Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10639415September 26, 2014
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V536000 (ENGINE AND ENGINE COOLING, HYBRID PROPULSION SYSTEM). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPAIRED. THE CONTACT STATED THAT THE WATER PUMP WAS REPAIRED PREVIOUSLY UNDER A MANUFACTURER'S RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,568.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638972September 25, 2014
STRUCTURE:BODY
THE COVER TO THE BACK HATCH LATCH HAS MELTED INTO A GOOEY BLACK MASS THIS MAKES IT DIFFICULT (AT BEST) TO OPEN THE BACK HATCH. THERE IS NO ALTERNATIVE INTERNAL METHOD FOR OPENING THE HATCHBACK/TRUNK,. SINCE THE SPARE TIRE AND TIRE CHANGING GEAR (JACK, WRENCH, ETC.) ARE STORED IN THE BACK, THIS IS A SERIOUS SAFETY HAZARD. THIS IS AN OBVIOUS DEFECT IN THE MATERIAL USED FOR THE LATCH COVER - THE DETERIORATION OF THIS PART CAN IN NO WAY BE ATTRIBUTABLE TO NEGLECT OR ABUSE ON THE PART OF THE DRIVER/OWNER OF THE VEHICLE. SHOULD BE RECALLED AND REPLACED BY TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638990September 25, 2014
EXTERIOR LIGHTING
REAR TAIL LIGHTS DEFECTIVE WIRING. CAUSING INTERMITTENT LIGHTING. ALMOST REAR ENDED BY SEMI TRUCK AT NIGHT. BULBS FINE WIRING DEFECT. VERY COMMON ON INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638993September 25, 2014
STRUCTURE
BACK HATCH LATCH OR OPENER IS STICKY AND RUBBERY AND FAILING. SEEMS LIKE MELTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638594September 24, 2014
ELECTRICAL SYSTEM, STRUCTURE
THE BACK HATCH DOOR GRIP HANDLE ON THE HATCH OF MY 2007 TOYOTA PRIUS NO LONGER FUNCTIONS PROPERLY. THE RUBBER GRIP HAS DEGRADED AND IS SOFT AND STICKY DURING WARM WEATHER AND IN COLD WEATHER BECOMES NEARLY IMMOVABLE. THE BACK HATCH DOOR GRIP HANDLE FREQUENTLY JAMS RENDERING THE CAR INACCESSIBLE THROUGH THE REAR COMPARTMENT. THIS IS A MAJOR CAUSE FOR CONCERN AND IS A SERIOUS SAFETY HAZARD. THERE HAVE BEEN MULTIPLE CASES OF THIS COMPLAINT REPORTED. THIS RUBBER GRIP IS CLEARLY A MATERIAL OF POOR QUALITY AND GIVEN THE PAST HISTORY OF ELECTRICAL PROBLEMS TOYOTA HAS HAD WITH THE PRIUS IT IS HIGHLY PROBABLE THAT THIS IS ONE MORE. BEFORE SOMEONE IS INJURED OR DIES AS A RESULT OF NOT HAVING EGRESS FROM THIS VEHICLE TOYOTA NEEDS TO BE MADE TO TAKE RESPONSIBILITY AND PROVIDE REPAIRS AT NO COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638521September 23, 2014
STRUCTURE
THE VINYL(?) MATERIAL THAT COVERS THE LATCH TO OPEN THE BACK HATCH IS MELTING AND STICKY. LIKE SO MANY OTHER 2007 PRIUS OWNERS I LOVE MY PRIUS BUT AM DISAPPOINTED WITH TOYOTA FOR NOT TAKING CARE OF THIS PROBLEM. THE DEALERSHIP STATES THAT IT IS NOT UNDER WARRANTY AND THE COST FOR THE REPLACEMENT SWITCH (I WAS TOLD THE FIX IS TO REPLACE THE WHOLE SWITCH BECAUSE THEY DON'T SELL A REPLACEMENT PIECE OF VINYL ONLY) IS $70, THIS IS THE COST FOR THE PART ONLY, NOT INCLUDING LABOR. AFTER THE HASSLE OF MULTIPLE RECALLS ON THIS CAR IT IS UNFORTUNATE THAT TOYOTA REFUSES TO TAKE CARE OF A PROBLEM THAT SO MANY OWNERS ARE EXPERIENCING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638524September 23, 2014
POWER TRAIN
