Toyota Prius Complaints (2008)

1,497 consumer complaints on file.

#10478692October 5, 2012
EXTERIOR LIGHTING
WHILE NEGOTIATING A CURVES, BOTH HIGH INTENSITY HEADLIGHTS WENT OUT, LEAVING US IN COMPLETE DARKNESS. WE COULDN'T TELL IF WE NEEDED TO KEEP TURNING OR STRAIGHTEN OUT. FINALLY FIGURED OUT YOU CAN RESET BY TURNING THEM OFF & THEN BACK ON. THIS HAS HAPPENED 3 TIMES SINCE. ADDITIONALLY, THE RIGHT HEADLIGHT WILL FLICKER AND/OR GO OFF. HAVE BEEN STOPPED BY NUMEROUS PEOPLE, INCLUDING THE POLICE. DEALERSHIP WORK/CHARGES HAVEN'T RESOLVED THIS. I KNOW YOU'VE RECEIVED MANY COMPLAINTS FROM PRIUS OWNERS, AND THAT THERE IS A CLASS-ACTION. TIME FOR YOUR TO REOPEN THE INVESTIGATION!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478274October 2, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING THE GEAR WOULD SHIFT INTO NEUTRAL ON ITS OWN. THE CONTACT SHIFTED BACK INTO DRIVE GEAR BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION AND THEY STATED THAT THE LEVER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 71,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477472September 29, 2012
EXTERIOR LIGHTING
DRIVER'S SIDE HEADLIGHT GOES ON/OFF INTERMITTENTLY. EVERY TIME I TAKE IT IN TO GET LOOKED AT OR REPLACED, IT WORKS. WILL GO OUT AFTER DRIVING A FEW MILES, BUT WILL TURN BACK ON WHEN I TURN OFF/ON HEADLIGHTS. THEN IT WILL DIM AND GO OUT AGAIN AFTER A FEW MILES. I NEVER GOT A RECALL NOTICE IN THE MAIL FROM TOYOTA FOR THIS, BUT WHEN I TOOK MY CAR TO THE DEALER TO GET THE ACCELERATOR RECALL FIXED, THEY TOLD ME THAT TOYOTA WOULD COVER IF I HAD LESS THAN 50,000 MILES. I HAVE BEEN DEALING WITH THIS OFF AND ON ISSUE FOR A LONG TIME BECAUSE THE LIGHT WORKS PART OF THE TIME AND I ONLY KNOW THAT IT IS OUT WHEN SOMEONE TELLS ME THEY SAW ME IN TOWN WITH A HEADLIGHT OUT. TOYOTA QUOTED ME $150 FOR THE BULB AND ADDITIONAL $105 FOR LABOR TO INSTALL BECAUSE I AM OVER THE 50,000 MILES. THIS SHOULD BE A WARRANTY COVERED BY TOYOTA AS IT IS A KNOWN PROBLEM WITH THESE CARS. TOYOTA SHOULD HAVE NOTIFIED OWNERS OF THIS POTENTIAL PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477101September 26, 2012
EXTERIOR LIGHTING
HEADLIGHTS GO OFF. SOMETIMES JUST ONE, OTHER TIMES BOTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476635September 21, 2012
ENGINE, ELECTRICAL SYSTEM
I HAD BEEN DRIVING THE CAR FOR LESS THAN 10 MINUTES WHEN THE "RED TRIANGLE" RED PROBLEM LIGHT CAME ON THE SCREEN. I IMMEDIATELY LOOKED FOR A SAFE PLACE TO PULL OVER WHEN THE CAR MADE A SERIES OF SHORT DINGING SOUNDS AND THE CAR WAS AUTOMATICALLY PUT IN NEUTRAL AND THE BRAKE ENGAGED--IN THE MIDDLE OF A BUSY INTERSECTION! I WAS FORCED TO FLEE THE VEHICLE AS THERE WERE ONCOMING CARS THAT DIDN'T LOOK LIKE THEY WERE GOING TO STOP. WHEN THE SIGNAL CHANGED, I WENT BACK TO THE CAR AND PUT ON THE EMERGENCY FLASHERS. THEN I TRIED TO PUT THE CAR BACK IN DRIVE AND IT WOULD NOT BUDGE FROM NEUTRAL. I THEN SWITCHED THE CAR OFF AND BACK