Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10855498April 14, 2016
EXTERIOR LIGHTING
ONE OF MY HEADLIGHTS WENT OUT A COUPLE OF MONTHS AGO, SO I REPLACED BOTH. A FEW WEEKS LATER, I WAS DRIVING ON AN INTERSTATE HIGHWAY AT NIGHT, ROUGHLY 8PM, AND MY BOTH OF MY HEADLIGHTS WENT OUT. THEY WOULD NOT COME BACK ON. ONLY THE HIGH-BEAMS WERE FUNCTIONAL. AFTER SPEAKING WITH MY LOCAL TOYOTA DEALERSHIP, THIS IS A KNOWN ISSUE OF A FAULTY WIRING HARNESS. THE LOCAL DEALERSHIP REFUSED TO REPLACE THE FAULTY WIRING. I FIND IT DIFFICULT TO COMPREHEND HOW A CAR'S MOST BASIC SAFETY FEATURE, MAYBE ASIDE FROM THE BRAKES, IS SUFFERING FROM A KNOWN ISSUE AND NOTHING HAS BEEN DONE. WITHOUT AN INTERVENTION IN THIS MATTER, TOYOTA'S WILLINGNESS TO IGNORE THIS PROBLEM, AS THEY HAVE WITH MANY OTHERS IN THE PAST, WILL CERTAINLY LEAD TO DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854437April 8, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES SUDDENLY FAILED TO OPERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. DURING THE INCIDENT, THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND AN AUDIBLE SIGNAL WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853302April 4, 2016
EXTERIOR LIGHTING
OVER THE LAST 3 YEARS, MY DIM BULBS HAVE BEEN BLOWING FREQUENTLY. I USUALLY DON'T NOTICE THIS UNTIL I DRIVE AT NIGHT, WHICH I TRY TO AVOID. LAST WEEKEND, IT HAPPENED AGAIN. THEY HAD BEEN REPLACE ABOUT 3 MONTHS AGO. BRIGHT LIGHTS WORK FINE BUT NO DIMS. I HAVE NEVER HAD THIS PROBLEM WITH OTHER CARS. IT IS REALLY MORE AGGRAVATING NOW THAT MY SON HAS MOVED FAR AWAY AND I HAVE TO SEARCH FOR SOMEONE TO REPLACE THEM. I RECENTLY READ ONLINE THAT THIS IS A PROBLEM WITH PRIUS CARS. WHY NO RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853418April 4, 2016
EXTERIOR LIGHTING
BOTH OF MY LOW BEAM HEADLIGHTS WENT OUT SUDDENLY. I DIDN'T REALIZE IT UNTIL I WAS DRIVING ONTO THE FREEWAY AND HAD TO TURN ON MY HIGH BEAMS SO I WOULDN'T CRASH WHILE ON THE DARK ONRAMP OF THE FREEWAY. THE HOUSING OF THE LEFT LOW BEAM IS BLOWN OUT. I BROUGHT IN MY PRIUS TO THE DEALERSHIP AND THEY WOULD NOT COVER THIS EVEN THOUGH I HAVE THE PLATINUM WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852247March 29, 2016
STEERING
THERE IS A CLUNKING NOISE IN MY STEERING COLUMN, FEELS LOOSE WHEN I TURN IT RIGHT AND LEFT. THE STEERING CLUNKING SOUND WHEN TURNING THE WHEEL IS NOT NORMAL.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852297March 29, 2016
EXTERIOR LIGHTING
LOW BEAMS CONTINUALLY BLOWING. THIS TIME TOGETHER. I AM TOLD THIS MAY BE A COSTLY FIX. VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851174March 23, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH EXTREME FORCE IN ORDER FOR THE VEHICLE TO STOP. THE YELLOW AND RED BRAKE SYSTEM WARNING INDICATORS AND THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL FELT LIKE A SPONGE ONCE THE BRAKE PEDAL WAS FULLY DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER ASSEMBLY AND THE BRAKE BOOSTER PUMP ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850517March 19, 2016
EXTERIOR LIGHTING
2010 TOYOTA PRIUS HEADLIGHTS BURN OUT FREQUENTLY. ONE OF THE HEADLIGHTS BURN OUT EVERY 5 TO 6 MONTHS. I CAN'T JUST REPLACE THE BURNT OUT BULB AS THE OTHER ONE THEN BURNS OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845975March 10, 2016
