Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10492048January 9, 2013
EQUIPMENT, EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING TO THE STORE ONE EVENING, THE HEADLIGHTS SUDDENLY FLICKERED AND WENT OUT. I TURNED THE LIGHT SWITCH OFF AND ON THEN THEY WENT BACK ON. EVER SINCE THIS THE LIGHTS(DRIVER SIDE) GO OFF AND USUALLY COME BACK ON AFTER TURNING THE LIGHT SWITCH ON AND OFF. NO RESOLUTION TO THIS AFTER CONTACTING TOYOTA SINCE I APPEAR TO NOT BE UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490814January 2, 2013
EXTERIOR LIGHTING
RIGHT FRONT HEADLIGHT INTERMITTENTLY GOES OUT, CAN TURN LIGHTS OFF & THEN BACK ON, AND HEADLIGHT COMES BACK ON. THIS PARTICULAR LIGHT HAD SAME PROBLEM ORIGINALLY UNDER WARRANTY (APPROX 32000 MILES) AND WAS REPLACED AT DEALER, BUT HAS BEEN GOING OUT AGAIN OVER THE PAST YEAR PLUS. RIGHT NOW I AM APPROACHING 85000 MILES. BASED ON MY READING, THIS APPEARS TO BE A MANUFACTURERS DEFECT AS IT SEEMS CHRONIC AND PREVALENT IN THE PRIUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490227December 27, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS ARE INTERMITTENT ON BOTH SIDES. MAJOR SAFETY ISSUE. I HAVE REPLACED THE BULBS TWICE IN LESS THAN A YEAR AND THE ISSUE STILL PERSISTS. IT ISN'T THE BULB THE HEADLIGHTS ARE DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490085December 26, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE HEADLIGHTS FAILED. THE CONTACT WAS ABLE TO TURN THE LIGHTS BACK ON. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489462December 21, 2012
EXTERIOR LIGHTING
DRIVING DOWN THE FREEWAY IN THE FOD AND THE DRIVERS SIDE HEADLIGHT WENT OUT. TURNED OFF AND ON AGAIN, THE LIGHT REILLUMINATED. THIS HAS HAPPENED FOUR MORE TIMES SINCE THEN AND HAVE BEEN PULLED OVER BY THE LOCAL POLICE BECAUSE OF IT. BECAUSE OF THE GEOGRAPHICAL AREA THAT I AM IN AND THE FOD IS PREVALENT DURING THE WINTER MONTHS THIS POSES AN EXTREME DANGER TO BOTH MYSELF AND OTHERS AROUND ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488809December 14, 2012
EXTERIOR LIGHTING
LIGHTS GO OUT RANDOMLY WHILE DRIVING. DANGEROUS, INCONVENIENT, AND ILLEGAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488481December 13, 2012
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, AIR BAGS
2007 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE THROTTLE MALFUNCTION. *SMD THE CONSUMER STATED THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED INTO ANOTHER VEHICLE. THE CONSUMER STATED SHE HAD PROBLEMS WITH THE THROTTLE BEING STUCK OPEN, PRIOR TO THE ACCIDENT. ALSO, THE AIR BAG LIGHT ILLUMINATED. THE DEALER FOUND AN OPEN CIRCUIT IN THE SPIRAL CABLE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10487830December 10, 2012
EXTERIOR LIGHTING
