Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10561635January 27, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHT AND TAILLIGHTS GO OUT AND THEN COME BACK ON. ALSO, WHEN ON THEY SEEM TO BE VERY WEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561478January 25, 2014
STRUCTURE:BODY
REAR HATCH HANDLE LIQUEFIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561004January 22, 2014
STRUCTURE:BODY
THE HATCHBACK HANDLE/LOCK HAS MELTED. NOW WHEN IT'S VERY COLD YOU CANNOT OPEN IT WITHOUT CONSIDERABLE FORCE. MY 16 YEAR OLD DAUGHTER IS DRIVING THE CAR AND SHE CAN'T GET IT OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560166January 15, 2014
STRUCTURE, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
THE BACK LATCH OF MY 2007 TOYOTA PRIUS HAS DEGRADED ("MELTED" ALMOST). IT NO LONGER FUNCTIONS PROPERLY, AND I AM UNABLE TO OPEN THE BACK HATCH DOOR EASILY. SOMETIMES IT REQUIRES CONSIDERABLE EFFORT AND PERSEVERANCE TO GET IT OPEN. I AM CONCERNED THAT IN THE CASE OF AN EMERGENCY, I WILL NOT BE ABLE TO GET THE DOOR OPEN. THIS IS A MAJOR CAUSE FOR CONCERN AND IT IS A SERIOUS SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559110January 8, 2014
EXTERIOR LIGHTING
RIGHT HEADLIGHT FLICKERS AND GOES OUT, LEAVING ONLY LEFT HEADLIGHT ON. TURNING HEADLIGHTS OFF AND ON CAUSES BOTH HEADLIGHTS TO WORK AGAIN. PROBLEM REPEATS RANDOMLY IN ABOUT 10 MINUTES. I ALSO NOTED THAT ONCE BOTH HEADLIGHTS WENT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559118January 8, 2014
STRUCTURE:BODY:DOOR
REAR HATCH HANDLE HAS MELTED AND MAKING ACCESSIBILITY TO THE REAR HATCH LIFT GATE IS VERY STICKY AND SOFT. SOMETIMES THE HATCH DOES NOT RESPOND WHEN ATTEMPTING TO OPEN THE REAR HATCH. THE PIECE WAS REPLACED UNDER WARRANTY IN 2009 AND IS NOW MALFUNCTIONING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558893January 7, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:HATCHBACK/LIFTGATE
I TOO AM A VICTIM OF THE MELTING REAR HATCH COVER. THE RUBBER COVER TO THE EXTERNAL TRUNK LATCH HAS DETERIORATED TO THE POINT WHERE IT IS EITHER GOOEY TO THE TOUCH IN WARM WEATHER OR FROZEN SOLID TO THE POINT WHERE IT IS IMMOVABLE IN COLDER TEMPERATURES. THIS IS A SAFETY HAZARD SINCE I AM UNABLE TO ACCESS THE SPARE TIRE. THE RUBBER APPEARS TO BE BLOCKING THE RELEASE MECHANISM. THE DETERIORATION STARTED DURING THE SUMMER OF 2013. THIS ISSUE HAS WORSENED AND BEGINNING DECEMBER 29, I HAVE BEEN UNABLE TO OPEN THE REAR HATCH. IT IS CLEARLY A MANUFACTURER DEFECT AND IS THE RESPONSIBILITY OF TOYOTA TO REPLACE THIS HANDLE AT NO EXPENSE TO THE CONSUMER. HOWEVER, THEY ARE NOT WILLING TO DO SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558582January 6, 2014
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE BACK LATCH OF MY 2007 TOYOTA PRIUS HAS DEGRADED ("MELTED" ALMOST). IT NO LONGER FUNCTIONS PROPERLY, AND I AM UNABLE TO OPEN THE BACK HATCH DOOR EASILY (FROZEN SOLID AND IMMOVABLE IN COLDER TEMPERATURES). SOMETIMES IT REQUIRES CONSIDERABLE EFFORT AND PERSEVERANCE TO GET IT OPEN. I AM CONCERNED THAT IN THE CASE OF AN EMERGENCY, I WILL NOT BE ABLE TO GET THE DOOR OPEN. ALSO, AT TIMES, DUE TO THE INFLEXIBILITY OF THE RUBBER I AM UNABLE TO OPEN THE TRUNK AND, THUS, ACCESS THE SPARE, ANY OF MY REPAIR TOOLS, EMERGENCY SAFETY KIT, FLARES, JUMPERS, ETC. THERE IS NO ALTERNATIVE INTERNAL METHOD FOR OPENING THE HATCHBACK/TRUNK.THIS IS A MAJOR CAUSE FOR CONCERN AND IT IS A SERIOUS SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558463January 4, 2014
