Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10614528July 18, 2014
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE LATCH TO OPEN THE TRUNK BECAME MELTED AND THE TRUNK OF THE VEHICLE COULD NOT BE OPENED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610621July 15, 2014
STRUCTURE
LATCH ON MY 2007 PRIUS IS MELTING AND STICKY, LEAVING BLACK RESIDUE ON MY FINGERS WHEN I OPEN IT. IT IS DIFFICULT TO OPEN AT TIMES IN ADDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610623July 15, 2014
STRUCTURE
ON OUR 2007 PRIUS, THE RUBBER COVER FOR THE REAR TRUNK HATCH HAS MELTED INTO BLACK GOO. THIS DEGRADATION DOESN'T APPEAR TO BE DUE TO HEAT, SINCE THE CAR HAS BEEN KEPT IN A COOL GARAGE. THE RUBBER ITSELF EFFECTIVELY TURNED INTO TAR, COMING OFF ON OUR HANDS AND DRIPPING ONTO THE BUMPER AT TIMES. THE MELTING HAS ALSO MADE IT DIFFICULT TO OPEN THE REAR TRUNK, AS THE GOOEY RUBBERY MESS APPEARS TO BE INTERFERING WITH THE ACTION OF THE SWITCH THAT RELEASES THE HATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610750July 15, 2014
EXTERIOR LIGHTING
I WAS DRIVING DOWN THE HIGHWAY AND BOTH HEADLIGHTS SUDDENLY WENT OUT. THE FOG LIGHTS REMAINED ON. WHEN WE WENT INSIDE A STORE AND CAME BACK OUT TO CONTINUE DRIVING, THEY CAME BACK ON AGAIN. THEY THEN FAILED AGAIN, BOTH HEADLIGHTS, IN A SEPARATE INSTANCE, TURNING THEMSELVES COMPLETELY OFF WHILE I WAS DRIVING ON THE INTERSTATE, IN AN AREA WITH NO LIGHTS, LEAVING ME IN THE DARK. I WAS ABLE TO RESOLVE THE ISSUE THIS TIME BY TURNING THE LIGHT SWITCH OFF AND THEN BACK ON AGAIN, BUT I AM CONCERNED THIS WILL CONTINUE TO HAPPEN. I HAVE DONE SOME RESEARCH, AND IT SEEMS THIS IS AN ONGOING ISSUE WITH PRIUS' WITHIN THE SAME YEAR (AND SURROUNDING YEARS) AS MINE, AND SOMETHING THE COMPANY PROBABLY NEEDS TO DEAL WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609273July 9, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE TAIL LIGHTS INTERMITTENTLY GO OUT WHEN DRIVING AT NIGHT, WHILE THE BRAKE LIGHTS ARE FINE. IT IS RELATED TO A PROBLEM WITH POOR QUALITY TAIL LIGHT SOCKETS ON THIS MODEL AND YEAR. REPLACEMENT BULBS DO NOT ADDRESS THE PROBLEM. THIS SEEMS TO BE A COMMON PROBLEM, NOT UNIQUE TO MY VEHICLE ONLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608004July 3, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I WAS TRAVELING AT 50MPH WHEN AN ALARM SOUNDED IN THE CAR AND 4 LIGHTS LIT UP ON THE DASHBOARD ? THE BRAKE SYSTEM WARNING LIGHT, MASTER WARNING LIGHT, VSC AND MALFUNCTION INDICATOR LAMP. THE VEHICLE WAS TAKEN TO A TOYOTA DEALERSHIP WHERE THEY ADVISED THE HYBRID WATER PUMP NEEDED REPLACING. I THEN DISCOVERED THERE IS A RECALL ON THE HYBRID WATER PUMPS BUT WAS ADVISED MY VEHICLE WAS NOT ON THE LIST FOR THE RECALL. THE DETAILS OF MY MISHAP CORRELATE TO THE TOYOTA RECALL NOTICE THAT TOYOTA PUT OUT REGARDING THE HYBRID WATER PUMPS. I BELIEVE MY VEHICLE SHOULD HAVE BEEN ON THE RECALL LIST TO HAVE THIS SAFETY ISSUE ADDRESSED AND THAT THE RECALL NOTICE DOES NOT ADEQUATELY COVER ALL TOYOTA VEHICLES WITH THIS POSSIBLE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608170July 3, 2014
