SYSTEM. MY INSURANCE COMPANY REFUSED AND TOYOTA APPEARS TO HAVE IGNORED MY REQUEST. I ALSO FIND IT DISTURBING AND CURIOUS THAT THE FRONT END AND HENCE THE HYBRID SYSTEM WAS DESTROYED BEYOND REPAIR IN AN ACCIDENT SO MINOR THAT THE POLICE WOULD NOT EVEN GIVE IT A REPORT NUMBER. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10153749March 26, 2006
ENGINE AND ENGINE COOLING
ENGINE STALLS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152389March 10, 2006
VISIBILITY
THE AUTOMATIC DIMMING REAR-VIEW MIRROR IN MY 2005 TOYOTA PRIUS DIMS RANDOMLY. IT HAS SUPPOSEDLY BEEN REPLACED BY THE DEALER WITH NO NOTICEABLE IMPROVEMENT. IT RESPONDS TO BLUE-TINTED (WHITER) HEADLIGHTS, BUT DOES NOT DIM WHEN A STANDARD YELLOWISH HEADLIGHT IS SHINING INTO THE MIRROR. THIS IS EXTREMELY DANGEROUS AND DISTRACTING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151801March 4, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ENGINE AND ENGINE COOLING:ENGINE
2005 TOYOTA PRIUS: IN SLIPPERY CONDITIONS, WHEN A FRONT WHEEL SLIPS, BOTH WHEELS STOP ROTATING AND THEN THE WHEEL THAT DID NOT SLIP IS GIVEN POWER. THIS TAKES ABOUT 1 SECOND. DURING THAT TIME THE MOTOR HAS SHUT DOWN, LOSING SUBSTANTIAL FORWARD MOMENTUM. IF THE SECOND WHEEL SLIPS,THE PROCESS IS REPEATED GIVING THE ORIGINAL WHEEL POWER. THE 1 SECOND TIME INTERVAL OCCURS AGAIN AND MORE FORWARD MOMENTUM IS LOST. ON A SLIPPERY HILL, THIS BASICALLY STOPS THE FORWARD MOTION OF THE AUTO VERY QUICKLY. IF BOTH WHEELS CONTINUE TO SLIP,THE AUTO JUST SITS THERE , WITH THE ELECTRIC MOTOR STARTING AND STOPPING AS THE POWER IS SWITCHED BETWEEN FRONT WHEELS. IF THERE ARE CARS BEHIND YOURS, THEN BACKING UP IS IMPOSSIBLE. IF THE WIFE AND KIDS ARE IN A BAD NEIGHBOR HOOD AND THIS HAPPENS,THAT COULD MEAN REAL TROUBLE. THE CONDITION IS TOTALLY UNACCEPTABLE. ALL THE PRIUS' SHOULD BE RECALLED AND THE TRACTION CONTROL REPROGRAMMED TO ALLOW REDUCED POWER TO THE SLIPPING WHEEL, NOT ZERO POWER. THIS WILL TEND TO MAINTAIN FORWARD MOMENTUM AND KEEP THE MOTOR FROM SHUTTING DOWN. I SPOKE TO THE ORIGINAL DEALER AND THEY CLAIMED NO KNOWLEDGE OF THE DESIGN FLAW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151421February 28, 2006
SUSPENSION
MY 2005 PRIUS HAD A FLAT TIRE LAST WEEK, I TOOK IT TO A TIRE SHOP TO FIND OUT ALL FOUR TIRES WERE WORN DUE TO ALIGNMENT PROBLEMS WITH THE CAR. I HAVE HAD IT SERVICED EACH TIME AT THE DEALER WHERE I PURCHASED THE CAR AND THEY ROTATED THE TIRES ONCE, I THOUGHT THEY HAD TWICE. IN ANY EVENT THEY SAID I MUST HAVE HIT A LARGE POTHOLE WITH MY REAR TIRE, BECAUSE IT WAS THE WORST. ALL FOUR TIRES HAD WORN UNEVENLY. THE ORIGINAL TIRE DEALER I TOOK THE CAR TO SAID THIS WAS A COMMON PROBLEM WITH THE CAR AND THE SECOND TIRE DEALER WHERE I HAD THE ALIGNMENT