STRUCTURE:BODY:DOOR
THE HANDLE TO THE REAR DOOR IS BARELY FUNCTIONING. IT HAS BEEN STICKING FOR A LONG TIME BUT NOW IT IS ALMOST IMPOSSIBLE TO OPEN THE REAR DOOR ALTOGETHER. THE RUBBER OF THE HANDLE LOOKS MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557706December 30, 2013
STRUCTURE
I HAVE A 2007 TOYOTA PRIUS AND THE RUBBER HAS "DECOMPOSED" OFF THE LATCH AND HAS MADE IT NEARLY IMPOSSIBLE TO GAIN ACCESS TO THE REAR COMPARTMENT OF MY VEHICLE. THE RUBBER DEGRADATION HAS MADE THE SENSITIVITY OF THE HATCH DOOR LATCH ERRATIC AND NOT WORKING MOSTLY. ITS CAUSE ME TO TRY TO YANK THE HATCH DOOR A COUPLE OF TIMES WHICH HAS CAUSE THE LATCH DOOR HANDLE TO COME LOOSE. TOYOTA PLS ADDRESS THIS ISSUE. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557593December 29, 2013
EXTERIOR LIGHTING
BOTH HEADLIGHTS SUDDENLY WENT OUT WHILE DRIVING ON AN UNLIT MOUNTAIN HIGHWAY. HAPPENED AGAIN THE NEXT NIGHT WHILE DRIVING ON ANOTHER HIGHWAY. TURNING THE LIGHT SWITCH OFF AND ON AGAIN BROUGHT THE HEADLIGHTS BACK ON. PREVIOUSLY, DRIVER'S SIDE HEADLIGHT WOULD SUDDENLY GO OUT INTERMITTENTLY. THIS WAS THE FIRST TIME BOTH HEADLAMPS WENT DIM AT THE SAME TIME. VERY SCARING AND DANGEROUS SITUATION AS THERE WAS NO VISIBILITY AS SOON AS THE LIGHTS WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557452December 27, 2013
STRUCTURE
LIKE SO MANY OTHERS WITH A 2007 PRIUS, MY HATCH BACK RUBBER LATCH STARTED GETTING STICKY AND THEN SLOWLY STARTED DETERIORATING TO THE POINT WHERE I COULDN'T OPEN THE HATCH DOOR. I TOOK IT TO MAITA TOYOTA IN SACRAMENTO AND ASKED IF THEY WOULD FIX IT, BUT THEY CHARGED ME. I'M SEEING THAT SOME PEOPLE COMPLAINED TO TOYOTA AND GOT THIS PAID FOR. I'M GOING TO SEE IF I CAN GET REIMBURSED FOR THIS. I'M GLAD PEOPLE PUT THEIR COMPLAINTS HERE TO SEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557250December 26, 2013
EXTERIOR LIGHTING
HID HEADLIGHT WILL GO OUT WHILE DRIVING AND THIS HAS HAPPENED 4 TIMES WITH THE MOST RECENT 2 DAYS AGO. ALL OF THE TIMES THIS HAS HAPPENED, THE BULB AND COMPUTER ARE REPLACED AT A COST OF $700.00+. VERY EXPENSIVE ON GOING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556826December 20, 2013
STRUCTURE:BODY, ELECTRICAL SYSTEM
I HAVE A 2007 TOYOTA PRIUS AND THE RUBBER HAS "MELTED" OFF IF THE LATCH AND HAS MADE IT NEARLY IMPOSSIBLE TO GAIN ACCESS TO THE REAR COMPARTMENT OF MY VEHICLE. IT BEGAN WITH NUMEROUS BLACK AND STICKY FINGERS THEN PROGRESSED TO CHUNKS OF GOOEY OF WHAT I THINK WAS PLASTIC COMING OFF INTO MY HANDS AND HAS ENDED UP BEING AN ALMOST IMPOSSIBLE TASK TO GAIN ACCESS VIA THE BACK END OF MY CAR. FROM A VERY QUICK SEARCH OF THE INTERNET, THIS APPEARS TO BE A WIDE SPREAD PROBLEM AND EVERYONE IS GETTING THE SAME ANSWER I AM GETTING FROM TOYOTA....PAY UP!! THIS HAS TO BE A MFG DEFECT. I LIVE IN NORTH TEXAS SO YES, IT DOES GET HOT HERE BUT MELT THE PLASTIC OFF YOUR CAR HOT, I THINK NOT! PLEASE HELP US! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556593December 19, 2013
EXTERIOR LIGHTING
MY LHEADLIGHTS FLICKER, AND GO OUT ALL THE TIME...I HAVE 2 TEEN DAUGHTERS THAT ARE OF DRIVING AGE AND THEY CANNOT DRIVE AT NIGHT DUE TO THE LIGHTING ISSUE...I HAVE BEEN ON THE FREEWAY GOING UPWARDS OF 75 MILE PER HOUR ON HIGHWAY AND BOTH HEADLIGHTS HAVE WENT COMPLETELY OUT...I ASSUMED TOYOTA WAS A GOOD BRAND IT IS SOO DANGEROUS TO DRIVE MY CAR AT NIGHT!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556598December 19, 2013
