Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10441919December 30, 2011
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS
PASSENGER HEADLIGHT WENT OUT WHILE DRIVING. WHEN I WENT TO REPLACE IT THE NEXT DAY, THE LIGHT WAS WORKING. TODAY (DEC 30, 2011) PROBLEM OCCURRED AGAIN. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441659December 29, 2011
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING
HID LIGHT RANDOMLY GO OUT. SOMETIMES THE DRIVER SIDE, SOMETIMES THE PASSENGER SIDE...SOMETIMES BOTH. THEY USUALLY COME BACK ON BY TURNING THEM OFF AND BACK ON AT THE SWITCH. DEALER QUOTED $700 PER LIGHT TO FIX. RIDICULOUS FOR EARLY FAILURE OF A "UPGRADED" LIGHT OPTION THAT WE HAD TO PAY EXTRA FOR WHEN WE PURCHASED THE CAR. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441868December 28, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
APPROXIMATELY ONE WEEK AFTER HAVING MY BATTERY REPLACED BY A TOYOTA DEALERSHIP IN TEMECULA, CA THE DIGITAL DISPLAY ON MY DASHBOARD STOPPED WORKING AND NO LONGER DISPLAYED MY SPEED, GAS TANK GAUGE, TRIP MILEAGE OR TOTAL MILEAGE. AFTER ANOTHER WEEK OR SO PASSED, THE DISPLAY, OR CLUSTER DISPLAY, AS IT IS LISTED ON A TOYOTA REPAIR ESTIMATE FROM NOVEMBER 3, 2011, WOULD WORK INTERMITTENTLY BY AGAIN DISPLAYING MY SPEED, GAS TANK GAUGE, ETC. THE DISPLAY WOULD SOMETIMES WORK FOR A FEW HOURS AND THEN STOP WORKING, AND NOT WORK AGAIN FOR SEVERAL DAYS OR A WEEK OR MORE. CURRENTLY, IT THE DISPLAY CONTINUES TO WORK INTERMITTENTLY ONLY, CAUSING ME TO DRIVE FOR DAYS OR A WEEK OR MORE WITH NO VISUAL DISPLAY OF HOW FAST I AM DRIVING OR HOW MUCH GAS I HAVE REMAINING IN MY TANK. THIS FAILURE OF THE CLUSTER DISPLAY IS A HAZARD TO ME AND ESPECIALLY TO MY YOUNG TEENAGE DAUGHTER BECAUSE WE DO NOT KNOW FOR SURE HOW FAST WE ARE DRIVING OR HOW MUCH GAS WE HAVE REMAINING AT ANY GIVEN TIME WHEN THE DISPLAY STOPS WORKING. I HAD MY VEHICLE INSPECTED BY THE TOYOTA DEALERSHIP IN TEMECULA, CA AND THEY RECOMMENDED REPLACING THE COMBO METER SINCE THEY BELIEVE THERE IS AN OPEN CIRCUIT IN THE COMBO METER, BUT THEY COULD NOT GUARANTEE THAT THEIR RECOMMENDATION WOULD RESOLVE THE PROBLEM. THEY THEN ADVISED ME THAT A SERVICE BULLETIN WAS ISSUED FOR PROBLEMS WITH THE CLUSTER DISPLAY, BUT NO RECALL HAS BEEN ORDERED AND THEY COULD NOT COVER THE COST OF FIXING THE PROBLEM UNDER WARRANTY. I THEN CALLED TOYOTA CORPORATE OFFICES AT 800-331-4331AND SPOKE TO THE SERVICE DIRECTOR, WHO OFFERED ME A 40% DISCOUNT ON THE COST OF REPLACING THE COMBO METER ON A REIMBURSEMENT BASIS AND SAID IF A RECALL WAS ORDERED I WOULD GET A FULL REFUND. I BELIEVE THE PROBLEM ON MY TOYOTA PRIUS OF AN INTERMITTENTLY FUNCTIONING CLUSTER DISPLAY PRESENTS A SIGNIFICANT HAZARD FOR THE REASONS STATED ABOVE AND WARRANTS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441849December 28, 2011
ELECTRICAL SYSTEM