DONE AND NEW TIRES PUT ON SAID IT WAS A COMMON PROBLEM. THEY HAVE DEVELOPED A SHIM FOR REAR WHEEL ALIGNMENT AND SAID IT WAS A VERY COMMON PROBLEM WITH THE PRIUS. THEY ALSO SAID THEY COULD SEE NO EVIDENCE OF AND DAMAGE BY A POTHOLE OR ANYTHING ELSE. I FELT BAD THE DEALER WOULD NOT OWN UP TO THE PROBLEM. I KNOW I DIDN'T ROTATE TIRES AS OFTEN AS I SHOULD HAVE, BUT I HAVE A MERCURY AND FORD THAT HAVE THEIR TIRES ROTATED ABOUT EVER 15,000 MILES. I GET GREAT TIRE WEAR AND HAVE HAD NO PROBLEMS. BY TIME I GOT THE ALIGNMENT AND THE TIRES I WAS INTO IT OVER $500.(THAT'S A LOT OF GAS). THE TIRE DEALERS SAID IT WAS THE CAR MORE THAN THE TIRES. I HAVE HAD TOYOTAS IN THE PAST AND WAS VERY DISSAPOINTED IN THEIR RESPONSE TO THIS ONE. I HAVE SORT OF LOST CONFIDENCE IN THIS CAR AND EVEN DISCUSSED GETTING A DIFFERENT CAR WITH THE DEALER BUT THEY WERE UNWILLING TO DISCUSS THAT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150734February 21, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED THE CONSOLE SHOWED WHETHER THE VEHICLE WAS RUNNING ON ENGINE POWER OR ELECTRICAL POWER. SINCE PURCHASE THE VEHICLE HAS NOT OPERATED ON ELECTRICAL POWER AT LOW SPEEDS. THE DEALERSHIP DETERMINED THERE IS NOTHING WRONG WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150821February 9, 2006
STRUCTURE
2005 TOYOTA PRIUS, WHEN DRIVING AT NIGHT THERE IS A GREEN STREAK OF LIGHT ABOUT SEVEN INCHES ACROSS AND ABOUT AN INCH HIGH ON WINDSHIELD. *TS THIS STREAK OBSCURES THE CONSUMER'S VISION. THE CONSUMER BELIEVES THE LIGHT COMES FROM THE LIGHT THAT IS PROJECTED ONTO THE DASH AND THAT THE DASH IS NOT CONFIGURED PROPERLY. THE CONSUMER CONTACTED BOTH THE DEALER AND MANUFACTURER AND THEY BOTH INDICATED THAT THE LIGHT WAS NORMAL. *NM UPDATED 03/28/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149704February 8, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED THE HIGH BEAM HEADLIGHTS ILLUMINATE THE TREE LIMBS 8 FEET ABOVE THE ROAD, BUT NOT THE ROAD. THE DEALERSHIP DETERMINED THE VEHICLE MET MANUFACTURER SPECIFICATIONS AND NO REPAIRS WERE NECESSARY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND IT WAS DETERMINED ADJUSTMENTS CANNOT BE MADE TO THE HEADLIGHTS. UPDATED 2/24/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149190February 1, 2006
ELECTRICAL SYSTEM
MY 2005 PRIUS HAD ENGINE FAILURE WHILE TRAVELING AT HIGH SPEED ON THE HIGHWAY. I PULLED OVER AND HAD TO GET THE CAR TOWED, AND THE COMPUTER RESET. I SOON AFTER LEARNED OF A RECALL, AND NOW I AM TOLD THAT MY CAR DOES NOT QUALIFY FOR THE RECALL. I THINK IT IS UNSAFE, AND I WANT THE COMPUTER PROBLEM REMEDIED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149006January 30, 2006
VISIBILITY:WINDSHIELD
