Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10630575September 4, 2014
EXTERIOR LIGHTING
THE HEADLAMP ON MY PRIUS PERIODICALLY TURNS OFF WHILE DRIVING. IT COMES BACK ON AFTER TURNING THE LIGHTS OFF AND ON AGAIN, BUT WILL STILL PERIODICALLY TURN OFF AFTER THIS RESET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630688September 4, 2014
STRUCTURE
THE RUBBER ON THE HANDLE / LATCH ON THE BACK HATCH OF MY 2007 PRIUS HAS DEGRADED TO THE POINT OF MELTING / FALLING OFF. STICKY TACKY RUBBER HAS BEEN A PROBLEM FOR A WHILE, BUT NOW THE PIECE JUST MELTED ONTO THE BUMPER. IT IS NOT A PARTICULARLY HOT DAY COMPARATIVELY, SO MUST HAVE JUST FINALLY DEGRADED TO THE POINT OF FALLING OFF WHILE I WAS PARKED. THIS APPEARS TO BE A COMMON DEFECT, AND I WOULD LIKE TOYOTA / DEALERSHIP TO COVER FIXING THIS: HTTP://WWW.MEYERSONSTRATEGY.COM/2013/09/TOYOTAS-STICKY-2007-PRIUS-HATCH-PROBLEM.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630384September 3, 2014
STRUCTURE
MY TOYOTA PRIUS HAS A RUBBER HATCH LATCH COVERING THAT HAS MELTED AND HAS TURNED TO A GOOEY SUBSTANCE THAT ATTACHES TO YOUR FINGERS WHEN BEING OPENED. IT APPEARS TO HAVE IMPACTED THE EASE OF OPENING THE HATCH. THIS APPEARS TO BE A SAFETY CONCERN BECAUSE OF THE DIFFICULTY TO OPEN THE HATCH. FOR EXAMPLE IF THE TIRE IS NEEDING TO BE CHANGED I AM AFRAID THAT THE ENTRY MAY BE HINDERED DUE TO THE APPARENTLY DEFECTIVE LATCH COVER. WHAT I WOULD LIKE IS FOR NHTSA TO FOLLOW UP WITH TOYOTA ON WHY THIS PART HAS NOT BEEN RECALLED. THE RUBBER COVER ON THE HATCH RELEASE HANDLE OF MY 2007 TOYOTA PRIUS HAS MELTED INTO A STICKY, BLACK TAR SUBSTANCE. IT IS VERY DIFFICULT TO OPEN. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630455September 3, 2014
EXTERIOR LIGHTING
THE HEAD LIGHTS, TURN SIGNALS AND FOG LIGHTS TURN-OFF RANDOMLY. *VERY DANGEROUS! I'VE REPLACED THE EXPENSIVE HID BULBS, BUT THE PROBLEM PERSISTS. I'VE TAKEN THE CAR FOR REPAIR TO THE LOCAL, "THURSTON" TOYOTA DEALER, BUT THEY WILL NOT REPAIR IT UNDER WARRANTY OR RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630092September 2, 2014
STRUCTURE
COVER OVER HATCH HAS TURNED TO GOO AND HATCH RELEASE NO LONGER FUNCTIONS. THIS APPEARS TO BE A POTENTIAL SAFETY ISSUE SINCE THE DOOR CAN NOT BE OPERATED. THE VEHICLE HAS BEEN KEPT IN A GARAGE WHEN NOT IN USE SINCE PURCHASE, SO WEATHER WOULD NOT BE A FACTOR. AM WONDERING WHETHER THIS WAS A FACTOR IN THE EARLY DEMISE OF THE 12V BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627586August 22, 2014
STRUCTURE:BODY