2007 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO A SERIOUS ELECTRICAL FAILURE *TGW THE CONSUMER HAD TO CALL AAA FOR EMERGENCY ROAD SIDE ASSISTANCE. WHEN THE CONSUMER WENT TO THE DEALER TO THE RETRIEVE THE VEHICLE, HE WAS HANDED A REPAIR CHARGE OF OVER $ 5,300. THE CONSUMER STATED THE CAUSE OF THE FAILURE WAS INCORRECTLY JUMP STARTING THE VEHICLE. ACCORDING TO THE DEALER, THE INCORRECT PROCEDURE IN ATTEMPTING TO JUMP START THE VEHICLE LEAD TO A MAIN FUSE FAILURE AND COMPLETE FAILURE OF THE INVERTER-CONVERTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441194December 26, 2011
EXTERIOR LIGHTING
ONE OR THE OTHER HEADLIGHT WILL GO OUT RANDOMLY WHILE DRIVING DOWN THE ROAD AT NIGHT. THE ONLY WAY TO GET THE HEADLIGHT TO GO BACK ON IS TO TURN THE HEADLIGHTS OFF USING THE HEAD LAMP SWITCH ON THE DRIVERS STEERING COLUMN BY TURNING IT OFF AND ON QUICKLY WHILE DRIVING. THIS HEAD LIGHT GOING OUT SAFETY ISSUE WILL OCCUR TO EITHER HEADLIGHT AT ANY MOMENT, BUT SEEMS TO ALTERNATE BETWEEN THEM. HAVE NOT LOST BOTH HEAD LIGHTS AT THE SAME TIME YET. THIS LOSS OF HEAD LIGHTS WILL CONTINUE TO OCCUR EVERY 2 -3 MINUTES. THIS IS A SAFETY ISSUE AND THE DISTRACTION MAKES IT HARD TO WATCH AHEAD ON THE ROAD FOR ANY OBSTACLES OR TO WATCH FOR WILDLIFE AHEAD AND MAKES IT HARD TO SEE ANYTHING AT A SAFE DISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441199December 26, 2011
EXTERIOR LIGHTING
THE HEADLIGHTS TURN OFF WHILE DRIVING. SOMETIMES ONE , OTHER TIMES BOTH. IF I SWITCH THEM OFF-ON FAST THEY COME BACK ON. SO IT'S NOT A BULB. TOYOTA SPECULATES THAT IT COULD BE A COMPUTER ISSUE FOR EACH BULB AND COULD COST OVER $700 EACH TO FIX. THIS IS A VERY DANGEROUS SITUATION , WE HAVE A LOT OF JOGGERS & KIDS ON BIKES IN OUR AREA. IF ONE LIGHT IS OUT I DON'T ALWAYS KNOW & THEN I AM NOW ABLE TO SEE THEIR REFLECTIVE MATERIAL. PLEASE ISSUE THE RECALL BEFORE SOMEONE GET KILLED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440822December 21, 2011
EXTERIOR LIGHTING
ONE HEAD LIGHT WOULD GO OUT WHEN DRIVING. TURING THE LIGHTS ON AND OFF BRINGS BOTH LIGHTS BACK ON. SOMETIMES THE LEFT GOES OUT AND SOMETIMES THE RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439910December 14, 2011
EXTERIOR LIGHTING
I HAVE A 2007 TOYOTA PRIUS THAT I AM HAVING HID HEADLIGHT ISSUES. THE PASSENGER HEADLAMP WILL GO OFF AT ANYTIME AND ONLY COME BACK ON IF YOU TURN THE LIGHT SWITCH OFF THEN BACK ON. I NEED HELP ON THIS PROBLEM SEEING AS SLOT OF PRIUS OWNERS ARE HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439954December 14, 2011
EXTERIOR LIGHTING
HEADLIGHTS FAIL INTERMITTENTLY, WITHOUT NOTICE. DEALER HAS REPLACED ONE, THE OPPOSITE SIDE IS ALSO FAILING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439367December 12, 2011
STRUCTURE:BODY
THE REAR HATCH RELEASE HAS BECOME INOPERABLE DUE TO A DETERIORATED RUBBER COVER. FIXING THE PROBLEM REQUIRES REPLACEMENT OF THE ENTIRE RELEASE ASSEMBLY. THE AREA FOR THE SPARE TIRE AND HYBRID BATTERY ARE INACCESSIBLE UNTIL THE LATCH IS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439668December 12, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, VISIBILITY