I WOULD LIKE TO REQUEST A RECALL OF THE 2005, TOYOTA PRIUS. WHEN I AM DRIVING AT NIGHT THERE IS A GREEN STREAK OF LIGHT ABOUT SEVEN INCHES ACROSS AND ABOUT AN INCH HIGH ON WINDSHIELD, DIRECTLY IN MY LINE OF VISION. IT IS DANGEROUS BECAUSE IT OBSCURES SOME OF MY VISION AND IT IS DISTRACTING. THE GREEN STREAK OF LIGHT APPEARS TO COME FROM THE LIGHT THAT IS PROJECTED ONTO THE DASHBOARD TO SHOW THE MPH. APPARENTLY, THE DASHBOARD IS NOT CONFIGURED PROPERLY, AND SOME OF THAT LIGHT SHINES PAST IT ONTO THE WINDSHIELD. I HAVE CONTACTED BOTH O LOCAL TOYOTA DEALERS ABOUT THIS PROBLEM. NEITHER WOULD FIX IT. BOTH SAID THE GREEN STREAK OF LIGHT ON THE WINDSHIELD AT NIGHT WAS NORMAL FOR THE TOYOTA PRIUS. SO I CALLED THE MAIN TOYOTA OFFICE IN TORRANCE, CA, AND THEY SAID THE SAME THING. ALSO, THEY STATED IT WAS PART OF THE PRIUS DESIGN, THAT WAS THE WORD THEY USED - DESIGN. THEY FURTHER INDICATED THEY WERE AWARE OF THE PROBLEM, AND THEY THERE WAS NO SOLUTION IN PLACE FOR IT. THEY OFFERED NO HELP OR SUGGESTED WHATSOEVER FOR FIXING THIS DANGEROUS PROBLEM. THE GREEN STREAK OF LIGHT PARTIALLY OBSTRUCTS THE DRIVER'S VISION AT NIGHT, MAKING IT A SAFETY HAZARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148887January 28, 2006
ENGINE AND ENGINE COOLING
2005 TOYOTA PRIUS WENT INTO A SUDDEN ENGINE STALLING MODE. I DO REALIZE THAT TOYOTA HAS A RECALL ON SUCH VEHICLES, BUT THE TOYOTA DEALERSHIP THAT I TOOK IT TO, THE SAME PLACE WHERE I BOUGHT THE VEHICLE, THAT HAD A "PRIUS EXPERT" HAS BEEN DIAGNOSING THIS PROBLEM FOR A DAY WITH NO ANSWERS / ANTICIPATED FIX DATE. THIS IS ANNOYING TO SAY THE LEAST, AS TOYOTA DOES NOT SEEM TO HAVE TAKEN THE TIME TO TRAIN IT'S DEALERSHIPS ON THEIR OWN RECALL INFORMATION. I COULD STEER AND OPERATE THE VEHICLE IN ELECTRIC ONLY MODE. PRESSING THE POWER KEY WOULD NOT POWER OFF THE CAR. HENCE THE BATTERY STARTED TO DRAIN. OPENING THE PASSENGER DOOR AND PRESSING THE POWER KEY, SEEMED TO HAVE BEEN ABLE TO STOP THE CAR, NOT SURE WHETHER THIS WAS TIMING, OR SOME COINCIDENCE. STARTING THE CAR AGAIN, MADE THE GASOLINE ENGINE COME ON FOR THE PURPOSE OF REPLENISHING THE CHARGE FOR THE BATTERY, WITH THE DASH STILL DISPLAYING THE SAME ISSUES. ALSO, PRESSING THE ACCELERATOR AGAIN, DOES NOT RAISE THE RPM OF THE GASOLINE ENGINE. ITS STALLING CONTINUES AFTER A POWER CYCLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148574January 25, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MONITORED THE FUEL GAUGE ON THE DASHBOARD OF 2005, TOYOTA PRIUS IN ORDER TO KNOW WHEN WAS RUNNING LOW ON FUEL. HAS BEEN KEEPING A LOG OF FUEL CONSUMPTION, MPG AND MILES DRIVEN. TYPICALLY, IHE FILLED UP THE TANK WHEN THE DISPLAY SHOWED ONLY 2 OR 3 BARS REMAINING OUT OF 10 BARS WHEN FULL. BASED ON THE CARS 11.9 GALLON CAPACITY EACH BAR SHOULD INDICATE APPROXIMATELY 