Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10653645November 8, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHT HID LIGHTS GOES OFF WITHOUT ANY REASON. PROBLEM HAS BEEN FOUND IN VARIOUS VEHICLES AS PER THE ONLINE FORUMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653220November 6, 2014
SERVICE BRAKES
FREQUENTLY THE BRAKES WOULD FEEL HARD AND FAIL TO FULLY ENGAGE ONCE PUTTING THE CAR IN DRIVE AND RELEASING THE PARKING BRAKE. THIS WAS MOST APPARENT WHEN PARKED ON A HILL. ONCE THE PARKING BRAKE WAS RELEASED, WITH THE BRAKE PEDAL FULLY PRESSED, THE CAR WOULD ROLL FORWARD A COUPLE OF FEET BEFORE STOPPING UNFORTUNATELY IT HAS NOW DONE THE SAME THING TO ME IN THE MIDDLE OF AN INTERSECTION AND AS A RESULT I REAR ENDED ANOTHER CAR. I WAS WAFFLING ABOUT GOING BECAUSE I WAS TURNING LEFT. I REMEMBER PRESSING LIGHTLY ON THE GAS, THEN BRAKE, THEN GAS WHEN THE CAR IN FRONT OF ME STOPPED. I SLAMMED THE BRAKES AND NOTHING HAPPENED. THE PEDAL WAS HARD BUT THE CAR DID NOT SLOW DOWN SO I HIT THE CAR IN FRONT OF ME. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10652004November 3, 2014
EXTERIOR LIGHTING
HID HEADLAMP ON PASSENGER SIDE WENT OUT. FLASHED REPEATEDLY AND IS NOW FUNCTIONAL AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650967October 29, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO HAVE FOUR TIRES INSTALLED BUT AFTER THE REPAIR THE TPMS WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO INFORMED THAT THE VEHICLE WAS DAMAGED DURING THE TPMS SENSOR INSTALLATION AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE PARKED, THERE WAS FIRE COMING FROM THE CONSOLE TO THE REAR SEATS. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT THE FIRE MIGHT BE DUE TO AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10650683October 28, 2014
SERVICE BRAKES
WHEN I AM BRAKING AND MY CAR HITS A BUMP IN THE ROAD, MY BRAKES STOP WORKING AND THE "SKIDDING" ICON LIGHTS UP. IN ORDER TO REENGAGE THE BRAKES, I HAVE TO TAKE MY FOOT OFF THE BRAKE AND REAPPLY THE BRAKES. THIS INCREASES THE DISTANCE I HAVE TO BRAKE BEFORE HITTING SOMETHING OR OVERRUNNING A RED LIGHT. THIS HAS BEEN HAPPENING SINCE I GOT THE CAR. I HAVE LEARNED TO LIVE WITH IT, BUT I HAVE OVERSHOT RED LIGHTS AND NEARLY HIT OTHER CARS MANY TIMES. I TOLD THE DEALERSHIP SHORTLY AFTER I GOT THE CAR AND THEY TOLD ME THERE WAS NO RECALL REGARDING THIS MATTER AND WOULD NOT EVEN CHECK OUT THE COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650029October 26, 2014
STRUCTURE:BODY
WATER COLLECTS IN WHEEL WELL WHEN DRIVING IN WET CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648201October 16, 2014
POWER TRAIN