NON-HID HEADLIGHTS GO OUT WITHOUT WARNING. THIS HAPPENS DAILY! VERY RANDOM. SOMETIMES THEY BLINK, SOMETIMES THEY JUST GO OUT ALTOGETHER. THESE ARE NOT HID! WE HAVE HAD NEW HEADLIGHTS PUT IN BY TOYOTA AND THEY ALSO REPLACED THE RELAYS - BUT THE PROBLEM HAS ONLY GOTTEN WORSE. WE CALLED TOYOTA CORPORATE, BUT BECAUSE THE DEALER CAN'T FIGURE OUT WHAT IS WRONG - THEY SAY THAT THERE IS NOTHING THEY CAN DO AND THAT THERE IS NO DIAGNOSIS, SO THEREFORE NO ISSUE THEY CAN ADDRESS. WE NEED HELP. THIS IS A MASSIVE SAFETY ISSUE. NOW TOYOTA WANTS TO REPLACE THE COMPUTER - BUT IT WILL COST US OVER $1,000 AND THEY SAID THEY DON'T EVEN KNOW IF IT WILL WORK. IF IT DOESN'T WORK, THEY SAID THEY WILL REPLACE A SECOND AND THEN THIRD COMPUTER IN THE CAR, BUT THAT MIGHT NOT WORK EITHER. FROM WHAT WE'VE RESEARCHED ONLINE, OTHERS HAVE HAD THIS DONE AND THE HEADLIGHTS STILL DO NOT WORK. TO THOSE OUT THERE CONSIDERING A PRIUS FROM THIS YEAR, PLEASE DO NOT MAKE THE PURCHASE! WE WISH WE HAD KNOWN. NHTSA NEEDS TO REOPEN THE CLASS ACTION CASE AND INCLUDE THOSE WITHOUT HID HEADLIGHTS. WE ARE BEGGING YOU FOR OUR SAFETY AND THE SAFETY OF OTHERS ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487371December 4, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHTS ON THIS CAR HAVE INTERMITTENTLY WORKED SINCE THE CAR HAD ABOUT 30,000 MILES. THE LIGHTS RANDOMLY TURN OFF. USUALLY ONE AT A TIME BUT SOMETIMES BOTH GO OUT. TURNING THE LIGHTS OFF AND BACK ON FIXES THE PROBLEM, BUT ONLY TEMPORARILY. I READ THAT THIS IS A PROBLEM WITH THE BULBS GOING BAD BUT I CAN ATTEST THAT IT IS A CLEAR DEFECT. REPLACED THE BULBS AND IT STILL HAPPENS PERIODICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487251December 3, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE HEADLIGHTS BEGAN TO FLICKER ABNORMALLY. THE HEADLIGHTS EVENTUALLY STOPPED FLICKERING AND WOULD COMPLETELY FAIL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486171November 27, 2012
ELECTRICAL SYSTEM
TOTAL DASH BOARD FAILURE.....DESIGN IS COMPOSITE SO ALL INSTRUMENTS GO DARK EXCEPT CHECK ENGINE LIGHT WHICH IS THE LEAST OF A SAFETY ISSUE...INSTRUMENT PANEL SHOULD HAVE SEPARATE CIRCUITS SO SAFETY ISN'T DEPENDENT ON ANY SINGLE POINT OF FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485947November 25, 2012
EXTERIOR LIGHTING
HEADLIGHT INTERMITTENTLY FAILS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485880November 23, 2012
EXTERIOR LIGHTING
I HAVE PURCHASED THE VEHICLE NEARLY TWO YEARS AGO... AND I DID PURCHASE AN EXTENDED WARRANTY JUST IN CASE A MECHANICAL FAILURE WOULD HAPPEN..I HAVE VISITED THE DEALER COMPLAINING ABOUT THE REGULAR BATTERY NOT THE CELL BECAUSE THE BATTERY SHOULD AT LEAST LAST ME 4 YEARS,NOTHING HAPPENED,THEY HAVE FLATLY REFUSED TO DO SO ,NOW I AM CONSTANTLY HAVING PROBLEM WITH THE PASSENGER HEADLIGHT THAT IS GOING IN AND OUT SPORADICALLY. I HAVE READ IN