VEHICLE WILL NOT STAY IN DRIVE, ESPECIALLY AFTER SITTING IN THE HOT SUN FOR SEVERAL HOURS. THIS IS A WELL DOCUMENTED ISSUE ON MANY FORUMS SUCH AS HTTP://WWW.TOYOTANATION.COM/FORUM/62-PRIUS-FORUM/343977-08-PRIUS-WON-T-STAY-GEAR-3.HTML. PEOPLE HAVE EVEN MENTIONED CLAIMS OF THE TRANSMISSION SHIFTING TO NEUTRAL WHILE THEY ARE DRIVING DOWN THE ROAD. I CALLED MY LOCAL TOYOTA DEALERSHIP AND THEY SAID THEY HAVE HEARD ISSUES AND IT'S A SHIFTER KNOB REPLACEMENT TO RESOLVE. AT FIRST I WAS PLEASED UNTIL I LEARNED THE SHIFTER IS $400 + $100 FOR LABOR. THIS IS UNACCEPTABLE TOYOTA - I HAVE BEEN A LONG TIME TOYOTA CUSTOMER DUE TO THE RELIABILITY. THIS LOOKS LIKE AN UNADDRESSED RECALL ISSUE TO ME. THANKS FOR INVESTIGATING THIS NHTSA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637433September 19, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING ON THE HIGHWAY, BOTH HEADLIGHTS SHUT OFF. THIS CAUSED A NEAR ACCIDENT WITH OTHER MOTORISTS ON THE HIGHWAY. BY RAPIDLY TOGGLING THE HEADLIGHT SWITCH ON AND OFF, THE HEADLIGHTS TURNED BACK ON. THIS HAS BEEN A PERSISTENT ISSUE EVEN THOUGH I HAVE HAD THE BULBS REPLACED AT A GREAT EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637200September 18, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE HEADLIGHTS RANDOMLY SHUT OFF WHILE DRIVING. THE VEHICLE WAS REPAIRED BY THE DEALER, BUT THE SPECIFIC REPAIRS WERE UNKNOWN AND THE FAILURE RECURRED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10636996September 17, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO OPERATE SPORADICALLY. THE CONTACT REPLACED THE LIGHT BULBS ON NUMEROUS OCCASIONS BUT THE FAILURE PERSISTED. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637016September 17, 2014
EXTERIOR LIGHTING
IN FEBRUARY 2014 MY DRIVER'S SIDE HEADLIGHT WENT OUT. I HAD IT FIXED. THE VERY NEXT DAY MY PASSENGER SIDE HEADLIGHT WENT OUT. IN SEPTEMBER 2014 THE DRIVER'S SIDE LIGHT WENT OUT AGAIN. HAD IT FIXED AND AGAIN, THE VERY NEXT DAY, THE PASSENGER SIDE HEADLIGHT WENT OUT. MY HEADLIGHTS ARE PREMATURELY EXPIRING. THIS REPRESENTS A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633580September 16, 2014
STRUCTURE
THE RUBBER HANDLE ON MY 2007 TOYOTA PRIUS MELTS IN THE SUMMER AND FREEZES IN THE WINTER. IF IT'S COLD OUTSIDE IT'S IMPOSSIBLE TO GET INTO THE CAR THROUGH THE TAILGATE WHICH COULD PRESENT A SERIOUS SAFETY ISSUE SHOULD THE REST OF THE DOORS BE UNUSABLE IN AN EMERGENCY. IN THE SUMMER, I'M ABLE TO GET INTO THE DRUNK BUT IT LEAVES A BLACK RESIDUE ON MY HANDS THAT TAKES A FEW DAYS TO CLEAN OFF ENTIRELY AND IT CAN BE VERY HOT TO THE TOUCH IF LEFT OUTSIDE ON A HOT DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633010September 14, 2014
EXTERIOR LIGHTING
MY PRIUSES HID HEADLIGHTS WILL INTERMITTENTLY TURN OFF WHILE DRIVING. INITIALLY, WHEN STARTING THE CAR, THEY WILL BOTH WORK, BUT WILL OFTEN TURN OFF OR BE VERY DIM. IT IS ALMOST IMPOSSIBLE TO SEE THE ROAD WHEN IT IS DARK AND RAINING. WE HAVE EVEN BEEN PULLED OVER ONE OF THEM BEING TURNED OFF AND RECEIVED A TICKET. I HAVE REPLACED BOTH BULBS ($175/EA) AT THE AUTO STORE AND THIS DID NOT CORRECT THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632760September 12, 2014
EXTERIOR LIGHTING
FOR THE PAST YEAR, ONE OF MY FRONT HEADLIGHTS GOES ON AND OFF INTERMITTENTLY. I'VE HAD TOYOTA LOOK AT IT TWICE AND THEY CAN'T FIGURE IT OUT. THEY'VE TRIED REPLICATING IT AND NOTHING. THIS IS A SAFETY PROBLEM THAT I'VE LEARNED IS COMMON AMONG PRIUS BETWEEN THE YEARS 2006- AND 2009. TOYOTA NEEDS TO FIGURE THIS OUT AND SHOULD HAVE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632829September 12, 2014