NO ONE INJURED. MINOR PROBLEM, BUT TOYOTA REFUSES SUGGESTIONS "FOR LEGAL REASONS", SO I HAVE TO REPORT IT TO YOU, AND HOPE THAT YOU WILL RELAY TO TOYOTA. GOOD CAR, GOOD DASH LIGHTING SYSTEM, NICE RHEOSTAT TO DIM THE INSTRUMENT PANEL LIGHTS AT NIGHT, TO ASSIST IN NIGHT ROAD VISIBILITY. THE PROBLEM IS THAT AS YOU DIM THE INSTRUMENT PANEL LIGHTS, THE LIGHTED SYMBOL FOR THE EMERGENCY FLASHER LIGHT SWITCH GOES COMPLETELY DARK BEFORE THE INSTRUMENT PANEL LIGHTS DO. SO, ON A DARK NIGHT, YOU DIM THE LIGHTS TO MAKE THE INSTRUMENT PANEL LIGHTS JUST BRIGHT ENOUGH TO READ, WITHOUT EXCESS REFLECTION OR DISTRACTION, AND THE EMERGENCY FLASHER SWITCH BECOMES INVISIBLE BECAUSE ITS LIGHT WENT COMPLETELY OUT BEFORE THE OTHER INSTRUMENT PANEL LIGHTS DID. THIS INCREASES DISTRACTION AND REDUCES REACTION TIME WHEN YOU NEED TO FIND AND TURN ON THE EMERGENCY FLASHER LIGHT SWITCH. I DOUBT THIS PROBLEM IS LIMITED TO JUST MY CAR. THE SIMPLE SOLUTION (EVERYTHING SEEMS SIMPLE TO THE GUY NOT DOING THE WORK) WOULD BE TO DESIGN AND WIRE THE DASH PANEL LIGHTS SO THAT THE EMERGENCY FLASHER SWITCH LIGHT STAYS A LITTLE BRIGHTER THAN ALL THE OTHER LIGHTS, AS THEY ALL DIM. THAT WAY, THE SWITCH YOU MIGHT MOST NEED IN A HURRY WILL BE VISIBLE, EVEN IF YOU HAVE DIMMED YOUR INSTRUMENT PANEL LIGHTS. QUICKER TURN-ON OF THE EMERGENCY FLASHER ALERTS FOLLOWING DRIVERS SOONER, INCREASING THEIR SAFETY, AND MINE. THANKS FOR WORKING TO KEEP US ALL SAFER ON THE ROAD, AND TO IMPROVE THE VEHICLES WE DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439548December 6, 2011
EXTERIOR LIGHTING:HEADLIGHTS
CARLOS COLLADO, ET. AL. ON BEHALF OF THEMSELVES AND ALL OTHERS SIMILARLY SITUATED VS. TOYOTA MOTOR SALES, U.S.A.. INC..A CALIFORNIA CORPORATION: CASE# CV10-3113-R & #CV-10-3124-R. *TGW THE CONSUMER OWNS A 2007 TOYOTA PRIUS. THE CASE INVOLVED 2006-2009 TOYOTA PRIUS VEHICLE OWNERS LOSING ONE OR BOTH HEADLAMPS WHILE DRIVING AT NIGHT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438670December 5, 2011
EXTERIOR LIGHTING
MY 2007 PRIUS HAS HAD THE PROBLEM OF HAVING IT'S HID LIGHTS TURN OFF AT RANDOM SINCE APPROXIMATELY 55,000 MILES. EITHER THE PASSENGER OR DRIVERS SIDE CAN TURN OFF AT WILL. AT LEAST ONE LIGHT WILL STAY ON AT ALL TIMES. AS WELL, THERE ARE DIMMING ISSUES WHEN THEY DO STAY ON. I HAVE REPLACED THE BULBS, BUT NOTHING HAS CHANGED. THE PROBLEM CONTINUED UNABATED. SINCE I AM OUTSIDE 50,000 MILES, TOYOTA STATES THEY CAN DO NOTHING. THERE WAS A SETTLEMENT IN THIS REGARD. JUST DRIVING DOWN THE ROAD, ONE CAN OTHER SECOND GENERATION PRIUS OWNERS HAVING THE SAME PROBLEM. VISITS TO PRIUSCHAT FORUMS REVEAL THOUSANDS HAVE THE SAME PROBLEM. MOST OWNERS ARE OUT OF THE WARRANTY PERIOD WHEN THIS PROBLEM SURFACES. DEALERSHIPS