THE RUBBER ON THE REAR HATCH LATCH WAS DEFECTIVE AND DEGENERATED INTO A PILE OF GOO, MAKING IT DIFFICULT TO OPEN THE REAR HATCH DOOR. THIS IS A WELL-KNOWN DEFECT FOR THIS MODEL AND YEAR, BUT TOYOTA HAS SO FAR NOT MADE AN EXTENDED WARRANTY TO HAVE THE PROBLEM REPAIRED AT NO CHARGE TO THE OWNER OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626937August 21, 2014
STRUCTURE:BODY
THE RUBBER COVER OF THE EXTERNAL TRUNK LATCH HAS MELTED. ON MANY OCCASIONS, THE LATCH OPENS ONLY AFTER MANY ATTEMPTS. A WEB SEARCH FOUND MANY OTHER OWNERS WHO COMPLAIN ABOUT THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626047August 18, 2014
EXTERIOR LIGHTING
THE HEADLIGHTS WENT OUT BY THEMSELVES. I TURNED THE SWITCH OFF AND THEN BACK ON AND THE LIGHTS CAME BACK ON BUT THIS PROBLEM REPEATED ITSELF MULTIPLE TIMES (20+) ON MY WAY HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622516August 15, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE COMBINATION METER DISPLAY ( SPEEDOMETER) WILL NOT ILLUMINATE. TOYOTA KNOWS OF THIS ISSUE. THIS IS A SAFETY ISSUE AS DRIVER ARE UNABLE TO KNOW THE SPEED OF THEIR VEHICLE. TOYOTA ISSUE A EXTENDED WARRANTY BUT IN MOST CASES REFUSES TO REPLACE THE PART AS IT IS DIFFICULT TO REPRODUCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622068August 13, 2014
AIR BAGS
TL* THE CONTACT OWNED A 2007 TOYOTA PRIUS. WHILE DRIVING 60 MPH, THE CONTACT CRASHED THE VEHICLE INTO A PICKUP TRUCK. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED A CONCUSSION AND WAS HOSPITALIZED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10619395August 6, 2014
STRUCTURE:BODY:HATCHBACK/LIFTGATE
REAR HATCH RELEASE LATCH RUBBER IS DISSOLVING AND WILL ONLY WORK WITH DIFFICULTY OR NOT AT ALL. I WAS UNAWARE THAT THIS IS A FREQUENTLY REPORTED PROBLEM WITH THIS CAR AND HAD NOT CHECKED WITH THIS WEB SITE. THE DISINTEGRATING RUBBER APPEARS TO BE INTERFERING WITH THE ACTION OF THE SWITCH THAT RELEASES THE HATCH. MY LOCAL TOYOTA DEALER SAID NOTHING ABOUT THIS BEING A COMMON PROBLEM AND REPLACED THE REAR HATCH SWITCH ASSEMBLY FOR A COST OF $167 PLUS TAX. THIS COMPLAINT WAS MADE AUG. 6, 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619454August 6, 2014
ELECTRICAL SYSTEM, STEERING
THE BUTTONS ON THE STEERING WHEEL BEGAN TO STOP WORKING. ONE BY ONE, EACH BEGAN TO FAIL. I WASN'T TOO WORRIED SINCE THEY'RE SIMPLY THE CLIMATE AND STEREO CONTROLS, HOWEVER, AS I BEGAN RESEARCHING ALL SIGNS POINTED TO THIS BEING THE "CLOCK SPRING" ASSEMBLY. THIS ALSO CONTROLS THE AIRBAG AND IS A HUGE SAFETY ISSUE. I WENT TO THE DEALER WHO CONFIRMED AND SAID THIS WOULD COST $500 TO REPAIR. WHEN I ASKED ABOUT THE AIRBAG THEY SAID THEY DO NOT RECOMMEND THAT I DRIVE THE CAR BECAUSE THE AIRBAG "MIGHT NOT WORK" ANYMORE. AFTER