1.19 GALLONS OF FUEL. IN THE PAST IT HAS TAKEN 7-8 GALLONS TO FILL UP THE TANK WHEN THE DISPLAY GOT DOWN TO 2 OR 3 BARS. HOWEVER, THERE HAVE BEEN SEVERAL OCCASIONS WHERE IT HAS ONLY TAKEN 4.5 GALLONS TO FILL IT UP. ALSO THERE WERE 4 INSTANCES WHEN ATTEMPTING TO FILL TANK UP AFTER THE DISPLAY SHOWED 2 BARS REMAINING, AND IT ONLY ALLOWED ME TO PUMP 3 GALLONS OF FUEL BEFORE THE PUMP SHUT OFF. AS MUCH AS I TRIED COULD NOT GET ANY MORE FUEL TO GO INTO THE TANK. WHEN I STARTED THE CAR IT ONLY SHOWED 6 BARS ON THE DISPLAY. I DROVE AROUND THE BLOCK AND PULLED INTO THE SERVICE STATION AGAIN AND ATTEMPTED TO PUT IN MORE FUEL. IT ONLY TOOK ABOUT .2 OF A GALLON, BUT THIS TIME THE DISPLAY SHOWED 10 BARS. IT SEEMED OBVIOUS THAT SOMETHING WAS WRONG WITH THE FUEL TANK SENSOR SYSTEM. A FUEL GAUGE SHOULD PROVIDE AN ACCURATE INDICATION OF THE NUMBER OF GALLONS OF FUEL REMAINING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148728January 25, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
GASOLINE PUMP REGULARLY SHUTS OFF SEVERAL GALLONS SHORT OF FULL AND WILL NOT ALLOW CONTINUED FILLING WITHOUT REMOVING THE NOZZLE FROM BEYOND THE RUBBER SEAL. THE ONLY WAY TO KNOW WHEN THE TANK IS FULL IS TO WATCH AND LISTEN. OFTEN WHEN THE TANK APPROACHES FULL AND THE NOZZLE IS SHUT OFF THE GAS OVERFLOWS FROM THE TANK SPILLING A CUP OR PERHAPS MORE OF GAS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148380January 23, 2006
ELECTRICAL SYSTEM
WHILE DRIVING ON THE FREEWAY AT SPEEDS UP TO 65 MPH PULLED OFF AND WENT THROUGH A SMALL TOWN. AFTER COMING TO A STOP LIGHT STARTED TO PRESS THE GAS PEDAL TO ACCELERATE AND THE RED TRIANGLE WITH AN EXCLAMATION MARK LIT UP ON THE DASHBOARD, AND THEN THE SMALL CAR WITH EXCLAMATION MARK CAME ON THE LCD SCREEN. THE CAR DIDN'T STALL NOR LOOSE POWER, BUT I PULLED OVER TO CHECK AND SEE WHAT THE OWNER'S MANUAL SAID. IT STATED TO CONTACT THE DEALER. HAD THE CAR TOWED. TRIED TO POWER OFF AND ON TWICE BUT THE ICONS STILL REMAINED, AND ON THE LCD STATED A PROBLEM EXISTED. ALSO, IT SEEMED T WHEN I POWERING ON/OFF THE ENGINE DID NOT KICK IN AS USUAL. HOWEVER, I AM NOT SURE , IF I LEFT THE CAR POWERED ON LONG ENOUGH BECAUSE IT USUALLY TOOK 20-30 SECONDS BEFORE ENGINE KICKED IN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148142January 19, 2006
UNKNOWN OR OTHER
DT: THE CONSUMER STATED THERE WAS NO ALARM TO ALERT HIM THE EMERGENCY BRAKE WAS ON. THE MANUFACTURER HAS BEEN CONTACTED. *JB UPDATED 07/03/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148042January 18, 2006
ENGINE AND ENGINE COOLING:ENGINE