STEERING
STEERING INTERMEDIATE SHAFT AND EXTENSION IS PRONE FOR FAILURE DUE TO DESIGN AND/OR MATERIAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845701March 9, 2016
SERVICE BRAKES
THE TOYOTA PRIUS I HAVE HAS A RECALL, I BROUGHT THE CAR TO TOYOTA HAMER DEALER IN MISSION HILLS, THEY RELEASED THE CAR BACK TO ME AFTER THE I RECIEVED A BRAKES RECALL, I EXPERIENCED SCARY UNSAFE EXPERIENCE IN THIS CAR. THE CAR WAS PARK IN A UP SLOP DRIVEWAY, MY FAMILY WAS INSIDE, THE CAR TURNED ON, I HAD MY BRAKE PEDDLE PRESSED, AS I SHIFTED INTO REVERSE THECAR MOVED AND STOPPED IN A VIOLENT WAY TO A STOP, I TRIED GENTLY LETTING GO OF THE BRAKE PADDLE AND AGAIN THE CAR MOVED SWIFTLY WITH THE BRAKES ENGAGED TO A VIOLENT STOP. THIS IS VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845634March 8, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/26/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839926March 4, 2016
ENGINE
CAR IS BURNING EXCESSIVE AMOUNTS OF OIL. DEALER TOLD ME (OVER PHONE) THAT TRIANGLE WAS FROM TAKING CORNERS TOO FAST (DEALER HAS SINCE SAID THIS WAS INACCURATE INFO). OIL CHANGE FOR LIFE (EVERY 10K MILES) AT DEALER AND NO ONE HAS EVER NOTIFIED ME THAT CAR IS USING OIL. 6,000 MILES AFTER LAST OIL CHANGE, OVER 3 1/2 QUARTS OF OIL USED. I NEARLY LOCKED UP THE ENGINE. CAR IS NOT LEAKING OIL. CAR SOMETIMES SMELLS OF OIL AFTER STARTING. TOYOTA HAS EXTENDED WARRANTY FOR CERTAIN MODELS FOR THIS SAME PROBLEM, BUT NOT FOR PRIUS. MY CAR HAS 117,000 MILES AND THIS PROBLEM HAS BEEN GOING ON FOR AT LEAST THE LAST 25,000 MILES (BASED UPON ORANGE WARNING TRIANGLE). ACCORDING TO DEALER, PROBLEM IS WITH RINGS (WHICH IS THE RECALL FOR OTHER TOYOTA CARS). ALSO, ACCORDING TO DEALER, THIS IS A REAL PROBLEM FOR OTHER PRIUS OWNERS WITH 100,000+ MILES. I CONSIDER THIS VERY DANGEROUS TO SAFE OPERATION OF VEHICLE AND FUMES FROM BURNT OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838725February 26, 2016
ELECTRICAL SYSTEM
KEEPS BLOWING THE LOW BEAM ON THE PASSENGER SIDE , 6 TIMES IN 6 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838075February 24, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE LOW BEAM HEADLAMP BULBS WERE DIM. THE HEADLAMP BULBS WERE REPLACED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837510February 22, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
BRAKE BOOSTER PUMP ASSEMBLY VEHICLE IN MOTION WHEN ON HIGHWAY WHEN LOSS OF BREAKING AND STEERING TOOK PLACE. VEHICLE LIGHTED ICONS APPEARED ON DASH ALONG WITH ALARM SOUND. (ABS) (!) (BRAKE) (SS). THIS UNSAFE CONDITION COULD HAVE BEEN AVOIDED IF NHTSA WOULD HAVE FORCED TOYOTA TO RECALL THIS DEFECTIVE PART IN 2013 WHEN TOYOTA NOTIFIED NHTSA OF THE DEFECTIVE BRAKING SYSTEM. OR TOYOTA MAILED NOTICE TO CUSTOMERS AS STATED BACK IN 2013, WHICH PREVENTION COULD PREVENT LOSS OF LIFE OR HARM. OR CLASS ACTION. HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM442011/RCMN-13V235-0909.PDF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837378February 21, 2016
VEHICLE SPEED CONTROL