ON AND WAS ABLE TO DRIVE IT OUT OF THE INTERSECTION SAFELY. IF THIS HAD OCCURRED EVEN 5 MINUTES LATER, MY 9-YEAR-OLD DAUGHTER WOULD HAVE BEEN IN THE VEHICLE WITH ME AND WE WOULD NOT HAVE BEEN ABLE TO REACT AS QUICKLY AS I DID. THE CAR HAS BEEN TOWED TO MY PERSONAL MECHANIC BY AAA FOR DIAGNOSIS, BUT AT THIS TIME IT DOES NOT APPEAR THAT THIS WAS AN ERROR, BUT A DESIGN FLAW THAT PUT MY SAFETY IN CRITICAL DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475626September 17, 2012
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
MY HEADLIGHTS TURNED THEM SELF OFF ON ANY GIVEN TIME EITHER ONE ON A TIME OR BOTH AT THE SAME TIME SAME THING HAPPENS IF THE HIGHBEAMS ARE ON DAY OR NIGHT TO CORRECT THIS PROBLEM TEMPORARILY YOU HAVE TO TURN THE LIGHTS ON AND OFF QUICKLY AND YOU HAVE NO GUARANTEE HOW LONG IT WILL STAY ON I SPOKE TO THE TOYOTA CORPORATION AND THEY WILL NOT HELP BECAUSE MY CAR HAS 90,000 MILES MY CAR IS 2008 TO FIX THIS PROBLEM THE DEALERSHIP IS CHARGING $1200 I HAVE EXTENDED WARRANTY ON THE CAR BUT ELECTRICAL IS NOT COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475414September 14, 2012
STRUCTURE:BODY
AT ABOUT 2 YEARS OLD THE HANDLE TO THE BACK HATCH RELEASE MELTED INTO A TARRY GOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474398September 9, 2012
VEHICLE SPEED CONTROL, SERVICE BRAKES, STRUCTURE:BODY
ON 8/29/12, I GOT INTO MY 2008 PRIUS IN THE PARKING LOT OF THE EASTON, MD GIANT FOOD-STORE TO RETURN HOME. THIS LOT IS ON A SLOPE JUST ABOVE A PARKING LOT FOR WALMART, WITH A PAVED ROAD BETWEEN THE 2 LOTS. THE PARKING LOTS WERE VERY CROWDED. I NEEDED TO GET TO THE ROAD SEPARATING THE 2 LOTS IN ORDER TO GO HOME. I HAD JUST STARTED THE PRIUS AND PUT IT INTO DRIVE WHEN IT STARTED TO ROAR LOUDLY, JUMPED OUT FAST, AND ACCELERATED RAPIDLY, EVEN THOUGH I BRAKE MULTIPLE TIMES. THE BRAKES SEEMED TO MAKE IT ACCELERATE FASTER. I WAS NOT TOUCHING THE GAS PEDAL, ONLY THE BRAKE, BUT THE CAR WAS ROARING AND OUT OF CONTROL. ON THE WAY OUT OF THE GIANT LOT, THE PRIUS HIT 3 CARS. THE NOISE WAS VERY LOUD, AND THE CAR WAS OUT OF CONTROL. PUMPING THE BRAKES OR HOLDING THEM DOWN DID NOTHING TO SLOW THE CAR, AND THE NOISE WAS TERRIFYING. THE BRAKES DID NOT WORK, AND THE PRIUS CONTINUED TO MAKE A VERY LOUD ROARING NOISE. THE SPEED OF THE CAR MADE STEERING DIFFICULT, IF NOT IMPOSSIBLE, AND THERE COULD HAVE BEEN INJURIES. THE PRIUS THEN LEFT THE GIANT PARKING LOT, WENT DOWN THE MULCHED SLOPE, CROSSED THE STREET, BUMPED OVER THE CURB, AND WENT UP THE WALMART SLOPE HITTING A SMALL TREE. THE CAR WAS PROBABLY GOING AT LEAST 40 MPH AND CAME TO A STOP ONLY AFTER IT PLUNGED INTO AN UNOCCUPIED BLACK CAR PARKED IN THE WALMART PARKING LOT. IT WAS SEVERELY DAMAGED AND TOWED AWAY. NO ONE KNEW WHO THE OWNER WAS AT THE TIME THE POLICE ORDERED IT TOWED AWAY. AN OCCUPANT WOULD HAVE BEEN SEVERELY INJURED OR KILLED.DURING THE ABOVE, THE PRIUS CONTINUED TO RUN AND THE AIRBAG FUNCTIONED, KEEPING ME UNINJURED. THE BRAKES AND THE ACCELERATOR FAILED TOTALLY. FOUR VEHICLES WERE DAMAGED, ONE OF WHICH WAS TOTALED. BUT AS FAR AS I KNOW, THERE WERE NO INJURIES??FOR WHICH I AM GRATEFUL. THIS PRIUS SHOULD NOT HAVE BEEN ON THE ROAD DESPITE HAVING ONLY 74,000 MILES AND ITS APPARENT GOOD CONDITION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10474361September 8, 2012