I TOOK MY PRIUS IN FOR RECALL, NOTED IN PE05029, ON OR ABOUT DECEMBER 9, 2005. I HAD NO PROBLEMS WITH THE PRIUS BEFORE THE RECALL BUT DID THE RECALL BECAUSE OF THE PROBLEMS OTHERS WERE HAVING. I HAD 25,000 MILES WITH NO PROBLEMS BEFORE I TOOK THE CAR TO TOYOTA TO DO THE RECALL. SINCE THEN ON TWO OCCASIONS, ON OR ABOUT JANUARY 14, 2006 AND ON OR ABOUT JANUARY 16, 2006, I HAVE HAD THE ENGINE START TO REV UP WHILE AT A STOP LIGHT WITH MY FOOT ON THE BRAKE. I DRIVE USING ONLY ONE FOOT SO THE GAS PEDAL DID NOT HAVE ANYTHING. THE ENGINE SEEMED TO REV TO ABOUT 2000 RPMS. THIS IS AN ESTIMATE ON MY OWN PART FROM THE SOUND AND NOT A MEASUREMENT. ON THE FIRST OCCASION I TURNED OFF THE CLIMATE CONTROL AS I WAS PROCEEDING TO SHUT DOWN THE CAR AND THE ENGINE RETURNED TO NORMAL IDLE AND THEN TURNED OFF AS IT NORMALLY WOULD AT A STOP LIGHT. I LEFT THE CLIMATE CONTROL OFF AND CONTINUED TO DRIVE WHEN THE LIGHT TURNED GREEN AND HAD NO MORE PROBLEMS THAT DAY. ON THE SECOND OCCASION I EASED UP SLIGHTLY ON THE BRAKE PEDAL TO SEE IF THE ENGINE WAS ACTUALLY PROPELLING THE CAR FORWARD AND THE CAR MOVED FORWARD BUT NO STRONGER THAN IT NORMALLY DOES WITH THE ELECTRIC MOTOR. SO, THE ENGINE ALTHOUGH REVVING UP SEEMED TO BE DISCONNECTED FROM THE DRIVE TRAIN. I BELIEVE I NOTICED ON BOTH OCCASIONS THAT THE BATTERY WAS FULLY CHARGES WITH NO WHITE SPACE AT THE TOP AS USUAL. PROBABLY BECAUSE THE ENGINE RUNS MORE ANYWAY SINCE THE RECALL AS CAN BE NOTED BY THE LOSS IN FUEL ECONOMY. I REPORTED IT TO THE DEALERS SERVICE REPRESENTATIVE THAT I TOOK THE CAR IN FOR RECALL AND WAS TOLD THAT UNLESS IT WAS A REPEATABLE PROBLEM THEY PROBABLY WOULD NOT BE ABLE TO FIND ANYTHING. I REQUESTED THAT HE REPORT IT TO TOYOTA ANYWAY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147159January 7, 2006
ENGINE AND ENGINE COOLING
I TOOK MY TOYOTA PRIUS IN FOR THE RECALL NOTED IN PE05029 AND SINCE HAVE LOST 8 MILES PER GALLON IN PERFORMANCE. I CONTACTED TOYOTA CUSTOMER SERVICE TO LET THEM KNOW AND ASKED IF THEY COULD TELL ME IF OTHER CUSTOMERS WERE EXPERIENCING THE SAME PROBLEM. THE REPLY WAS THAT CUSTOMER SERVICE INFORMATION IS PROPRIETARY AND THAT THEY WOULD RECORD MY COMPLAINT BUT COULD GIVE ME NO FURTHER INFORMATION. I AM NOT SURE THE CAR WOULD STILL MEET THE EPA MILEAGE RATING ORIGINALLY GIVEN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146927January 4, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CRITICAL SAFETY CONCERN IS NOTED AS FOLLOWS: ON OCTOBER 21, 2005, I WAS TRAVELING WITH THE CRUISE CONTROL ACTIVE AT 55 MILES PER HOUR. UPON APPROACHING A SLOWER VEHICLE AND CHECKING TRAFFIC, I PROCEEDED TO ACCELERATE THE VEHICLE IN AN ATTEMPT TO QUICKLY PASS THE VEHICLE DRIVING BEFORE ME. UPON SUCCESSFUL PASSAGE OF THE VEHICLE, I LET OFF THE ACCELERATOR AND PRESSED THE BRAKES SEVERAL TIMES, BUT THE VEHICLE CONTINUED TO ACCELERATE UNDER FULL POWER. UNDER THE CONDITIONS, I TRIED TO QUICKLY DISRUPT THIS SAFETY