STRUCTURE:BODY:HATCHBACK/LIFTGATE
I NOTICED OVER THE SUMMER THAT THE HATCHBACK BUTTON BECAME EXTREMELY SOFT AND FOR LACK OF A BETTER TERM, GOOEY. ONCE THE WEATHER COOLED DOWN THE BUTTON SEEMED TO HAVE RESHAPED/MELTED SO THAT I AM NO LONGER ABLE TO OPEN THE HATCH OF MY CAR. I HAVE CONTACTED TOYOTA WITH THIS CONCERN BUT WAS TOLD THAT BECAUSE I HAVE EXCEEDED THE MILEAGE AND WARRANTY COVERAGE IT IS MY RESPONSIBILITY. I STRONGLY BELIEVE THAT THIS IS THE CAUSE OF FAULTY MANUFACTURING. I CANNOT ACCESS MY SPARE TIRE IS KEPT UNDER COVER IN THE REAR HATCH. TOYOTA NEEDS TO TAKE RESPONSIBILITY FOR THIS AND ISSUE A RECALL IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556617December 19, 2013
STRUCTURE:BODY:HATCHBACK/LIFTGATE
REAR HATCH LATCH IS INOPERABLE AND PREVENTS ACCESS TO SPARE TIRE. RUBBER COVERING OF LATCH MECHANISM DEGRADED 'MELTED,' EVEN THOUGH CAR IS GARAGE STORED IN THE HEAT OF SUMMER, M-F. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556654December 19, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY
THE RUBBER COVERING THE EXTERNAL HATCH LATCH AT THE REAR OF MY 2007 PRIUS HAS DEGRADED TO THE EXTENT THAT THE LATCH NO LONGER FUNCTIONS PROPERLY. THIS IS A DESIGN FLAW FOR THE 2007 PRIUS AND VERY DANGEROUS AS IT WILL NOT ALLOW ACCESS INTO THE TRUNK AREA IN CASE OF EMERGENCY. BECAUSE OF THE MELTED/DEGRADED RUBBER MY WIFE CAN NO LONGER GET INTO THE TRUNK AND I CAN ONLY GET INTO THE TRUNK AT RANDOM INTERVALS WITH SEVERE PRESSURE PLACED ON THE RUBBER/SWITCH AREA. IT COULD BE IMPOSSIBLE FOR ME TO REACH THE SPARE IN AN EMERGENCY. IT COULD ALSO DAMAGE THE ELECTRICAL SYSTEM WITH THE PRESSURE NEEDED TO MAKE IT WORK. THIS IS CLEARLY A TOYOTA DESIGN AND MATERIALS PROBLEM AND SHOULD BE FIXED BY TOYOTA BEFORE SOMEONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556569December 18, 2013
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE REAR HATCH BECAME STICKY AND LEFT BLACK RESIDUE ON MY FINGERS. THE HATCH TOOK SEVERAL TRIES UNTIL IT UNLOCKED. NOW THAT IT IS COLD IN PENNSYLVANIA THE HATCH WILL EITHER NOT OPEN AT ALL OR IT TAKES NUMEROUS TRIES UNTIL IT UNLOCKS. THIS IS VERY INCONVENIENT AS ACCESS TO THE REAR IS NOT GAINED SOMETIMES AND ITEMS MUST BE PLACED IN THE BACKSEAT AS A RESULT. ALSO IF I AM UNLUCKY ENOUGH TO GET A FLAT TIRE I CANNOT GET TO THE SPARE. THE REAR HATCH AREA IS WHERE MY EMERGENCY KIT AND JUMPER CABLES ARE KEPT. OUR FAMILY OWNS THREE TOYOTA'S AND BEING LOYAL CUSTOMERS OF TOYOTA I WOULD THINK THAT TOYOTA WOULD BE MORE THAN HAPPY TO DO THE RIGHT THING AND FIX THIS PROBLEM FOR FREE SINCE THIS APPEARS TO BE A COMMON PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556243December 16, 2013
ELECTRICAL SYSTEM
THE HATCH HANDLE MADE OF RUBBER IS DETERIORATING AND NOW MOISTURE GETS IN THE SWITCH AND WHEN IT GETS BELOW FREEZING YOU CAN OPEN THE HATCH. THIS RUBBER PIECE SHOULD NOT BE COMING APART LIKE THIS . MANY COMPLAINTS HAVE SURFACED CONCERNING THIS ISSUE. IF YOU NEEDED TO CHANGE A TIRE YOU COULD NOT GET THE HATCH OPEN TO GET THE TIRE OR EMERGENCY EQUIPMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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