ELECTRICAL SYSTEM, SERVICE BRAKES
THE CAR WARNINGS WENT ON AND DISPLAYED THE SYMBOL FOR BRAKE SYSTEMS FAILURE. THE CAR BRAKES WENT OUT AND THEN THE CAR SPED UP SLIGHTLY UNTIL THE BRAKES RE-ENGAGED. I WAS DRIVING SLOWLY AND WAS NEAR MY HOME, SO NO ONE WAS HURT THANKFULLY. WE HAD TO HAVE IT TOWED BECAUSE THE CAR MANUAL SAID NOT TO DRIVE IT MORE THAN 3 MPH WHEN YOU HAVE A BRAKE SYSTEMS FAILURE. IT WAS DETERMINED THAT THE DEFECTIVE PARTS WERE THE ELECTRIC WATER PUMP AND THE MECHANICAL WATER PUMP. TOYOTA HAS RECALLED 2003-2007 ELECTRIC WATER PUMPS FOR THE PRIUS. MY CONCERN IS THAT THIS COULD HAVE BEEN A TRAGIC ACCIDENT IF WE WERE GOING FASTER. MY QUESTION IS WHETHER THE 2008 ELECTRIC WATER PUMP FOR THE PRIUS NEED TO BE RECALLED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473249September 1, 2012
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
ON 09JUL2012 4:00 P.M WHILE DRIVING MY PRIUS 2008 HYBRID, HEADING HOME ON I15N, THE ELECTRIC POWER ON THE VEHICLE SHUTDOWN WITHOUT ANY PREVIOUS WARNING, OR ALERT. I IMMEDIATELY MANEUVERED THE VEHICLE TO THE RIGHT SHOULDER OF THE HIGHWAY. IMMEDIATELY CALLED AAA FOR A TOWING INTO TOYOTA OF ESCONDIDO, LOCATED ON 231 LINCOLN PARKWAY, ESCONDIDO, CA 92026 PH# (760) 746-0674. TODAY 09/01/2012 - CURRENTLY EXPERIENCING PROBLEMS WITH INTERMITTENT HID HEADLIGHT OPERATION: I'VE GOT A PACKAGE 6 2006 PRIUS. ONE OF THE HEADLIGHTS KEEPS GOING OUT. I CAN'T REALLY TELL WHEN OR HOW IT GOES OUT SINCE I CAN'T SEE IT. I'LL NOTICE IT WHEN I SEE THE REFLECTION IN THE BACK OF ANOTHER CAR. IF I TURN THE BRIGHT LIGHTS ON AND OFF IT HAS NO EFFECT, BUT WHEN I TURN THEM ALL THE WAY OFF AND BACK ON THE LIGHT COMES BACK. REQUEST A SAFETY RECALL FOR TOYOTA TO TAKE CARE OF THE ELECTRICAL CORRECTIVE ACTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472731August 28, 2012
EXTERIOR LIGHTING
THE HEADLIGHTS AND REAR LIGHTS ON MY 2008 TOYOTA PRIUS INTERMITTENTLY GO OUT. SEVERAL TIMES I'VE BROUGHT THE CAR TO THE LOCAL TOYOTA DEALERSHIP TO HAVE THEM REPAIRED ONLY HEAR THERE IS NOTHING WRONG OR GET A BILL FOR REPLACING THE LIGHTS OR VARIOUS ASSOCIATED PARTS. ON AT LEAST SIX OCCASIONS I'VE BEEN STOPPED AT NIGHT BY PEOPLE AT TRAFFIC LIGHTS TELLING ME MY LIGHTS ARE OUT. MY HUSBAND WAS STOPPED AND CITED BY A POLICE OFFICER FOR BOTH HEADLIGHTS BEING OUT. AT THE TIME MY HUSBAND WAS TRAVELING FOR BUSINESS AND HAD TO STOP AND SPEND THE NIGHT AT A HOTEL BECAUSE HE COULDN'T SAFELY CONTINUE DRIVING. THE LAST TIME I BROUGHT THE CAR IN FOR THIS ISSUE THE PREVIOUS NIGHT THE LIGHT HAD BEEN OUT BUT IT WAS WORKING WHEN I GOT TO THE