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT, ON NUMEROUS OCCASIONS, EITHER ONE OR BOTH HEADLIGHTS CEASE TO FUNCTION. BY TURNING THEM OFF AND BACK ON AGAIN, THEY WORK FOR AWHILE, BUT THEN MAY OR MAY NOT GO OUT AGAIN DEPENDING ON WHO KNOWS WHAT. MY RIGHT HEADLIGHT WAS REPLACED AT 15,000 MILES AND THE LEFT ONE WAS REPLACED AT 20,000 MILES - BOTH UNDER WARRANTY. I WAS TOLD AT THE TIME THAT IT WOULD HAVE COST ME OVER $200 EACH IF IT WAS NOT UNDER WARRANTY. JUST LOOKING AT COMPLAINTS FOR THE 2007 PRIUS CARS FOR THIS YEAR ALONE, 23 OUT OF THE 60 COMPLAINTS ON THIS WEBSITE SOUND EXACTLY LIKE MINE. I UNDERSTAND THAT THIS HAS BEEN AN ISSUE WITH ALL THE 2006-2009 TOYOTA PRIUS CARS AND THAT TOYOTA SOMEHOW FIXED THIS PROBLEM WHEN THEY REVAMPED THE CAR IN 2010. MY DEALER SAID TO BRING IT IN TO SEE IF IT WAS A BALLAST PROBLEM OR FAULTY LIGHTS--ALL VERY EXPENSIVE TO FIX AND THERE IS NO GUARANTEE I WON'T HAVE THE SAME PROBLEM AGAIN IN THE NEAR FUTURE. (SEE TOYOTA CHAT LINE WHERE FOLKS HAVE BEEN CHARGED UP TO $2500 ONLY TO HAVE THEIR LIGHTS GO OUT AGAIN IN A FEW MONTHS) I DON'T UNDERSTAND WHY TOYOTA DOESN'T HAVE A RECALL TO FIX THIS PROBLEM. NOT ONLY IS THIS A WASTE OF TIME AND MONEY TO THE OWNER OF THIS CAR, IT IS A SAFETY HAZARD. NO WARNING LIGHT GOES ON IN THE CAR TO SAY THE HEADLIGHTS ARE NOT FUNCTIONING, AND IT ISN'T ALWAYS EASY TO TELL THE LIGHTS HAVE GONE OUT, DEPENDING ON HOW WELL THE ROADS ARE LIT. WHAT IS TOYOTA WAITING FOR? DOES SOMEONE HAVE TO DIE BECAUSE THEIR HEADLIGHTS UNEXPECTEDLY GO OUT WHILE DRIVING AT NIGHT BEFORE SOMETHING IS DONE TO FIX THIS ISSUE? I HOPE NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607001June 30, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HID HEADLIGHTS ON MY 2007 TOYOTA PRIUS APPEAR TO BE DEFECTIVE. WHEN I TURN THE LIGHTS ON INITIALLY, THEY BOTH ILLUMINATE, BUT THE LIGHTS DIM PROGRESSIVELY, AND AFTER SEVERAL MINUTES THE LIGHTS ARE ESSENTIALLY DARK. THIS OCCURS IN BOTH HEADLIGHTS AND STARTED ONLY THIS MONTH. THIS IS A SIGNIFICANT SAFETY ISSUE, AS IT IS VERY DANGEROUS TO DRIVE WITHOUT WORKING HEADLIGHTS (PARTICULARLY WHEN ONE ASSUMES THAT THE HEADLIGHTS ARE WORKING SINCE THEY TURNED ON INITIALLY). IT IS MY UNDERSTANDING THAT THE ISSUE IS BEYOND REPLACING THE HID HEADLIGHT BULBS; ACCORDING TO THE REPAIR SHOP I VISITED, THERE MAY BE A DEFECT WITH THE HID ELECTRONIC CONTROL UNITS (ECUS). I UNDERSTAND AS WELL THAT THIS IS A DEFECT THAT HAS OCCURRED IN NUMEROUS TOYOTA PRIUS VEHICLES AND THAT TOYOTA IN 2011 AGREED TO A SETTLEMENT OF A CLASS ACTION LAWSUIT THAT PROVIDED SOME REPAIR COVERAGE FOR CERTAIN OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606874June 29, 2014
EXTERIOR LIGHTING
THE PASSENGER SIDE HEADLIGHT WENT OUT A FEW WEEKS AGO. IT CAME BACK ON INTERMITTENTLY, AND THEN BOTH HEADLIGHTS WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605271June 23, 2014
STRUCTURE
THE CHECK ENGINE LIGHT FOR THE ELECTRICAL SYSTEM ILLUMINATED. I CONTACTED A-1 TOYOTA DEALER AND THEY DIAGNOSED LEAK ON REAR WINDOW. HEARD WATER SLOSHING IN THE CAR. WATER LEAKED INTO CARGO AREA. THE WEATHER STRIP WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604631June 19, 2014