MY PRIUS SUDDENLY ACCELERATED TODAY. MY WIFE WAS NOT IN AN ACCIDENT. MY VIN IS [XXX]. I SPOKE WITH MY WIFE AND THE INCIDENT OCCURRED UP A HILL WHEN SHE WAS PARKING (DECELERATING), SHE DIDN'T NOTICE THAT THE FLOOR MAT WAS NOT STUCK AT THE TIME AND THERE WAS NO WARNING OF A PROBLEM. ALSO, THIS HAS NOT HAPPENED BEFORE. VEHICLE WAS GOING UP A HILL ON A CITY STREET, NO ICE, GOING STRAIT, NO DAMAGE TO THE CAR, UNKNOWN TO WHAT FAILED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836999February 18, 2016
SERVICE BRAKES
MY CAR AT 139,500 MILES DRIVING STRAIGHT ON A MAIN ROAD AT 45 MPH HAD THREE LIGHTS COME ON, RED 'BRAKE' LIGHT, YELLOW 'ABS' LIGHT AND THE YELLOW 'TCS' LIGHT. EARL STEWART TOYOTA DIAGNOSED PROBLEM AS BRAKE ACTUATOR NEEDS TO BE REPLACED AT A COST OF LABOR/PARTS OF 2,100$. I WAS ABLE TO FINANCIALLY AFFORD THE REPAIR SO I TOLD THEM TO PERFORM THE REPAIR. LESS THAN TWO DAYS LATER, DRIVING NORMALLY ON A MAIN ROAD, THE SAME THREE WARNINGS APPEARED, AND OF COURSE UPSET ME GREATLY. TOYOTA THIS TIME DIAGNOSED THE PROBLEM THIS TIME AS THE BRAKE BOOSTER NEEDS TO BE REPLACED. ANOTHER DEALER SAID THE BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. I AM IN TALKS WITH THE DEALER TO FIGURE OUT HOW TO PROCEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837024February 18, 2016
SERVICE BRAKES
THE ISSUES IS MY BRAKES. WHEN I AM SLOWING DOWN AT AN INTERSECTION, TYPICALLY WHEN THE ROAD IS WET, IF ANY OF MY WHEELS PASSES OVER A MANHOLE, OR PAVEMENT STRIPING THAT IS SLICKER THAN THE PAVEMENT, THE BRAKES WILL RELEASE. ON SEVERAL OCCASIONS, MY CAR HAS GONE THROUGH OR PARTIALLY THROUGH THE INTERSECTION. RECENTLY THIS CAUSED ME TO RUN A RED LIGHT. THIS HAS BEEN GOING ON SINCE I PURCHASED THE CAR USED . I TOOK IT TO THE DEALER (BURIEN AUTO, BURIEN, WA) ABOUT 18 MONTHS AGO WITH A NOTE EXPLAINING WHAT IS HAPPENING, AND THE MECHANIC SAID HE ROAD TESTED IT AND THERE WAS NO PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836630February 17, 2016
SERVICE BRAKES
DRIVER MADE A SUDDEN STOP TO AVOID AN ACCIDENT ON 2/16/15, ENGAGING THE BRAKES. AFTERWARD THE BRAKES ALTERNATED BETWEEN BEING HARD TO PUSH AND BEING SOFT TO PUSH. DRIVER PARKED THE VEHICLE 5 MINUTES LATER. THE NEXT TIME THE CAR WAS TURNED ON(APPROXIMATELY 60M LATER), THE CAR BEGAN BEEPING AND SHOWING THREE ERROR LIGHTS - ABS, (!), AND THE TRACTION CONTROL SYMBOL. AFTER RUNNING DIAGNOSTICS, THE DRIVER WAS TOLD BY A MECHANIC THAT THE PROBLEM SOUNDED EXACTLY LIKE A PREVIOUSLY ISSUED RECALL (TCP-D0H); HOWEVER, TOYOTA HAS INDICATED THAT OUR MODEL IS OUTSIDE THE SCOPE OF THEIR RECALL. GIVEN THAT WE HAVE THE SAME MAKE/MODEL/YEAR CAR AS THE RECALL AND THE SAME ISSUE DESCRIBED, THE SITUATION IS HIGHLY SUSPECT. IN ADDITION TO INSURING MY OWN FAMILY'S SAFETY, I'M HOPING TO MAKE SURE THIS POTENTIALLY DANGEROUS BRAKE ISSUE ISN'T MORE WIDESPREAD THAN TOYOTA HAS ADMITTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825797February 12, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE TEMPERATURE GAUGE BEGAN TO INDICATE HOT. THE CONTACT STATED THAT THE TEMPERATURE WARNING LIGHT ILLUMINATED AND THE VEHICLE EMITTED SMOKE. THE VEHICLE WAS PARKED AND DIAGNOSED BY AN INDEPENDENT MECHANIC, WHO STATED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 201,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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