DEALERSHIP. THE SERVICEMAN SAID HE WOULD LOOK AT THE ISSUE BUT IF THE LIGHTS WEREN'T ACTING UP THEN THERE WAS NOTHING HE COULD DO. WHILE I WAS WAITING I GOOGLED "PROBLEMS WITH PRIUS HEADLIGHTS" AND FOUND THE ISSUE WAS COMMON, AND IN FACT, HAD CAUSED A CLASS ACTION LAWSUIT. WHEN I BROUGHT THE ATTENTION TO THE SERVICEMAN HE SAID, "THAT'S WHY I SAID I'D HEARD ABOUT THE ISSUE BUT TOYOTA ISN'T TAKING MONETARY RESPONSIBILITY FOR THIS ISSUE." ESSENTIALLY, I REPEATEDLY ENGAGE IS THE SAME ROUTINE OF GOING TO THE DEALERSHIP, PAYING FOR SOMETHING THAT DOESN'T WORK, THEN HAVING MY LIGHTS MALFUNCTION AT NIGHT WHEN I NEED THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472669August 27, 2012
EXTERIOR LIGHTING
BOTH HEADLIGHTS ABRUPTLY TURNED OFF WHILE TRAVELING HOME AT NIGHTS GOING APPROX. 50 MPH. TURNED LIGHTS OFF AND THEN BACK ON AND BOTH HEADLIGHTS CAME BACK ON. THIS IS THE THIRD TIME THIS HAS HAPPENED. EACH TIME IT'S BOTH THE HEADLIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472673August 27, 2012
VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRICAL SYSTEM
AROUND 4:30PM ON SATURDAY AFTERNOON, WE OPENED THE CAR DOOR TO RUN SOME ERRANDS AND WERE STARTLED BY A PIERCING NOISE. THE DASHBOARD WAS LIGHTING UP (ABS & VSC) AND ALTHOUGH THE CAR STARTED, THE DASHBOARD REMAINED LIT AND THE BEEPING CONTINUED. WHEN DRIVING THE CAR TO THE DEALERSHIP, THE BRAKES DID NOT BRAKE FULLY. AFTER A $58 DIAGNOSTIC TEST, WE WERE TOLD THAT ACC PRESSURE SENSOR NEEDED TO BE CLEARED AND IF WE RETURNED WITH THE SAME PROBLEM, WE MAY NEED TO REPLACE A "BRAKE ACTUATOR PART" (COST = $2,560). BEFORE THIS INCIDENT, ON SATURDAY AFTERNOON, WE DROVE THE CAR ON THE INTERSTATE FOR ABOUT 150 MILES. FOR THE LAST 15 MINUTES OF OUR TRIP, WE WERE DRIVING THROUGH HEAVY RAINS ON THE INTERSTATE AND ON SIDE ROADS. WE DID NOT EXPERIENCE ANY PROBLEMS WHEN DRIVING THE CAR IN THE RAIN, BUT ARE WONDERING WHETHER OR NOT THE WATER AFFECTED THE BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472711August 27, 2012
EXTERIOR LIGHTING
I HAVE A 2008 PRIUS. I WAS DRIVING IN THE EVENING ON THE FREEWAY AND NOTICED THE REFLECTION OF MY HEADLIGHTS IN THE BUMPER OF THE CAR AHEAD OF ME. MY RIGHT HEADLIGHT SEEMED TO BE OFF. I TURNED MY LIGHTS OFF AND ON AGAIN QUICKLY AND THEY BOTH WENT ON AGAIN. THIS HAS HAPPENED REPEATEDLY OVER THE PAST TWO MONTHS. SOMETIMES THEY BOTH STAY ON. SOMETIMES THE RIGHT ONE FADES. MY SPOUSE NOTICED THAT BOTH LIGHTS WERE ALTERNATELY FLICKERING AS I DROVE BEHIND HIM ONE NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471851August 22, 2012
EXTERIOR LIGHTING