VISIBILITY/WIPER, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE RIGHT HEADLIGHT HAD TO BE REPLACED. IT WOULD TURN OFF AND IF I TURNED THE LEVER ON AND OFF WHILE I WAS DRIVING IT WOULD COME ON FOR A WHILE. ON A DARK NIGHT IT WAS DANGEROUS. I REPLACED THE RIGHT HEADLIGHT AND IT COST A TOTAL OF $229.55 WHICH I THOUGHT WAS OUTRAGEOUS. NOW THE DRIVER'S SIDE HEADLIGHT HAS GONE OUT TOO. I MIGHT HAVE TO DRIVE IT ONLY IN DAYLIGHT UNLESS I CAN FIND A CHEAPER WAY TO REPLACE THE HEADLIGHT. I WAS STOPPED BY THE POLICE FOR THE FIRST HEADLIGHT OUT, BUT GIVEN A WARNING. I BOUGHT THE CAR TO SAVE MONEY BUT HEADLIGHT REPLACEMENT COSTS ARE WAY TOO MUCH IN MY ESTIMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599092June 18, 2014
EXTERIOR LIGHTING
RIGHT HEADLIGHT WILL GO OFF. RECYCLING THE SWITCH WILL USUALLY RELIGHT THE LAMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598883June 17, 2014
ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING ON THE FREEWAY, SUDDENLY NOTICED SLIGHT JOLT AND ILLUMINATION OF VARIOUS WARNING LIGHTS IN THE INSTRUMENT PANEL (CHECK ENGINE, LARGE WARNING SIGN, EMERGENCY CAR DANGER SIGN, VSC SIGN). HYBRID SYSTEM CEASED FUNCTIONING, LEADING THE CAR TO DRIVE USING GASOLINE ENGINE ONLY. DEALERSHIP DETERMINED HYBRID ELECTRIC WATER PUMP WAS NO LONGER FUNCTIONING, NEEDED REPLACEMENT AT COST OF $570. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598993June 17, 2014
ENGINE AND ENGINE COOLING
ON JUNE 17, 2014 LONGO TOYOTA SERVICE CONSULTANT STATED THE INVERTER WATER PUMP PART #04000-32528 NEEDED TO BE REPLACED AT A PART COST OF $146. THIS SAME INVERTER WATER PUMP WAS REPLACED AT LONGO ON MARCH 6, 2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598446June 16, 2014
EXTERIOR LIGHTING
I HAVE BEEN TOLD A FEW TIMES OVER THE LAST COUPLE OF MONTHS NOW THAT WE HAD A HEADLIGHT OUT IN OUR PRIUS. I WOULD LATER GO BACK AND INVESTIGATE, FLIPPING THE LIGHTS BACK ON TO CHECK. BUT THE LIGHTS WERE ON FULL BLAST, NO PROBLEMS. I DISMISSED THIS AS PEOPLE NOT SEEING THINGS CORRECTLY. OBVIOUSLY THE HEADLIGHTS WERE WORKING, THAT IT UNTIL WE GOT ON THE INTERSTATE LAST NIGHT AND BOTH OF THE HEADLIGHTS WENT OUT WHILE WE WERE DRIVING 70MPH. WE MANAGED TO GET HOME BY THE DIM LIGHT OF OUR FOG LIGHTS, BUT THIS IS VERY DANGEROUS! FOG LIGHTS WERE NOT MEANT FOR NIGHTTIME DRIVING. WHEN WE GOT HOME, WE STARTED PLAYING WITH THE HEADLIGHTS AGAIN, AND LIKE MAGIC, THEY DECIDED THEY WERE GOING TO START WORKING AGAIN. THEY TURNED ON FULL BLAST, NO FLICKERING OR ANYTHING. LOOKING UP OUR ISSUES TODAY, APPARENTLY THIS IS AN ISSUE WITH THE HID HEADLIGHTS AND IS A COMMON KNOWN PROBLEM FOR THE PRIUS. PEOPLE HAVE PAID HUNDREDS OR EVEN THOUSANDS OF DOLLARS TO HAVE THEIR HEADLIGHTS REPLACED ONLY TO HAVE THE SAME THING HAPPEN AGAIN. SEEMS LIKE THE GUTS OF THIS CAR ARE FLAWED AND NEED TO BE REPAIRED. PRESENTLY I'M STUCK. I'M NOT GOING TO SPEND HUNDREDS OF DOLLARS TO REPLACE HEADLIGHTS THAT REALLY DON'T NEED REPLACING WHEN PEOPLE ARE SAYING IT DOES NOT GOOD. TOYOTA REALLY NEED TO ADDRESS THIS. CAN'T HAVE HEADLIGHTS GOING OUT WHEN YOU'RE GOING 70 ON THE INTERSTATE. SOMEONE IS GOING TO GET KILLED FROM THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598319June 14, 2014