THIS IS THE RESOLUTION TO AN EARLIER COMPLAINT I FILED. MY NHTSA COMPLAINT CONFIRMATION NUMBER (ODI NUMBER) IS: 10644563. THERE DIDN'T APPEAR TO BE A WAY TO AMEND THAT FILING. TO RECAP. ALL THE EMERGENCY LIGHTS CAME ON AND MY PRIUS LOST ALL POWER WHILE I WAS DRIVING. IT CAME TO A HALT. IT WOULD NOT RESTART. MY PASSENGERS EVENTUALLY EXITED THE CAR AND I REMAINED IN THE CAR WITH THE FLASHERS AND DEPRESSED THE BRAKES TO FURTHER ALERT ONCOMING DRIVERS. I WAS TOWED HOME AND THE NEXT DAY TO A DEALER. THEY PERFORMED A WARRANTY SERVICE FOR THE SENSOR CRANK (CODE POA90) WHICH WAS THE SUBJECT OF A JULY 18TH 2006 "SPECIAL SERVICE CAMPAIGN WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION" (READ: A VOLUNTARY RECALL) OF THE CRANKSHAFT POSITION SENSOR ON SOME 2001-2002 TOYOTA ECHO AND PRIUS MODELS. IN THE NOTICE TO ITS DEALERS [XXX] , VICE PRESIDENT, PRODUCT QUALITY AND SERVICE, WARNED THAT THIS "COULD CAUSE A CRASH." THE CODE # THAT WAS ON MY JOB TICKET DIDN'T MATCH THAT GIVEN TO THIS RECALL -- P0340 - CAMSHAFT POSITION SENSOR 'A' CIRCUIT MALFUNCTION. I DON'T KNOW WHAT ACCOUNTS FOR THAT DISCREPANCY. IT WAS CALLED "AN IMPORTANT SAFETY RECALL." RESEARCHING THIS ISSUE ONLINE I'VE DISCOVERED THAT I AM NOT THE ONLY PRIUS OWNER TO EXPERIENCE THIS POTENTIALLY LIFE THREATENING PROBLEM SINCE THAT INITIAL RECALL. I WAS LUCKY ENOUGH THAT NO ONE WAS HARMED AND THAT THE REPAIR WAS COVERED UNDER WARRANTY. OTHERS HAVE HAD TO PAY HUNDREDS OF DOLLARS TO FIX THIS PROBLEM AND IT'S TAKEN SOME NUMEROUS TRIPS TO THE DEALERSHIP. I WOULD SUGGEST THAT NHTSA EXPLORE WHETHER ANOTHER RECALL IS WARRANTED THAT WOULD INCLUDE LATER MODELS AND THOSE OUTSIDE THE CURRENT TOYOTA WARRANTY COVERAGE. THOSE OWNERS WHO HAVE PAID FOR THEIR REPAIRS SHOULD BE NOTIFIED AND REIMBURSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644801October 15, 2014
STRUCTURE
THE HATCH RUBBER PANEL HAS BEEN DETERIORATING. IN WINTER THE RUBBER PANEL IS HARD AS A ROCK. IN SUMMER, THE PANEL IS MELTING AND LOSING ITS FORM. IT MAKES THE OPENING OF THE TRUNK CHALLENGING. IN SUMMER MONTHS, THE PANEL IS GOOEY AND MAKES FINGERS DIRTY. I AM CONCERNED THAT I CANNOT OPEN HATCH IN CASE OF EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644898October 15, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE BACK LATCH OF MY 2007 TOYOTA PRIUS HAS DEGRADED ("MELTED" ALMOST). IT NO LONGER FUNCTIONS PROPERLY, AND I AM UNABLE TO OPEN THE BACK HATCH DOOR EASILY. SOMETIMES IT REQUIRES CONSIDERABLE EFFORT AND PERSEVERANCE TO GET IT OPEN. I AM CONCERNED THAT IN THE CASE OF AN EMERGENCY, I WILL NOT BE ABLE TO GET THE DOOR OPEN. THIS IS A MAJOR CAUSE FOR CONCERN AND IT IS A SERIOUS SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644563October 14, 2014