STRUCTURE:BODY
THE BACK LATCH OF MY 2007 TOYOTA PRIUS HAS DEGRADED ("MELTED" ALMOST). IT NO LONGER FUNCTIONS PROPERLY, AND I AM UNABLE TO OPEN THE BACK HATCH DOOR EASILY. SOMETIMES IT REQUIRES CONSIDERABLE EFFORT AND PERSEVERANCE TO GET IT OPEN. I AM CONCERNED THAT IN THE CASE OF AN EMERGENCY, I WILL NOT BE ABLE TO GET THE DOOR OPEN. THIS IS A MAJOR CAUSE FOR CONCERN AND IT IS A SERIOUS SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632151September 10, 2014
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE RUBBER ON THE HATCHBACK WAS MELTED AND, WHEN OPENED, WOULD COVER HER IN BLACK TAR. THE DEALER STATED THAT THE HATCH HANDLE COVER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632309September 10, 2014
POWER TRAIN
TRACTION CONTROL FUNCTION CANNOT BE DEACTIVATED ON THE 2007 PRIUS AND SHOULD BE CONSIDERED A HAZARDOUS FUNCTION. IN SLIPPERY CONDITIONS WHILE MAKING TURNS FROM A FULL STOP (IF SOMEWHAT AGGRESSIVE ACCELERATION IS APPLIED) THE TRACTION CONTROL IS ACTIVATED AND THE POWER (ACCELERATION) GOES TO ZERO. IT'S THE EQUIVALENT OF RELEASING THE ACCELERATOR (ACCELERATOR IS UNRESPONSIVE). THE VEHICLE IS COASTING INTO TRAFFIC AND CAN TAKE UP TO 2 SECONDS TO REGAIN ACCELERATION CAPABILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632000September 9, 2014
STRUCTURE:BODY:TRUNK LID
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE RUBBER ON THE TRUNK MELTED AND LEFT A BLACK TAR SUBSTANCE ON HIS HAND WHENEVER THE TRUNK WAS OPENED. THE FAILURE OCCURRED DAILY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631722September 8, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
WHILE DRIVING THE CAR, THE DASH SYMBOLS VSC, ABS AND THE (!) TURNED ON AND THE CAR STARTED TO BEEP INSIDE. ALARMED AT WHAT WAS HAPPENING, I HIT THE BRAKES TO FIND THAT THEY WERE NOT WORKING AND THERE WAS NO RESISTANCE WHEN PUSHING DOWN ON THE BRAKE PEDAL. I WAS IN A PARKING LOT WHEN THIS HAPPENED AND HAD TO SWERVE TO AVOID HITTING PEOPLE WALKING AROUND. AFTER A MINUTE OR 2 OF COASTING I WAS APPROACHING A DEAD END AND CHOSE TO LITERALLY STAND ON MY BRAKES WHICH DIDN'T IMMEDIATELY STOP THE CAR. AFTER STANDING ON THE BRAKES WITH MY FULL WEIGHT, THE CAR SLOWLY CAME TO A ROLLING STOP WHERE I PROCEEDED TO PUT THE CAR IN PARK AND TURN IT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631306September 7, 2014
POWER TRAIN
THE PRIUS WILL SHIFT ITSELF OUT OF DRIVE AND INTO NEUTRAL WHEN THE CAR HAS BEEN SITTING IN THE HOT SUN AND THE INTERIOR HEATS UP. THIS HAS HAPPENED AT LEAST 10 TIMES OVER THE PAST COUPLE OF YEARS. I HAVE TO MANUALLY HOLD THE GEAR SHIFT INTO DRIVE IN ORDER TO DRIVE THE CAR. I DROVE IT TO THE DEALER AND SHOWED THEM THE PROBLEM AND THEY HAD NO IDEA WHY IT DID THAT AND SAID THEY HAD NEVER HEARD OF THIS PROBLEM BEFORE. AFTER THE CAR COOLS DOWN IT RESUMES NORMAL FUNCTION. I HAVE HAD TO LEARN TO LEAVE THE WINDOWS PARTIALLY OPENED DURING THE SUMMER IN ORDER TO AVOID THIS PROBLEM. IF THE SERVICE PERSONNEL AT THE DEALER DO NOT KNOW HOW TO FIX THIS PROBLEM, WHO DOES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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