UNKNOWN OR OTHER, STRUCTURE:BODY:TRUNK LID
OVER TIME THE BLACK RUBBER ON OUR HATCH HAS MELTED. IT HAS GOTTEN HARDER AND HARDER TO OPEN THE TRUNK. FINALLY WE POPPED THE PLASTIC PART OFF DUE TO THE PRESSURE NEEDED TO OPEN THE TRUNK. IT NO LONGER OPENS. MY HUSBAND HAD A FLAT TIRE ON 6/13/2014. HE COULD NOT GET IN TO THE TRUNK AND HAD TO DRIVE THE CAR TO A TIRE PLACE TO BUY NEW TIRES. THE FACT THAT HE COULDN'T GET IN TO THE TRUNK WAS INCONVENIENT AND EXPENSIVE. MY GREATEST CONCERN IS THAT THIS IS A SAFETY ISSUE. YOU CAN'T GET IN OR OUT OF THE TRUNK IN CASE OF EMERGENCY. THAT IS PRETTY SCARY, ESPECIALLY SINCE WE ARE TRAVELING WITH 2 SMALL CHILDREN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598110June 13, 2014
EXTERIOR LIGHTING
WITHIN APPROX. 5 MINUTES OF STARTING MY CAR WITH THE HEADLIGHTS THEY AUTOMATICALLY TURN OFF. YOU ARE ABLE TO KEEP CLICKING THEM BACK ON, BUT THEN THEY TURN OFF AGAIN. THUS MAKING IT IMPOSSIBLE TO DRIVE AT NIGHT, FOR FEAR OF CAUSING AN ACCIDENT. HUGE SAFETY FACTOR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597766June 11, 2014
EXTERIOR LIGHTING
THE DRIVER SIDE HEADLIGHT RANDOMLY GOES OUT. ONE TIME BOTH HEADLIGHTS WENT OUT. WHEN I TAKE IT TO MY MECHANIC, HE CAN'T EVER MAKE IT HAPPEN. IF I TURN THE LIGHTS OFF AND TURN THEM BACK ON, THE LIGHT COMES BACK ON. IT HAPPENS REGULARLY, AND CONTINUES TO THIS DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595356June 1, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE A 2007 TOURING PRIUS WITH HID HEADLAMPS AND 1 OF THE HEADLAMP ASSEMBLY STARTED LEAKING WATER AND TOYOTA OF KINGSPORT, TN. REPLACED IT ON OCT. 28TH 2013 AND CHARGED ME $342.30 AFTER DISCOUNT. NOW THE NEW HEADLIGHT AND THE OTHER ONE IS GOING OFF WHILE DRIVING AND THIS HAPPENED ON MAY 29TH 2014. THERE IS NO WAY A HEADLIGHT SHOULD FAIL IN 6 OR 7 MONTHS. THANK YOU FOR LISTENING TO MY COMPLAINT, AS I CAN'T AFFORD TO KEEP REPLACING THESE VERY EXPENSIVE HEADLAMPS. I WENT ONLINE AND IT SEEMS I'M NOT THE ONLY ONE WITH THIS PROBLEM AND CAN YOU GET TOYOTA TO DO SOMETHING ABOUT THIS? I WOULD APPRECIATE ANY HELP YOU CAN GIVE US PRIUS OWNERS WITH THE HID HEADLAMP SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593300May 21, 2014
ELECTRICAL SYSTEM, AIR BAGS
I HAVE SEEN THE RECENT RECALL RELATED TO MANY MAKES AND MODELS OF TOYOTA'S FOR THE CLOCK-SPRINGS OR SPIRAL CABLES IN THE STEERING WHEEL. THIS IS A VERY IMPORTANT PART OF THE CAR WHICH PROVIDES THE ELECTRICAL CONNECTION FOR MANY COMPONENTS SUCH AS THE STEERING WHEEL CONTROLS, HORN, AND AIR BAGS. I HAVE HEARD OF OTHERS WITH THE SAME ISSUES IN THEIR GENERATION II PRIUS (2004-2009). MY SPIRAL CABLE HAS RECENTLY STOPPED WORKING AS WELL AND SEEING AS THIS IS A SAFETY ISSUE I BELIEVE TOYOTA SHOULD BE RESPONSIBLE FOR CORRECTING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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