Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10533071August 1, 2013
ELECTRICAL SYSTEM, STEERING
AFTER SHORT PERIOD OF SERVICING A RECALL ON STEERING EXTENSION SHAFT #C0T, SOME OF STEERING WHEEL BUTTONS STOPPED FUNCTIONING DUE TO DAMAGES TO CLOCK-SPRING CABLE. THE DEALERSHIP DON'T WANT TO ADMIT THEIR TECHNICIAN FAULT FAILING TO REALIGN THE STEERING WHEEL TO CENTER POSITION. MANY OF PRIUS SECOND GENERATION HYBRID OWNERS BEEN RECALLED HAVE THIS ISSUE AFTER FIXING THE SHAFT. IS THE DAMAGED SPRING CABLES ALREADY WERE OR DUE TO LACK OF EXPERTISE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526165July 22, 2013
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
THE RUBBER COVER ON THE HATCH RELEASE HANDLE (THE EXTERIOR HANDLE OF THE REAR HATCH) ON MY 2007 TOYOTA PRIUS HAS MELTED MAKING IT DIFFICULT TO OPEN THE REAR HATCH. I CAN BEST DESCRIBE IT AS BEING A VISCOUS BLACK GLOB LIKE ROOFING TAR. THE VEHICLE'S SMART KEY LOCKING SYSTEM HAS ALSO BEEN AFFECTED BY THE MELTED SWITCH. IT NOW TAKES SEVERAL SECONDS TO FIND THE SENSOR DUE TO A LOSS IN SENSITIVITY IN THE SWITCH, CAUSED BY THE MELTING OF THE RUBBER COVER. I THOUGHT THAT THIS MIGHT BE A SINGULAR ISSUE, BUT HAVE READ NUMEROUS COMPLAINTS ONLINE FROM OTHER CAR OWNERS. FROM A SAFETY PERSPECTIVE, THIS MEANS YOU CAN EXPERIENCE EXTREME DIFFICULTY OPENING THE REAR HATCH (A LIFE SAFETY ACCESS POINT) TO ME, THIS IS BOTH A SERIOUS LIFE SAFETY ISSUE AND A SERIOUS QUALITY DEFECT THAT TOYOTA IS OPTING TO IGNORE AND ONLY FIXING ON VEHICLES WITH EXTENDED WARRANTIES, SINCE THE FAILURE APPEARS TO OCCUR AT AROUND THE 3 YEAR MARK (IE AFTER 3 YEARS OF EXPOSURE TO THE HEAT). I THINK A DOOR HANDLE OR HATCH HANDLE SHOULD BE MADE TO LAST MORE THAN 3 YEARS. THANK YOU FOR YOUR ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524949July 15, 2013
EXTERIOR LIGHTING
DRIVER SIDE HEADLIGHT, KEEPS GOING OUT.SWITCH OFF THE LIGHTS THEN BACK ON IT WORKS FOR A LITTLE WHILE, BUT STILLS GO OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524887July 15, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE HEADLIGHTS BECAME INOPERABLE INTERMITTENTLY. THE CONTACT STATED THAT AFTER TURNING THE HEADLIGHT SWITCH OFF AND BACK ON, THE HEADLIGHTS FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE HEADLIGHTS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524449July 11, 2013
ENGINE, VEHICLE SPEED CONTROL
WHILE TRAVELING ON THE HIGHWAY AT 55 MPH, THE POWER WAS LOST AND THE ACCELERATOR DID NOT RESPOND TO BEING DEPRESSED. THE CAR WAS STEERED FROM THE MIDDLE LANE ON A THREE LANE HIGHWAY TO GRADUALLY COAST INTO THE SAFETY LANE OFF THE HIGHWAY WHERE THE BRAKE WAS USED TO STOP THE VEHICLE. THE POWER BUTTON WAS THEN DEPRESSED AND THE ENGINE RESTARTED AND WE REENTERED THE HIGHWAY. THIS WAS THE ONLY SUCH INCIDENT IN SEVEN YEARS OF OWNERSHIP OF THIS VEHICLE. THIS INCIDENT HAS NOT RECURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524085July 10, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RIGHT HEADLIGHT FLICKERS WHEN STARTING CAR, THEN GOES OUT INTERMITTENTLY. KNOWN ISSUE WITH 2005-2007 PRIUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524166July 10, 2013
STRUCTURE:BODY
THE RUBBER ON MY TRUNK RELEASE HAS TURNED TO A TARRY MESS MAKING IT VERY DIFFICULT TO OPEN AND LEAVING BLACK TAR ALL OVER MY FINGERS. WHEN THE RELEASE DOES NOT WORK, I HAVE PULL OUT MY KEYS TO PRESS THE UNLOCK BUTTON OR OPEN THE CAR TO PRESS THE UNLOCK BUTTON WHICH SOMETIMES RELEASES IT BUT NOT ALWAYS. I OPT NOT TO USE MY TRUNK BECAUSE IT IS SO TERRIBLY INCONVENIENT AND FRUSTRATING NOW, ESPECIALLY WHEN I AM JUGGLING PACKAGES AND/OR KIDS. I AM TERRIBLY DISAPPOINTED THAT TOYOTA IS NOT TAKING OWNERSHIP OF THIS PROBLEM AS I SEE MANY POSTS DEALING WITH THIS VERY SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523682July 8, 2013