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I WAS DRIVING HOME LAST NIGHT AND VARIOUS WARNING LIGHTS CAME ON. WITHIN A SHORT TIME THE VEHICLE LOST ALL POWER (ENTERED A FAILSAFE MODE) AND THE HYBRID SYSTEM SHUT DOWN WHILE I WAS DRIVING. THE RESULT WAS A COMPLETE LOSS OF POWER AND THE VEHICLE CAME TO A STOP IN TRAFFIC. I WAS CLOSE TO THE CURB AND TURNED ON MY EMERGENCY FLASHERS. CALLED A TOW TRUCK AND WILL TAKE THIS TO THE DEALER. I CALLED TOYOTA CUSTOMER SERVICE TO SEE IF OTHERS HAD EXPERIENCED ANYTHING SIMILAR AND THEY HAD NO ACCESS TO ANY INFORMATION ABOUT OTHER CUSTOMER'S EXPERIENCES. THEY DID SAY THAT THERE ARE NO ACTIVE RECALLS FOR THIS MAKE AND MODEL YEAR. A RECALL FOR THE 2010 - 2014 TOYOTA PRIUS WAS ISSUED IN FEBRUARY 2014 FOR WHAT SOUNDS LIKE A SIMILAR PROBLEM. WHILE THIS WASN'T A LIFE THREATENING ISSUE FOR ME LAST NIGHT, IN A PRESS RELEASE DRIVERS WHO'VE EXPERIENCED SIMILAR ISSUES WERE WARNED TO GET OUT OF THEIR VEHICLES BECAUSE THEY COULD BE IN DANGER FROM BEING REAR ENDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643937October 10, 2014
ELECTRICAL SYSTEM, STRUCTURE
THE REAR DOOR LATCH COVER MATERIAL HAS DETERIORATED AND THE LATCH IS NO LONGER OPERATING AS EXPECTED. THE RUBBER MATERIAL IS A SOFT GUMMY CONSISTENCY AND THE LATCH MECHANISM TO THE HATCHBACK FAILS TO RELEASE ALLOWING ACCESS TO THE REAR STORAGE AREA. THIS AREA CONTAINS THE SPARE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643748October 9, 2014
EXTERIOR LIGHTING
LEFT HEADLIGHT WOULD SPONTANEOUSLY TURN OFF WHILE DRIVING. BRIEFLY FIXED BY TURNING OFF AND ON AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643311October 8, 2014
EXTERIOR LIGHTING
THE PASSENGER SIDE HEADLIGHT WILL GO OUT AFTER A FEW MINUTES OF DRIVING. BY TURNING BOTH HEADLIGHTS 'OFF THEN ON' THIS SEEMS TO CURE THE PROBLEM FOR A FEW MINUTES, HOWEVER, INEVITABLY THE PASSENGER HEADLIGHT WILL TURN OFF AGAIN ON IT'S OWN. THE DEALER REPLACEMENT COST FOR THIS IS $400 WHICH IS EXCESSIVE FOR A HEADLIGHT. REPLACING IT MYSELF REQUIRES REMOVING THE BUMPER AND SKID PLATE, WHICH IS RIDICULOUSLY DIFFICULT JUST TO REPLACE A SIMPLE HEADLIGHT. REGARDLESS, I DON'T THINK THE HEADLIGHT IS BURNING OUT BECAUSE THERE ARE HUNDREDS OF PEOPLE THAT HAVE THE SAME PROBLEM ONLINE. IT SEEMS LIKE MORE OF AN ELECTRICAL ISSUE TOYOTA SHOULD DEAL WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641851October 6, 2014
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
AT APPROXIMATELY 65MPH A RED TRIANGLE WARNING LIGHT APPEARED ON THE DASH PANEL ACCOMPANIED BY A YELLOW CIRCLE. THE PARKING BUTTON WAS FLASHING AND A PINK CARTOON CAR APPEARED ON THE DISPLAY. THE CAR WAS RUNNING FINE SO I CONTINUED TILL I REACHED MY FREEWAY EXIT. AT THE BOTTOM OF THE EXIT I HAD TO STOP FOR A RED LIGHT. THE EXIT IS DARK AND HAS A SHARP CURVE. UPON STOPPING THE CAR THE TRANSMISSION LOCKED AND THE ENGINE SHUT DOWN. I WAS UNABLE TO START THE ENGINE AND THE CAR COULD NOT BE PUSHED OUT OF THE WAY DUE TO THE TRANSMISSION LOCK. FRANTICALLY I HAD TO GET A FLASHLIGHT AND WAVE OFF ONCOMING TRAFFIC. IT WAS VERY DANGEROUS. AFTER A FEW MINUTES I RETRIED THE ENGINE AND IT STARTED ALLOWING ME TO GET OFF THE RAMP AND GET HOME. THE WARNING LIGHTS STAYED ON. I TOOK THE CAR TO THE DEALER THE NEXT DAY AND AFTER THEY TESTED EVERYTHING THEY SAID THAT THERE WAS NOTHING WRONG. NEXT TIME I MIGHT NOT BE SO LUCKY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640731October 2, 2014