THE FORUM THAT SO MANY TOYOTAS HAVING THE SAME PROBLEM AND THAT TOYOTA WANT TO CHARGE TO FIX THE PROBLEM INSTEAD OF A RECALL....I AM WRITING TO YOU SO I CAN GET HELP WITH THESE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485412November 21, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE PASSENGER SIDE HEADLIGHT FREQUENTLY FAILS TO TURN ON. SOMETIMES IT TURNS ON, THEN SHUTS OFF WITHIN THE COURSE OF A DRIVE. SOMETIMES IT DOESN'T TURN ON AT ALL. IT SEEMS LIKE IT MUST BE A PROBLEM WITH THE ELECTRICAL SYSTEM, AS THE BULB ITSELF CONTINUES TO LIGHT, IT JUST DOESN'T LIGHT ALL THE TIME. THE DRIVER'S SIDE HEADLIGHT, IN THE MEAN TIME, IS PERFECTLY FINE AND NEVER HAS PROBLEMS, WHICH ALSO SUGGESTS SOME KIND OF ELECTRICAL/CONNECTOR ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485170November 19, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE FRONT HEADLIGHT STARTED GOING ON AND OFF PERIODICALLY WHILE DRIVING, WE WENT ON A TRIP TO HUNGARY AND THE LIGHT STARTED ACTING UP. WE HAVE TAKEN IT TO TWO TOYOTA DEALERSHIPS WITHIN GERMANY WITH NO RESOLUTION BUT EXPENSIVE BILLS DUE TO THE MECHANICS HOOKING IT UP TO COMPUTER SYSTEMS TO DIAGNOSE THE PROBLEM. THIS IS CAUSING US SAFETY ISSUES WHILE DRIVING ESPECIALLY ON NOT CLEAR DAYS DUE TO THE EARLY MORNING FOG. I HAVE CONSULTED WITH MY BROTHER'S BODY SHOP TO SEE IF THERE HAS BEEN ANY RECALLS OR DEFECTS ON THE LIGHTS, NOTHING. I AM TAKING IT AGAIN THIS WEEK TO THE TOYOTA SHOP IN MANNHEIM GERMANY. THIS PROBLEM HAS NOT BEEN RESOLVED SINCE FEB 2012. I WOULD APPRECIATE SOME RESOLUTION TO THIS PROBLEM BEFORE THE LIGHTS CAUSE US AN ACCIDENT. I HAVE HAD THE TWO FRONT HEADLIGHT BULBS REPLACED WHICH ARE NOT INEXPENSIVE. THANK YOU IF YOU NEED TO CONTACT ME DO IT VIA EMAIL, THIS IS MY PARENTS PHONE NUMBER IN PA, I CANNOT TYPE IN MY NUMBER IN GERMANY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485228November 19, 2012
EXTERIOR LIGHTING
WHILE DRIVING OUR CAR, THE DRIVER SIDE LIGHT HAS BEEN SHUTTING OFF. IF YOU TURN THE LIGHT OFF AND ON IT USUAL COMES BACK ON. RECENTLY WE HAVE HAD BOTH LIGHTS SHUT OFF ON THEIR OWN WHILE DRIVING. THIS IS EXTREMELY DANGEROUS, BUT FORTUNATELY WE WERE ABLE TO TURN THEM BACK ON BY TURNING THE LIGHTS OFF AND ON. I CONTACTED TOYOTA AND THEY SAID THEY EXTENDED THE WARRANTY FOR THIS PROBLEM TO 50,000 MILES, BUT OUR CAR IS 4,000 MILES PAST. THEY ADMITTED THIS WAS A PROBLEM BUT OFFERED NO REMEDY OTHER THAN TAKING IT TO THE DEALER. NOT ONLY IS THIS A VERY EXPENSIVE PROBLEM, IT IS A VERY DANGEROUS SITUATION. I WAS DRIVING ON A DARK COUNTRY ROAD WHEN THE LIGHTS TURNED OFF, AND I WAS ESSENTIALLY DRIVING BLIND FOR A SHORT TIME. AT THE VERY LEAST I FEEL THAT TOYOTA SHOULD TELL ALL OF IT'S PRIUS OWNERS THAT THE POTENTIAL FOR THIS PROBLEM IS OUT THERE. SOME QUICK INVESTIGATING ON THE INTERNET SHOWS THAT THIS IS NOT AN ISOLATED PROBLEM. IT APPEARS TO BE A RATHER COMMON PROBLEM. I AM WRITING IN HOPES THAT TOYOTA CAN BE PERSUADED INTO DOING THE RIGHT THING TO PROTECT THE SAFETY OF THEIR CUSTOMERS, BECAUSE THEY MADE IT CLEAR THAT THEY ARE NOT WILLING TO DO SO ON THEIR OWN IMITATIVE. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485075November 18, 2012