EXTERIOR LIGHTING
I HAVE PREVIOUSLY FILED A COMPLAINT REGARDING THIS VEHICLE # 10520690. NOW THIS VEHICLE CAN NO LONGER BE DRIVEN AT NIGHT AS BOTH HEADLIGHTS GO OUT WHILE DRIVING. THIS IS EXTREMELY UNSAFE AND SCARY. IF THIS WERE THE ONLY VEHICLE I HAD TO DRIVE I WOULD HAVE A REAL PROBLEM BECAUSE I CAN NOT TRUST TO DRIVE IT AFTER SUNSET. TOYOTA NEEDS TO FIX THIS PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522037June 27, 2013
STRUCTURE:BODY
THE MATERIAL IN THE TRUNK DOOR HANDLE IS DISSOLVING AND OR DISINTEGRATING. I RECENTLY RESEARCHED THE DEFECT ON THE INTERNET AND OBSERVED WHAT I WAS EXPERIENCING HAS BEEN PREVIOUSLY DOCUMENTED IN OTHER COMPLAINTS. IN A RECENT VISIT TO A TOYOTA SERVICE CENTER FOR ROUTINE MAINTENANCE I PRESENTED WHAT WAS HAPPENING AND WAS TOLD THE VEHICLE REPAIR WAS OUT OF THE WARRANTY PERIOD AND THERE WOULD BE A CHARGE IF I WANTED THE REPAIR. THE CHARGE IMO WAS EXCESSIVE FOR SOMETHING THAT IMO WAS A BUILT IN DEFECT AND DESERVES A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521983June 26, 2013
POWER TRAIN
PRIUS SHIFTED ITSELF OUT OF GEAR. I PUT THE CAR INTO 'DRIVE', IT SHIFTED ITSELF INTO NEUTRAL. I PUT THE CAR IN 'REVERSE', IT SHIFTED ITSELF INTO 'NEUTRAL'. I TURNED THE CAR OFF AND ON SEVERAL TIMES AND FINALLY GOT IT TO STAY IN 'REVERSE', BUT EVERY TIME I TRIED TO GET THE CAR INTO 'DRIVE', IT SHIFTED BACK INTO 'NEUTRAL'. THIS IS A SERIOUS SAFELY RISK. I'VE RESTARTED SEVERAL TIMES AND STILL CAN'T GET THE CAR TO STAY IN DRIVE. THERE HAVE BEEN A FEW WEIRD INCIDENTS BEFORE - I.E., START THE CAR, PUT IT INTO 'DRIVE' AND IT GOES INTO 'REVERSE', BUT I ATTRIBUTED THIS TO AN ERROR ON MY PART. AFTER TODAY, HOWEVER, THESE ISSUES ARE CLEARLY A PROBLEM WITH THE CAR, AND NOW I BELIEVE THE PRIOR INCIDENTS ARE RELATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521379June 24, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THE BRAKES SEIZED WHENEVER IT RAINED. WHEN THE BRAKES SEIZED EXCESSIVELY IT CAUSED THEM TO LEAN FORWARD TOWARDS THE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DETERMINE WHAT CAUSED THE FAILURE TO OCCUR. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 65,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521490June 24, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, BOTH HEAD LIGHTS FAILED. THE CONTACT WAS ABLE TO TURN THE LIGHTS BACK ON ONCE ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520690June 19, 2013
EXTERIOR LIGHTING
THE DRIVERS SIDE HEADLIGHT GOES OUT FOR NO APPARENT REASON. THE HEADLIGHT WILL COME BACK ON IF YOU SHUT OFF THE LIGHTS AND TURN THEM BACK ON. THIS IS DANGEROUS AND A KNOWN PROBLEM BY THE MANUFACTURER AND NOTHING IS BEING DONE TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515573June 6, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BOTH HEADLIGHTS WENT OUT WITHOUT WARNING. THIS HAS RECURRED NUMEROUS TIMES SINCE THEN, ALSO WITH TAILLIGHTS. I'VE BEEN PULLED OVER 4 TIMES BY POLICE FOR LIGHTS OUT. NEXT DAY, THEY'RE FINE, OR A DIFFERENT LIGHT IS OUT.VERY DANGEROUS AND SCARY, AS WE LIVE IN A RURAL AREA WITH WINDY ROADS AND NO STREET LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515417June 6, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 72 MPH, A BRIGHT RED EXCLAMATION POINT ICON ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515347June 5, 2013