CRITICAL ISSUE. TO THE BEST OF MY RECOLLECTION I TRIED TO SLOW THE VEHICLE BY PUSHING THE POWER BUTTON, MANIPULATING THE CRUISE CONTROL LEVER, AND PUTTING THE VEHICLE IN NEUTRAL. ALL ATTEMPTS WERE UNSUCCESSFUL. UNDER CONSIDERABLE DISTRESS, TRAVELING APPROXIMATELY 20 MILES OVER THE POSTED SPEED LIMIT AT THIS POINT, AND CONTINUING TO ACCELERATE, I ELECTED TO APPLY FULL BRAKING FORCE TO THE PRIUS WHILE "LABORING" THE VEHICLE TO A STANDSTILL ON THE GRAVEL SHOULDER OF THE ROAD. REGAINING MY COMPOSURE, I PUSHED THE POWER BUTTON, AND THE VEHICLE SHUTDOWN. THE CABIN OF THE MOTOR VEHICLE EXHIBITED A STRONG ODOR REMINISCENT OF ELECTRICAL MOTOR SMELL. NO ROOT CAUSE HAS BEEN FOUND TO DATE. VEHICLE WAS DRIVEN BY DEALER AND ISSUE WAS RE-CREATED DURING INITIAL TEST-DRIVE FROM PORTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146623December 31, 2005
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE A 2005 TOYOTA PRIUS. I GOT MY CAR 8-23-2005 AND ON 10-13-2005 I WAS HIT ON THE PASSENGER SIDE WHILE MAKING A LEFT HAND TURN. THE INTERSECTIONS WAS JUST AFTER A TRAFFIC CIRCLE, SIGNS WAS MISSING, IT WAS RAINING, DUSK AND THE PERSON WHO HIT ME DID NOT HAVE HER LIGHTS ON AND WAS DRIVING TOO FAST FOR CONDITIONS. MY CAR STOPPED, AND COULD NOT BE RESTARTED. IT WAS TOWED. I CALLED MY INSURANCE COMPANY AND WAS SENT TO A REPAIR FACILITY. AFTER SEVERAL DAYS THEY GOT MY CAR, BUT BECAUSE IT WOULD NOT START, TOWED IT TO A TOYOTA SHOP. IT SAT THERE FOR 10 DAYS, UNTIL I CALLED, THEN IT WAS SENT BACK TO THE REPAIR SHOP. IT TOOK 6 MORE WEEKS FOR THE CAR TO BE REPAIRED. ONE DELAY WAS IN GETTING THE SEAT-BELT, WHICH WAS SUPPOSED TO COME WITH THE SEAT, BUT DID NOT. IT HAD TO BE SHIPPED FROM JAPAN (I WAS TOLD). AFTER THE REPAIR WAS DONE, 9 WEEKS AFTER THE ACCIDENT, THE CAR WOULD NOT START. IT WAS TOWED TO ANOTHER TOYOTA DEALERSHIP. TWO WEEKS LATER, I AM TOLD THAT A WIRING HARNESS WAS THE PROBLEM. THIS HAS TO BE SHIPPED FROM JAPAN, AND THE EXPECTED DATE OF ARRIVAL IS 1-11-2006. MEANWHILE, I HAVE NOT HAD MY CAR FOR NEARLY 3 MONTHS. MY INSURANCE PAID FOR 30 DAYS OF A RENTAL CAR (I WAITED A WEEK TO GET THE RENTAL CAR), THEN I PAID FOR ANOTHER 4 WEEKS. I HAVE NOTIFIED TOYOTA 2 TIMES ABOUT THIS SITUATION. I HAVE CALLED THE DEALERSHIP, WHERE I HAVE A "SPECIAL" CUSTOMER CONVENIENCE CARD. THIS CARD ONLY SEEMS TO BE GOOD FOR PURCHASES, AND NOT FOR ACTUAL ASSISTANCE. I THINK PRIUS OWNERS NEED TO KNOW THAT THEIR CARS CAN ONLY BE REPAIRED AT A FEW LOCATIONS, AND MOST DEALERSHIPS CAN NOT REPAIR THEM PROPERLY. ADDITIONALLY, I THINK THE CAR HAS A SIGNIFICANT BLINDS POT, AS I AM FREQUENTLY SURPRISED BY OTHER CARS SUDDENLY APPEARING. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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