SEEING A SUFFICIENT AMOUNT OF POSTS HERE, I WANTED TO ALSO ADD MY FEEDBACK AS IT APPEARS THIS IS FAR MORE WIDESPREAD THAN JUST AN ISOLATED INCIDENT. I HAVE DRIVE 4 OTHER (NON-TOYOTA) VEHICLES FOR WELL ABOVE 200,000 MILES AND NEVER HAD THIS ISSUE. MY FATHER (AUTOMOTIVE MECHANIC FOR ANOTHER CAR BRAND) SAID HE'S NEVER HAD ANYONE COME IN WITH THIS ISSUE BEFORE. CONSIDERING THAT TOYTA PRIDES THEMSELVES AS HAVING SAFE VEHICLES, I WOULD HOPE THAT THEY CONSIDER A RECALL ON THIS LIFE-THREATENING PART FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618197August 1, 2014
POWER TRAIN
TRANSAXLE FAILURE RESULTING IN REPAIR BILL OF $4948. PLEASE SEE DETAILS UNDER FUEL/PROPULSION SYSTEM CATEGORY AS I DIDN'T SELECT THE PROPER "AFFECTED PART" CLASSIFICATION WHEN I MADE THE COMPLAINT. ODI # 10616528. WHILE DOING RESEARCH TODAY I FOUND A SIMILAR COMPLAINT MADE 4/27/14 ID # 10586065. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618041July 31, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM
REAR HATCH RELEASE LATCH HAS BEEN GETTING STICK TO THE TOUCH AND INCREASINGLY DIFFICULT TO OPEN. TRIED CLEANING THE LATCH AND DISCOVERED THAT THE RUBBER COVERING THE LATCH SEEMS TO BE MELTING. CHECKED ONLINE AND DISCOVERED THAT THIS SEEMS TO BE A COMMON PROBLEM AND, IF NOT CORRECTED, WILL LIKELY RESULT IN LATCH RELEASE SWITCH FAILURE. THE LOCATION OF THE RUBBER LATCH RELEASE COVER PROTECTS IT FROM DIRECT SUNLIGHT AND THERE SEEMS TO BE NO REASONABLE EXPLANATION FOR THE FAILURE OF THIS PART OTHER THAN A DEFECT IN MANUFACTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617238July 29, 2014
EXTERIOR LIGHTING
MY RIGHT HEADLIGHT WENT COMPLETELY OUT. I WENT AND PURCHASED A NEW SET TO REPLACE BOTH LIGHTS AND HAD THEM PROFESSIONALLY INSTALLED. NOT EVEN 3 MONTHS LATER MY DRIVER SIDE HEADLIGHT WENT OUT. WITHIN 2 WEEKS OF THIS HAPPENING MY PASSENGER SIDE JUST WENT OUT AGAIN. I HAD NOTHING AT THAT POINT AND HAD TO DRIVE WITH HIGH BEAMS ON TO MAKE IT HOME. I HAVE ONLY OWNED THIS VEHICLE FOR 4 MONTHS AND FEEL THIS IS GOING TO BE A CONSTANT SITUATION TO DEAL WITH. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617078July 29, 2014
EXTERIOR LIGHTING
DRIVING DOWN DARK MOUNTAIN ROAD AND BOTH LIGHTS WENT OFF. TERRIFYING AS I TRIED TO KEEP CAR FROM DRIVING OFF MOUNTAIN IN DARK. SCREAMED WITH GRANDCHILDREN IN CAR & THOUGHT WE WOULD CRASH. MINUTE LATER PARKING LIGHTS CAME ON & I HAD TO TRY TO GET DOWN STEEP CURVY MOUNTAIN WITH PARKING LIGHTS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616528July 26, 2014
FUEL/PROPULSION SYSTEM