STEERING
LOSS OF POWER STEERING ASSIST THAT CAUSED THE VEHICLE TO BECOME DIFFICULT TO KEEP IN THE PROPER LANE OF TRAFFIC. THE POWER STEERING ASSIST LOSS REMAINED AT ALL SPEEDS INCLUDING STANDING STILL AT A TRAFFIC LIGHT. THE TOYOTA DEALER CHECKED THE STEERING AND "RESET" THE STEERING COMPUTER AND TORQUE SENSOR WHICH RETURNED THE STEERING TO NORMAL. SEVERAL WEEKS LATER WHILE DRIVING ON THE INTERSTATE THE LOSS OF POWER ASSIST RETURNED. THE CAR WAS BROUGHT BACK TO THE TOYOTA DEALER AND THE SAME PROCEDURE OF "RESETTING" THE STEERING COMPUTER WAS PERFORMED. THE VEHICLE'S STEERING WENT BACK TO NORMAL AGAIN ! THE DEALER STATED "NO" FAULT CODES WERE EVER PRESENT, AND TOYOTA DENIED HAVING AN ISSUE WITH THE 2007 STEERING SYSTEM. I BELIEVE THE STEERING COMPUTER DOES NOT PROPERLY STORE THE TORQUE SENSOR ZERO POINT, THUS SHOULD BE REPLACED. THE TOYOTA DEALER DISAGREED AND TOLD ME NOT TO WORRY ABOUT IT BECAUSE THE VEHICLE'S STEERING WAS IN PERFECT OPERATING CONDITION. MY CONCERN IS THE STEERING WILL LOCK UP OR DO SOMETHING TERRIBLE AND CAUSE A SERIOUS ACCIDENT ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514171May 29, 2013
VEHICLE SPEED CONTROL, AIR BAGS
AT APPROXIMATELY 11:20 AM, I WAS WAITING TO HAVE MY CAR WASHED AT A DRIVE THROUGH CAR WASH. A CHEVROLET PICKUP TRUCK HAD COMPLETED BEING WASHED AND WAS STOPPED AT THE EXIT. THE GREEN LIGHT CAME ON AT THE START OF THE CAR WASH FOR ME TO PROCEED. I MOVED FORWARD WHEN SUDDENLY THE CAR LURCHED FORWARD AT WHAT SEEMED TO BE TOP SPEED. I JAMMED MY FOOT OF THE BRAKE PEDAL AND HELD IT DOWN BUT THE CAR CONTINUED SPEEDING. I EASED THE CAR INTO THE LEFT SIDE WALL OF THE CAR WASH TO SLOW DOWN THE MOMENTUM, BUT TO NO AVAIL. I CRASHED INTO THE BACK OF THE TRUCK. THE HOOD OF THE PRIUS WENT UNDER THE TRUCK REAR BUMPER. THE AIR BAGS DID NOT DEPLOY. THE PRIUS HAS BEEN DECLARED AT TOTAL LOSS. *TR THE CONSUMER STATED NEITHER THE LETTER FROM TOYOTA NOR THE BOSCH REPORT INDICATED AN EXAMINATION OF AN ELECTRONIC ACCELERATION SYSTEM. UPDATED 04/28/14
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10513529May 25, 2013
STRUCTURE:BODY
WITHIN THE HANDLE FOR THE REAR HATCH OF THE 2007 PRIUS THERE IS A STRIP OF RUBBER WHICH I ASSUME IS TO PREVENT MOISTURE FROM PENETRATING INTO THE INTERIOR COMPONENTS AND IT MAY ALSO SHIELD SOME ELECTRICAL WIRING. THIS PIECE OF RUBBER IS BECOMING SOFT AND MELTING. WHENEVER WE OPEN THE HATCH, OUR FINGERS AND HANDS ARE STAINED WITH A BLACK GOOEY SUBSTANCE THAT'S DIFFICULT TO REMOVE FROM OUR HANDS. THIS HAS BEEN A PROBLEM EVER SINCE WE PURCHASED THE VEHICLE IN 2011. IT SEEMS TO ME THAT A BODY PART SHOULD LAST MORE THAN 4 YRS AND SINCE WE PURCHASED USED, IT MAY HAVE ALREADY BEEN GOOEY BEFORE WE PURCHASED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513258May 23, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE SITTING AT A STOP SIGN, THE VEHICLE WAS CRASHED INTO FROM THE REAR. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL FOR TREATMENT OF A FRACTURED CLAVICLE. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A POLICE REPORT WAS NOT FILED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 56,000. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10512932May 21, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BOTH FRONT HEAD LAMPS SHUTOFF AT THE SAME TIME WHILE MOVING AT ABOUT 25 MPH. TURNING OFF THE HEAD LAMP SWITCH AND TURNING THE SWITCH BACK ON RESTORED THE LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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