SUSPENSION
HIT A BUMP IN THE ROAD AND LEAF SPRINGS BROKE ON REAR OF CAR. CAR BECAME SEVERELY SLANTED TO ONE SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640570October 1, 2014
STRUCTURE:BODY
EXTERIOR REAR HATCH LATCH HANDLE STICKY/MELTING. MUST USE RAG TO AVOID TOUCHING THE MESS WHEN USING THE DOOR. LATCH AND LOCK OPERATION HAS BECOME UNRELIABLE AND HATCH MUST BE SLAMMED TO ENSURE CLOSURE. PRACTICALLY IDENTICAL TO COMPLAINT ID 10632829. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640588October 1, 2014
POWER TRAIN
I WAS DRIVING ON I-10 WESTBOUND WHEN THE RED TRIANGLE LIGHT CAME ON. I PULLED OVER AND READ THE BOOKLET WHICH SAID TO GET IMMEDIATE HELP. I DROVE IT ABOUT 5 MILES AND PULLED INTO WEST COVINA TOYOTA. THEY PERFORMED HEALTH CHECK CODE POA2B AND C23128. SOMETHING WITH THE TRANSMISSION CONTROL OR ASSEMBLY. AFTER 4 DAYS THEY COULD NOT TELL ME WHAT NEEDED TO BE DONE, SO I HAD IT TOWED TO AN INDEPENDENT AND PAID $2800 FOR A REBUILT TRANSMISSION. I WAS WITHOUT MY CAR FOR 5 WEEKS! I BELIEVE THAT TOYOTA SHOULD HAVE BEEN ABLE TO CORRECTLY DIAGNOSE THIS AND IT PROBABLY IS RELATED TO OTHER COMPLAINTS OF EITHER POWER TRAIN OR ELECTRIC OR DASHBOARD LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640060September 30, 2014
UNKNOWN OR OTHER
EXTERIOR REAR HATCH LATCH HANDLE STICKY/MELTING. COVERED WITH TAPE TO AVOID TOUCHING THE MESS WHEN USING THE DOOR. LATCH AND LOCK OPERATION HAS BECOME UNRELIABLE AND HATCH MUST BE SLAMMED TO ENSURE CLOSURE. PRACTICALLY IDENTICAL TO COMPLAINT ID 10632829. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640070September 30, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
2007 PRIUS DASHBOARD LIGHTS MALFUNCTION - COMPLETELY DARK. SEE NHTSA # 10544698 AND MANY OTHER COMPLAINTS REGARDING DASHBOARD LIGHTS/CLUSTER GOING COMPLETELY DARK AND ENGINE WILL NOT SHUT OFF. THIS IS AN EXTREMELY SERIOUS SAFETY ISSUE AND DEALERSHIPS WILL NOT REPAIR FOR FREE. THE PART NEEDED IS A COMBINATION METER/CLUSTER THAT COSTS AROUND $1000 TO REPAIR FROM THE DEALER. PLEASE EVERYONE - PUSH FOR NATIONAL RECALL AS THIS IS AN EXTREMELY DANGEROUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640072September 30, 2014
STRUCTURE:BODY
2007 PRIUS REAR HATCH LATCH MELTED OFF. THE REAR HATCH WILL NOT OPEN. THERE IS NO WAY TO GET TO EMERGENCY EQUIPMENT AND SPARE TIRE. THIS IS AN EXTREME SAFETY ISSUE. PLEASE ISSUE A NATION RECALL AS THIS REPAIR IS NOT COVERED BY UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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