PASSENGER SIDE HEAD LIGHT WENT OUT IN NOVEMBER, 2011, TRIED TO REPLACE BULB MYSELF, TOOK TO DEALER WHO REPLACED IT "FREE, UNDER WARRANTY!" NOW DRIVER-SIDE HEAD LIGHT WENT OUT, CALLED DEALER, TOLD NO LONGER COVERED UNDER WARRANTY AND REFERRED TO LAWSUIT WHICH HAD TOYOTA NOT TAKING BLAME OR DOING A RECALL BUT EXTENDED WARRANTY TO 5 YEARS, 50,000 MILES. BUT MY CAR WAS AT 60,000 MILES IN NOVEMBER. CALLED DEALER AGAIN AND TOLD THAT THEY DID IT AS A "COURTESY". HUH? WHY? IF THEY TOLD ME IT WASN'T COVERED BUT THEY WERE DOING IT AS A COURTESY, I WOULD STILL BE SINGING THEIR PRAISES. BUT INSTEAD, I FEEL I WAS LIED TO. SO I TOOK IT TO ANOTHER DEALER, REPAIR COST $211. FOR ABOUT 5 MINUTES OF WORK. FROM THE LAWSUIT, I READ THAT THIS CAN HAPPEN OVER AND OVER AGAIN. MY BF SAYS THAT SOMETIMES WHEN I'M FOLLOWING HIM IN MY CAR, MY LIGHT WOULD RANDOMLY GO OUT! DEFINITELY AN EXPENSIVE & DANGEROUS PROBLEM W/ THESE GREAT CARS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471562August 20, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE HEADLIGHTS FAILED AND REILLUMINATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS CONTACTED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 91,000 AND THE CURRENT MILEAGE WAS 92,000. THE VIN WAS NOT AVAILABLE. UPDATED 9/26/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471238August 17, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. THE CONTACT STATED THAT THE HANDLE ON THE LIFT GATE MELTED. THE CONTACT NOTICED IT WHEN HE GRABBED THE LIFT GATE HANDLE AND A STICKY SOLUTION COVERED HIS HANDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NO RECALLS ON THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10470737August 15, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. THE CONTACT STARTED THAT THE HEADLIGHTS FAILED TO OPERATE UPON ENGAGING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED BOTH HEAD LAMPS. THE FAILURE RECURRED THE SAME DAY THE REPAIR WAS PERFORMED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE HEADLIGHT AND SOCKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 65,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469021August 2, 2012
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS STOPPED ILLUMINATING. THE CONTACT MENTIONED THAT HE WAS ABLE TO TURN THEM BACK ON BY ENGAGING THE SWITCH SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 65,000. UPDATED 09/05/12*LJ THE CONSUMER STATED AFTER DRIVING FOR ABOUT 10 MINUTES WITH THE HEADLIGHTS ON, ONE LIGHT WOULD GO OUT. BY TURNING THE HEADLIGHT SWITCH OFF THEN BACK ON, THE FAILED LIGHT WOULD COME BACK ON. AFTER ABOUT FIVE MINUTES, THE OTHER LIGHT WOULD GO OUT. UPDATED 09/111/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466442July 18, 2012
SERVICE BRAKES
TL* THE CONTACT OWNED A 2008 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BRAKES FAILED, WHICH CAUSED THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED AT THE SCENE AND TOWED AWAY TO THE DEALER. THE DEALER DIAGNOSED THAT THE BRAKES FUNCTIONED PROPERLY AND THERE WAS NO FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE FAILURE WAS THE CONTACT'S FAULT. NO ASSISTANCE WAS OFFERED. THE FAILURE AND CURRENT MILEAGES WERE 50,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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