QUOTE VERY HIGH AMOUNTS TO FIX A PROBLEM THAT IS CLEARLY PART OF TOYOTA'S FAULTY DESIGN. BULBS GO OUT ALL THE TIME ON ALL VEHICLES, BUT AN OWNER SHOULD NOT BE EXPECTED TO REPLACE THE ENTIRE LIGHTING SYSTEM AFTER 50,000 MILES. THIS IS A DESIGN FLAW THAT SHOULD WARRANT A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436089November 16, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACTED STATED THAT ON TWO SEPARATE OCCASIONS, THE LIGHTS ON THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 69,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434407November 6, 2011
EXTERIOR LIGHTING
RIGHT SIDE HEADLIGHT TURNS OFF WHEN LIGHTS ARE ON. WILL TURN BACK ON WHEN LIGHTS ARE TURN OFF AND BACK ON. REPLACED LIGHT WITH NEW BULB BUT DID NOT SOLVE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434335November 5, 2011
STRUCTURE:BODY
I STARTED TO NOTICE THE BACK HATCH HANDLE GETTING STICKY NEAR THE 3 YEAR MARK, WHICH WAS ABOUT A YEAR AGO. IT HAS BECOME PROGRESSIVELY WORSE WHERE THE BLACK STICKY TAR WILL GET HOT & MARK MY HANDS SO I DECIDED TO TAKE IT TO THE DEALERSHIP. THEY SAID THAT IT WOULD COST AROUND $330 TO FIX. AFTER SEARCHING AROUND IT SEEMS THAT THIS IS A VERY RECURRENT PROBLEM THAT IF MAKES IT DIFFICULT TO OPEN THE HATCH BACK, WHICH MIGHT RESULT IN INJURY OR EVEN DEATH. I HOPE THAT TOYOTA RECALLS THIS KNOWN ISSUE OF THEIRS SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434175November 4, 2011
EXTERIOR LIGHTING
FRONT LEFT HID HEADLIGHT FAILED COMPLETELY, RESULTING IN UNSAFE DRIVING SITUATION. PLEASE URGE TOYOTA TO RECALL THE HEADLIGHTS ON THIS VEHICLE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433228October 22, 2011
ELECTRICAL SYSTEM
THE BACK DOOR OPENER (HATCH BACK) COMPLETELY MELTED STARTING IN JULY. THE BACK TARRY SUBSTANCE GETS ON MY HANDS WHEN I'M TRYING TO OPEN THE DOOR.. IN ADDITION, I CANNOT CONSISTENTLY OPEN THE BACK HATCH - ANOTHER DOOR NEEDS TO BE OPEN FOR THE BACK HATCH TO OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430882October 19, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE UPPER COATING OF THE REAR HATCH MELTED AND THE HATCH WAS UNABLE TO BE OPENED. IN ADDITION, THE ELECTRICAL SWITCH FOR THE DOOR HATCH MALFUNCTIONED AND NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE ELECTRIC SWITCH REPLACED. THE CONTACT STATED VEHICLE WAS UNSAFE BECAUSE THE REAR HATCH COULD NOT OPEN. THE FAILURE MILEAGE WAS 87,000. UPDATED 11/16/11*LJ UPDATED 11/30/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429654October 12, 2011
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING
HEADLIGHTS RANDOMLY GOES OUT WHILE DRIVING. WHEN HEADLIGHTS OUT, INTERIOR LIGHTS (LIGHTING OF DASHBOARD, ETC.) CONTINUE. IF YOU TURN LIGHTS OFF, THEN ON AGAIN, HEADLIGHTS WORK. DOES NOT HAPPEN EVERY TIME. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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