MASTER WARNING LIGHT, BRAKE WARNING LIGHT (YELLOW) AND VEHICLE STABILITY CONTROL WARNING LIGHT CAME ON WITH ONE BEEP WHEN VEHICLE STOPPED AT TRAFFIC LIGHT. PROCEEDED TO FRIEND'S HOUSE (APPROXIMATELY 2 MILES) AND MADE APPOINTMENT WITH TOYOTA DEALER FOR FOLLOWING MORNING. IN MORNING CAR WOULD START BUT NOT GO INTO DRIVE. READY LIGHT NOT ON. CAR TOWED TO DEALER. CODE CHECKER SCAN CODES P0AA6, 526 AND 613. "TRANSAXLE FAILURE." TRANSAXLE (PART 30900-47040) REPLACED WITH COST OF $4948.04. I AM CONCERNED THAT ON A BUSY FREEWAY THIS COULD OCCUR WITH LOSS OF BRAKING, STEERING AND STABILITY CONTROL AND RESULT IN AN ACCIDENT OR INJURY (INCLUDING DEATH). TOYOTA STATES THAT THIS IS NOT A COMMON PROBLEM. GENERAL WARRANTY EXPIRED IN OCT. 2013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616545July 26, 2014
STRUCTURE:BODY
2007 PRIUS LIFTBACK BLACK RUBBER SWITCH-HANDLE IS MELTING AND BLACK RUBBER TAR IS ALL OVER HANDS WHEN TOUCHING THE SWITCH-HANDLE. REPORTED FOR YEARS BY OTHER OWNERS ON PRIUSCHAT BLOG: HTTP://PRIUSCHAT.COM/THREADS/2007-PRIUS-TRUNK-HATCH-RELEASE-RUBBER-PIECE-MELTED.71647/PAGE-3 SHOULD BE A RECALL FOR THIS DEFECTIVE MELTING RUBBER HANDLE WHICH IS ON HANDS WHENEVER YOU TOUCH IT. VERY HOT TO TOUCH DURING SUMMER WEATHER TOO. PART NUMBERS FOR 2007 PRIUS (BUT ALWAYS DOUBLE CHECK THEM!): 84905-47010 - FOR MODELS WITH SMART ENTRY. 84840-47020 - FOR MODELS WITHOUT SMART ENTRY. LOCAL DEALER ACKNOWLEDGES THE DEFECTIVE PART IS COMMON, BUT WOULD NOT REPLACE/REPAIR FOR FREE. THE BLOG ABOVE SHOWS COUNTLESS NUMBERS OF SIMILAR CASES COSTING AS MUCH AS >$300 TO REPLACE. THIS IS ALSO HAPPENING IN OUR 2009 PRIUS TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616040July 24, 2014
STRUCTURE:BODY:HATCHBACK/LIFTGATE
REAR HATCH RELEASE IS DISSOLVING AND HATCH WILL ONLY OPEN WITH DIFFICULTY OR NOT AT ALL. MANY SIMILAR COMPLAINTS ON LINE ABOUT THIS ISSUE FOR THIS PRIUS MODEL YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615404July 22, 2014
LATCHES/LOCKS/LINKAGES
COMPONENTS: EQUIPMENT LATCHES/LOCKS/LINKAGES THE BACK LATCH OF MY 2007 TOYOTA PRIUS HAS DEGRADED (MELTED ALMOST) IT NO LONGER FUNCTIONS PROPERLY AND I AM UNABLE TO OPEN THE BACK HATCH DOOR EASILY. AND THEREFORE ACCESS THE SPARE, ANY OF MY REPAIR TOOLS OR MY EARTHQUAKE KIT, FLARES, JUMPERS, ETC. THERE IS NO ALTERNATIVE INTERNAL METHOD FOR OPENING THE HATCHBACK/TRUNK. TOYOTA NEEDS A RECALL OF THIS DEFECTIVE PART. THE QUOTE TO REPAIR WAS $291 PLUS LABOR. NHTSAID HAS HAD OTHER COMPLAINTS #10533059, 10511408, 10504366, 10496197, ETC. ETC. I AM 80 YEARS OF AGE AND THIS IS PRESENTING A DEFINITE SAFETY DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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