EXTERIOR LIGHTING
THE HEADLIGHT WAS ON, THEN TURNED OFF AFTER A FEW MINUTES. TOOK THE CAR TO A LOCAL SHOP (DEALER PRICE IS WAY TOO HIGH), REPLACED THE BULB AND BOARD, PROBLEM PERSISTS. SEARCH INTERNET, FOUND A LOT OF POSTS FOR THE SAME ISSUE. IT IS A CAR WE BOUGHT FOR MY 16 YEAR-OLD DAUGHTER. NOW WE ARE HORRIFIED. WE DO NOT KNOW IF THERE IS A FIX FOR THIS PROBLEM, AND HOW CAN OUR GOVERNMENT NOT FORCE TOYATA TO FIX THE PROBLEM. WE PAID A BOUNDLE FOR THIS CAR EVEN IT IS USED, NOW WE ARE STUCK AND WILL BE WORRIED TO DEATH WHEN MY DAUGHTER DRIVES IS IN THE DARK. PLEASE TAKE ACTION, IT IS SERIOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485083November 18, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN I TURNED MY CAR ON TO GO HOME MY DASH LIGHTS DID NOT WORK OR BACKUP CAM OR SEAT BELT ALARM NOTHING WAS SHOWING I COULD NOT TELL IF I WAS GOING FORWARD OR BACKWARDS ETC I PARKED IT TURNED OFF 2 TIMES THEN 5 MINS LATER IT CAN BACK ON AUTOMATICALLY FIXXX THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484001November 12, 2012
SERVICE BRAKES
ANTI-LOCK BRAKE SYSTEM ON DRY AND WET ROADS HAVE ADVERSELY EFFECTED BRAKING ON MY 2007 PRIUS FOR AS LONG AS I'VE OWNED IT (SINCE 10/2010). WHEN THE ANTI-LOCK BRAKE SYSTEM ENGAGES WHILE PRESSING THE BRAKE WITH YOUR FOOT THE CAR SLIGHTLY ACCELERATES (OR JUMPS/LUNGES) FORWARD FOR A FRACTION OF A SECOND BEFORE THE BRAKES THEN ENGAGE. ON 11/02/2012 THIS ISSUE CONTRIBUTED TO A COLLISION. WITHOUT THIS "GLITCH," I MAY HAVE BEEN ABLE TO STOP MY CAR COMPLETELY (AS I WAS ALREADY ONLY GOING VERY SLOWLY). ON PREVIOUS VISITS TO THE DEALER, I WAS TOLD THAT'S "JUST THE WAY THE CAR IS BUILT" AND THAT THERE'S NOTHING THAT CAN BE DONE TO CHANGE IT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10484025November 12, 2012
STRUCTURE:BODY
THE RUBBER TRUNK RELEASE IS CRACKED, MELTED AND DOES NOT FUNCTION IN COLD WEATHER. IT IS A STICKY GOOEY MESS IN HOT WEATHER. THE ESTIMATE TO REPLACE IT IS $187. IT IS NOT COVERED UNDER THE WARRANTY. THE DEALER CLAIMS IT IS NOT A SAFETY ISSUE. I THINK THAT IF YOU ARE NOT ABLE TO OPEN A DOOR TO YOUR CAR, IT IS A SAFETY ISSUE. HOW, FOR INSTANCE WOULD I BE ABLE TO REMOVE MY SPARE TIRE IN THE EVENT OF A FLAT TIRE. BIG SAFETY ISSUE. WHAT IF I WAS IN AN ACCIDENT AND THE ONLY ACCESSIBLE WAY OUT WAS THE HATCHBACK? BIG SAFETY ISSUE. REALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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